CIO in 2010
“If by mid-year you have not
developed and begun to
execute upon an ambitious
and enterprise-wide cloud Bob Evans
strategy, then by year-end
the odds are good you'll no
longer be a CIO.”
www.cloudtp.com CONFIDENTIAL 4
What are the cloud layers?
Who uses them?
Business Users Developers
Source: David Wells, BeyeNetwork
www.cloudtp.com CONFIDENTIAL 5
Cloud is where the best
solutions will be found
“The single biggest reason
public clouds will dominate
the next era of IT:
The public cloud is where the
best and richest variety of
business solutions will be
found.” Frank Gens
IDC Cloud Research Group
IDC is telling you the future is cloud.
www.cloudtp.com CONFIDENTIAL 6
Cloud accelerates the
pace of innovation
"The most interesting aspect
of the cloud isn't the cost. It's
the pace of innovation"
Invented Google Apps
Cloud solves the 80/20 and is now the suite’s
Senior Product Manager
maintenance/innovation problem giving
enterprises flexibility and speed.
www.cloudtp.com CONFIDENTIAL 7
Cloud also saves money
Companies that took a disciplined approach to adopting
cloud computing reduced costs by an average of 18% and
data center power consumption by 16%. Companies that
adopted cloud computing haphazardly increased IT costs by 2-
Business Drivers for Cloud Adoption:
◦45% - Reduce cost of IT infrastructure
◦31% - Enhance competitive advantage
◦19% - Inflexibility of current infrastructure
◦13% - Need to support additional users or services
www.cloudtp.com CONFIDENTIAL 8
Cloud gives mid-market
Anyone, anywhere can get access to
cost-effective scalable computing resources
SMBs now have elastic high-end global
computing power at their fingertips, minimizing
the competitive advantage of size.
www.cloudtp.com CONFIDENTIAL 9
Cloud is the next logical step
Cloud is evolutionary
Cloud frees your resources
Cloud is changing the game
www.cloudtp.com CONFIDENTIAL 10
Cloud success: Government
Nebula Launches – the US Government Gets Cloud
The US government will use 2010 developing and executing
pilot cloud-based projects.
Each government agency must consider virtualization and data center
consolidation in their IT budget planning.
Each agency can now quickly request, approve, and deploy Software as a
The US government projects 6 months of time savings and $1.7 million
dollars in procurement and deployment costs per application.
If government, which is considered slow, can do it, Source: Cloud
you can do it! Achieve a shorter time to market. Computing Journal
October 4, 2009
www.cloudtp.com CONFIDENTIAL 11
Eli Lilly is reducing the time it takes to develop new medicines
using cloud computing and collaboration.
Lilly is scaling cloud computing environments up and down to meet the
changing needs of its researchers' workloads.
Cloud computing has allowed Lilly to establish external collaboration
environments in minutes.
www.cloudtp.com CONFIDENTIAL 12
Ah, but what about risk?
is the 3rd most
of a CIO.
CIO, RightNow Technologies
www.cloudtp.com CONFIDENTIAL 13
Is the cloud secure enough?
How secure is my data?
How private is my data?
Where in the world SaaS Is my data
is the cloud? PaaS encrypted?
Can I VPN into
Read the fine print IaaS the cloud?
Who is doing Who is responsible
backups? for my data?
Is the cloud more or less secure than your current practices?
www.cloudtp.com CONFIDENTIAL 14
Success: Health Info Security
WASHINGTON, DC, September 30, 2009 — Harris Corporation, in
collaboration with Cisco Systems, has demonstrated the ability to rapidly,
safely, and securely exchange healthcare information in a virtual — or
cloud — computing environment.
…security and privacy of web-based health information remains protected with a
service as data is encrypted in transit and stored securely in the cloud.
... a standards-based, scalable, open-source gateway solution that enables secure
health information exchange between health information organizations across
the Nationwide Health Information Network (NHIN)
www.cloudtp.com CONFIDENTIAL 15
Success: Credit Card Security
Predictix cloud solutions provide advanced PCI-compliant merchandising
solutions to retailers with lower risk and more compelling economics
than traditional software alternatives.
Security is the key. Predictix leverages technology from enStratus
for a configurable automated encryption system from the file
system to backup management to network communications that
enables total data security. enStratus also provides intrusion
detection and has a "no credentials in the cloud" policy.
www.cloudtp.com CONFIDENTIAL 16
Success: Cloud Adoption
Security concerns have not stopped major companies from
entrusting key client and financial information in the cloud.
Salesforce.com has 50,000+ customers, 1.5 million subscribers,
$1 billion in annual revenue, 53% market share, and a market
capitalization of $8 billion.
