About •Technical Support Specialist for Manage Engine
•Pre-sales and Post Sales Support for Manage Engine - Network Management Suite
•Provide Technical Consultation for NMS Solutions
•Assist sales as needed in customer meetings, RFP responses, and demos
•Diagnose problems with installed equipment.
•Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.
•Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
ITIL V3 Expert
Specialties: Platform: DOS, Windows 9x / NT / 2000/ Me/ XP, Linux
Network Security:WPA, WEP, URL filtering, Intrusion Detection,