HOSTED OR PREMISE . . .
Unique Voxeo Perspective

                             THOUSANDS OF
                            END CUSTOMERS


          ...
Born in 1999 as a Hosting Provider

                           2010 Mission: Make it easy to create
                      ...
How We Made It Easy
      No capital expenditure
      200 ports of capacity, burstable to 1000 including
             s...
But, Customers Wanted More



                              I’d like a
                          premise solution.




5  ...
Are You Sure?
      No capital expenditure
      200 ports of capacity, burstable to 1000 including
             speech ...
7   © Voxeo Corporation
1. Security




              “I canʼt let the data leave my secure area.”

8   © Voxeo Corporation
2. Network Complexity




“I need to be locally connected to my phone and data network.”

9   © Voxeo Corporation
3. Total Cost of Ownership (TCO)




              “Hosting is becoming too expensive for us.”

10   © Voxeo Corporation
On-Premise Model




 Equipment is a fixed cost regardless of minute volume
11   © Voxeo Corporation
So We Made a Premise Product

             Five-minute Install
                                               Prophecy
  ...
Look Deeper into TCO




     1.  Network Connectivity,
         including transfers or
         bridging
                ...
Compare the Three Year TCO
                                                 Management Expenses
      Increasing          ...
Variables That Increase Premise Costs




           VoiceXML Server                     Telco Redundancy
           Redun...
The Lines Are Blurring
            SIP – VoIP – greatly reducing telco complexity

            Per Minute Pricing On-Pre...
Combine Both to Create a Hybrid

             Use Premise for “Regular” Traffic

             Use Hosting for Failover a...
Wrapping Up




18   © Voxeo Corporation
Weigh Your Options




19   © Voxeo Corporation
Donʼt Forget All Costs




20   © Voxeo Corporation
21
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Hosted or Premise: You've Got Options! (Mobile Voice Conf 2010)

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In the presentation at the Mobile Voice Conference on April 22-23, 2010 in San Francisco, Voxeo's John Amein spoke about

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Hosted or Premise: You've Got Options! (Mobile Voice Conf 2010)

  1. 1. HOSTED OR PREMISE . . .
  2. 2. Unique Voxeo Perspective THOUSANDS OF END CUSTOMERS HUNDREDS OF SOLUTION PROVIDERS 2 © Voxeo Corporation
  3. 3. Born in 1999 as a Hosting Provider 2010 Mission: Make it easy to create and deploy communication applications 2000 Mission: Make it easy to build and deploy applications for the phone 3 © Voxeo Corporation
  4. 4. How We Made It Easy   No capital expenditure   200 ports of capacity, burstable to 1000 including speech recognition   100% Uptime Guarantee   Free 24x7 support when developing   Free phone numbers when developing   Free minutes when developing   Starting commit of only $500 per month 4 © Voxeo Corporation
  5. 5. But, Customers Wanted More I’d like a premise solution. 5 © Voxeo Corporation
  6. 6. Are You Sure?   No capital expenditure   200 ports of capacity, burstable to 1000 including speech recognition   100% Uptime Guarantee   Free 24x7 support when developing   Free phone numbers when developing   Free minutes when developing   Starting commit of only $500 per month 6 © Voxeo Corporation
  7. 7. 7 © Voxeo Corporation
  8. 8. 1. Security “I canʼt let the data leave my secure area.” 8 © Voxeo Corporation
  9. 9. 2. Network Complexity “I need to be locally connected to my phone and data network.” 9 © Voxeo Corporation
  10. 10. 3. Total Cost of Ownership (TCO) “Hosting is becoming too expensive for us.” 10 © Voxeo Corporation
  11. 11. On-Premise Model Equipment is a fixed cost regardless of minute volume 11 © Voxeo Corporation
  12. 12. So We Made a Premise Product   Five-minute Install Prophecy   Two ports for free   Runs on a laptop yet scales to hundreds of ports per server   Windows or Linux   Automatically joins several machines in a network with single management console 12 © Voxeo Corporation
  13. 13. Look Deeper into TCO 1.  Network Connectivity, including transfers or bridging 3.  IT Staff 2.  VoiceXML Hardware & Software 4.  Assume Evenly Distributed Call Traffic 13 © Voxeo Corporation
  14. 14. Compare the Three Year TCO Management Expenses Increasing Increase for Premise Total Cost of Ownership Hosting Premise Premise more attractive Hosting less costly to as minutes go up get started 0 Increasing Minutes per month 14 © Voxeo Corporation
  15. 15. Variables That Increase Premise Costs VoiceXML Server Telco Redundancy Redundancy 400 200 0 Jan Mar May Jul 24 x7 Monitoring Spikier Traffic 15 © Voxeo Corporation
  16. 16. The Lines Are Blurring   SIP – VoIP – greatly reducing telco complexity   Per Minute Pricing On-Premise – makes the “No Cap Ex” advantage of hosting go to Enterprise   Managed Services – Vendor manages your equipment   Premise systems leverage cloud-based services: •  SMS •  Voice Biometrics •  Instant Messaging 16 © Voxeo Corporation
  17. 17. Combine Both to Create a Hybrid   Use Premise for “Regular” Traffic   Use Hosting for Failover and Overflow 17 © Voxeo Corporation
  18. 18. Wrapping Up 18 © Voxeo Corporation
  19. 19. Weigh Your Options 19 © Voxeo Corporation
  20. 20. Donʼt Forget All Costs 20 © Voxeo Corporation
  21. 21. 21

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