Example customers include: NBC, Avis, Canon, Chrysler,
Deutsche Bank, E-Trade, and Prudential.
Companies can save $1MM by migrating
from Siebel Sales to SalesForce.com
www.cloudtp.com CONFIDENTIAL 17
Will I have enough control?
Will the provider Do I need a special team
share information? for cloud governance?
How can I integrate What can I do if there is a breach?
with the cloud? In a foreign country?
How can I monitor usage and performance?
www.cloudtp.com CONFIDENTIAL 18
Are cloud standards enough?
Will my internal apps integrate Inter-cloud interoperability -
with apps in the cloud? fact or fiction
Can I migrate from
one cloud to another?
Will my apps written for one cloud
work on another cloud?
www.cloudtp.com CONFIDENTIAL 19
Success: Open Standards
…The number and quality of physical security safeguards taken by
the EC2 and S3 teams were incredibly helpful to solidifying our
Our encrypted communication, access, and storage
requirements were met with open standards that the AWS team
“By allowing self-service & management of our infrastructure, we
had to worry even less about prying eyes against our customers’
Source: http://aws.amazon.com/solutions/case-studies/ddsweblink /
www.cloudtp.com CONFIDENTIAL 20
Is there sufficient reliability,
availability and performance? Yes
99.9%...is that good enough?
How fast are we going?
www.cloudtp.com CONFIDENTIAL 21
In 2010, should you care about
Can you get quick wins?
Can you mitigate risks?
How do you get there?
www.cloudtp.com CONFIDENTIAL 22
Where do I want my cloud?
Hybrid cloud Provider
We recommend hybrid for mid-market enterprises in 2010.
www.cloudtp.com CONFIDENTIAL 23
Cloud - How do you get there?
Step 1: Get CEO Support
Step 2: Define Your Goals
Step 3: Determine organizational
Step 4: Leverage qualified partners to deliver the rest.
Is transitioning to cloud computing a core competency?
www.cloudtp.com CONFIDENTIAL 24
―There‖ looks something
Partner #4 Partner #N
www.cloudtp.com CONFIDENTIAL 25
But which cloud partners?
Infrastructure as a Service [IaaS] Platform as a Service [PaaS]
By Cloud Technology Partners
There are over
3000 SaaS vendors
Software as a Service [SaaS] Cloud Tools
www.cloudtp.com CONFIDENTIAL 26
Cloud – More best practices
Step 5: Form a cloud task force
Step 6: Establish governance
Step 7: Form a partner management team
Cloud Best Practice Handbook 2010
Form Cloud Task Force
Form Partner Management Team
Evaluate Current State Architecture
Define Cloud Security & Compliance Policy
Monitor and Measure Cloud Services
www.cloudtp.com CONFIDENTIAL 27
Your cloud task force will
help you achieve your goals
improved cloudburst for dramatically lower
speed-to-market dynamic capacity TCO
partner pay-as-you-go /
interconnectedness metered payments
shift capex to virtuous savings
lower opex cycles
sustainable / low cost / low
green risk pilots
…by lowering costs and enabling business innovation and sustainability
www.cloudtp.com CONFIDENTIAL 28
They will demystify the cloud
sample cloud SaaS,
PaaS, IaaS vendors
Your cloud team must demystify cloud, navigate hype from reality,
apply best practices, and achieve measurable business results!
www.cloudtp.com CONFIDENTIAL 29
They will assess and
Cost of Iterative
ownership and solution
ability to refinement
growth Balance benefit, Roadmap
cost, risk, complexity
Explore Cloud Opportunity business
business & IT opportunity ranking & dependencies, tation
opportunities definition prioritization and business
Assess change on
www.cloudtp.com CONFIDENTIAL 30
They will deliver quick wins
Identify pilot projects. Validate the ROI.
Help the Governance team prioritize and approve them.
www.cloudtp.com CONFIDENTIAL 31
They will transform your
Cloud Cloud Force
www.cloudtp.com CONFIDENTIAL 32
Need a cloud task force?
www.cloudtp.com CONFIDENTIAL 33
That is us
www.cloudtp.com CONFIDENTIAL 34
Let us be your trusted guide
www.cloudtp.com CONFIDENTIAL 35
cloudTP services life cycle
We provide end-to-end advisory, implementation and operational services
cloudTP partners with clients to assess, plan, and implement cloud
computing solutions for business advantage.
