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Product Spotlight:
Prophecy 10
Unified Self-Service Platform
Dan Polfer, VP of Engineering
The Prophecy Platform
        Downloads and installs in minutes
        Scales from 2 ports to 10’s of thousands of
    ...
More Then Just Inbound IVR

        Same platform can be
         used for inbound or
         outbound applications.
  ...
© Voxeo Corporation
                      BIT
Focused on Performance

        64 bit native

        Thread
         reductions
        New media
         server

 ...
Improved Audio Support 




                       G.729

© Voxeo Corporation
Updated TTS Support 




© Voxeo Corporation
Community
                      Import / Export 
© Voxeo Corporation
Release Quality
© Voxeo Corporation
Comprehensive
                      Performance Stats 
© Voxeo Corporation
Graceful        • Any Perfmon Counter
                      • CPU
                      • Memory
       Load           • C...
Full Call Recoding

        Voxeo offers support for full
         call recording.
        Fully application controlled....
Demo Lab


© Voxeo Corporation
14   © Voxeo Corporation
Voxeo Summit 2010: Prophecy 10 - Unified Self Service
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Voxeo Summit 2010: Prophecy 10 - Unified Self Service

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Transcript of "Voxeo Summit 2010: Prophecy 10 - Unified Self Service"

  1. 1. Product Spotlight: Prophecy 10 Unified Self-Service Platform Dan Polfer, VP of Engineering
  2. 2. The Prophecy Platform   Downloads and installs in minutes   Scales from 2 ports to 10’s of thousands of ports   World’s most compatible and compliant VoiceXML implementation   Includes VoiceXML compatibility modes to emulate other browsers   World’s most proven CCXML implementation   CTI support (Cisco, Aspect, Genesys, Avaya, and others) © Voxeo Corporation
  3. 3. More Then Just Inbound IVR   Same platform can be used for inbound or outbound applications.   Voxeo has the industry leading outbound call progress analysis engine.   Patent pending approach to solving the human vs machine detection problem © Voxeo Corporation
  4. 4. © Voxeo Corporation BIT
  5. 5. Focused on Performance   64 bit native   Thread reductions   New media server   Improved SIP stack   Async IO Maximum Ports per Server   Message Queues © Voxeo Corporation
  6. 6. Improved Audio Support G.729 © Voxeo Corporation
  7. 7. Updated TTS Support © Voxeo Corporation
  8. 8. Community Import / Export © Voxeo Corporation
  9. 9. Release Quality © Voxeo Corporation
  10. 10. Comprehensive Performance Stats © Voxeo Corporation
  11. 11. Graceful • Any Perfmon Counter • CPU • Memory Load • CPS • Port Count Rejection © Voxeo Corporation
  12. 12. Full Call Recoding   Voxeo offers support for full call recording.   Fully application controlled.   Native GSM support •  90% file size savings •  Perfect for long term archival requirements.   Public key encryption •  Addresses compliance requirements and limits access to the subset of staff that needs access. © Voxeo Corporation
  13. 13. Demo Lab © Voxeo Corporation
  14. 14. 14 © Voxeo Corporation
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