Supporting Voluntary & Community Action                  April & May 2010




                                            ...
Shape a life.
Be a foster carer.




TACT is a well respected fostering and adoption agency. TACT will offer you excellent...
Welcome


Contents
4          Editorial                                                    26–27 Secret Millionaire
      ...
Editorial


  Dear members and friends
  I have been working with Marvin       It was heartening to be asked at
  Rees (th...
Voscur News


Job Seekers Delight – Recruiters get it Right
The Voscur website jobs section      Jobs on Voscur’s website ...
Voscur News


  Many Voices, Many Ears
  Have you read something in              Voscur staff member directly by      Susc...
Sector News


Third Sector Commissioning
Select Committee
Bristol City Council has set up a Select Committee that is looki...
Sector News


  Draft Third Sector Strategy – Your
  Views Invited
  The Bristol Partnership is seeking your views on its ...
Election Special


The X Factor
Before June 2010 the Prime Minister will be required to call a general election. In
antici...
Election Special - Conservative


                                            Adeela Shafi
                               ...
Election Special - Labour


                                         Paul Smith
                                         P...
Election Special - Green Party


                                            Glenn Vowles
                                ...
Election Special - Liberal Democrat


                                         Paul Harrod
                               ...
New Voscur Members


   Who’s Joined Voscur Recently?
   Alive! (Alive Activities Limited):       www.bristol.gov.uk/arts ...
Vox Pops


Follow your leader
With both a general and local election coming up Bristolians will be helping to choose
the p...
Leadership


   Leadership

   When the best leader’s work is done the
   people say, “We did it ourselves”
   Lao Tzu


 ...
Leadership




enthusiasm and humour you will         Voscur Summer
help the group cope positively
                       ...
Voscur Training and Learning


   Welcome to Voscur Learning
   Leading in the voluntary and community sector means that w...
Voscur Training and Learning

    Trustee Series 2: Good Governance                                  supporting equalities...
Have Your Say


   An Opportunity to Build on
   Successful Work
   We asked Di Robinson, the new Service Director for Com...
Have Your Say


Laying Firm Foundations for a
Community Buildings Network
Over the past year, Voscur has worked with John ...
Equalities - Access


   Bristol Physical Access Chain
   “Not just a nodding dog but one that can bark and bite too if ne...
Equalities - Access

                                                                                                     ...
Children and Young People


   Bristol Children’s Trust and the
   Role of the Voluntary and
   Community Sector
   Alison...
Children and Young People


Fun and Friendship – befriend a
local disabled child or young person
Although more disabled ch...
Secret Millionaire


   Secret Millionaire
   The money awarded to three Bristol projects
   recently is the highest ever ...
Thrive april may 2010
Thrive april may 2010
Thrive april may 2010
Thrive april may 2010
Thrive april may 2010
Thrive april may 2010
Thrive april may 2010
Thrive april may 2010
Thrive april may 2010
Thrive april may 2010
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Transcript of "Thrive april may 2010"

