Welcome To The Behind Every Leader Webinar:       “EA’s Mastering the What-Ifs –    Prepping for Crisis, Chaos & Disaster”...
GoToWebinar® Attendee Controls  Grab Tab                                          Audio Pane                              ...
EA’s Mastering the What-Ifs:Prepping for Crisis, Chaos, & Disaster                                            Welcome!    ...
Passion for Education & Training!       Jan 19-20 Weekend Workshop, Santa Monica, CA       Feb 14-17 Behind Every Leader...
25 Years of Bringing Order to Chaos5
Lessons Learned Help EA’s                  Prep for the “Next Time”       9/11       Iceland volcano       Hurricanes K...
What If…?7
8
Questions to Ask –    Running the What-ifs…9
What if it’s as bad as they say?10
What if we lose power?11
What if we have a flood?12
Things to consider    Should we close the office and for how long?    Can business continue and for how long?    What d...
Expecting the Unexpected: The Givens    EA’s/PA’s are the Go-To people when problems       arise and things go wrong    ...
Why?    The time to solve the crisis, calm the chaos, and handle     disaster is before it happens, not during.    It’s ...
Are you calm in a crisis?Stressful situations such as: Annual Meeting Staff Retreat Company holiday partyReduce stress ...
“Frankenstorm” Sandy: Monday 10/29/12•   74 mph winds, 13 ft. waves    17
Essential Equipment   Batteries of all varieties   Corded Landline Phone   Flashlights in every room   Flashlight on k...
Essential People: Your “A” Team             Dependable & Reliable Resources are critical.                 Travel Concierge...
Speaking Up is Vital!Assistants often know better.    Schedule planning meetings    Air any and all concerns    Consult...
End of the World…or not    Show up & be there for support    Keep Calm & Carry On    Attitude – Every problem has a    ...
Get Tech Ready        With Vickie Sokol Evans22
Why get Tech Ready?
Gadgets    Charged Devices        Phone, laptop, tablets, e-readers,         etc.    Power cords        Car chargers  ...
Apps – the Essentials    Flashlight    ICE    iMap Weather Radio    City Maps 2Go    25
Apps – Others to consider    Red Cross Apps     www.redcross.org/mobile-     apps        Wildfire        Hurricane     ...
The Internet (News & Social Media)    3rd most popular way to     communicate during a     crisis    Post updates    Mo...
Social Media     Consider following      Where you are…• News                    • Nationally• Agencies                • R...
The Cloud        Secure online                                         Free Cloud Options           folder     Store & acc...
What you can do now30
Every day things that matter Contacts updated ICE group on your phone Texts & Posts Gather documents Out of Office me...
www.ready.gov/todayLocal Planning32
Important sites    FEMA Get Ready www.ready.gov    Get Tech Ready     www.ready.gov/get-tech-ready    Build a Ready Kit...
WHEN something happens34
Be prepared         Tech Ready bag                      Communicate• Devices                           • Social media• Pow...
Q&A              If your question is not answered during our session,     feel free to continue the conversation using the...
Q&A               Tonight’s conversation will continue via the BEL LinkedIn Group.              Search “Behind Every Leade...
Featured At Behind Every Leader: Melba Duncan                 Veronika Judish                Penni Pike            Chris C...
Thank You For Participating In Our Behind Every                Leader Webinar:         “EA’s Mastering the What-Ifs –     ...
Upcoming SlideShare
Loading in …5
×

Behind Every Leader Webinar - EAs Mastering the What Ifs

479 views
440 views

Published on

hether it is the End of the World, Sandy, Katrina, or a computer crash, assistants need to be the ones running the "what ifs" and keeping calm in the eye of the proverbial storm. Expecting the unexpected and managing chaos is a job requirement for top assistants and that is exactly what BEL presenters “Be the Ultimate Assistant” author Bonnie Low-Kramen and Technology expert Vickie Sokol Evans will be talking about in their Podcast. It's all in the preparation, including having plenty of coffee available. Are you ready?

