Top Considerations for Global Employee Volunteering & Pro Bono Engagement - February 2014 VM BPN

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Approaching employee volunteering from a holistic perspective is a must. But with so many different types of volunteer programs out there, how should a company approach pro bono when it decides to go international?

Join VolunteerMatch's Vicky Hush, Daniel Elliot of PYXERA Global and Michelle Langley of Dow for a discussion on what to consider before launching your global skills-based volunteer program. From in-country to virtual assignments, to one-time events, learn how to implement these strategies for your employees the smart way. Walk away from this webinar understanding how to ensure your employees stay safe and how cultural differences and traditions play into your plan.

Whether you're just starting out or already have an international volunteer program, this one-hour webinar will help you to plan or re-think your strategies to make your programs even more impactful.

Speakers:
Daniel Elliott
Key Client Manager
PYXERA Global

Michelle Langley
Program Leader
Dow Sustainability Corps/Global Disaster Relief/STEM

Vicky Hush
Vice President, Strategic Partnerships
VolunteerMatch

Follow the conversation on Twitter @VM_Solutions, #VMbpn

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Top Considerations for Global Employee Volunteering & Pro Bono Engagement - February 2014 VM BPN

  1. 1. Going Global: Top Considerations for Global Employee Volunteering & Pro Bono Engagement Panelists: Facilitator: Daniel Elliott Michelle Langley Vicky Hush Key Client Manager PYXERA Global Program Leader Dow Sustainability Corps Global Disaster Relief STEM Vice President, Engagement & Strategic Partnerships VolunteerMatch Lauren Wagner Sr. Manager, Engagement VolunteerMatch @Lauren_Lynn2
  2. 2. How To Ask Questions • • • • Type questions into the box on the right side of the your screen Submit via Twitter to @VM_Solutions using “#VMbpn” We will pose questions at the end of the presentation A copy of the slides will be circulated after the event 2
  3. 3. Going Global: Top Considerations for Global Employee Volunteering & Pro Bono Engagement Panelists: Facilitator: Daniel Elliott Michelle Langley Vicky Hush Key Client Manager PYXERA Global Program Leader Dow Sustainability Corps Global Disaster Relief STEM Vice President, Engagement & Strategic Partnerships VolunteerMatch Lauren Wagner Sr. Manager, Engagement VolunteerMatch @Lauren_Lynn2
  4. 4. to enrich lives and livelihoods worldwide, inclusively and sustainably. To reinvent how public, private and social interests converge to address global challenges. A culture of sustained collaboration that improves lives and communities worldwide.
  5. 5. We have fielded more than 1000 corporate employees on ICV assignments. We have implemented projects supporting over 630 local clients including 80 governmental institutions. ICV programs have taken place in 25 countries on five continents. We have partnered with 18 corporate clients to implement ICV programs.
  6. 6. Who We Are http://learn.volunteermatch.org/2012annualreport
  7. 7. Who We Are 19-Feb-14 http://learn.volunteermatch.org/2012annualreport
  8. 8. Global Employee Engagement: Source: VolunteerMatch Client Insights Survey Composition of a Typical Employee Volunteer Program 3.7% Traditional Volunteering 13% Skilled Volunteering Pro Bono Volunteering Micro Volunteering (<1%) 83% http://blogs.volunteermatch.org/volunteeringiscsr/2013/01/28/mapping-the-dna-of-effectiveemployee-volunteer-programs/
  9. 9. Global Employee Engagement: Source: VolunteerMatch Client Insights Survey Levels of Employee Eligibility for EVP Participation by Location Employee Type International 37% US Only 34% HQ Only 20% US/Canada Only 9% 0% 5% 10% 15% 20% 25% Frequency of Inclusion in a Program 30% 35% http://blogs.volunteermatch.org/volunteeringiscsr/2013/01/28/mapping-the-dna-of-effectiveemployee-volunteer-programs/ 40%
  10. 10. Global Employee Engagement: Source: VolunteerMatch Client Insights Survey How Often Employee Types are Included in EVP Recognition/Incentive Programs Full Time 89% Part Time 56% Employee Type International 21% Contractors 20% US Only 20% Interns/Nonpaid 15% Warehouse/ Manufacturing 9% Retirees 8% Other 8% Retail 5% HQ Only 5% US/ Canada Only 1% Francisees 1% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Frequency of Inclusion in All Types of Recognition Programs http://blogs.volunteermatch.org/volunteeringiscsr/2013/01/28/mapping-the-dna-of-effectiveemployee-volunteer-programs/ 100%
  11. 11. Program Components Source: Giving in Numbers 2013, CECP http://cecp.co/research/benchmarking-reports/giving-in-numbers.html
  12. 12. Non-Cash Giving is Growing Source: Giving in Numbers 2013, CECP Giving in Numbers “ With declining revenues in 2008 and 2009, companies explored new ways to invest in communities strategically with non-cash resources such as medicine, merchandise, or professional volunteer services. • Non-cash giving accounted for more than 95% of the total aggregate giving increase from 2007 to 2012. • 60% of companies with employee volunteer programs offered both domestic and international programs. • After product donations, companies are focusing on pro bono services. http://cecp.co/research/benchmarking-reports/giving-in-numbers.html
