IBM Sametime Polycom Integration


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  • Forward Leaning Leaders are driving organizational transformation by enabling collaboration solutions into applications and business processes for mission critical benefits such as those listed here. The reason for IBM and Polycom working on this issue is simple. We intend to create a solution that is easily and seamlessly integrated into everyday workflows, including unified communication solutions. This will allow users to call from any device, anywhere, to any location Tip: as opposed to reading the list, pick on in advance that you believe your audience will relate to and use this slide as an opportunity to engage them in a brief interaction to confirm their areas of interest.
  • This is the future direction of how we will re-name our RealPresence Platform line as a branded term. These words would appear in print as the full name, but everyday language would be Collaboration Server….Resource Manager… terms almost anyone can remember and understand, including customer-facing teams, partners, service providers and customers. You can see the mapping of these names to our existing names. Collaboration server to RMX….Resource manager to CMA… We are not changing names at this time, but are in process of building a comprehensive and well-thought-through plan to migrate to these new names over the course of 6 months.
  • IBM Sametime Polycom Integration

    1. 1. Polycom ® UC Solution for IBM ® Sametime ® and Lotus Notes ® SOCIAL COLLABORATION
    2. 2. <ul><li>Polycom – IBM Strategic Partnership Overview </li></ul><ul><li>Social Business and UC Changing Business Culture </li></ul><ul><li>Polycom and IBM Collaboration Solutions </li></ul><ul><li>Polycom and Partner Professional Services </li></ul><ul><li>Sales Tools </li></ul>Solution Launch for IBM Sametime Integration Agenda
    3. 3. The Polycom – IBM Alliance Overview IBM: A Polycom Open Collaboration Network Partner Video and voice market leadership Open, standards- based solutions Strong enterprise market presence Voice and video innovator Recognized global business and innovation leader Leader in Enterprise IM and Presence market Leading network consulting and integration company
    4. 4. Polycom and IBM Strategic Partnership IBM and Polycom have teamed to deliver UC Everywhere by enabling IBM ’s Social Business applications to connect people from any device regardless of location This solution integrates the power of IBM with Polycom's award-winning UC collaboration solutions that help people and companies do more with less and achieve better business results Winner of Lotus Award 2011 Enhancing Business Value through UC 2 Solutions
    6. 6. <ul><li>People are looking for collaborative solutions </li></ul><ul><ul><ul><li>Separate IM, voice, video, and data networks make communication and collaboration difficult </li></ul></ul></ul><ul><ul><ul><li>Finding subject matter experts (SMEs) and communicating with them via email creates big human latency </li></ul></ul></ul><ul><ul><ul><li>Workflow is interrupted as we move from one interface to another </li></ul></ul></ul><ul><li>Organizations are looking to cut cost and increase worker productivity </li></ul><ul><ul><ul><li>Low productivity due to inefficient communications with customers, partners, and employees </li></ul></ul></ul><ul><ul><ul><li>High cost of supporting disparate communications networks, </li></ul></ul></ul><ul><ul><ul><li>High cost of travel and downtime </li></ul></ul></ul>Customer Pain Points
    7. 7. IBM Sametime Meets Polycom Video Get SOCIAL and work from ANYWHERE , using ANY DEVICE C ollaboration now part of business processes Businesses can implement unified collaboration solutions that spans across mobile and web client, desktop, conference rooms, providing users location liberation and seamless user experience <ul><li>Provides users with simple-to-use video solution across entire organization </li></ul><ul><li>Integrated with social business tools and applications </li></ul><ul><li>Removes artificial barrier of communication and empowers users with real-time collaboration </li></ul><ul><li>Enables rich collaborative environments </li></ul><ul><li>Achieves faster and better business results </li></ul>
    8. 8. Platform Integration: IBM and Polycom Core Networking & Security Polycom ® RealPresence ™ Platform Software for secure video capture, content management, administration and delivery Software that easily and securely connects video participants in and outside the firewall and optimizes for a best collaboration experience Software for multi-tenancy and massive scale, redundancy and resiliency – up to 25,000 concurrent calls and 75,000 devices Software to centrally manage, monitor and deliver video collaboration across your organization Social IM/Presence Call Control Video Collaboration Mobility Services Software for multipoint video, voice and content collaboration that connects the most people at highest quality and lowest cost Polycom RealPresence Media Manager Polycom RealPresence Secure Access Manager Polycom RealPresence Virtualization Manager DMA Polycom RealPresence Resource Manager CMA Polycom RealPresence Collaboration Server RMX Web Conferencing Other Apps? Accordent VBP IBM ® Sametime Lotus Notes ® calendar integration IBM Connections
