Building Your Drupal Brand for Fun & Profit

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  • Building Your Drupal Brand for Fun & Profit

    1. 1. Have a Happier Drupal Life Building Your Drupal Brand for Fun & Profit Ben Finklea | (512) 632-4222 © 2012 Volacci Corporation
    2. 2. Marketing
    3. 3. MarketingOLD WAY: Figure out what you’ve got.Brand it. Scream about it. Force it.
    4. 4. MarketingOLD WAY: Figure out what you’ve got.Brand it. Scream about it. Force it.NEW WAY: Figure out what they want.Build it. Share it.
    5. 5. © 2012 Volacci Corporation
    6. 6. What is aBrand ? © 2012 Volacci Corporation
    7. 7. © 2012 Volacci Corporation
    8. 8. © 2012 Volacci Corporation
    9. 9. © 2012 Volacci Corporation
    10. 10. BrandAll company outputs that contribute to customer perception © 2012 Volacci Corporation
    11. 11. Drupal Brand Ecosystem
    12. 12. Drupal Brand Ecosystem• Drupal enables our brand with customers, partners, and technologies
    13. 13. Drupal Brand Ecosystem• Drupal enables our brand with customers, partners, and technologies• The way we each do business makes us happy
    14. 14. Drupal Brand Ecosystem• Drupal enables our brand with customers, partners, and technologies• The way we each do business makes us happy• We each fit naturally with some parts of Drupal
    15. 15. Drupal Brand Ecosystem• Drupal enables our brand with customers, partners, and technologies• The way we each do business makes us happy• We each fit naturally with some parts of Drupal• It’s a system
    16. 16. The Virtuous Cycle of Marketing © 2012 Volacci Corporation
    17. 17. The Virtuous Cycle of Marketing Brand Promise © 2012 Volacci Corporation
    18. 18. The Virtuous Cycle of Marketing Brand Promise © 2012 Volacci Corporation
    19. 19. The Virtuous Cycle of Marketing Brand Promise Fulfillment © 2012 Volacci Corporation
    20. 20. The Virtuous Cycle of Marketing Brand Promise Fulfillment © 2012 Volacci Corporation
    21. 21. How Branding Works Drupalcon Social MediaYourWebsite.com Deliverables Drupalcamps People Current Clients Community Collateral Logo Colors Sounds Support Competitors Finances Geography © 2012 Volacci Corporation
    22. 22. How Branding Works Drupalcon Social MediaYourWebsite.com Deliverables Drupalcamps People Current Clients Community Collateral Logo Colors Sounds Support Competitors Finances Geography CUSTOMERS © 2012 Volacci Corporation
    23. 23. How Branding Works Drupalcon Social MediaYourWebsite.com Deliverables Drupalcamps People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography CUSTOMERS © 2012 Volacci Corporation
    24. 24. How Branding Works Drupalcon Social MediaYourWebsite.com Deliverables Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography CUSTOMERS © 2012 Volacci Corporation
    25. 25. How Branding Works Drupalcon Social MediaYourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography CUSTOMERS © 2012 Volacci Corporation
    26. 26. How Branding Works Drupalcon Social MediaYourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND CUSTOMERS © 2012 Volacci Corporation
    27. 27. How Branding Works Drupalcon Social MediaYourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    28. 28. How Branding Works Drupalcon Social MediaYourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    29. 29. How Branding Works Drupalcon Social MediaYourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    30. 30. What you’regreat at How Branding Works Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    31. 31. What you’re How Branding Works Strategicgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    32. 32. What you’re How Branding Works Messaging Strategicgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    33. 33. What you’re How Branding Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    34. 34. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    35. 35. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    36. 36. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    37. 37. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    38. 38. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    39. 39. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    40. 40. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    41. 41. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    42. 42. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    43. 43. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    44. 44. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    45. 45. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    46. 46. What you’re How Marketing Works Messaging Strategic Outputsgreat at Promise Drupalcon Social Media YourWebsite.com Deliverables Expenses Revenue Drupalcamps Profit People Current Clients Community Collateral Logo Colors Sounds Support BUSINESS RESULTS Competitors Finances Geography BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    47. 47. What you’re The Problem Messaging Strategic Outputsgreat at Promise Drupalcon Twitter d.o Software Expenses Revenue Drupalcamps Profit Modules Current Clients DA Collateral Editor Experience Performance Support White Papers BUSINESS RESULTS Comparison Costs Shops BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    48. 