Host: Victoria Rabin, Behind Every Leader
Presenters: Bonnie Low-Kramen and Vickie Sokol Evans

Published in: Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
479
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • You learn that a hurricane is headed to your town where you work and live in 3 days.
  • it is possible to take advantage of technology before, during and after a crisis to communicate with loved ones and manage your financial affairs.Not only during times of major crisis or disaster but also…TravelingSpecial eventsBig meetingDay-to-dayHaving the right tools gives us piece of mind
  • Flashlight. - Flashlight uses the LED light on iPhone 4 and fills your screen with bright white light to illuminate your world when you find yourself in a dark spot or concert. https://itunes.apple.com/us/app/flashlight./id285281827?mt=8ICE - In addition to providing an emergency contact list to allow emergency personnel a quick and easy way of finding out exactly who you would like to be contacted, ICE also provides a central place for you to record any medications you may be taking or any allergies or medical conditions you may have. https://itunes.apple.com/US/app/id284936201?mt=8&ign-mpt=uo%3D4iMap Weather Radio -NWS Weather Alerts like a NOAA Weather Radio & Radar - With iMap Weather Radio you will receive critical alerts via voice and push notification regarding life-threatening weather events. - https://itunes.apple.com/us/app/imapweather-radio/id413511993?mt=8 City Maps 2Go – An offline map app - https://itunes.apple.com/us/app/city-maps-2go/id327783342?mt=8
  • According to The American Red Cross, the internet - including online news sites and social media platforms - is the third most popular way for Americans to gather emergency information and let their loved ones know they are safe.Have you received or sent communication via social media during a crisis?Post updates about your well-beingMonitor updates from your friends/familyMake sure you and your team know how to post
  • According to The American Red Cross, the internet - including online news sites and social media platforms - is the third most popular way for Americans to gather emergency information and let their loved ones know they are safe.Have you received or sent communication via social media during a crisis?
  • When handling personal and sensitive information always keep your data private and share it only with those who will need access in case of emergency.iCloud is 5GB but can’t access on Web or Windows computer. SkyDrive is the only cloud service that is available for all phones (iPhone, iPad, Windows Phone, Android) None of the other cloud options are available for windows phone.
  • Keep your contacts updated in all places & synchedCreate an ICE contact group on your phoneLearn how to send text updates and post on social mediaStore emergency documents in a secure cloud folderKnow how to set your Out of Office messageKnow how to change your outgoing voice mail message (or print instructions)
  • Behind Every Leader Webinar - EAs Mastering the What Ifs

