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The Future of Communications Applications

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  • 1. IT Expo - LA California - September 2009 The Future of Communications Applications RJ Auburn CTO rj@voxeo.com Wednesday, September 2, 2009
  • 2. Wednesday, September 2, 2009
  • 3. WHY ARE YOU HERE? Wednesday, September 2, 2009
  • 4. To Watch Boring Presentations? Wednesday, September 2, 2009
  • 5. To Browse The Web? Wednesday, September 2, 2009
  • 6. Or To Change The World? Wednesday, September 2, 2009
  • 7. Get Passionate OR Get Out! Wednesday, September 2, 2009
  • 8. So lets talk about... Wednesday, September 2, 2009
  • 9. Telephony Wednesday, September 2, 2009
  • 10. Innovation Wednesday, September 2, 2009
  • 11. Locked Out Wednesday, September 2, 2009
  • 12. Platform Vendors Wednesday, September 2, 2009
  • 13. Carriers http://www.flickr.com/photos/bpc009/3328427457/ Wednesday, September 2, 2009
  • 14. Lock in http://www.flickr.com/photos/steventom/87568944/ Wednesday, September 2, 2009
  • 15. The rest of the world is not like this... Wednesday, September 2, 2009
  • 16. Web 2.0 Wednesday, September 2, 2009
  • 17. Open Wednesday, September 2, 2009
  • 18. Simplicity Wednesday, September 2, 2009
  • 19. Unlock the neglected value of communications. Wednesday, September 2, 2009
  • 20. But First... Wednesday, September 2, 2009
  • 21. Quick Poll: Are you a phone developer? Wednesday, September 2, 2009
  • 22. Phone Developers Web Developers The Depressing Facts of Life Wednesday, September 2, 2009
  • 23. The Phone Developer is DEAD! Wednesday, September 2, 2009
  • 24. THAT MEANS YOU Wednesday, September 2, 2009
  • 25. What to do? Wednesday, September 2, 2009
  • 26. Don’t create phone applications... Wednesday, September 2, 2009
  • 27. Create Communication Applications Wednesday, September 2, 2009
  • 28. Why? Wednesday, September 2, 2009
  • 29. Kids don’t talk on the phone http://www.flickr.com/photos/tavallai/2084954580/ Wednesday, September 2, 2009
  • 30. The Pace of Communication has changed http://www.flickr.com/photos/goljadkin/1998935482/ Wednesday, September 2, 2009
  • 31. Multi-Tasking http://www.flickr.com/photos/23680544@N07/2524019489/ Wednesday, September 2, 2009
  • 32. Communicate at their own pace http://www.flickr.com/photos/15975620@N00/93532673/ Wednesday, September 2, 2009
  • 33. http://www.flickr.com/photos/martiniko/305631577/ The call center must change Wednesday, September 2, 2009
  • 34. Communication World is Changing Wednesday, September 2, 2009
  • 35. Are you going to change with it? http://www.flickr.com/photos/tavallai/2084954580/ http://www.flickr.com/photos/eleaf/2536358399/ Wednesday, September 2, 2009
  • 36. So... Wednesday, September 2, 2009
  • 37. Multi-Channel Wednesday, September 2, 2009
  • 38. How do we get there? Wednesday, September 2, 2009
  • 39. XML Wednesday, September 2, 2009
  • 40. VoiceXML and CCXML Wednesday, September 2, 2009
  • 41. This is your VoiceXML application for the phone... <?xml version="1.0"?> <vxml version="2.1"> <form> <field name="F_1" type=”boolean”> <prompt> Hello there! Is a PB and J the best sandwich on earth? </prompt> <filled> <prompt> you said <value expr="F_1"/>. I couldn't agree more! </prompt> </filled> </field> </form> </vxml> Wednesday, September 2, 2009