    9. 9. Integration with Social Application Through social application such as Connections, communities of shared interests and expertise are formed. People can find SMEs through blogs, communities, wikis, and profiles, and forums, see the presence status , and then start communicating to the person via IM , and escalate to voice or video Polycom extends this experience into conference devices Reduces human latency and maximizes knowledge assets through social business networking and real time collaboration Through Sametime integration to social applications, Polycom video solution can be accessed from within application page
    10. 10. Sametime plug-in allows users to communicate from within email (Lotus Notes, MS Outlook) and other business productivity applications, Communication is part of business processes Polycom enhances overall experience and extends it to conference devices Integration with Email and business application
    11. 11. Calendar integration with Lotus Notes* Single Click Solution for Scheduled Calls Administrator can leverage corporate AD/LDAP and DMA to enable each Lotus Notes (or iNotes) user to schedule Polycom-hosted multipoint voice/video calls by simply clicking on the check box, using standard Domino functionality Each user gains instantly an easy way to calendar a video call through Lotus Notes *IBM Service is required
    12. 12. Calendar Integration with Lotus Notes Simple way to enable voice and video calls for scheduled meetings Conference organizer Conference Participants <ul><li>Desktop Participants </li></ul><ul><li>Click on the Meeting Room ID and launch a call (SUT Lite feature) </li></ul><ul><li>Conference System Participants </li></ul><ul><li>Dial VMR number to join the meeti ng </li></ul><ul><li>Conference Organizer </li></ul><ul><li>When scheduling a new meeting, check the box that includes conference call information. </li></ul><ul><li>The video and audio dial-in information is included as part of invitation </li></ul>
    13. 13. <ul><ul><li>Lines of Business </li></ul></ul><ul><ul><li>Increase employee productivity </li></ul></ul><ul><ul><li>Allow geographically dispersed teams to collaborate more effectively regardless of device </li></ul></ul><ul><ul><li>Simple interface – Familiar user interface is maintained </li></ul></ul><ul><ul><li>Location liberation – Irrespective of where and from what device, users can engage in ad hoc and calendared calls for extended team collaboration </li></ul></ul><ul><ul><li>IT Administrator </li></ul></ul><ul><ul><li>Server-side integration with no plug-in to clients maintains Sametime’s flexibility (Sametime clients for mobile, tablet, browser, multiple OS, as well as for multiple applications can be leveraged) </li></ul></ul><ul><ul><li>Implement enterprise-wide video solution for users while maintaining network integrity </li></ul></ul><ul><ul><li>Drives faster ROI from high utilization with minimal user training </li></ul></ul>Customer Benefits
    15. 15. Polycom-IBM Integration Solution Reference Diagram
    16. 16. Real-time Communication at their fingertips For Individuals and Groups UC Client providing presence, voice, video and data collaboration IBM Sametime Clients Polycom Visual Communication Solution Desktop, Conference Rooms Immersive Telepresence <ul><li>Personal collaboration </li></ul><ul><li>Desktop clients </li></ul><ul><li>Roadwarriers </li></ul><ul><li>See presence, start communication, from inside business application </li></ul><ul><li>Share data and collaborate </li></ul><ul><li>For Personal and Group </li></ul><ul><li>HD Video and Audio </li></ul><ul><li>Optimized conference experience </li></ul><ul><li>Set as “preferred” device for Sametime users </li></ul><ul><li>Directly call Sametime clients (*SUT Lite) from telepresence systems </li></ul>
    17. 17. What’s new with Polycom UC Solution for IBM Sametime 8.5.2 Feature Benefit Sametime Web AV client support Web browser-based A/V Meeting supported Dialing into specific Meeting Room from ST client A specific number can be assigned to a Sametime Connect Client which allows Polycom endpoints to dial-in directly to the meeting room ST bandwidth management support Support of bandwidth management policies (not to exceed) that is managed by Sametime Bandwidth Manager Sametime Unified Telephony Lite SUT Lite is an add-on license to Sametime Standard and Advanced Support of IBM Sametime Unified Telephony (SUT) Lite client that enables users to make and receive voice and video calls directly with endpoints via SIP Trunking with DMA 3.0 Release