  1. 1. Supporting Voluntary & Community Action April & May 2010 Inside Voscur’s Magazine A Millionaire comes to town Election Special – four candidates speak about their vision for the voluntary sector What makes a good leader? Making Bristol accessible to all Bristol Children’s Trust and the role of the voluntary sector The Wild Goose Cafe, beneficiary of the secret millionaire. Image: Matthew Symonds Befriending opportunities with Time2Share African Initiatives Update on Big Lottery funding Bristol e-procurement – are you signed up? Lower your ICT power usage Training and learning opportunities
  2. 2. Shape a life. Be a foster carer. TACT is a well respected fostering and adoption agency. TACT will offer you excellent training with 24hr support and a break from caring when you need it. TACT pay between £322 & £574 per week per child as well as additional allowances for birthdays, festivals and holidays. Although fostering can be challenging it can also be very rewarding. If you believe you have the capacity and commitment to support vulnerable children and young people between 10-16 years old, then we would like to hear from you. To make a difference give us a ring now on: 0117 927 7725 or email e.graham@tactcare.org.uk www.tactcare.org.uk Charity no. 1018963
  3. 3. Welcome Contents 4 Editorial 26–27 Secret Millionaire Bristol projects given record amounts 5–6 Voscur News 7-8 Sector News 28–29 How to – Funding and Finance Update on Big Lottery Funding Third Sector Commissioning Select Committee Bristol e-Procurement System – have you signed up? Bristol Partnership – draft Third Sector Strategy Bristol City Council Development Fund 9-13 Election Special 30 How to – Green ICT Adeela Shafi, Conservative Get it down! How to lower your power usage Paul Smith, Labour Glenn Vowles, Green 31 How to – Green Page Paul Harrod, Liberal Democrat 10:10 Taking action on climate change 14 Voscur New members 32 Volunteering Bristol Getting people with extra support needs 15 Vox Pops into volunteering Follow your leader 33 Voscur Member Profile 16–17 Leadership Go Global with African Initiatives What makes a good leader? 34 Public Benefit Reporting 18–19 Voscur Training and Learning A brief guide 20-21 Have Your Say 35 Constitution Corner Di Robinson, New Service Director for Keep up to date on Charitable Incorporated Communities and Neighbourhoods Organisation status Community Buildings Network 36 Diary 22–23 Equalities – Access Voscur Training and Events in May and June Bristol Physical Access Chain 24–25 Children and Young People Bristol Children’s Trust and the Role of the Voluntary and Community Sector Profile – Time2Share Why not advertise? Thrive! is available on disc. Please contact the Special discounts for Voscur members. office if you would like to receive your Thrive! Deadlines for June/July edition of Thrive!: Monday 3 May for ads and Monday 24 May for flyers. this way. The newsletter is also available online Details of prices at www.voscur.org/magazine or phone as a pdf at www.voscur.org/magazine Polly Stewart on 0117 909 9949 Disclaimer: some of the views expressed in this publication are those of individual contributors and do not necessarily represent those of Voscur. Publications, events and services mentioned in Thrive! are not necessarily endorsed by Voscur. Issue 10 April / May 2010 www.voscur.org 3
  4. 4. Editorial Dear members and friends I have been working with Marvin It was heartening to be asked at Rees (the Bristol Partnership a meeting recently what Voscur Director) since January, to members can do to support us, co-ordinate a series of events and many of you have contacted under the banner of the Bristol us to send messages of support Partnership’s 20:20 week. during the infrastructure review. So thank you all very much – we My motivation for getting involved do appreciate it. was to ensure that the voluntary and community sector was at the Unfortunately, we are going heart of the events programme, through this at the same time contributing to and leading as many of our member groups different events in different are facing uncertain futures. We parts of the city. I hope that if will continue to provide whatever you haven’t been involved in support we can to our members, organising an event, you’ve been and if we can’t help you we able to get along to one. probably know someone who can. Wendy Stephenson It did feel a little odd, being a Anyway, during stressful times, it’s member of the Bristol Partnership important to keep fit, so as part and helping to organise an events of the 20:20 week, I asked the programme which was about Cycling City team to help me with launching the partnership’s 10 a route to work. I used to cycle year plan, when we don’t know everywhere, but have become whether Voscur will be here next fearful of cycling lately, and year or not to help deliver it. want to rebuild my confidence. I certainly need to improve my Like many of you, I am leading an fitness and reduce my carbon organisation with an uncertain footprint, so I hope that the next future. The most important piece time you see me, I will be able to of our funding jig-saw, the City Council investment, is secure until tell you that I have arrived by bike! Key to symbols 30 September 2010. The services Wendy Stephenson that we provide are under review Chief Executive Equalities Article and the Council is looking at different ways of providing the Training kind of support that we offer. I am cautiously optimistic that we will Resources be here in one form or another, but we will have to wait and see. Event 4 www.voscur.org April / May 2010 Issue 10
  5. 5. Voscur News Job Seekers Delight – Recruiters get it Right The Voscur website jobs section Jobs on Voscur’s website were New jobs are highlighted in our is the most popular part of viewed 22,000 times by 7,000 weekly ebulletin distributed to our website with over 70,000 people in February 2010. Our Bristol’s Voluntary & unique visitors a year. top job in February for a Community sector. Development Worker post at We host adverts for Voscur WECIL (West of England Centre Voscur website jobs members and other local and for Inclusive Living) was viewed by page: www.voscur.org/ national organisations and 1000 job hunters. view/jobs companies. An average of 60 new jobs are advertised every month. 50% of visitors to our jobs section To subscribe to the ebulletin visit: are from outside Bristol, giving www.voscur.org/ebulletin advertised posts a national reach. Voscur welcomes new Compact Liaison Officer We’re pleased to announce that Mark says, “I am very excited Mark Hubbard will be joining about joining the team at Voscur Voscur as the new Compact and working with public sector Liaison Officer from the commissioners in these times of beginning of April. change. I am looking forward to working with Bristol’s charities Mark Hubbard has worked in the and community groups to voluntary and statutory sectors support their partnership for many years. He has worked working and involvement in for small, local community commissioning processes.” groups as well as regional and national charities and for several Whilst Mark settles into his new local authorities. He has had role, if you have any enquiries Mark Hubbard different roles – mostly under on issues relating to the Bristol the headings of marketing, Compact please call the Voscur fundraising, strategic planning office or visit the Voscur website: and project management. www.voscur.org/compact Date for your diary – Voscur’s Annual Conference Make sure you have the date Poverty and Social Exclusion, the the work of our members – so for this year’s Voscur AGM and theme of this year’s annual event look out for more details in the annual event – Wednesday 20 will be around how the Voluntary June / July edition of Thrive! October – in your diary. Community and Social Enterprise in Voscur’s weekly ebulletin and Sector in Bristol is tackling on the Voscur website: To highlight that 2010 is the poverty. We will be showcasing www.voscur.org European Year for Combating Issue 10 April / May 2010 www.voscur.org 5
