IBM Sametime Polycom Integration

Polycom ® UC Solution for IBM ® Sametime ® and Lotus Notes ® SOCIAL COLLABORATION

Polycom – IBM Strategic Partnership Overview
Social Business and UC Changing Business Culture
Polycom and IBM Collaboration Solutions
Polycom and Partner Professional Services
Sales Tools
Solution Launch for IBM Sametime Integration Agenda

The Polycom – IBM Alliance Overview IBM: A Polycom Open Collaboration Network Partner Video and voice market leadership Open, standards- based solutions Strong enterprise market presence Voice and video innovator Recognized global business and innovation leader Leader in Enterprise IM and Presence market Leading network consulting and integration company

Polycom and IBM Strategic Partnership IBM and Polycom have teamed to deliver UC Everywhere by enabling IBM ’s Social Business applications to connect people from any device regardless of location This solution integrates the power of IBM with Polycom's award-winning UC collaboration solutions that help people and companies do more with less and achieve better business results Winner of Lotus Award 2011 Enhancing Business Value through UC 2 Solutions

SOCIAL BUSINESS AND UC CHANGING BUSINESS CULTURE

People are looking for collaborative solutions
Separate IM, voice, video, and data networks make communication and collaboration difficult
Finding subject matter experts (SMEs) and communicating with them via email creates big human latency
Workflow is interrupted as we move from one interface to another
Organizations are looking to cut cost and increase worker productivity
Low productivity due to inefficient communications with customers, partners, and employees
High cost of supporting disparate communications networks,
High cost of travel and downtime
Customer Pain Points

IBM Sametime Meets Polycom Video Get SOCIAL and work from ANYWHERE , using ANY DEVICE C ollaboration now part of business processes Businesses can implement unified collaboration solutions that spans across mobile and web client, desktop, conference rooms, providing users location liberation and seamless user experience
Provides users with simple-to-use video solution across entire organization
Integrated with social business tools and applications
Removes artificial barrier of communication and empowers users with real-time collaboration
Enables rich collaborative environments
Achieves faster and better business results

Platform Integration: IBM and Polycom Core Networking & Security Polycom ® RealPresence ™ Platform Software for secure video capture, content management, administration and delivery Software that easily and securely connects video participants in and outside the firewall and optimizes for a best collaboration experience Software for multi-tenancy and massive scale, redundancy and resiliency – up to 25,000 concurrent calls and 75,000 devices Software to centrally manage, monitor and deliver video collaboration across your organization Social IM/Presence Call Control Video Collaboration Mobility Services Software for multipoint video, voice and content collaboration that connects the most people at highest quality and lowest cost Polycom RealPresence Media Manager Polycom RealPresence Secure Access Manager Polycom RealPresence Virtualization Manager DMA Polycom RealPresence Resource Manager CMA Polycom RealPresence Collaboration Server RMX Web Conferencing Other Apps? Accordent VBP IBM ® Sametime Lotus Notes ® calendar integration IBM Connections

Integration with Social Application Through social application such as Connections, communities of shared interests and expertise are formed. People can find SMEs through blogs, communities, wikis, and profiles, and forums, see the presence status , and then start communicating to the person via IM , and escalate to voice or video Polycom extends this experience into conference devices Reduces human latency and maximizes knowledge assets through social business networking and real time collaboration Through Sametime integration to social applications, Polycom video solution can be accessed from within application page

Sametime plug-in allows users to communicate from within email (Lotus Notes, MS Outlook) and other business productivity applications, Communication is part of business processes Polycom enhances overall experience and extends it to conference devices Integration with Email and business application

Calendar integration with Lotus Notes* Single Click Solution for Scheduled Calls Administrator can leverage corporate AD/LDAP and DMA to enable each Lotus Notes (or iNotes) user to schedule Polycom-hosted multipoint voice/video calls by simply clicking on the check box, using standard Domino functionality Each user gains instantly an easy way to calendar a video call through Lotus Notes *IBM Service is required

Calendar Integration with Lotus Notes Simple way to enable voice and video calls for scheduled meetings Conference organizer Conference Participants
Desktop Participants
Click on the Meeting Room ID and launch a call (SUT Lite feature)
Conference System Participants
Dial VMR number to join the meeti ng
Conference Organizer
When scheduling a new meeting, check the box that includes conference call information.
The video and audio dial-in information is included as part of invitation

Lines of Business
Increase employee productivity
Allow geographically dispersed teams to collaborate more effectively regardless of device
Simple interface – Familiar user interface is maintained
Location liberation – Irrespective of where and from what device, users can engage in ad hoc and calendared calls for extended team collaboration
IT Administrator
Server-side integration with no plug-in to clients maintains Sametime’s flexibility (Sametime clients for mobile, tablet, browser, multiple OS, as well as for multiple applications can be leveraged)
Implement enterprise-wide video solution for users while maintaining network integrity
Drives faster ROI from high utilization with minimal user training
Customer Benefits

