Unified Communications with IBM
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  • Social Business is the future as introduced by IBM. But, when you find the expert, looked at his files and presentations and now you need clarification. Do you send him an email?Of course, noHierarchy of Social Business Communication ChannelsChat is better than emailVoice is better than chatVideo is better than voice alone■Relationships are formed at the voice and video levels
  • ForwardLeaning Leadersare drivingorganizational transformation by enabling collaboration solutions into applications and business processes for mission criticalbenefitssuch as thoselistedhere.The reason for IBM and Polycom working on this issue is simple. Weintend to create a solution thatiseasily and seamlesslyintegratedintoeverydayworkflows, includingunified communication solutions.This willallowusers to call fromanydevice, anywhere, to any locationTip: as opposed to reading the list, pick on in advancethatyoubelieveyour audience will relate to and use thisslide as an opportunity to engage them in a brief interaction to confirmtheir areas of interest.
  • Why Would I Want to Link Sametime to a MCU?Continuous Presence is important■Keeps everyone engaged and focused■Have Sametime Connect clients and room based system togetherBoth video only calls as well as Sametime Meetings■Allows outside parties (customers, suppliers, etc.) to connect to the MCU via a browser client and be in a meeting with room based endpoints as well as Sametime Connect clients
  • Sametime unified telephony also includes a convenient phone book. From the phonebook you can store numbers for contacts not in your corporate directory (like the local pizza place) and access your call history. If you use conference bridges, you canstore the number and the passcode here as well. Dialing the bridge through yoursoftphone will cause Sametime to automatically enter the passcode for you. If you dial through a hard phone, it will display your passcode in a window so you can manually enter it. Any phone number in your phone book can also be displayed in your contact list andwill appear in your quick find search bar. This makes it very easy to click to call thelocal pizza place for those late night meetings
  • Sametime unified telephony also includes a convenient phone book. From the phonebook you can store numbers for contacts not in your corporate directory (like the local pizza place) and access your call history. If you use conference bridges, you canstore the number and the passcode here as well. Dialing the bridge through yoursoftphone will cause Sametime to automatically enter the passcode for you. If you dial through a hard phone, it will display your passcode in a window so you can manually enter it. Any phone number in your phone book can also be displayed in your contact list andwill appear in your quick find search bar. This makes it very easy to click to call thelocal pizza place for those late night meetings

Unified Communications with IBM Unified Communications with IBM Presentation Transcript

  • Unified Communications with IBMVincent Perrin │ UC Solutions Architect – IBMVincent.perrin@polycom.com
  • Who am I?Vincent Perrin Global UC Solution Architect on IBM technology Former IBM Collaboration Architect for Southwest Europe for 5 years Social Enthusiast @vperrin http://social-collaboration.blogspot.com UC with IBM 2
  • Agenda IBM Sametime 8.5.2 IBM + Polycom : the value proposition Use cases and architecture And of course, demos… UC with IBM 3
  • Major themes of Sametime 8.5.2 Focus on mobility A superior user experience Making rich-media communications accessible and easy to deploy UC with IBM 5
  • Focus on mobility Native IM clients for iOS and Android Browser-based meetings for iOS and Android tablets Native meetings client for BlackBerry UC with IBM 6
  • A superior user experience Improvements to meetings clients New Sametime Advanced features Offline messaging Multi-file and folder transfer N-way file transfer Organizational tree view UC with IBM 7
  • Making rich-media communications accessible and easy todeploy NAT traversal Improved TCSPI adapter support Bandwidth management SUT Lite SUT virtualization UC with IBM 8
  • Polycom and IBM Strategic PartnershipIBM and Polycom have teamed to deliver UC Everywhere by enabling IBM’s Social Businessapplications to Connect people from any device regardless of locationThis solution integrates the power of IBM with Polycoms award-winning UC collaborationsolutions that help people and companies do more with lessand achieve better business results. UC with IBM 9
  • IBM Sametime Meets Polycom Video Get SOCIAL and work from ANYWHERE, using ANY DEVICE Collaboration now part of business processes Businesses can implement unified collaboration solutions that spans across mobile and web client, desktop, conference room, through board rooms Maintains business continuity Enables collaborative environments Communications becomes part of the businessprocesses Reduces human latency and encourages collaborativeculture Bottom Line: Achieve Results Faster UC with IBM 10
  • Customer Benefits Increase employee productivity Allow geographically dispersed teams to collaborate more effectively regardlessof device Reduce travel costs Enhanced collaboration – Visual communication adds breadth to IM and Webcollaboration Simple interface – Users can select Polycom HD endpoints from familiarSametime interface as a preferred device to initiate or receive video calls—supporting high utilization rates with minimal training ROI and improved productivity – Immediately enhance team collaboration andeffectiveness for faster decision making and lower costs Leveraged investment – Add Polycom and video to existing IBM environments UC with IBM 11