  6. 6. Voscur News Many Voices, Many Ears Have you read something in Voscur staff member directly by Suscribe to our YouTube Thrive you want to ask Voscur email. Visit: www.voscur.org/ Channel: about, seen something in the contact#staffteam www.youtube.com/voscur weekly ebulletin, read an item We’re making increasing use of on the website or just got Or comment on Voscur Social Media so you can engage something you want to ask us? Media: with us better online if that’s Who do you call? How do you www.slideshare.net/voscur what you prefer: contact us? To discuss how to use these or Of course you can phone You can follow us on Twitter: other IT issues you can ask any us on 0117 909 9949, our twitter.com/voscur questions on our ICT Forum: knowledgeable admin team www.voscur.org/forum/342 Become a fan of Voscur on who answer the phones will be Facebook: or phone the Voscur office: able to help or get you through 0117 909 9949 to someone on the team who bit.ly/a2PKDG can. You can also contact any Asset Transfer Consultation As Thrive! goes to press, Bristol Voscur will be working with City Council has announced the partners to arrange an launch of he consultation on information event on the its Community Asset Transfer Community Asset Transfer policy policy. This consultation will run – look out for more details on the until Wednesday 9 June 2010. Voscur website: www.voscur.org/ news/communityassettransfer The Council is seeking your comments and suggestions on the draft policy that will ultimately lead to an agreed, transparent process for transferring the management and/or ownership of a council-owned property to Third Sector (Voluntary Community and Malcolm X Centre, St Pauls – one of Bristol’s pilot asset transfer projects. Social Enterprise) organisations. 6 www.voscur.org April / May 2010 Issue 10
  7. 7. Sector News Third Sector Commissioning Select Committee Bristol City Council has set up a Select Committee that is looking at how the Council commissions services from voluntary, community and social enterprise organisations in Bristol. Councillor Helen Holland (leader of the Labour group) chairs this committee which started meeting in December 2009 and is made up of councillors from all parties. What is a Select Committee? National Good Practice Key points that Pauline The aims of a Select Committee At its meeting in February, Pauline raised were: are to: ensure that the Council Cimantas from the National is meeting the needs of local Association of Voluntary and Commissioners need to: people, improve performance Community Action’s (NAVCA) • Communicate their intentions and achieve best value, check tender support project gave a and plans whether desired results are presentation on examples of good • Think about how being achieved, seek out errors practice from around the country. commissioning affects in policy, implementation and third sector organisations This meeting also looked at procedures, enable action to be (particularly medium-sized examples of good practice in taken when things go wrong, organisations) Croydon, where commissioning and enhance councillors’ and • Use grants and contracts has achieved beacon status in public involvement in the appropriately this area. scrutiny process. • Use competitive tendering The Select Committee is due to appropriately How will this Committee run until April 2010, and meetings • Think about other ways of achieve this? are open to the public. securing value for money The learning from all of the • And particularly relevant in To find out more and see papers sessions of the Committee will the current climate – are from the meetings visit: be put together into a report they encouraging competition tinyurl.com/ycz2usg that will inform the Council’s and collaboration (at the commissioning practice. same time)? What impact will that have? The Committee commissioned a survey so that local third sector organisations could share their Next Meetings, both to be held experiences of commissioning at 10am at The Council House, (good and bad). The results were College Green, Bristol BS1 5TR: presented to the committee on 31 March 2010 and will form part Monday 12 April of the final report. Thursday 29 April Issue 10 April / May 2010 www.voscur.org 7
  8. 8. Sector News Draft Third Sector Strategy – Your Views Invited The Bristol Partnership is seeking your views on its draft third sector strategy. You can read the strategy in full here: tinyurl.com/Br3rdSS and comment on it here: tinyurl.com/Br3rdSSSurvey until 10 May 2010. The draft strategy talks about the Enabling Commissioning without any implied or real benefits of a strategy and the Transformation Programme threat to funding. challenges for the third sector. recognises the added value and • Develop an Asset Transfer Policy It describes the local context, social benefits the third sector that sets out the conditions the drivers for change and talks brings to local communities. under which asset transfer about the value of the sector. • Ensure that the third sector will happen for the benefit of is engaged throughout the communities. What should be in the commissioning cycle, including • Promote opportunities for strategy? early involvement in community volunteering and increase The document lists the strategic needs analysis, consultation and awareness of the benefits priorities as: service design. of volunteering to local • Implement Full Cost Recovery in communities. • Achieve mutual understanding commissioning processes. and awareness within and If you agree with these, or • Ensure that the council across the public sector and the have more ideas, then please complies fully with the Compact third sector. make your comments on the and that their staff champion • Support the third sector to strategy by visiting: tinyurl.com/ the Compact throughout access and participate in Br3rdSSSurvey partnership working – including commissioning and increase its three-year funding agreements role in public service delivery. being developed as standard. • Support the effective • Ensure that communication representation and participation with the Third sector is open of the third sector in cross- and transparent and that sector and neighbourhood public sector partners provide partnerships. information, for example, • Ensure that the Compact is about commissioning that is championed and complied with easily accessible on the web by all partners and that there and through BePS (Bristol are high levels of awareness of e-procurements Service). the Compact across all sectors. • Promote the independence of • Ensure that the sector the sector and the right of the has access to high quality sector to challenge partners infrastructure services. and act as a ‘critical friend’ • Ensure that the Council’s 8 www.voscur.org April / May 2010 Issue 10
  9. 9. Election Special The X Factor Before June 2010 the Prime Minister will be required to call a general election. In anticipation, Voscur asked four new Bristol prospective parliamentary candidates from the leading parties for their views on the Voluntary, Community and Social Enterprise Sector (VCSE) in Bristol, and if elected, what they would do to ensure the local VCSE thrives? Each of the prospective in influencing public decision- The deadline for your name to be parliamentary candidates was making. added to the electoral register invited to write 400 words for in time to vote in the May local To read the full NAVCA pre- Thrive! with the option of up to elections is 20 April 2010 (your election manifesto ‘Strong 800 words on the Voscur website. name would be added by Independent Roots’ visit: See each of the candidates’ 28 April 2010). tinyurl.com/ykgaoy3 contributions in full at: To find out more about www.voscur.org/haveyoursay/ No vote, No voice registering to vote call Bristol election2010 Local elections will take place City Council electoral services on in Bristol on Thursday 6 May, (0117) 922 3790 or visit: Who’s my candidate? and a General Election must also www.bristol.gov.uk/ccm/ At the time of going to press, take place before the end of content/Council-Democracy/ the date of the general election June 2010. Democracy-Elections/register-to- has not been announced. When vote.en it is available, and once the To be eligible to vote, your name deadlines for local and for general must be on the electoral register. election candidate’s nominations has closed, full details of all the candidates will be available on the Bristol City Council website at www.bristol.gov.uk/elections A pre-election manifesto for the third sector NAVCA have launched a pre- election manifesto calling on the public sector to support voluntary groups amid expected spending cuts. It calls for five policy pledges from the next government: Commit all local public bodies to fund local infrastructure so it can support communities Issue 10 April / May 2010 www.voscur.org 9