    18. 18. Flexibly Reach People at Any Place Sametime user can launch a multipoint voice or video call to other Sametime users, and the call is automatically hosted by RMX. The initiator or receiver of the call may select the “preferred device” for the call, including standards-based video systems With SUT Lite, Sametime user can call audio or video endpoints directly. Sametime Server and DMA7000 are SIP trunked, and direct call between Sametime and telepresence systems can be made by using SIP number User-based Dialing Device-based Dialing (with SUT Lite) Call Initiator
    19. 19. Advantages of Polycom-integration <ul><li>Server side integration; does not touch client </li></ul><ul><ul><li>ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and IBM Connection can be leveraged as is. </li></ul></ul><ul><ul><li>Web AV client (ST 8.5.2) is also supported </li></ul></ul><ul><ul><li>Simpler to administer and maintain </li></ul></ul><ul><ul><li>Familiar interface is preserved. Little user training required </li></ul></ul><ul><li>Direct calls between Sametime client and DMA VMR or endpoints possible with new SUT Lite option for ST 8.5.2 </li></ul><ul><ul><li>DMA SIP trunking to Sametime Server enables direct calls between Sametime Unified Telephony client and telepresence systems, giving users new dialing options </li></ul></ul><ul><ul><li>DMA allows hybrid UC environments to be connected under the single dial plan, which allows smooth migration to Sametime environment (not rip-and-replace) </li></ul></ul>
    20. 20. Polycom + IBM= Smarter Collaboration <ul><ul><ul><li>Enhance Social Collaboration with seamless real-time communication </li></ul></ul></ul><ul><ul><ul><li>Enrich Conference Experience with RMX Video Layout and Transcoding </li></ul></ul></ul><ul><ul><ul><li>Simple Individual and Group collaboration User Experience </li></ul></ul></ul><ul><ul><ul><li>Scale from SMB to Global Enterprise </li></ul></ul></ul><ul><ul><ul><li>Extend Sametime Environments to other UC environments </li></ul></ul></ul>
    21. 21. Professional Services Integration with IBM Sametime* <ul><li>Services delivered through Polycom or Polycom certified partners </li></ul><ul><li>Full Solution Deployment </li></ul><ul><li>Deliverables: </li></ul><ul><ul><li>A working integration between the customer’s existing IBM environment and Polycom video conferencing solution </li></ul></ul><ul><ul><li>Verified test plan results </li></ul></ul><ul><ul><li>Orientation on operation and management of the integrated solution </li></ul></ul><ul><li>Remote and on-site personnel </li></ul><ul><ul><li>Solutions Consultant </li></ul></ul><ul><ul><li>Project Manager </li></ul></ul><ul><ul><li>Delivery Engineer </li></ul></ul><ul><li>Simple SKU for ordering </li></ul><ul><li>* Required service for IBM SameTime Server environments </li></ul>Full Solution Deployment of Polycom video integration with IBM UC environment (IBM Sametime Server v 8.5.2) 6867-00920-101
    22. 22. <ul><li>The integration allows standards-based video conference network to integrate with IBM Sametime to create seamless enterprise UC network across desktop video and conference rooms. </li></ul><ul><li>The joint solution retains the extensibility and flexibility of IBM Sametime and allows social business integration and CEBP through Sametime </li></ul><ul><li>The robust and scalable Polycom UC Intelligent Core provides platform for scalable enterprise visual communication </li></ul><ul><li>Polycom is committed to Polycom Open Collaboration Network to provide best-in-class, standards-based integration with IBM to offer customers investment protection and better business results </li></ul>Summary THE POLYCOM ADVANTAGE
    23. 23. BACKUP
    24. 24. <ul><li>IBM Sametime 8.5.2 (Standard or Advanced) </li></ul><ul><ul><li>Sametime Connect </li></ul></ul><ul><ul><li>Sametime Built-in connector for Connections, Lotus Notes </li></ul></ul><ul><ul><li>Sametime toolbar for Microsoft Outlook </li></ul></ul><ul><li>IBM Lotus Notes (for calendaring) </li></ul><ul><li>Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for Sametime server) </li></ul><ul><li>Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls) </li></ul><ul><li>Polycom RMX 1500, 2000 and 4000 v7.2.2 </li></ul><ul><li>Standards-based video conferencing systems (H.323/H.320/SIP) </li></ul><ul><li>UC Professional Services for IBM Sametime environment </li></ul>Solution Components
    25. 25. Sametime 8.5.2 Bandwidth Management Support
    26. 26. Sametime 8.5.2 SUT Lite SIP Trunking
    27. 27. THANK YOU