  13. 13. Key Considerations  Regional and cultural perspective  Flexibility  Employee Champions  Strategic Partnerships  Skills-based & Pro-bono
  14. 14. Employee Development Employee CSR/Corp. Citizenship Satisfaction & Retention Global Brand Reputation Enhanced Employee Recruitment Public Relations & Goodwill Product Innovation Local Impact New Market Opportunity Improved Customer Relations
  15. 15. A skills-based employee engagement program for Dow employees/retirees DSC matches interested and capable employees with NGOs, social entrepreneurs, and government agencies that need support for sustainable development projects. DSC provides talent and expertise, product and technology support, and philanthropy to organizations focused on providing sustainable solutions to ongoing challenges. A holistic approach to volunteerism. 2
  16. 16. Employee skills address a particular challenge based on Dow’s megatrends and core global challenges. Skills - Supply chain, logistics, purchasing, I/T, marketing, finance, accounting, M&E, R&D, legal, public affairs, etc. Megatrends - Agricultural, Consumer & Lifestyle, Energy, Infrastructure & Transportation Global Challenges - water, housing, education, agriculture, climate & environment, public health & sanitation Employees may be deployed for several days to 3-4 months. Assignments may be performed virtually, on site at the NGO, or both. Employees are expected to deliver results. 3
  17. 17. Communities Non-governmental organizations International non-profit aid groups Governments Dow Creates engaged, motivated employees who have life-changing experiences while doing good! Dow people experience personal and professional development. Participants gain a better understanding of world problems and business opportunities while developing leadership skills and other capabilities. 4
  18. 18. April 7 & 8
  19. 19. 2,400+ participants from over 52 countries 800 projects in over 34 countries $56M value Triple Benefit: Community Impact  Leadership Development Understanding of Growth Markets
  20. 20. *IBM Survey of CSC participants and managers
  21. 21. • • • A three-month international corporate volunteer program Pairs the best minds from Merck with host organizations for meaningful and systematic improvements in health service delivery for people in greatest need Build the capacity of local NGOs and NPOs working in global public health, especially maternal health
  22. 22. Host organizations are chosen based on need rather than location Have identified a critical, unmet need that can be shaped into a Scope of Work Buy-in and time dedication from senior leadership within the organization
  23. 23. • Cross-functional teams of high performing Merck employees • Globally diverse • Typically have 10 years of experience working with Merck • • • • • Emerging leaders with strong teamwork skills • Enthusiastic & motivated about the opportunity Organizational Development Marketing & Communications Human Resources Finance • • • • Business Development Strategic Planning Lab experience Medicinal Chemistry
  24. 24.  Plan ahead and be flexible  Leverage the expertise of social sector partners  Prioritize volunteer safety  Commit to long-term sustainability
  25. 25. In emerging and frontier economies, operations are often more complicated than that of established markets. Because of this dynamism, advanced planning is critical. At the same time, the ability for a corporation and its leadership to be flexible - and to instill these traits in employees - should the situation change is also important.
  26. 26. From a corporation’s perspective, there are relatively few institutions that have the infrastructure on the ground to identify the most pressing needs. NGO partners provide insight into the business problems facing host clients as well as the local context. *PYXERA GLOBAL 2013 ICV Benchmarking Study
  27. 27. Q: If you ask volunteers to participate in a training and/or orientation course, what topics are covered? Safety and security 100% Cross-cultural attitudes or behavior 95% Country specific information 84% Program policies and procedures 84% Logistics 84% Media and communications 63% CSR Business operations in the country… Civil society/NGO sector 58% 47% 47% Consulting skills 42% Other 42% International development issues *PYXERA GLOBAL 2013 ICV Benchmarking Study 32%
  28. 28. Developing strong partnerships with organizations with a local presence ensures lasting impact. Build on core business capabilities and CSR themes to ensure relevance. Develop solutions for the local context.
  29. 29. Keep in Mind… Distinctions of Global Employee Engagement Programs  Remain flexible  Leverage local relationships and partnerships  Assess, Evolve and Repeat 1
  30. 30. Q&A • • Type questions into the box on the right side of the your screen Submit via Twitter to @VM_Solutions using “#VMbpn” 2
  31. 31. Stay Informed Blog: www.VolunteeringIsCSR.org Twitter: @VM_Solutions Newsletter: Monthly ‘Good Companies’ newsletter - Sign up on the blog! 3
  32. 32. Save the Date – March 19th Lessons From the Field: Employee Volunteer Managers’ Top Tips for Success Wednesday March 19th, 2014 10 a.m. – 11 a.m. PT (1-2 p.m. ET) Featuring: Alex Price Erin Dieterich ADT NetSuite Kate Wetzel Jessica Johnson JetBlue Prometheus Real Estate Group Register here: https://www1.gotomeeting.com/register/960422656

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