48. What you’re The Problem Messaging Strategic Outputsgreat at Promise Drupalcon Twitter d.o Software Expenses Revenue Drupalcamps Profit Modules Current Clients HIGHER ED DA Collateral Editor Experience Performance Support White Papers BUSINESS RESULTS Comparison Costs Shops BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    49. 49. What you’re The Problem Messaging Strategic Outputsgreat at Promise Drupalcon K-12 WEBSITES Twitter d.o Software Expenses Revenue Drupalcamps Profit Modules Current Clients HIGHER ED DA Collateral Editor Experience Performance Support White Papers BUSINESS RESULTS Comparison Costs Shops BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    50. 50. What you’re The Problem Messaging Strategic Outputsgreat at Promise Drupalcon K-12 WEBSITES Twitter d.o Software Expenses Revenue Drupalcamps Profit Modules Current Clients HIGHER ED DA Collateral Editor Experience Performance VOCATIONAL Support SCHOOLS White Papers BUSINESS RESULTS Comparison Costs Shops BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    51. 51. What you’re The Problem Messaging Strategic Outputsgreat at Promise Drupalcon K-12 WEBSITES Twitter d.o Software Expenses Revenue Drupalcamps Profit ! Modules !! Current Clients g! HIGHER ED DArin CollateralBo Editor Experience Performance VOCATIONAL Support SCHOOLS White Papers BUSINESS RESULTS Comparison Costs Shops BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    52. 52. What you’re The Problem Messaging Strategic Happy-Fun! Outputsgreat at Promise Drupalcon K-12 WEBSITES Twitter d.o Software Expenses Revenue Drupalcamps Profit ! Modules !! Current Clients g! HIGHER ED DArin CollateralBo Editor Experience Performance VOCATIONAL Support SCHOOLS White Papers BUSINESS RESULTS Comparison Costs Shops BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    53. 53. What you’re The Competition Messaging Strategic Outputsgreat at Promise Drupalcon K-12 WEBSITES Twitter d.o Software Expenses Revenue Drupalcamps Profit Modules Current Clients HIGHER ED DA Collateral Editor Experience Performance VOCATIONAL Support SCHOOLS White Papers BUSINESS RESULTS Comparison Costs Shops BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    54. 54. What you’re The Competition Messaging Strategic Outputsgreat at Promise Drupalcon K-12 WEBSITES Twitter d.o Software Expenses Revenue Drupalcamps Profit Modules Current Clients HIGHER ED DA Collateral Editor Experience Performance VOCATIONAL Support SCHOOLS White Papers BUSINESS RESULTS Comparison Costs Shops BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    55. 55. What you’re The Competition Messaging Strategic Outputsgreat at Promise Drupalcon K-12 WEBSITES Twitter d.o Software Expenses Revenue Drupalcamps Profit Modules Current Clients HIGHER ED DA Collateral Editor Experience Performance VOCATIONAL Support SCHOOLS White Papers BUSINESS RESULTS Comparison Costs Shops BRAND MARKETING CUSTOMERS ACTIVITIES © 2012 Volacci Corporation
    56. 56. How? If you want to have the brand youcan in the easiest way possible then: © 2012 Volacci Corporation
    57. 57. How? If you want to have the brand youcan in the easiest way possible then:1. Do business with people who already like you. © 2012 Volacci Corporation
    58. 58. How? If you want to have the brand youcan in the easiest way possible then:1. Do business with people who already like you.2. Figure out what they want most that you can deliver. © 2012 Volacci Corporation
    59. 59. How? If you want to have the brand youcan in the easiest way possible then:1. Do business with people who already like you.2. Figure out what they want most that you can deliver.3. Change anything you’re doing that doesn’t help them get there. © 2012 Volacci Corporation
    60. 60. Figure Out Who Likes Us © 2012 Volacci Corporation
    61. 61. Volacci Ideal Customers1.Have a Sales Team2.Work with Marketer3.High Sales Cost, High Profit4.Heavily Invested in Their Website5.Trusted Us Before They Knew Us © 2012 Volacci Corporation
    62. 62. Figure Out Motivations © 2012 Volacci Corporation
    63. 63. Figure Out Motivations Individuals Fears & Aspirations &Aversions Desires © 2012 Volacci Corporation
    64. 64. Figure Out Motivations Individuals Fears & Aspirations & Aversions Desires OrganizationsDangers & Goals & Concerns Objectives © 2012 Volacci Corporation
    65. 65. Most Powerful Motivations © 2012 Volacci Corporation
    66. 66. Most Powerful Motivations © 2012 Volacci Corporation
    67. 67. Organizational Change1.Explain it often2.Set milestones3.Gatekeeper © 2012 Volacci Corporation
    68. 68. Questions?
    69. 69. Apps Resources • Drupal Owners’ Network• Priority Matrix • Me: ben@volacci.com &• Basecamp 512-632-4222• PipeDrive (CRM) • Net Promotor Score• SaneBox (gMail tool) • DISC or Myers-Briggs• Rapportive Books • Brand RelevanceServices • The Goal & Critical Chain• Zirtual • The E-myth Revisited• GetAbstract • Mastering the Rockefeller Habits • Who and/or TopGrading
    70. 70. Attribution: None of these ideas are completely original. I put my own spin on all of them.As best as I remember, these ideas came from some of the following people:Seth Godin, David Aaker, Ravi Arapurakal, Verne Harnish, Michael Gerber, Jeffrey Stukuls, & Al & Laura Ries A special thanks to the Volacci Team & Our Customers Ben Finklea | (512) 632-4222

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