www.cloudtp.com CONFIDENTIAL 36
Rapid Opportunity Identification (ROI)
great starting point for businesses seeking to identify best cloud computing opportunities
3 week rapid assessment of high-potential areas
business case and ROI to support identified areas
Enterprise Cloud Opportunities (ECO)
- in-depth application portfolio analysis targeting large enterprises
- 8-12 week deep-dive assessment of high-impact areas
- breadth and depth of analysis to identify quick-win, intermediate and long-term opportunities
- strong business case and ROI with estimated annualized savings and business benefit
- identify virtuous cycles of investment – use savings to fund subsequent project phases
www.cloudtp.com CONFIDENTIAL 37
Software as a Service (SaaS) Vendor evaluation, selection & negotiation
migrate existing application(s) as-is potentially refactor identify and prioritize requirements
migrate / implement new SaaS application(s) identify vendor space
manage RFP vetting process
Platform as a Service (PaaS) develop integration plan, governance and PMO
establish Dev / Test / QA sandbox in the cloud
build and integrate applications using PaaS Implementation planning & execution
develop program / project plans with dependencies
Infrastructure as a Service (IaaS) manage budgets, resources, deliverables, milestones
migrate systems infrastructure to the cloud project risk mitigation plans, pilots and QA
email, BPM, CMS, servers, storage, DR/BC, cloudbursting
www.cloudtp.com CONFIDENTIAL 38
governance and PMO services provide on-the-job training and mentorship
process, systems and organizational design services develop formalized training curriculum
manage change management program execution conduct formalized training workshops
establish training programs for staff with metrics
provide periodic check points and measurement
www.cloudtp.com CONFIDENTIAL 39
Managed services planning, selection and Onsite / offsite support, monitoring, reporting
migration & services coordination
identify and prioritize business and IT single point of contact for various managed services
requirements monitor performance and SLA compliance and
conduct vendor selection, evaluation and variances
negotiation proactively monitor performance and issue
plan transition to managed service with resolution
contingency and risk mitigation plan plan and coordinate scheduled outages and
conduct pilots to validate and test managed maintenance
service establish executive and services dashboards
establish / integrate with governance and PMO integrate with governance, PMO and help desk
www.cloudtp.com CONFIDENTIAL 40
Q & A / next steps
Let us guide you to the summit of success!
www.cloudtp.com CONFIDENTIAL 41
cloudTP Services Flow
Each service offering provides the guidance needed to make the next step
toward cloud computing.
www.cloudtp.com CONFIDENTIAL 43
strategy Implementation #1
ROI implementation strategy Implementation #2
An ROI session is likely to identify strategy Implementation #3
multiple strong candidates
for cloud migration empowerment
www.cloudtp.com CONFIDENTIAL 44
strategy Implementation #1
Migrating from an internal CRM to strategy implementation
Salesforce.com will require
user training and new/changed roles. empowerment
The same implementation is likely to
require technical training for strategy implementation
administration and configuration
www.cloudtp.com CONFIDENTIAL 45
strategy Implementation #3
Multiple implementations across strategy implementation
multiple clouds may make it desirable
to outsource the day-to-day empowerment
management and administration
www.cloudtp.com CONFIDENTIAL 46
Phase 1 Phase 2 Phase 3
ROI or ECO Transformation
ROI or ECO Implementation 4
www.cloudtp.com CONFIDENTIAL 47
cloudTP Services Progression
• cloudTP Rapid Opportunity Identification strategy
• 3 weeks. 3 consultants.
ROI • $75K
• Siebel to SalesForce migration
• 12 weeks. 5 consultants.
Step #1 • Saves up to $1 million over 5 years
• Internally-hosted Email to Google Apps Email
• 1 month. 1 consultant.
Step #2 • Saves $100-$200 per employee per year
www.cloudtp.com CONFIDENTIAL 48
<Client Name> IT Roadmap
4 months 8 months 16 months 24 months
Customer One View
Report Rationalization within SaaS Business Intelligence
Campaign Mgmt. Relationship Profitability Cross-Sell Support
Multi-factor Online Usage Customer Password
Analysis Web Redesign/PaaS Self-service & SSO Solution
Perimeter Security Network OS Rationalization SaaS IT Helpdesk
Rationalization Remote Access
Disaster Mgmt/Business Continuity via Cloud
SaaS ID Vault Password Self Service Approval Work Flow
Employee SSO Provisioning
HR SaaS Retire legacy HR, Email, CRM Incentive System SaaS
IT Governance Telecom Business Apps
Shift to Email SaaS SaaS Marketing Recruiting SaaS
Migrate to SaaS CRM Enterprise Collaboration SaaS
Migrate to SaaS Service/Call Center Solution
Bilingual VRU Cell Phone Rat. Centralized Customer Phone Contact
Increase Internet Bandwidth
IT Governance / PMO (ongoing)
Governance / PMO
IT Dashboard Vendor Mgmt Office Vendor Report Card (ongoing)
Incentive Alignment Individual Training Plans Training (ongoing)
www.cloudtp.com CONFIDENTIAL 49