  • 42. This is your VoiceXML application for SMS.... <?xml version="1.0"?> <vxml version="2.1"> <form> <field name="F_1" type=”boolean”> <prompt> Hello there! Is a PB and J the best sandwich on earth? </prompt> <filled> <prompt> you said <value expr="F_1"/>. I couldn't agree more! </prompt> </filled> </field> </form> </vxml> Wednesday, September 2, 2009
  • 43. This is your VoiceXML application for Skype.... <?xml version="1.0"?> <vxml version="2.1"> <form> <field name="F_1" type=”boolean”> <prompt> Hello there! Is a PB and J the best sandwich on earth? </prompt> <filled> <prompt> you said <value expr="F_1"/>. I couldn't agree more! </prompt> </filled> </field> </form> </vxml> Wednesday, September 2, 2009
  • 44. This is your VoiceXML application for AIM.... <?xml version="1.0"?> <vxml version="2.1"> <form> <field name="F_1" type=”boolean”> <prompt> Hello there! Is a PB and J the best sandwich on earth? </prompt> <filled> <prompt> you said <value expr="F_1"/>. I couldn't agree more! </prompt> </filled> </field> </form> </vxml> Wednesday, September 2, 2009
  • 45. Feeling Scripty? Wednesday, September 2, 2009
  • 46. Tropo.com Wednesday, September 2, 2009
  • 47. What is Tropo? Wednesday, September 2, 2009
  • 48. answer(); say("Hello, world!"); hangup(); Tropo is Unlocked Communications Made Simple Wednesday, September 2, 2009
  • 49. Ruby Work in YOUR Language Wednesday, September 2, 2009
  • 50. T.1: Hello World JavaScript and PHP Ruby answer(); answer say("Hello, world!"); say "Hello, world!” hangup(); hangup Python Groovy answer() answer() say("Hello, world !") say 'Hello, world!' hangup() hangup() Wednesday, September 2, 2009
  • 51. This is your Tropo application for the phone... answer(); r = ask( “Hello there! Is a PB and J the best sandwich on earth?”, {choices:”yes,no”, onBadChoice:function(){say(“I did not get that”)} repeat:3}); say(“you said “+r.value+“. I couldn't agree more!” ); disconnect(); Wednesday, September 2, 2009
  • 52. This is your Tropo application for SMS... answer(); r = ask( “Hello there! Is a PB and J the best sandwich on earth?”, {choices:”yes,no”, onBadChoice:function(){say(“I did not get that”)} repeat:3}); say(“you said “+r.value+“. I couldn't agree more!” ); disconnect(); Wednesday, September 2, 2009
  • 53. This is your Tropo application for Skype... answer(); r = ask( “Hello there! Is a PB and J the best sandwich on earth?”, {choices:”yes,no”, onBadChoice:function(){say(“I did not get that”)} repeat:3}); say(“you said “+r.value+“. I couldn't agree more!” ); disconnect(); Wednesday, September 2, 2009
  • 54. This is your Tropo application for AIM... answer(); r = ask( “Hello there! Is a PB and J the best sandwich on earth?”, {choices:”yes,no”, onBadChoice:function(){say(“I did not get that”)} repeat:3}); say(“you said “+r.value+“. I couldn't agree more!” ); disconnect(); Wednesday, September 2, 2009
  • 55. Want to try that live? Wednesday, September 2, 2009
  • 56. Easy as Pie! Wednesday, September 2, 2009
  • 57. Wrapping Up Wednesday, September 2, 2009
  • 58. Learn more http://www.flickr.com/photos/revilla/644219138/ Wednesday, September 2, 2009
  • 59. www.voxeo.com Wednesday, September 2, 2009
  • 60. Tropo.com Wednesday, September 2, 2009
  • 61. evolution.voxeo.com Wednesday, September 2, 2009
  • 62. Wednesday, September 2, 2009
  • 63. Love me? Hate me? Say what you want about me... Wednesday, September 2, 2009
  • 64. RJ Auburn rj@voxeo.com Tropo.com Script Based Communication Apps The Unlocked Communications™ Company Wednesday, September 2, 2009