Dabbawallas

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Dabbawallas

  1. 1. Forbes magazine, Harvard Business School, Stanford University & many other corporate know about them. Do we know about them?Kk;ig efhpd; Kf;fpa kdpjh; -“lg;ghthyh”Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  2. 2. • Keep operational costs as low as possible. • Commitment Matters - Qualification doesn’t • Just Serve your customer - nothing else. • Never deviate from your core competency • Abandon Bad customersEffective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  3. 3. mlhJ kio nga;jhYk;.....Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  4. 4. NMTBSA = Nutan Mumbai Tiffin Box Suppliers Association • Jtf;fk; : 1880 • bu];lhf gjpT nra;ag;gl;l tUlk;: 1956 • nkhj;j cWg;gpdh;fs; : 5000+ • mjpfgl;r gbg;G : 8k; tFg;G • njhopy; elf;Fk; ,lk; : 60 fp.kP.Rw;wsT • ifahSk; bgd; ghf;];fs; : 2,00,000 Tiffin (4,00,000 transactions every day) • mYtyf Neuk; : 6 kzp Neuq;fs; • cWg;gpdh; khj tUkhdk;: Rs.6000/- (approx)Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  5. 5. jtwhd epfo;Tfs; : 1 in 16 million transactions • nray;jpwd; = 99.999999% (Six Sigma?) • njhopy;El;g mwpT = 00.00099% • khjhe;jpu rh;tP]; rhh;[; = Rs.200/- (standard price for all - no differentiation in weight, distance or space) • tUlhe;jpu tpahghu kjpg;G: Rs. 50 Cr. app. Turnover [200,000*200=400,000,00 p.m. i.e 48 crores p.a.] • midj;J cWg;gpdh;fSk; gq;Nfw;GEffective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  6. 6. njhopy; mZFKiwxOf;fk; kw;Wk; fl;Lg;ghL:• Ntiy Neuj;jpy; ntl;bg;Ngr;R> rpfnul;> gPlh Nghd;wit fpilahJ.• midtUk; nts;is epwj; njhg;gp mzpe;Jjhd; tu Ntz;Lk;.• midtUk; jq;fs; milahs ml;ilfSld;jhd; tu Ntz;Lk;.• tpLKiw vLj;jhy; jdf;Fg; gjpy; rhpahd xU egiu mDg;g Ntz;Lk;.Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  7. 7. PRESIDENT VICE PRESIDENTGENERAL SECRETARY TREASURER MUKADAM DIRECTORS(9) MEMBERS(5000+)Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  8. 8. Executive Committee (5 members) Teams of 20-25 headed by a group leader Individual Dabbawalla workload = 30 tiffinsEffective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  9. 9. • “GUINESS BOOK of World Records” rhjidg; gl;baypy; gjpT nra;ag;gl;Ls;sJ.• Ripleys “believe it or not” vd;w epfo;r;rpapy; gq;Nfw;w epWtdk;.• cyfpd; rpwe;j “Neu eph;thfk;” vd;w ghuhl;L ngw;w epWtdk;.• BBC, UTV, MTV & Nghd;w ZEE TV njhiyf;fhl;rpfspy; “nray;Kiw” gw;wpa Mtzg; glf; fhl;rpfs; fhl;lg;gl;Ls;sd.Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  10. 10. ,af;fk; mjpfk; gbf;fhj> njhopy; El;g mwpTk; ,y;yhj ,th;fs; vg;gbr; rhjpf;fpwhh;fs;? ,th;fspd; ,af;fj;jpy; cs;s rpwg;G mk;rq;fs;:  Network Design (highly dependent)  Information (Simple, yet effective)  Transportation (Mass Transportation)  Inventory (Cycles & Wooden Crates)  Warehousing (All at customer place & Rly Station)Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  11. 11. Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  12. 12. VLP : Vile Parle(Suburb in Mumbai)9E12 : Codefor Dabbawallas atDestinationE : Express Towers(Bldg. Name)12 : Floor No.E : Code for Dabbawallas at Residential station.3 : Code for Destinationstation (E.g.. Nariman Point)Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  13. 