JOINT SOLUTION OVERVIEW

Polycom-IBM Integration Solution Reference Diagram

Real-time Communication at their fingertips For Individuals and Groups UC Client providing presence, voice, video and data collaboration IBM Sametime Clients Polycom Visual Communication Solution Desktop, Conference Rooms Immersive Telepresence
Personal collaboration
Desktop clients
Roadwarriers
See presence, start communication, from inside business application
Share data and collaborate
For Personal and Group
HD Video and Audio
Optimized conference experience
Set as “preferred” device for Sametime users
Directly call Sametime clients (*SUT Lite) from telepresence systems

What’s new with Polycom UC Solution for IBM Sametime 8.5.2 Feature Benefit Sametime Web AV client support Web browser-based A/V Meeting supported Dialing into specific Meeting Room from ST client A specific number can be assigned to a Sametime Connect Client which allows Polycom endpoints to dial-in directly to the meeting room ST bandwidth management support Support of bandwidth management policies (not to exceed) that is managed by Sametime Bandwidth Manager Sametime Unified Telephony Lite SUT Lite is an add-on license to Sametime Standard and Advanced Support of IBM Sametime Unified Telephony (SUT) Lite client that enables users to make and receive voice and video calls directly with endpoints via SIP Trunking with DMA 3.0 Release

Flexibly Reach People at Any Place Sametime user can launch a multipoint voice or video call to other Sametime users, and the call is automatically hosted by RMX. The initiator or receiver of the call may select the “preferred device” for the call, including standards-based video systems With SUT Lite, Sametime user can call audio or video endpoints directly. Sametime Server and DMA7000 are SIP trunked, and direct call between Sametime and telepresence systems can be made by using SIP number User-based Dialing Device-based Dialing (with SUT Lite) Call Initiator

Advantages of Polycom-integration
Server side integration; does not touch client
ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and IBM Connection can be leveraged as is.
Web AV client (ST 8.5.2) is also supported
Simpler to administer and maintain
Familiar interface is preserved. Little user training required
Direct calls between Sametime client and DMA VMR or endpoints possible with new SUT Lite option for ST 8.5.2
DMA SIP trunking to Sametime Server enables direct calls between Sametime Unified Telephony client and telepresence systems, giving users new dialing options
DMA allows hybrid UC environments to be connected under the single dial plan, which allows smooth migration to Sametime environment (not rip-and-replace)

Polycom + IBM= Smarter Collaboration
Enhance Social Collaboration with seamless real-time communication
Enrich Conference Experience with RMX Video Layout and Transcoding
Simple Individual and Group collaboration User Experience
Scale from SMB to Global Enterprise
Extend Sametime Environments to other UC environments

Professional Services Integration with IBM Sametime*
Services delivered through Polycom or Polycom certified partners
Full Solution Deployment
Deliverables:
A working integration between the customer’s existing IBM environment and Polycom video conferencing solution
Verified test plan results
Orientation on operation and management of the integrated solution
Remote and on-site personnel
Solutions Consultant
Project Manager
Delivery Engineer
Simple SKU for ordering
* Required service for IBM SameTime Server environments
Full Solution Deployment of Polycom video integration with IBM UC environment (IBM Sametime Server v 8.5.2) 6867-00920-101

The integration allows standards-based video conference network to integrate with IBM Sametime to create seamless enterprise UC network across desktop video and conference rooms.
The joint solution retains the extensibility and flexibility of IBM Sametime and allows social business integration and CEBP through Sametime
The robust and scalable Polycom UC Intelligent Core provides platform for scalable enterprise visual communication
Polycom is committed to Polycom Open Collaboration Network to provide best-in-class, standards-based integration with IBM to offer customers investment protection and better business results
Summary THE POLYCOM ADVANTAGE

BACKUP

IBM Sametime 8.5.2 (Standard or Advanced)
Sametime Connect
Sametime Built-in connector for Connections, Lotus Notes
Sametime toolbar for Microsoft Outlook
IBM Lotus Notes (for calendaring)
Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for Sametime server)
Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls)
Polycom RMX 1500, 2000 and 4000 v7.2.2
Standards-based video conferencing systems (H.323/H.320/SIP)
UC Professional Services for IBM Sametime environment
Solution Components

Sametime 8.5.2 Bandwidth Management Support

Sametime 8.5.2 SUT Lite SIP Trunking

THANK YOU

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IBM Sametime Polycom Integration

by Vincent Perrin on Sep 30, 2011

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