Transmitting Technology
Partners:
The task of the leader is to get his people from where they are to
where they have not been Henry Kissinger

Mission
“To provide the highest quality software solutions, Training and services that provide strategic value and market
leader to our customers and thereby creating a global enterprise that can attract, recruit and retain smart and
talented people”
Overview
Transteq is a Bangalore (India) based Information services company specializing in Information Management,
Enterprise Resource management, Customer Relationship Management and Enterprise Application Integration.
We help the enterprises across multiple industries manage and use information to improve the performance of their
business. We've developed proven, structured approaches that are recognized in the industry as best practices
standards. Our approaches are driven by business needs, create strong business and IT partnerships, and clarify
complex IT challenges companies face so they can take action. Transteq brings certainty to results by blending its
deep technical expertise in systems and data with its understanding of business processes and organizations.
People and Culture
Keeping pace with our dynamic and fast environment means learning to love change, people are always challenged to
seek out new learning opportunities: to get to know one another in other parts of the organization and to ask the
tough questions. Based on our work culture we attract highly talented professionals and are able to retain them. We
have fun, friendly employees and an incredibly supportive environment that values work-life balance. For us, fun is
more than a needed break from work – it is part of work!!
Our people are multi-faceted who combine high academic achievement with an entrepreneurial spirit, strong
interpersonal skills, a desire for responsibility, and a healthy competitiveness.
We grow as a company by growing our people.
This insight is behind all our efforts to keep our people fulfilled and committed.

Core Values
Innovation
Constantly looking for ways to innovate and improve. We embrace change as an opportunity.
Excellence
Always strive for excellence and we have a passion for continuous quality improvement. We measure what counts
and take action based on facts.
Team work
Communicate actively and openly. We build trust by honoring our commitments. We show respect for each other
and value diversity.
Integrity
Maintain integrity in all interactions. We earn our reputation by adhering to the highest ethical standards and
conduct.
Performance
Recognize and reward outstanding performance. We hold ourselves accountable for achieving our goals.

Services
• Application Development
• Package Implementation
• Systems Integration
• Enterprise Security
• Global Delivery Services
• Strategic Resourcing
• Talent Transformation
• Business Process Outsourcing
Practices
Enterprise Resource Planning
Taking control of the modern business environment with ERP means you can plan and respond effectively and rapidly
to the environmental factors affecting your business today and in the future. Transteq's implementation and
integration expertise with the best-in-class ERP solutions means your systems will be able to deliver the performance
needed for your current revenue targets and future growth.
Transteq's ERP practice helps transform clients' business by redesigning business processes as well as configuring and
implementing best-in-class enterprise applications and technology. Through these services, we apply our extensive
skills in process redesign, change management and implementation of enterprise application software. We also
support clients' business-transformation requirements by delivering cross-industry and industry-specific applications.
We understand the key challenges faced by ERP implementations of any scale; ability to demonstrate short term ROI,
the requirement to remain current despite changes in corporate strategy and shifting focus onto process integration
and external collaboration.

Customer Relationship Management (CRM)
Transteq's CRM practice assists clients to achieve their customer transformation goals easier and faster.
Customer retention and the discovery of new prospects are essential to business success. All departments in
the organization benefit from seeing an integrated 360 degree view of the customer.
Organizations must first determine a customer strategy and a supporting work plan in order to ensure that
customer relationship management implementations are efficient and provide the most returns. The
channels between the organization, its customers and business partners must be integrated with the use of
technology and improvement and development areas regarding business processes must be determined.
Achieving profitable, organic growth is never simple. Today, however, attracting and keeping profitable customer
relationships seems even harder. New industry dynamics, changing customer demographics and outmoded
marketing practices present considerable challenges to establishing the loyal customer relationships that are the
foundation of growth.
Transteq’s SAP Practice:
Introducing any information technology into an organization presents risk and it is essential that the process is
managed effectively to deliver the fastest benefits with least disruption. Whilst individual flair and initiative are highly
valued at TRANSTEQ, these must be complemented by a very structured approach. Our strong project management
methodologies ensure that goals are clearly understood, and bring together the resources required to achieve them
on time and on budget.
SAP can help your organization gain market share and increase competitive advantage, partner more effectively with
customers and vendors, reduce costs, and increase margins. To do so, the implementation must fully support the
needs of your business, your users must embrace and understand how to get the most from the new functionality,
and you must achieve this while adhering to budgets and project timelines.
To get these results, you can partner with Transteq that is committed to your organizational and information
technology goals as you are. We provide the people, skills, experience, and tools to help your organization derive the
maximum value from your SAP investment.
Experience—the TRANSTEQ Difference
Our SAP practice provides project guidance, as well as implementation support to the world’s leading companies. Our
project planning and business experience, industry knowledge, technical know-how, and the functional expertise
helps to ensure on time project delivery with no interruption to your business processes.
Our SAP specialists are business professionals with hands-on R/3 implementation experience. Their real-life
experience can ensure that the software meets the expectations set forth by your business.