13. ,e;jj; jfty;fs; Ghpfpd;wdth?Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  14. 14. ,e;j Neuj;jpy; eilngWk; nray;fs;:• bgd; ghf;];fs; itf;fg;gl;Ls;s kug; ngl;bfs; rhpahd bnua;d;fspy; yf;Nf[; fk;ghh;l;nkz;by; Vw;wg;gLfpd;wd. (ngUk;ghYk; filrp fk;ghh;l;nkz;l;)• gazk; Jtq;FfpwJ. 11.20 kzpf;Fs; midj;Jg; gFjpfSf;Fk; bgd; ghf;];fs; nrd;wile;J tpLfpd;wd.Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  15. 15. ,e;j Neuj;jpy; eilngWk; nray;fs;:• bgd; ghf;];fs; Fwpg;gpl;l ] ;Nl~d;fspy; ,wf;fg;gLfpd;wd.• ,wf;fg;gl;l bgd; ghf;]fs; ; mtw;wpy; cs;s destination area and destination building FwpaPLfSf;F Vw;g mLf;fp itf;fg;gLfpd;wd.Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  16. 16. ,e;j Neuj;jpy; eilngWk; nray;fs;: • rhpahd egUf;F bgd; ghf;];fs; mspf;fg;gLfpd;wd. • rpy Fwpg;gpl;l ];Nl~d; my;yJ mYtyfq;fspy; mjpfkhd thbf;ifahsh;fs; ,Ue;jhy; me;j ,lq;fSf;F 3 my;yJ 4 lg;ghthyhf;fs; Nrh;e;J gzpahw;Wfpd;wdh;.Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  17. 17. • Vwj;jho xU kzp Neuj;jpw;F Kd;G mspf;fg;l;l bgd; ghf;];fs; jpUg;gp mspf;fg;gLfpd;wd. • lg;ghthyhf;fs; mjidg; ngw;Wf;nfhs;tJ ,e;j Neuj;jpy;jhd; elf;fpwJ.Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  18. 18. lg;ghthyhf;fs; mth;fs; bgd; ghf;];fisg; ngw;W te;j Fwpg;gpl;l ];Nl~d;fspy; kPz;Lk; xd;W $Lfpd;wdh;. jpUk;gg; ngwg;gl;l bgd; ghf;];fs; (rhp ghh;f;fg;gl;L) mLf;fg;gLfpd;wd. Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  19. 19. ,e;j Neuj;jpy; eilngWk; nray;fs;: • bgd; ghf;];fs; kPz;Lk; mit nry;y Ntz;ba ,lq;fSf;fhd ,uapy;fspy; Vw;wg;gLfpd;wd. • Fwpg;gpl;l ];Nl~d;fis mit nrd;W milfpd;wd.Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  20. 20. • ,e;j Neuj;jpy; eilngWk; nray;fs;: • jpUk;g te;j bgd;ghf;];fs; mtw;wpw;Fhpa nghWg;ghsh;fsplk; xg;gilf;fg; gLfpd;wd. • mit thbf;ifahsh;fspd; ,y;yq;fisr; nrd;W milfpd;wd.Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  21. 21. ghh;itahsh;fs;• ,e;j lg;ghthyhf;fspd; nray;Kiwia mt;tg;NghJ gpugykhdth;fs; ghh;itapl;L tpag;gJ eilKiw.• rpy tUlq;fSf;F Kd;G ,e;jpah te;jpUe;j Nty;]; (,q;fpyhe;jpd; xU gFjp) murh; “rh;r;Nfl; ,uapy;Nt ];Nl~dpy;” fhj;jpUe;J lg;ghthyhf;fspd; nray;ghl;ilg; ghh;itapl;L kfpo;e;jhh;.• mLj;j Kiw ePq;fs; Kk;ig nry;Yk;NghJ tha;g;Gf; fpilj;jhy; ePq;fs; ,th;fspd; nraiyg; ghh;itaplyhk;.Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  22. 22. jfty;fs; & Nfs;tpfs;• ntWk; 200 &gha; rh;tP]; rhh;[; %yk; 50 Nfhb &gha; “lh;d; Xth;”• uhkrhkpf;Fg; Nghf Ntz;ba “urk; rhjKk;” KUfjhRf;Fg; Nghf Ntz;ba “kPd; Fok;Gk;” xNu xUehs; ,lk; khwpdhy; vd;d MFk;?• Jy;ypakhd nray;ghLfs; - Neuk;> ,lk;> egh; vjpYk; jtW elg;gjpy;iy. mg;gbahdhy; ve;j msT fl;Lf;Nfhg;G ,Uf;f Ntz;Lk;?• xNu xU NMTBSATf;Fg; gjpyhf ,J Nghd;w gj;J rpwpa mikg;Gf;fs; ,Ue;jhy; ,e;jg; gzp vg;gb elf;Fk;? ,Nj yhgk; ,Uf;Fkh?• NtW ve;jj; njhopy; JiwapyhtJ ,J Nghd;w xU nray;Kiw rhj;jpakh? (Fiwe;j KjyPL> mjpf lh;d;Xth;> rhpahd yhgk;> epue;ju tUkhdk;)Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)
  23. 23. Please send your comments to: geta.erode@gmail.comEffective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)

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