  10. 10. Election Special - Conservative Adeela Shafi Prospective Conservative Party Candidate The First Sector (commonly known as the Third Sector) As somebody who has always had close links with the voluntary sector, both as a volunteer and as a Management Committee Member in various posts, I am only too familiar with both the value of the Third Sector as well as the challenges it faces. A voluntary organisation is more recognised the value of the Third creating a level playing field often than not the first port of Sector, which, in its simplest between voluntary sector and call for vulnerable individuals form is the community pulling private providers. and families, and it is only if together to deal with issues As someone who is committed these organisations are able to relevant and local to them. To to the work of the voluntary appropriately, signpost or work cut the bureaucratic burden on sector and the role of volunteers with that person, that there is smaller charities and ensure less I have signed the ‘Support the any chance of an issue being money is wasted on red tape, Volunteering Pledge’. dealt with. the Conservatives would reform the Gift Aid system of tax-free Tel: 0117 9736812 For this reason it is vital that charitable giving. Email: adeela@adeelashafi.com the Third Sector is appropriately funded and listened to. All too To help more needy groups benefit often it is the government that from voluntary sector expertise, dictates what is best funded in we would let voluntary groups the voluntary sector, usually at the play a major role in running local expense of the service user and services like Sure Start. of the organisation providing that To encourage more people to service. The number of times I dedicate time to charity work, have seen voluntary organisations we would lead by example in having to alter their service to fit Government, giving all central the funding criteria is countless. government employees an annual It is demoralising and skews the volunteering leave entitlement. actual needs of the community And to ensure voluntary groups to reflect what the government get the funding they need, we thinks a community needs. That would scrap the rules which has to be wrong. prevent them from making a profit The Conservative Party has long when working for the Government, 10 www.voscur.org April / May 2010 Issue 10
  11. 11. Election Special - Labour Paul Smith Prospective Labour Party Candidate I have worked in the voluntary sector for 20 years and value its ability to innovate, trailblaze and reach people in a way the private and statutory sectors do not manage. It has also become a spiritual home for me due to these qualities. Having run two national charities, growth. I would hope this both of which were involved would continue but would in supporting other charitable want to preserve the creativity organisations, I understand and flexibility of the sector to the frustration with short term undertake work which adapts to initiatives and the ease with which, meet real needs in imaginative when under pressure Government and flexible ways. I would also departments and local authorities support funding for infrastructure cut funding to the sector. organisations with the capacity to lead and develop the sector. I favour simplification of VAT and other tax systems affecting I am excited by the expansion of the sector and longer term genuine social enterprises and funding with a clearer link to having taken my organisation outputs and less focus on through the Social Enterprise Mark, overbearing monitoring systems. I would be promoting the vital role The government has devolved of this part of the sector. too many services to expensive and bureaucratic QUANGOs; Email: thepaduan@aol.com I strongly support passing Website: more of this funding to third bristolwestlabourparty.org.uk sector organisations (and local Blog: bristolwestpaul. Government). wordpress.com Under Labour, the voluntary Twitter: bristolwestpaul and community sectors have experienced unprecedented Issue 10 April / May 2010 www.voscur.org 11
  12. 12. Election Special - Green Party Glenn Vowles Prospective Green Party Candidate for Bristol East Green policies on the Voluntary, Community and Social Enterprise Sector (VCSE) Fighting for equality, sustainability, democracy, local community, self-reliance and cooperation is inherent in being Green. We want: fairness for all; to meet needs and provide plentiful opportunities now and in the long term; openness and accountability; strong and empowered local communities and economies; all people and sectors working together. VCSEs compete against vastly We would lay the basis for a distinctiveness to compete better-resourced competitors, cultural shift in favour of VCSEs for contracts. often on an unequal playing through a charter for volunteers Good funding, effective capacity field. Risk taking and innovation and carers, outlining the statutory building, full cost recovery is is a key characteristic of many right to time off for education, what VCSEs need. Full and proper VCSEs, putting them at the public service and voluntary participation in decision-making cutting edge: building civil society; work. Greens would introduce a and proper use of the sector’s strengthening democracy; minimum income level beneath expertise in shaping communities discussing and acting on issues; which no-one could fall, but and meeting needs is vital to the contributing to the economy; upon which people could live – sustainable society Greens aim for. helping people transition into jobs; a Citizen’s Income – financially creating jobs; developing skills; underpinning volunteering. Website: http:// researching, developing; linking vowlesthegreen.blogspot.com We would ensure Government communities. policy across all departments Our policies commit us to: reverse recognises the contribution of centralisation and empower local volunteers, and fosters a culture authorities and VCSEs to help each which promotes and supports other much more. Greens want volunteering as a key part of quality education and training community life. programmes which increase All elected Greens pressurise sector capacity at all levels. We statutory authorities to abide by would provide sustainable funding Compact guidelines. We want the to VCSEs and redesign the banking divisive past few decades reversed system with more emphasis so that there is no artificial on local communities and re- separation between large and circulating money throughout the smaller VCSEs and no sacrifice of local economy. 12 www.voscur.org April / May 2010 Issue 10
