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OpenScape web collaboration
 

OpenScape web collaboration

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reduce travel cost, web and voice conferencing, extremely cost effective solution for business sectors.

reduce travel cost, web and voice conferencing, extremely cost effective solution for business sectors.
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    OpenScape web collaboration OpenScape web collaboration Presentation Transcript

    • Customers for OpenScape Web CollaborationNovember 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Page 1 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Who needs OpenScape Web Collaboration? Business Characteristics Business Issues Geographically dispersed offices  Minimize costs for business travel and 3rd party conferencing services Distributed teams, mobile and home-based employees  Improve employee and IT staff productivity Process execution, decision making and  Empower mobile employees and teleworkers collaboration is critical  Improve time to market, decision making, Any size responsiveness, and business agilityIndustries:  Reduce project and sales cycle times Software/High Tech companies Consulting Firms  Improve relationships and communications Education/Training between customer, partners and employees Financial Services Public Sector Healthcare Manufacturing On-line companiesNovember 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Page 2 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Participate in highly collaborative meetingsfrom anywhere 1280 x 720 (920.000)  Facilitate important meetings when travel isn’t an option  Collaborative document/ content creation and sharing Typical customers  Excellent for geographically dispersed teams  Software/High Tech companies and mobile people  Financial Services  Public Sector  Manufacturing November 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 3 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Effectively deliver training without travel  Train employees and partners on new product introductions via webinar  Instructors/presenters can easily share and exchange information with attendees  Eliminates need for travel budgets Typical customers  Education/Training  Software/High Tech companies  Financial Services  ManufacturingNovember 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Page 4 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Shorten your sales cycleand deliver high quality presentations 1280 x 720 (920.000) Present and Develop Solution Propose Identify Opportunity Assess Business Gain Commitment  Successfully and professionally engage your customers from preliminary negotiations through Identify Lead & Implement and Evolve Partnership Confirm implementation, down to post-sales activities  Clarify detailed customer inquiries in the shortest possible time Sales team Customer  Improves tele-sales, customer relationships and communications Typical customers  Demonstrate software products to your customers remotely  Software/High Tech companies  Effectively deliver webinars  Consulting Firms  On-line companies  Telemarketing Firms November 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 5 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Use it as a helpdesk support tool and improve yourIT staff productivity 1280 x 720 (920.000) Let’s take a quick look at I appreciate your computer and get your help this resolved  Impress customers with fast and efficient remote support  Shorten the duration of problem solving and increase the resolution rate  Can be integrated with Typical customers your existing service desk application  Software/High Tech companies  Financial Services  Excellent training tool  Education (Universities) for dealing with user error issues  Any company with an IT helpdesk November 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 6 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Accelerate responsiveness by enabling real-timecollaboration from anywhere 1280 x 720 (920.000)  Be accessible from anywhere for critical business meetings  Have quick access to conferences even when you are running late  Supports any Typical customers Smartphone device including iPhone, iPad,  Software/High Tech companies and iPod Touch  Consulting Firms  Healthcare  Public Sector November 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 7 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Healthcare 1280 x 720 (920.000) Benefits of OpenScape Web CollaborationFor hospitals and clinics: Improve care by enabling easy, secure, off-site access to patient Information Improve patient satisfaction with quick remote support Target customers:For Pharma/Healthcare Technology sales:  Hospitals/Clinics Shorten sales cycle and maximize sales presence  Pharma (software and Drive demand for products drugs) Deliver effective online demonstrations, webinars, and events  Healthcare Technology  Long-term Care Facilities November 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 8 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Education 1280 x 720 (920.000)  Minimize travel between campuses  Deliver online classes to extend reach and increase teaching capacities  Improve the quality of employee communications and learning  Enhance relationships and Target customers collaboration between faculty and students  Higher Education  Expedite technical problem  Business Schools resolution to students, faculty  Language Schools and staff  Academies  Save time, improve productivity, and increase customer satisfactionNovember 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Page 9 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Financial Services 1280 x 720 (920.000)  Reach international customers with online educational events  Expand reach to customers, prospects, and trading experts  Improve customer retention and satisfaction Typical customers  Deliver global staff and  Banks/Credit Unions sales training  Brokerage Firms worldwide  Financial Consulting Services  Improve  Lending Institutions communications between headquarters and employees November 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 10 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
    • Public Sector 1280 x 720 (920.000) Benefits of OpenScape Web Collaboration Gain efficiency and control costs Reduce need to travel throughout large geographic area Reduce lost productivity and lost time employees spend traveling between sites Target customers: Make a positive effect on the environment  Energy and Utilities  Oil Increase access to public meeting sessions  Water  Gas and Electricity Enable quick ad-hoc collaboration for incident response teams November 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 11 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG