Customer journey ixda

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Customer journey ixda

  1. 1. Self Identification Awareness Consideration Purchase Loyalty 35% age 50 – 59 61.5% age 50 - 69 63.2% female 41.7% have not discussed Synvisc-One with their doctor 32.6% have been treated with Synvisc or Synvisc- One 2010 website visitor survey. 525 completed surveys. 13.5% have had Synvisc-One recommended by their doctor 6.3% have an appointment with their doctor for Synvisc-One treatment 5.9% are researching on behalf of a friend or relative

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