  13. 13. Election Special - Liberal Democrat Paul Harrod Prospective Liberal Democrat Candidate for Bristol East The voluntary, community and social enterprise sector is one of the jewels in Bristol’s crown. I am the co-founder of Aspire, a social enterprise that creates full- time employment for ex-homeless people, and which is still going strong today. We could have picked no better city to begin such an ambitious project than Bristol! Today I am a board member of not just an outsourced arm of It is time to build on what has been the Bristol Enterprise the State. achieved in the past decade, but Development Fund which has a also to set VCSEs free – and with it Part of the answer lies in opening long history of supporting new bring a revival of local Government up procurement rules – so that community organisations. and greater democratic Councils can contract with a local accountability. Nearly ten years ago I was on social enterprise rather than having the first steering group of the always to go with the lowest cost Email: paul@paulharrod.org.uk Government’s Social Enterprise private sector alternative. Unit. So I have first-hand It also lies with giving Councils and knowledge of this Government’s elected councillors, greater powers support to the sector. to invest in and regenerate our However that has not been towns and cities. This would mean accompanied by any commitment that VCSEs can be integral parts to localism, nor any real innovation of a wider strategy for localised in the way public services are public service delivery rather than delivered or Councils are allowed just having to seek out funding to operate. opportunities from yet more arms- length Government agencies few In reality, this Government has may have even heard of. been more wedded to central control from Whitehall than any I helped set up Aspire in 1999. in living memory. Since then the opportunities for social enterprises have grown If VCSE organisations are to thrive exponentially. Yet they are still they need to have the freedom to kept in their box by a develop, to take risks and to invest Government machine that rules in new opportunities. They are from the centre and does not trust in local autonomy. Issue 10 April / May 2010 www.voscur.org 13
  14. 14. New Voscur Members Who’s Joined Voscur Recently? Alive! (Alive Activities Limited): www.bristol.gov.uk/arts Recycling Network UK, Furniture Provides activity workshops for Tel: 0117 922 2000 Reuse Network, Community people living in residential care Composting Network and London – older people, those living with Envision: An award-winning Community Resource Network. degenerative illnesses, physical national youth education and Provides development support, disabilities, learning difficulties or empowerment charity which guidance and information and more serious mental disorders. works with 16-19 year olds in represents community sustainable schools and colleges to help them resource management groups. To find out more visit: realise their own capacity to make www.aliveactivites.org a difference. To find out more visit: www.realliance.org.uk Bangladesh Association: General To find out more visit: Tel: 0117 9071727 advice agency which is open to www.envision.org.uk all. Main users are Bangladeshis Tel: 0121 722 7685 The Travel Foundation: The and advice is provided in Bangla, leading resource for the travel Sylheti and English. Peacemakers, Prayer Patrols: industry on sustainable tourism. Aims to eliminate street crimes An independent charity, funding To find out more visit: through the Prayer Patrols. and managing projects around the www.bangladesh-association. Engages local residents, world, showcasing best practice. org/association empowering them through Tel: 0117 951 1491 training to identify the needs and To find out more visit: Address: 539 Stapleton Road, to be part of the solution. Also run www.thetravelfoundation.org.uk Eastville, Bristol BS5 6PE awareness sessions with schools Tel: 0117 927 3049 Bristol Hospital Education and work alongside the Police and The W.A.S.P.S. Estate Service: Provides education for other community projects. Improvements Committee: children who are too ill to attend To find out more email: info@ A voluntary community group set mainstream school. prayerpatrol.org.uk or phone the up to “work to improve the quality To find out more visit: 24 hour helpline: 07939 025724 of life, and the environment for www.bristol-cyps.org. all residents of: Whitehall Road What If – Youth Theatre: and Avenue, Alder Drive, Sycamore uk/schools/contacts/ Provides accessible community Close, Plummers Hill, St George.” bristolhospitaleducationservice arts facilities for teenagers Represents about 100 elderly/ Bristol City Council – Arts, in Oldland Common and the disabled residents of the new Festival and Events Team: surrounding areas. pre-fab estate. Supports and organises events To find out more contact To find out more email: across Bristol. Runs workshops Ben Searle, email: stella_hender@yahoo.co.uk and other activities. Also provides keemananman@hotmail.com Tel: 07706 678921 advice and funding to young Tel: 07910 668258 artists and Key Arts Providers in Bristol, e.g. the Watershed. REalliance CIC: A partnership of four networks: Community To find out more visit: 14 www.voscur.org April / May 2010 Issue 10
  15. 15. Vox Pops Follow your leader With both a general and local election coming up Bristolians will be helping to choose the people who will be leading our city and country. During March, we asked three Third Sector leaders to tell us: What makes a good leader? As Chair of I think you Kevin Curley Voscur, I think have to believe identified the the important in your mission steps that a qualities and share your new leader of of a good passion; have a voluntary or leader are to understand a clear long term direction community sector organisation and be committed to the but be open to new ideas. could take in order to be work of the voluntary and The object is to create the effective in their work: community sector; including trust and the space for your A good leader should invest the values, independence and collaborators to co-author in their trustees so that they distinctiveness of the work we the future and share in the understand the vision and are all do. achievement. there to give support. They I also think we need to work www.watershed.co.uk need to get to know their even better and more closely members, users and funders together and to do this we Dick Penny and build the confidence of need honesty and clarity. I Chair of the Bristol Partnership members by keeping them up think leadership also involves and Director of the Watershed to date with developments us all being brave, venturing Media Centre and ask for their feedback. Put from our comfort zones to income generation into place, ensure that the sector plays an being aware that it can take 12 important and necessary role months to bring a return. alongside the people of Bristol. www.navca.org.uk www.bartonhillsettlement .org.uk Kevin Curley Chief Executive, NAVCA Joanna Holmes (National Association for Chair of Voscur’s Board of Voluntary and Community Directors and Chief Executive, Action) Barton Hill Settlement Issue 10 April / May 2010 www.voscur.org 15
  16. 16. Leadership Leadership When the best leader’s work is done the people say, “We did it ourselves” Lao Tzu The role of a leader in a voluntary There are some activities that our services, the role of the leader or community sector organisation you can do in the shorter term, is particularly important. is a tough one. It may be the Chair such as environmental scanning Another important leadership of your management committee and networking which can skill is to help the group deal with that you look to for leadership, enhance your knowledge in ways conflict and tensions and so keep or the chair may delegate the that will help you contribute to up the morale and commitment leadership role to the paid the leadership of your group. of the group. manager or director. The health of Knowledge alone is not enough your organisation will owe much As a leader you will be a focus for to be able to persuade – you to the knowledge and skills of the the expectations of the group have to be able to communicate people in these roles. that you lead. When things are knowledge skilfully. The art going well, this is great, but when What sort of knowledge of communication is another things go wrong, the experience contributes to the effective important leadership skill. may be uncomfortable. It is leadership of your As well as persuasion, you may common for a group to blame organisation? influence through being a role its leader(s) if things go wrong. You need knowledge of the model. This is another aspect of You will need to be able to take group’s environment, in particular leadership, particularly in terms criticism and absorb some of the opportunities and threats of establishing shared values the anxieties and tensions of the that the group is likely to face. and standards of performance, group without overreacting. If you You will need an understanding of behaviour and interpersonal can realise that this is a natural the organisation’s strengths and relationships. and inevitable process, then you weaknesses, a knowledge of what will be better prepared. has worked well in the past and in Leadership in difficult times The leader’s behaviour is what circumstances. Any group will face anxieties, important in maintaining cohesion conflict and tensions at different Much of this knowledge will be and morale. If you can keep a times. As the recession begins to acquired through experience, and, sense of proportion about the bite, budget cuts have to be faced if your budget allows, through problems facing the group, and and with increased demands on management training. maintain your own sense of 16 www.voscur.org April / May 2010 Issue 10