    1. 1. Welcome To The Behind Every Leader Webinar: “EA’s Mastering the What-Ifs – Prepping for Crisis, Chaos & Disaster” Featuring Presenters:Bonnie Low-Kramen Vickie Sokol Evans
    2. 2. GoToWebinar® Attendee Controls Grab Tab Audio Pane Use Audio Setup wizard to configure and test audio. Control Panel Question Pane Enter questions here.• Click arrow to expand and collapse control panel• Click hand icon to raise/lower hand
    3. 3. EA’s Mastering the What-Ifs:Prepping for Crisis, Chaos, & Disaster Welcome! Instructors - Bonnie Low-Kramen & Vickie Sokol Evans December 18, 2012
    4. 4. Passion for Education & Training! Jan 19-20 Weekend Workshop, Santa Monica, CA Feb 14-17 Behind Every Leader, Anaheim, CA Mar 2-3 Weekend Workshop, Atlanta, GA Mar 18 IAAP TEC 13, Anaheim, CA Mar 22-24 Executive Secretary LIVE, London www.BonnieLowKramen.com 4
    5. 5. 25 Years of Bringing Order to Chaos5
    6. 6. Lessons Learned Help EA’s Prep for the “Next Time” 9/11 Iceland volcano Hurricanes Katrina, Hugo, Irene Blizzards NYC Blackout First World Trade Center bombing, 1993 Earthquakes “Life is what happens when you are busy making other plans.” John Lennon 6
    7. 7. What If…?7
    8. 8. 8
    9. 9. Questions to Ask – Running the What-ifs…9
    10. 10. What if it’s as bad as they say?10
    11. 11. What if we lose power?11
    12. 12. What if we have a flood?12
    13. 13. Things to consider Should we close the office and for how long? Can business continue and for how long? What do my employer & I need to take with us? Do we have a back-up generator? Is it set to “Automatic”? Can we easily communicate with employees and customers? 13
    14. 14. Expecting the Unexpected: The Givens EA’s/PA’s are the Go-To people when problems arise and things go wrong It’s your job to ask questions, anticipate issues, and speak up Even if it’s not your problem, it becomes your problem to solve. Doing this makes youinvaluable and indispensable. 14
    15. 15. Why? The time to solve the crisis, calm the chaos, and handle disaster is before it happens, not during. It’s all in the preparation. 15
    16. 16. Are you calm in a crisis?Stressful situations such as: Annual Meeting Staff Retreat Company holiday partyReduce stress by: Detailed Planning Contingency Plans – A, B, C….D Ongoing & clear 360° communication 16
    17. 17. “Frankenstorm” Sandy: Monday 10/29/12• 74 mph winds, 13 ft. waves 17
    18. 18. Essential Equipment Batteries of all varieties Corded Landline Phone Flashlights in every room Flashlight on keychain Power Strip Candles with matches MiFi (aka Mobile Hotspot for Internet) Transistor or crank radio Pre-fill medications Full tanks of gas Coolers Extra ice Blankets Dry foods First Aid Kit Generator 18
    19. 19. Essential People: Your “A” Team Dependable & Reliable Resources are critical. Travel Concierge with 24/7 access The Accomplished Traveler Jason Miller, President www.accomplishedtraveler.comAirport Greeters Limo Company Global Entry RepresentativeLJR & Assoc. Ready to Roll www.globalentry.gov19
    20. 20. Speaking Up is Vital!Assistants often know better. Schedule planning meetings Air any and all concerns Consult experts & people who have experience Do your homework! Review the files with past history 20
    21. 21. End of the World…or not Show up & be there for support Keep Calm & Carry On Attitude – Every problem has a “fix” After crisis is past, review it for the “next time”Contact:BonnieLowKramen@gmail.comwww.BonnieLowKramen.com 21
    22. 22. Get Tech Ready With Vickie Sokol Evans22
    23. 23. Why get Tech Ready?
    24. 24. Gadgets Charged Devices  Phone, laptop, tablets, e-readers, etc. Power cords  Car chargers  Power Inverters for car  Solar-powered cell phone chargers Extra batteries Power strips MiFi / Mobile Hotspot Battery powered or hand-crank radio Corded phone in your house  Including long cord 24
    25. 25. Apps – the Essentials Flashlight ICE iMap Weather Radio City Maps 2Go 25
    26. 26. Apps – Others to consider Red Cross Apps www.redcross.org/mobile- apps  Wildfire  Hurricane  First Aid  Shelter Finder  Earthquake FEMA App http://apps.usa.gov/fema- mobile.shtml 26
    27. 27. The Internet (News & Social Media) 3rd most popular way to communicate during a crisis Post updates Monitor updates Outlook 2010 People Pane “Social Connector” 27
    28. 28. Social Media Consider following Where you are…• News • Nationally• Agencies • Regionally• Travel-related orgs • State• Traffic • Local• Emergency • Community Responders• Schools28
    29. 29. The Cloud Secure online Free Cloud Options folder Store & access critical documents • Emergency phone list SkyDrive 7GB • Proof of residence • Current photos Google Drive 5GB Accessible on your devices and browsers Dropbox 2GB29
    30. 30. What you can do now30
    31. 31. Every day things that matter Contacts updated ICE group on your phone Texts & Posts Gather documents Out of Office message Outgoing voice mail message 31
    32. 32. www.ready.gov/todayLocal Planning32
    33. 33. Important sites FEMA Get Ready www.ready.gov Get Tech Ready www.ready.gov/get-tech-ready Build a Ready Kit www.ready.gov/build-a-kit FEMA Email Updates http://www.fema.gov/subscribe- receive-free-email-updates Create a Crisis & Preparedness LIST on Twitter 33
    34. 34. WHEN something happens34
    35. 35. Be prepared Tech Ready bag Communicate• Devices • Social media• Power (batteries, power strips) • Red Cross Safe & Well:• MiFi/Mobile Hotspot www.redcross.org/safeandwell• Etc.. • Out of Office message • Outgoing voice mail on cell and home/work phones Contact: vevans@redcapeco.com www.redcapeco.com 35
    36. 36. Q&A If your question is not answered during our session, feel free to continue the conversation using the following platforms: www.behindeveryleader.comLinkedIn: Search “Behind Every Leader” Twitter.com/behindeleader Facebook.com/BehindEveryLeader
    37. 37. Q&A Tonight’s conversation will continue via the BEL LinkedIn Group. Search “Behind Every Leader” on LinkedIn to join in the discussion. Bonnie Low Kramen Vickie Sokol Evans www.bonnielowkramen.com www.redcapeco.combonnie@bonnielowkramen.com vevans@redcapeco.com Victoria Rabin www.behindeveryleader.com vrabin@behindeveryleader.com
    38. 38. Featured At Behind Every Leader: Melba Duncan Veronika Judish Penni Pike Chris Carley CEO Former EA To Senior EA to Chairman of Former EA To Sir RichardThe Duncan Group, Inc. William Shatner Patrón Spirits and Paul Branson Mitchell Systems …and many more! Use Promo Code MISTLETOE at check out & save $200 on your BEL ticket! (Only Applies to full rate tickets) For More Information and To Register visit: www.behindeveryleader.com
    39. 39. Thank You For Participating In Our Behind Every Leader Webinar: “EA’s Mastering the What-Ifs – Prepping for Crisis, Chaos & Disaster” Featuring Presenters:Bonnie Low-Kramen Vickie Sokol Evans

    ×