  • Advantages of Polycom-integrationServer side integration; does not touch client ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and socialapplication can be leveraged as is. Web AV client (ST 8.5.2) is also supported Simpler to administer and maintain Familiar interface is preserved. Little training requiredSametime client to DMA VMR and endpoints possible with new SUT Liteoption for ST 8.5.2 DMA SIP trunking to Sametime Server enables direct calls between Sametime clientand telepresence systems, giving users new dialing options When integrated with Lotus Notes calendaring solution, each user or site can dial intoMeeting Room from computer or from video conference systemsTight integration with Sametime Sametime bandwidth management (ST 8.5.2) supported UC with IBM 12
  • Flexibly Reach People at Any Place User-based Dialing Sametime user can launch a multipoint voice or video call to other Sametime users, and the call is automatically hosted by RMX. The initiator or receiver of the call may select the ―preferred device‖ for the call, including standards-based video systems Call Initiator Device-based Dialing (with SUT Lite) With SUT Lite, Sametime user can call audio or video endpoints directly. Sametime Server and DMA7000 are SIP trunked, and direct call between Sametime and telepresence systems can be made by using SIP number UC with IBM 13
  • Person based use cases ―User Oriented‖ Collaboration Collaborate with users, instead of devices (no dial-in #s, passcodes, etc.) Works seamlessly with online meetings, within chats, etc. Use Cases: I want to launch a call from my buddy list I want to add audio/video to a chat I want to add audio/video to a web collaboration session I want to add audio/video to another presence-aware IBM application. Requires: Sametime Standard with TCSPI integration to RMX (Sametime 8.5.1+) UC with IBM 14
  • Sametime with Polycom RMX Conferencing UC with IBM 15
  • Device based use cases ―Device Oriented‖ Collaboration Direct dial any device Can be another endpoint, or a bridge requesting a passcode Use Cases: I want to call from a Sametime client to a tel # I want to call from a Sametime client to a VMR I want to call from a Sametime client to a SIP URI or E.164, Requires: Sametime SUT Lite SIP trunk to DMA with integration to RMX or trunk to other PBX. UC with IBM 16
  • Calendar integration with Lotus Notes*Single Click Solution for Scheduled Calls Administrator can leverage corporate AD/LDAP and DMA to enable each Lotus Notes (or iNotes) user to schedule Polycom-hosted multipoint voice/video calls by simply clicking on the check box, using standard Domino functionality Each user gains instantly an easy way to calendar a video call through Lotus Notes *IBM Service is required UC with IBM 17
  • Calendar Integration with Lotus Notes Simple way to enable voice and video calls for scheduled meetings Conference organizer Conference ParticipantsConference Organizer Desktop Participants • Click on the Meeting Room ID and launch a call (SUT Lite feature)• When scheduling a new meeting, check the box that includes conference call information. Conference System Participants• The video and audio dial-in information is included as part of • Dial VMR number to join the meeting invitation UC with IBM 18
  • Polycom-IBM IntegrationSolution Reference Diagram Polycom® RealPresence™ Platform UC with IBM 19
  • Demonstration UC with IBM 20
  • Links Demo of Polycom RealPresence Platform native integration with IBM Sametime : link Demo of Polycom Native UC Integration with IBM Sametime # SUT Lite : link Demo of Polycom Native Integration with IBM Sametime & Connections : link Deployment Scenario of IBM Sametime & Polycom RMX : link Deployment Scenario of IBM SUT lite & Polycom DMA : link UC with IBM 21
  • Contacts & Resources www.polycom.com/IBM Solution brief Latest news IBM alliance solution information Partner Resource Center Solution > POCN > IBM Solution Presentation Customer Presentation Demo Video Demonstration is available at Polycom EBC and Solution Centers Contacts For inquiries IBM@Polycom.com Polycom’s global IBM team will be notified UC with IBM 22
  • Polycom + IBM= Smarter CollaborationEnhance Social Collaboration with seamless real-time communicationEnrich Conference Experience with RMX Video Layout and TranscodingSimple Individual and Group collaboration User ExperienceScale from SMB to Global EnterpriseExtend Sametime Environments to other UC environments UC with IBM 23
  • Vincent PerrinGlobal UC ArchitectPolycom Inc.+33 6 77 02 03 54Vincent.perrin@polycom.com UC with IBM 24
  • Solution Components  IBM Sametime 8.5.2 (Standard or Advanced) Sametime Connect Sametime Built-in connector for Connections, Lotus Notes Sametime toolbar for Microsoft Outlook  IBM Lotus Notes (for calendaring)  Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for Sametime server)  Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls)  Polycom RMX 1500, 2000 and 4000 v7.2.2 and v7.6  Standards-based video conferencing systems (H.323/H.320/SIP)  UC Professional Services for IBM Sametime environment UC with IBM 25
  • Sametime 8.5.2 SUT Lite SIP Trunking UC with IBM 26