  17. 17. Leadership enthusiasm and humour you will Voscur Summer help the group cope positively Training – Focus on with its problems. Acknowledging Leadership the anxieties and fears which will arise from time to time, without Our summer training programme giving in to the attitude that aims to help local voluntary the situation is hopeless, will and community sector leaders, help the group to see that every whether you are a manager of Jargon buster: problem also has new creative staff or volunteers, or a volunteer yourself on a trustee board. Environmental scanning = opportunities. There are courses in roles and identifying and keeping up The strategic function of responsibilities of trustees, dealing to date with environmental leadership is also important in with difficult issues in volunteer changes that could be relevant maintaining morale. A group management, staff contracts and to the strategy or tactics of your that has a clear sense of where handbooks, time management, group or organisation. it is going and what it is trying to and understanding collaboration. achieve, and that believes this to be important, is more likely to be See over the page for more Keep up to date happy and motivated than a group information. with sector news by that does not. subscribing to: The above article has been Voscur: www.voscur.org/ adapted from the Open Business ebulletin School Voluntary Sector Management Programme. Third Sector: www.thirdsector. co.uk/bulletins NCVO Foresight Drivers: www.3s4.org.uk/drivers And Thrive! of course. Issue 10 April / May 2010 www.voscur.org 17
  18. 18. Voscur Training and Learning Welcome to Voscur Learning Leading in the voluntary and community sector means that we need a range of skills – most of us don’t have specialists to deal with human resources issues, or help us to think strategically. This term our course programme aims to address some of the practical challenges of leadership. We are currently planning sessions on supervision, and disciplinary and grievance procedures, so please check our e-bulletin and website for more information. To find out more about any of the courses listed below or to book on to any course please go to www.voscur.org/training Voscur recognises that you may need courses tailored for your organisation. We can run in house courses on many topics. Contact Sophie Bayley on 0117 909 9949 for details. How to deal with difficult issues in NEW – LOW COST Time Management for volunteer management FULL Volunteer Managers Thursday 1 April, 9:30am-1pm Friday 23 April, 9:30am-3:30pm The Greenway Centre, Doncaster Road, Windmill Hill City Farm, Philip Street, Southmead, Bristol, BS10 5PY Bedminster, Bristol, BS3 4EA This session will help you to support your Volunteer managers often have difficulties with volunteers and think about how to use effective balancing many tasks. This session will give you communication, problem solving and setting hints and tips to help you manage your time boundaries to help you identity and manage more effectively. difficult issues in your role. Trainer: Sophie Bayley – Voscur Trainers: Sophie Bayley – Voscur and Jenny Idle – Volunteering Bristol Employment Practice Network NEW – FREE Event: Staff contracts and Trustee Series 1: Why am I on handbooks (Voscur in partnership the committee? FULL with NCVO) Wednesday 21 April, 6:30pm-9:30pm Wednesday 28 April, 2pm-5pm Barton Hill Settlement, 41-43 Ducie Road, Barton Hill Settlement, 41-43 Ducie Road, Lawrence Hill, Bristol, BS5 0AX Lawrence Hill, Bristol, BS5 0AX This course will give anyone who has the role of Are you puzzled about staff contracts? What’s a trustee a basic overview of their legal duties the difference in status between an employee, and responsibilities and is ideal if you have just a worker and a consultant – what about become a trustee or just want to brush up on volunteers? Understand the documents you your skills. need in place at work, with this whistle-stop tour of staff contracts, agreements and Trainers: Sophie Bayley – Voscur and Graham handbooks. To book on this course please go Partridge – Avon and bristol Law Centre to www.ncvo-vol.org.uk or call Emma Allford on 020 7520 2496. Trainer: Cornhill HR 18 www.voscur.org April / May 2010 Issue 10
  19. 19. Voscur Training and Learning Trustee Series 2: Good Governance supporting equalities volunteers and the – How to be a better Trustee benefits of a diverse team. Wednesday 28 April, 6:30pm-9:30pm Trainers: Sophie Bayley and Ruth Pitter – Barton Hill Settlement, 41-43 Ducie Road, Voscur Lawrence Hill, Bristol, BS5 0AX This session complements ‘Why am I on the Understanding Collaboration and NEW – FREE committee?’ and looks in greater detail at how your responsibilities – a session for Trustees can be more effective in their role. The Trustees session covers governance, skills of trustees, risk Thursday 27 May, 10am-12:30pm and liabilities and effective meetings. Barton Hill Settlement, 41-43 Ducie Road, Trainers: Sophie Bayley – Voscur and Graham Lawrence Hill, Bristol, BS5 0AX Partridge – Avon and Bristol Law Centre Voscur, in partnership with NCVO. Working in collaboration with other voluntary organisations Financial Management for the can make your organisation more effective, Non-Financially Minded efficient and resilient. This session for people on the board of voluntary, community and social Thursday 6 May, 9:30am-3:30pm enterprise sector organisations will cover drivers Withywood Centre, Queens Road, for collaboration; duties and responsibilities; and Withywood, Bristol, BS13 8QA different models of collaboration. This practical course looks at example Trainer: NCVO’s Collaborative Working Team accounts of voluntary organisations. It will help participants to make sense of their year end accounts, communicate more effectively with First Aid in the Workplace ACCREDITED their auditor or independent examiner, and to Wednesday 23 June, 9:30am-4pm know what questions to ask. The course will Venue to be confirmed also help participants to present accounting information to others and to use financial This accredited one day course will give you a information more effectively. basic introduction to First Aid. By the end of the course, candidates will be able to Trainer: Chris Hickey – Phoenix Associates demonstrate the essential knowledge and skills needed when dealing with First Aid emergencies Improving Diversity in your in the workplace. Volunteer workforce Trainer: Brian Hibbert - BHTS Ltd Wednesday 12 May, 9:30am-3:30pm Windmill Hill City Farm, Philip Street, Bedminster, Bristol, BS3 4EA This is for people who manage volunteers and would like to diversify their volunteer workforce. It will cover equalities and socially excluded communities; looking at who you are reaching; equalities Communities in Bristol; legislation Issue 10 April / May 2010 www.voscur.org 19
