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Organic.Edunet Web Portal - User Satisfaction Analysis (EFITA 2011)

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Presentation titled "Organic.Edunet Web Portal: User Satisfaction Analysis" EFITA 2011 Conference. Prague, Czech Republic, 11-14/7/2011

Presentation titled "Organic.Edunet Web Portal: User Satisfaction Analysis" EFITA 2011 Conference. Prague, Czech Republic, 11-14/7/2011

Published in: Education, Technology, Design

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  • D7.2.2 Project Powerpoint Presentation - Initial
  • D7.2.2 Project Powerpoint Presentation - Initial
  • D7.2.2 Project Powerpoint Presentation - Initial
  • D7.2.2 Project Powerpoint Presentation - Initial
  • D7.2.2 Project Powerpoint Presentation - Initial
  • D7.2.2 Project Powerpoint Presentation - Initial
  • D7.2.2 Project Powerpoint Presentation - Initial
  • D7.2.2 Project Powerpoint Presentation - Initial
  • D7.2.2 Project Powerpoint Presentation - Initial
  • D7.2.2 Project Powerpoint Presentation - Initial
  • Transcript

    • 1. V. Protonotarios, N. Palavitsinis and N. Manouselis Greek Research & Technology Network (GRNET) EFITA 2011 Conference, July 11-14 2011, Prague, Czech Republic
    • 2. • a learning portal providing access to almost 11,000 quality digital resources on OA & AE and green topics• has more than 2,200 registered users• features a multilingual user interface• content can be retrieved using 4 different search mechanisms
    • 3.  2200 registered users almost 11.000 available resources 11 institutional collections so far *01/01/2010 -15/06/2011 More than 44.000 visits from 160 countries 182.300 page views ≈11.000/month , >360 per day almost 34.000 unique visitors 75% new visitors / 27% direct traffic
    • 4.  Based on WebQual questionnaire http://www.Webqual.co.uk/instrument.htm. Includes 20 questions on usability, design/appearance, usefulness & content Available online at http://www.ieru.org/organicsurvey 200 results collected from March to August 2010
    • 5.  Question 1: I find the Web portal easy to learn to operate Question 2: My interaction with the Web portal is clear and understandable Question 3: I find the Web portal easy to navigate Question 4: I find the Web portal easy to use Question 5: The Web portal has an attractive appearance Question 6: The design is appropriate to an educational Web portal
    • 6.  Question 8: The content is adequate to support teaching of topics related to Organic Agriculture and Agroecology Question 9: Provides believable information Question 10: Provides relevant information Question 11: Provides easy to understand information Question 12: Provides information at the right level of detail Question 13: Presents the information in an attractive format Question 19: The site has useful material that can be used for educating young people on Organic Agriculture and Agroecology
    • 7.  Question 7: The Web portal creates a positive experience for me Question 14: It is easy to contact the Organic.Edunet consortium Question 15: My personal information feels secure Question 16: Creates a sense of personalization Question 17: Conveys a sense of community Question 18: I will use this Web portal in the future Question 20: My overall satisfaction from the Organic.Edunet Web portal
    • 8. results
    • 9.  83,5% agree that the portal is easy to operate 92% of the portal users liked their interactivity with the portal
    • 10.  87,1% of the users considered the use of the portal more or less easy Does the Web portal have an attractive appearance? 95,1% agree!
    • 11.  Provides believable information: 92,5% Provides easy to understand info: 96,9% Provides information at the right level of detail: 83,7%
    • 12.  Presents the information in an attractive format: 86,6% The site has useful material that can be used for educating young people on Organic Agriculture and Agroecology: 93,7%
    • 13.  The Web portal creates a positive experience for me: 87,7% It is easy to contact the Organic.Edunet consortium: 87,8%
    • 14.  Creates a sense of personalization: 76,8% Conveys a sense of community: 81,3% I will use this Web portal in the future: 96,8%
    • 15.  Usability and appearance of the portal (Questions 1-6, 14, 16): more than 90% of the participants found the portal easy to use, operate and navigate. Appropriateness for educational purposes (design and content) (Questions 8, 10, 19) : more than 85% of the participants found the portal design and content appropriate for educational purposes
    • 16.  Provides access to high quality and relevant to the area of OA and AE educational resources (Questions 9, 10, 11, 12, 13). Confirmed by more than 87% of the participants General positive experience from the Organic.Edunet Web portal (Questions 7, 15, 17, 18, 20): At least 85% of the survey participants were positive in regards of each one of these questions.
    • 17.  The vast majority of the participants were really pleased with the various aspects of the portal. Feedback received used as a guide for revisions A portal has to remain attractive, so revisions are often required The portal is constantly enriched with new resources
    • 18. The work presented in this paper has been fundedwith support by the European Commission, and morespecifically the project“Organic.Balkanet - Developing the Skills ofOrganic Agriculture Trainers for the Balkans”(2009-1-RO1-LEO05-03584 / LLP-LdV-TOI-2009-RO- 008) of the Leonardo da Vinci Programme.