Our Offerings
1. Pre-implementation services:
Business process analysis, process mapping, gap analysis, project scoping
2. SAP implementation services:
At Transteq, we understand the SAP implementation challenges that organization across all industries face.
So we follow the below proven methodology to make the implementation a grand success.
• Establishing clear business requirements
• Institutionalizing change management and preparing end users for the change and
• Establishing a core functional team
• Selecting the right infrastructure to meet the requirements of the implemented system
• Establishing a transparent governance model
3. Customized development services:
ABAP factory, development of reports and interfaces, conversions and enhancements, testing services.
4. Rollout services:
Planning and execution, rollout template definition, localization.
5. Upgrade services:
In the present business scenario, the one word which is constant is CHANGE. So it became mandatory for any
organization to constantly upgrade their existing technologies to sustain in the ever-changing market.
Transteq’s proven methodology ensures that requirements for functional, technical, and strategic business
upgrades are met in a timely and cost-effective manner
6. Support services:
Help desk setup and management, SLA definition and management, 24x7 production support, performance
analysis and optimization, remote system support.
7. SAP Audit Services:
Transteq’s SAP Security Audit tells enterprises how their SAP security posture stacks up against industry best
practices.
The High level scope of work for an SAP Audit includes the following.
Total Audit on the Business process cycle
Identifying the GAPs with respect to the blueprint / existing business process.
Identifying GAPS with respect to the Best practices recommended.
Audit the transaction log in terms of any breech with respect to adherence to business process
Recommendation with respect to the GAPs identified.
Recommendation in terms of improvisation of Business.
8. SAP Year end activities:
Are you looking for a partner who addresses the special requirement for yearend closing? Then Transteq is
the right place, who can close the financial year end activities with its deep experience at relatively
competitive rates.

Web Technologies
Our custom solutions group specializes primarily to technology building blocks JAVA/J2EE and Microsoft .NET solutions.
We focus on high-value, client-driven, timely and reliable business solutions. Whether its sound business consulting,
design and development, or integrated solutions for business transformation, Transteq delivers. We provide a broad
range of technology expertise in the following areas:
• CRM (Microsoft Dynamics, SAP, Siebel)
• Java, J2EE and related technologies
• Analytics (Siebel Analytics, Informatica)
• .NET and Microsoft technologies
• Client Server Applications Development
Outsourcing
- Need to Find the Right Professional for Your Project – Fast?
- Are you looking for professionals that have extensive experience?
- Are seasoned consultants who understand integration methodologies and risks?
- Understand your industry and its business processes?
- Can meet your budget and timeline and hit the ground running?
Transteq’s Value Proposition
Rapid response time
immediate availability of resources
Wide range skill base and industry know-how to meet enterprise-wide requirements
Competitive rates
Staff Augmentation
With the constant requirement to adapt, companies and IT departments today face the challenge to respond in a timely
fashion – or risk loosing their competitive edge. In addition to the changes in the economy and the constantly changing
technology needs, initiatives using only internal staff often fall short of meeting the aggressive goals set by the
company. To acquire professionals with the strategic skills and experience needed in a timely and cost-effective manner,
many CIOs, MIS directors, and technical managers turn to Transteq for quality SAP professionals. Transteq affords
companies the ability to quickly respond to technology initiatives by strategically acquiring skills and cost-effectively
managing available resources.
Transteq serves as your extended IT organization. A full team of technology specialists supports us. As a team we
understand your need to find the right resource quickly.

Clientele
SAP Implementation / Support Customers
Staffing Customer

Case Study: SAP Offshore Support – Bring Value to the business
About the Client:
The client is a leading manufacturer of Fluorine Based chemicals. The company is a joint venture between
government Industrial Corporation and India’s leading Industrial conglomerate. Their annual turnover is $ 500
million. They predominantly sell their products in oversees market. They manufacture six major assortments of
fluorine based chemicals and are by-products.
Business Situation
The existing back- office Enterprise application has been implemented on SAP ECC 6.0. The production support after
Go-Live was awarded to us. As the system has not stabilized and there were backlogs of data to be entered in to the
system. With rapidly expanding business and the support requirements are growing at the fast pace and with the
limited resources, also the solutions to the issues were not handled on timely basis. So to take the challenge and to
reduce their application maintenance cost the client was looking for a support partner who could offer support on
timely basis in competitive cost.
The Challenges
The Key challenge in the project is:
Quickly meeting the existing needs and pacing-up with the growing IT requirements based on the Business.
A high degree of complex Business process in terms of support perspective.
No Defined SLAs or process of tracking the tickets to the closure.
Highly unstable system, as the initial teething problem after implementation and configuration GAPs in terms
of poor implementation
The Awareness of the SAP system and the change management related issues.
Poor Infrastructure in terms of Connectivity.

Our Approach
Transteq was chosen for our in-depth knowledge in SAP, the resource pool available with us and the better value
proposition offered to the customer. The engagement scope covers the technical, functional, administration and
enhancement support to the users of SAP ECC 6.0 including Financials (FI) , Controlling ( Co), Asset accounting (AA),
Material Management (MM), Sales & Distribution (SD), Production Planning (PP), Quality Management
(QM),Technical (ABAP) and System Administration (Basis ).
Transteq used its Offshore- Onsite model, by servicing the client at their location for the initial four weeks to provide
the comfort and awareness to the user of all the modules. Later other than Fi & logistics modules, the support
activities were moved to Transteq’s ODC at Bangalore. The Fi & Logistic module consultants offered the onsite
support till the closure of the financial books for that financial year, apart from providing the support from Off-Shore.
Business Benefit
Transteq offered the value added services
1. Online training for End users to gain more knowledge on the functionality of SAP.
2. Transteq helped to formulate an SAP helpdesk at the client end.
3. Additional Help for the completion of yearend activities.
4. Setting up of Centralized Master data Maintenance.
5. System audit report with solutions / specific suggestions once in a quarter.
6. Regular audit report in terms of Business process improvisation
7. Pro active checks & audits to alert the system administration related metrics.
8. With Quantifiable SLAs client’s productivity is improved without affecting their regular business.

Customer Testimonial on SAP Support

Contact Us
Transteq - India Transteq - Singapore
#950, Swamy Complex, 202, Serangoon Road
J.P. Nagar, Phase II, #05-02 ‘SP Corner’
Bangalore – 560 078 Singapore – 543290
Phone: +91 80 65301808 Phone: +65 64921165
Mail: sale@transteq.co.in Mail: info.singapore@transteq.co.in