  20. 20. Have Your Say An Opportunity to Build on Successful Work We asked Di Robinson, the new Service Director for Communities and Neighbourhoods to tell us a little about herself and the opportunities of her new role My new role as Service Director for worker, for Bristol City Council, Communities and Neighbourhoods based in Knowle West – my first will start at the end of March. I am real introduction to working really looking forward to getting with communities on their issues back to Bristol and working in and priorities within their own my home city on an agenda so neighbourhoods – I was hooked! close to my heart. I have spent From that point I worked 11 years of my public sector for Bristol in community or career supporting and developing neighbourhood related roles community and neighbourhood for seven years, before being working in one way or another. appointed in Gloucester. I have This role offers the opportunity also worked in the voluntary and to build on the successful work community sector for four years already happening across many of Di Robinson and a wide variety of private Bristol’s communities and support sector roles before that. the delivery of some really exciting developments. I have been working with key colleagues over the past couple Prior to this job I have been of months to get up to speed as working in Gloucester, most much as possible before starting recently as the lead for the in Bristol, but I imagine my first Customer Experience strand of a couple of months will be very large transformation programme much focussed on getting to grips for Gloucestershire County with all the new responsibilities Council, and for the previous four of the new role, including getting years as Neighbourhood Manager out to see the new Partnerships for a Pathfinder programme in in action, meeting local Gloucester City. councillors, communities and Some people may know that community organisations to hear my first public sector job was about what is working well and as a Community Development what isn’t so far. 20 www.voscur.org April / May 2010 Issue 10
  21. 21. Have Your Say Laying Firm Foundations for a Community Buildings Network Over the past year, Voscur has worked with John Bos, Bristol City Council’s Community Buildings Manager to establish a regular network meeting for those involved in running community buildings (large and small) across Bristol. At the fourth meeting of the such as Voscur, or one or Community Buildings Network more of the existing voluntary, in February, two proposals were community or social enterprise discussed to help develop this organisations that specialise in informal network into a clearer supporting community buildings. and more organised body that Formalising the network would could help influence both practical also require individual members to and policy issues relating to sign up to being part of the CBN, community buildings in Bristol. leading to the CBN having a more representative role. The first suggestion was for the creation of a formal federation. More than 35 people attended A number of existing community the last meeting of the network organisations currently running and there was strong support venues could create a Community to proceed with formalising the Buildings federation. By CBN. Support for a federation Community Buildings come in all shapes and establishing a new organisation was not dismissed but it was felt sizes. Young Bristol building on Harbourside. with its own trustees and staff, a it may not be the right time to federation could work together proceed with this idea. Voscur will and be more coordinated. A be working with the Development Find out more: federation could take a lead Trust Association, Ethical Property Community Buildings on issues such as negotiating Foundation and others to Network meeting on contracts for a group of buildings, develop details for a formalised Thursday 17 June at advising on HR issues and Community Buildings network, The Beechwood Club, coordinating responses to policy and proposals will be presented Beechwood Road, Fishponds, such at the councils expected and discussed at the next meeting Bristol, BS16 3TR Asset Transfer Policy. in June. Visit: www.voscur.org/ networks/communitybuildings The second suggestion is to formalise the Community Buildings Or contact: Matthew Symonds, Network (CBN). This could be led matthew@voscur.org or Tel: by an infrastructure organisation 0117 909 9949 Issue 10 April / May 2010 www.voscur.org 21
  22. 22. Equalities - Access Bristol Physical Access Chain “Not just a nodding dog but one that can bark and bite too if necessary” Bristol Physical Access Chain Typically today BPAC have been with BPAC. There have been (BPAC) is an independent advisory groups working on: times where schemes brought to body to Bristol City Council. All • Planning applications for public their attention have raised their its members are disabled people buildings and sites hackles. This is where they show who live or work in Bristol and are • Public toilets that they are not just a nodding voluntarily giving their time to the • Taxi provision and accessibility dog but one that can bark and work of the group. The emphasis • Paths and Parks bite too if necessary. is on independent since this is • Public transport A common area where BPAC’s essential to maintain meaningful • Training and advice for students opinion differs from many two-way dialogue. and schools proposals is around the creation So what do BPAC advise on? of shared use pathways. Members Using skills learned from training have made it clear that shared use Their purpose is to ensure as in up to date research standards, is to be considered only where much as possible, that best BPAC advise architects and the alternative, segregated lanes practice is used to deliver services developers, as well as Bristol or paths, cannot be achieved. in buildings and places which are City Council, to determine This has now become a national fully accessible to disabled and achievable levels of access in debate and BPAC has made sure elderly people. city wide schemes. that minimum standards need Over the 11 years of BPAC’s BPAC have liaised on the design to be agreed and to be taken existence they have been involved and operation of such schemes seriously. It is their view that there in many of the schemes which as Cabot Circus, ss Great Britain, are very real risks for mobility and have changed the face of Bristol the City Museum and Art Gallery sensory impaired people as well as today. Members have always and new swimming pools and some older people. taken the view that they should leisure centres. They are currently endeavour to offer solutions fully involved with advising the Lobbying and publicity rather than criticise without Primary Care Trust on the new BPAC can use their right to lobby trying for resolution of the issues. hospital design for South Bristol at a local or national level on these Experience has shown that this and the changes mooted for the issues and have featured in news approach helps to deliver better M Shed (new museum of Bristol) articles throughout the years services but also builds trust in development as well as many as well as speaking on radio and the skills of the group and other projects. writing to councillors and MPs to increases their reputation as a make their case. Risks – shared use pathways positive force. However, as in life generally, Challenging poor design there are circumstances where The main role of this organisation people cannot agree on the right is to bring areas of concern course of action and so it has relating to streets, spaces, 22 www.voscur.org April / May 2010 Issue 10
  23. 23. Equalities - Access buildings the council owns or has influence over and services that are used by disabled or elderly people, to the attention of those best placed to make necessary changes. This is not always easy Blaise Castle Estate signage. This sign is meant to be tactile as well as visual and needs to be easily and sometimes requires diplomacy reached from a wheelchair. though more often tenacity. BPAC challenge departments within the council directly and ask them to meet with them and account for perceived failings. They will combine with other disability organisations to campaign for better services and to correct poor design or mistakes. They ask for consultation to be meaningful and the results to reflect the desires and concerns of those consulted. Successful formula Members come from all walks of Celebrating the launch of the website identifying travel modes for disabled people in Bristol and life and use their combined life beyond. BPAC were instrumental in advising on this. Visit: www.gettingaboutgreaterbristol.org skills to strengthen the whole group. This is a successful formula which will continue to be built on to ensure that the council and other statutory and commercial concerns designing the living environment take disabled people’s views seriously when Job Shop car park: alternative uses for disabled parking bays when they are not occupied! designing the living environment. Contact: Eamon McClelland Strategic Access Officer, Bristol City Council Tel: 0117 922 2315 Email: eamon.mcclelland@ bristol.gov.uk BPAC helped to design the new entrance to the City Museum which has been a great success Issue 10 April / May 2010 www.voscur.org 23
