ROANOKE MISSION OF
MERCY
Presented by: Pat Young, Co-Chair Operations
Our story….
• http://www.vdaf.org/
Addressing the Oral Health Needs of
Adults in Our Community
• Lack of affordable services, safety net providers
• Minimal ...
Community Based Health Care Coalition
 Advocate for improved

access to dental care

 Goal of the Roanoke

Mission of Me...
Must haves…
• Virginia Dental

Association
• VCU School of Dentistry
Support
• Virginia Western
Community College
School o...
Community Based
Health Care
Coalition (CBHCC)

CBHCC
Executive
Committee

Project Management
(Council of
Community
Service...
Financial and In-kind Support
• Roanoke Women’s

Foundation
• Delta Dental
• Carilion Clinic
• Foundation of Roanoke
Valle...
Logistics- Ticketing

Tickets for Friday and Saturday
with registration packets
distributed one week prior to the
event
Logistics- Facility and Set-up
Logistics- Patient Flow
Logistics- Food & Lodging
• Food for volunteers
• Lunch on Thursday (set-up)
• Ovations Catering (Friday & Saturday)
• Piz...
Logistics- Other Support Services
• Volunteer registration and check in
• Security and EMS
• Compressors (VDOT)

• Biohaza...
Patient Registration, Exit, & Data
Collection
• Complete registration and releases
• Identify latex allergies and Coumadin...
Health Screenings
• Health history
• Medication review
• Blood sugar
• Blood pressure

• Pulse
• Reported BMI
• PT/INR
• M...
Pharmacy Services
• Pre-medications
• Antibiotics
• Analgesic prior to oral surgery

• Medical support
• Insulin
• Anti-hy...
Dental Services
•
•
•
•
•
•
•

Triage
X-ray
Dental Hygiene
Restorations
Oral Surgery
Endodontics (off-site)
Dentures

• Th...
Roanoke Mission of Mercy
2013 Stats
• 696 patients; 739 patient visits
• 499 volunteers
• Dental – 230
• Medical – 64
• Ph...
The picture remains the same…
 Low-income adults

served without dental
insurance
 Live primarily in the
Roanoke Valley
...
Is the Roanoke Mission of Mercy Project
enough?
 The project has clearly demonstrated the need for

access to affordable ...
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Mom young

  1. 1. ROANOKE MISSION OF MERCY Presented by: Pat Young, Co-Chair Operations
  2. 2. Our story…. • http://www.vdaf.org/
  3. 3. Addressing the Oral Health Needs of Adults in Our Community • Lack of affordable services, safety net providers • Minimal reimbursement by Medicaid/Medicare • Uninsured and low-income adults using Emergency Departments for dental care
  4. 4. Community Based Health Care Coalition  Advocate for improved access to dental care  Goal of the Roanoke Mission of Mercy ◦ Increase community  Responsible for the Carilion Pediatric Clinic awareness of the problem ◦ Provide direct services to those in need  In 2006, led a grassroots effort for a Roanoke Mission of Mercy Project ◦ Develop long-term solutions to oral health crisis
  5. 5. Must haves… • Virginia Dental Association • VCU School of Dentistry Support • Virginia Western Community College School of Dental Hygiene • NC Dental Association • Lion’s Club • Local Partners • Leadership Team MOST IMPORTANTLY…. Our dental champions!!
  6. 6. Community Based Health Care Coalition (CBHCC) CBHCC Executive Committee Project Management (Council of Community Services) Volunteers Food Health Screening Dental Services Pharmacy Services Patient Registration Patient Exit Data Collection Finance Logistics Publicity
  7. 7. Financial and In-kind Support • Roanoke Women’s Foundation • Delta Dental • Carilion Clinic • Foundation of Roanoke Valley • United Way of Roanoke Valley • WalMart Foundation • Lions Club • Advanced Auto • Private cash donations • Annual budget ~$75,000 to $85,000
  8. 8. Logistics- Ticketing Tickets for Friday and Saturday with registration packets distributed one week prior to the event
  9. 9. Logistics- Facility and Set-up
  10. 10. Logistics- Patient Flow
  11. 11. Logistics- Food & Lodging • Food for volunteers • Lunch on Thursday (set-up) • Ovations Catering (Friday & Saturday) • Pizza on Saturday (break down) • Reception on Saturday evening for students, faculty, and guests • Food for patients • Bagged lunches both days • Lodging • Sheraton Roanoke Hotel & Conference Center
  12. 12. Logistics- Other Support Services • Volunteer registration and check in • Security and EMS • Compressors (VDOT) • Biohazardous Waste Disposal • Post-exposure Evaluation and Treatment
  13. 13. Patient Registration, Exit, & Data Collection • Complete registration and releases • Identify latex allergies and Coumadin therapy • Apply wrist bands (color coded by day or if escort present with patient) • Collect patient records at the end of the visit • Administer patient satisfaction surveys • Data entry of patient records into Access database
  14. 14. Health Screenings • Health history • Medication review • Blood sugar • Blood pressure • Pulse • Reported BMI • PT/INR • Medical follow-up when needed
  15. 15. Pharmacy Services • Pre-medications • Antibiotics • Analgesic prior to oral surgery • Medical support • Insulin • Anti-hypertensive • Epi-pen • Exit counseling • Post-op prescriptions • Dispensed at participating CVS Pharmacies • No cost to patients
  16. 16. Dental Services • • • • • • • Triage X-ray Dental Hygiene Restorations Oral Surgery Endodontics (off-site) Dentures • Thursday • 1 p.m. to 5 p.m. • Friday prescreening identified by community partners • Dentures • Friday • 5:30 a.m. to 6 p.m. • Health screenings begin at 5:30 a.m. • Follow-up the week after the event • All ED’s are notified of the MOM • Saturday prescreening begins at 11 a.m. • Saturday • 6 a.m. to 2 p.m.
  17. 17. Roanoke Mission of Mercy 2013 Stats • 696 patients; 739 patient visits • 499 volunteers • Dental – 230 • Medical – 64 • Pharmacy – 14 • General – 191 • 5513 volunteer hours; 11 hours per • • • • • • volunteer average Value of volunteer services $270,564 Value of dental services $589,279 Value of pharmacy services $11,672 Value of medical services $15,159 Total value of patient services $616,110 Value per patient $885
  18. 18. The picture remains the same…  Low-income adults served without dental insurance  Live primarily in the Roanoke Valley Overwhelming majority of those served required oral surgery  53% of patients in 2012 had extractions  Average of 5.4 teeth pulled per patient for a total of 2361 teeth pulled
  19. 19. Is the Roanoke Mission of Mercy Project enough?  The project has clearly demonstrated the need for access to affordable dental services for adults.  However…there is still a need for on-going, comprehensive services that provide a “dental home” to the thousands who need care.  Community Based Health Care Coalition, Healthy Roanoke Valley and safety net partners are currently working on a community-based dental clinic business plan that is cost-effective and offers continuity of care.
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