  24. 24. Children and Young People Bristol Children’s Trust and the Role of the Voluntary and Community Sector Alison Jackson from Bristol City Council spoke about the Children’s Trust arrangements and Dom Wood from 1625 Independent People spoke of his experience as a Voluntary and Community Sector representative, at the January Joint Children and Young People’s Network These presentations, including the Meanwhile, the Trust is completing to plan and deliver local priorities role of VCS representatives can a ‘light-touch’ review of the in response to the Children & be viewed at: www.voscur.org/ existing Plan for April 2010-2011. Young People’s Plan. They also aim meetingsebulletin#previous to maintain a relationship with The Trust Board includes senior Neighbourhood Partnerships. The following is a summary of the representatives of all key partners presentation by Alison Jackson. including the voluntary and VCS representation and community sector (VCS). VCS involvement is essential to ensure Bristol Children & Young representatives’ reports can be that local priorities are identified People’s Trust viewed at: www.voscur.org/ and there are improved outcomes The Children and Young People’s networks/children/reps for children and young people. Trust is a partnership, led by The Trust Executive Group the Local Authority, that brings supports the Board by ensuring together key agencies to improve the Board’s priorities are all Children and Young People’s implemented and advising the well-being through integrated Board on planning, commissioning planning and delivery of services. and performance. The Trust has The Trust’s priorities include three Workstream Groups: Details of VCS narrowing the gap in outcomes, representatives, • Prevention and Early focusing on prevention and early including those on the Intervention intervention, involving children, Locality Partnership Executive • 14 – 19 young people and parents, and Boards can be accessed at: • Raising Attainment planning and commissioning www.voscur.org/networks/ services. These priorities will There are other strategic children/reps inform the Bristol Children & partnerships that feed information Asma Ahmed Young People’s Plan. into the Trust. These all have VCS Children and Young People’s representatives. There are also Organisations Network worker. The Trust will be responsible for ten locality partnerships which asma@voscur.org writing the Children & Young develop a better picture of local 0117 909 9949 People’s Plan for 2011-2014. need and bring partners together 24 www.voscur.org April / May 2010 Issue 10
  25. 25. Children and Young People Fun and Friendship – befriend a local disabled child or young person Although more disabled children now attend mainstream schools they may still struggle socially and need support to go out independently. Time2Share, a small local charity, For example, we are looking for or couples take a disabled child was set up in 1972 to support two friends or a couple to take out with them on trips out. They disabled children and their families two brothers out in Bedminster. also need help with other areas of through a befriending scheme and Or perhaps you could share an their work, such as youth groups youth groups. For the befriending interest in all things Japanese with and babysitting. scheme, local people are linked a teenage boy in Avonmouth? with one disabled child who has You can contact Time2Share covers travel expenses similar interests to them, and then Time2Share by visiting: and the families cover the cost of they meet up each week for a time2share.org.uk or activities (with some support from couple of hours. Tel: 0117 941 5868. The Time2Share). The scheme is very Bristol Area Coordinator They visit regularly and spend flexible and can fit around work is Jenny Lyus. You can time doing something which commitments. Friends or families find out more and apply on the child chooses to do. Current can also get involved together, www.time2share.org.uk activities include cycling, going and it can work very well if families to the cinema, going for a walk, visiting theme parks, going out for a meal and going shopping. The scheme is very flexible and many parents say they appreciate having someone around with extra energy! It gives children an opportunity to have an independent social life and a sense that they have someone who comes to spend time just with them. It also gives parents/carers a chance to have a short break and catch up with other things. There are currently young people living near you who are looking for someone to befriend them. Issue 10 April / May 2010 www.voscur.org 25
  26. 26. Secret Millionaire Secret Millionaire The money awarded to three Bristol projects recently is the highest ever given in Channel 4’s ‘The Secret Millionaire’ Left to right: One25 caseworker, Karen, with Dawn and Director, Gill Nowland Hartcliffe and Teenage parents have ownership which has provided services to Withywood Teenage of the service, from the day-to- homeless and vulnerable people in day running of the centre Bristol for 25 years. They operate Parents Project through to decisions made at a person-centred approach to Christmas 2009 at the Hartcliffe trustee level. Dawn’s donation give service users the support and Withywood Teenage Parents will allow them to continue they need to change their lives Project - redundancy notices were delivering services for the next when they are ready. Along with being given out and the project year, as well as to set up a satellite the café, the charity also offer was on the verge of closing. The scheme in Easton. They are going a drop-in centre, counselling, day Dawn Gibbins knocked at their to roll out a best practice package help people into rehab and door was a pivotal moment in to other communities so that offers resettlement support the organisation’s fortunes. Her teenage parents across the city to people who have secured donation of £100,000 has saved can benefit. accommodation. the project and given it a new lease of life. The organisation was both Alan Goddard, Drop-in Centre shocked and exhilarated to find Manager, said “Dawn worked in Deana Stone, Manager, said: out that the woman they thought the café and outreach service, “What is really great is that had come as a volunteer emerged in order to get information Dawn chose us because she was as a millionaire and a benefactor. about what it is like to be impressed with our good practice homeless. Dawn worked closely and sensed the enthusiasm and Deana added her gratitude to with the Assistant Manager, Lisa, positive spirit of the teenage Voscur for signposting Channel as the programme was focused parents who volunteer at the 4 to the project as a potential on women.” project. Despite the climate at participant in a programme that the time – the project was due to Voscur thought was about the At the end of the eight days, close – there was no negativity; voluntary sector in the recession. Dawn surprised the staff at the people were still energised and café with a cheque for £130,000, worked together. We are like a big Crisis Centre Ministries the largest donation ever given family. We envisage 2010 will be a Dawn also volunteered at the out on The Secret Millionaire. fantastic year.” Wild Goose Café, one of the Alan continued “Dawn asked services operated by Crisis Centre that £100,000 be spent on a Ministries, a Christian charity 26 www.voscur.org April / May 2010 Issue 10

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