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Phần mềm quản lý Chuỗi nhà hàng TranSight Enterprise (Malaysia)
1.
2. F&B Business Management Solutions
Transight is a comprehensive suite of F&B Business Management solutions designed for the
small F&B operator to large-scale multinational enterprises spanning multiple properties
across a geographically diverse spectrum.
Transight is fully customisable to suit your F&B business needs. Comprised of five integrated
modules – Point-of-Sale, Manager, Headquarter, Centralised Call Centre and Enterprise
Customer Loyalty Management – Transight connects customers, outlet operations, suppliers
and management via a seamless internet-based network. All software modules share the same
core kernel, enabling the sharing of an intuitive user interface.
All Transight components are enterprise enabled, making them highly convenient, easy to use
and very cost-effective.
Key Modules
Transight Point-of-Sale
Transight Manager
Transight Headquarter
Transight Centralised Call Centre
Transight Enterprise Customer Loyalty Management
All modules can be installed independently or integrated as a comprehensive system.
3.
4. Orders Entry (Inventory Management) Petty Cash Entry (Cash Management) Purchasing/Receiving Transactions
(Supply Chain & Warehouse Management)
When running a successful restaurant, you need to do more than serve great food, offer exemplary service and hope for
repeat business – you need a rich, robust back office software solution that will allow you to spend less time on adminis-
tration and more time servicing customers and coaching employees to elevate customer service levels.
Transight Manager is an automated Restaurant Management solutions specifically designed for the back-office to
manage costs, supply chain, inventory and even CRM. Transight Manager can be used with Transight Headquarters to
create enterprise wide solutions for any type of F&B business including franchise restaurant operations.
Key Highlights
Suitability for any type of F&B Operation
Projections based on past sales and performances to assist in Smart-Ordering of raw materials
Accurate comparisons between budgeted and actual performance to help you manage your profitability
A GST ready system
Key Modules
Inventory Management
Keep track of your inventory movement and food costs by defining and managing recipe, yield and units of measurement. This module allows you to
balance your stocks in real time, undertake inventory forecasting and managing wastages while calculating the requirement levels of recipes in relation
to customer orders.
Cash Management
Utilise cash management to keep track of your expenditure, cash movements and banking activities. This module is useful in minimising retained
money in each store and helps reduce losses caused by unforeseen circumstances.
Supply Chain & Warehouse Management
Simplify your management methods with these modules. These modules help you manage orders from the headquarters, as well as the receipt and
movement of supplies to the stores as well as help you manage warehouse stocks and track movements from suppliers to the stores.
Membership & CRM
Keep customers happy and coming back for more by creating and maintaining relationships and communication. Use our Membership and CRM module
to get ahead of the competition with the ability to analyse your customers’ market segment and buying habits to improve sales and profitability.
Manager
5. Transight Headquarter is a Restaurant Management Business Solution software designed for the management of
franchise restaurants in the fast food and hospitality industries. Created to overcome the challenge of maintaining unifor-
mity and consistency across multiple outlets, Transight Headquarter can help you coordinate changes in inventory, menu
items, recipes, processes, promotions and more. Our software supports the requirements of chain operators to manage
and control store-level databases for the Point-of-Sale and back-office applications. It provides the ability for a chain's
corporate office to enforce menu and pricing consistency as well as respond quickly and effectively to the needs of the
local restaurant market
Installed at your corporate office or main operations centre, the software helps you manage your chain outlets by
standardising database fields, which are then exported to an ftp site and can be downloaded by relevant store outlets.
Key Highlights
Speedy Information
Transight Headquarters provides for the effortless daily collection of information across multiple stores, time-specified automatic information transfer,
and automatic generation and synchronisation of updated files between headquarter and outlets to aid your decision-making processes.
Effortless Administration & Maintenance
Reduce the effort of maintaining your business by centrally maintaining multiple store databases and remotely administering store information. You
can also pre-program promotion updates, price changes and other information.
Accurate Reporting
Our software ensures the accuracy of reporting by consolidating information to generate reports. Automatic sales analysis represents the overall
picture of your company’s sales revenue and performance, with easy generation of closed check journals for auditing purposes.
Key Modules
Business Intelligence
The powerful Business Intelligence engine integrates with a Microsoft Excel interface for ease of analysis and management of information including
charts, graphs and other visuals, maximizing information for reporting purposes.
Transight HQ POS Configurator
Define standardised Transight Point-of-Sale configurator database settings for all store outlets, and Transight Point-of-Sale and configurator control settings for
front-end Point-of-Sale.
Report Writer
Run auto sequences, generate reports and journals, and view event logs for Transight Headquarter and all store outlets.
Headquarter
Master FranchiseHQ
Franchise 1HQ
Store Store
Franchise 2HQ
Database
Maintenances
Report
Reports
How HQ Works
6. Designed for Quick Service Restaurants’ Home Delivery operations, Transight Centralised Call Centre is a breakthrough
solution utilising an advanced Internet-based application. A fully automated system integrated with fast order taking
screens and configurable user controls, CCC is similar to in-store point-of-sales functions to help call centre agents be
more efficient and effective when handling customer orders. CCC helps you cut costs and capture new customers by
maintaining customer loyalty via high-volume sales through the lowest cost channel. From small local operators to multinational
chains, Transight CCC is customisable and can be fully integrated with other Transight software.
Transight CCC ensures ease of operations by automatically displaying customer information based on their phone numbers.
Orders are then automatically directed to the respective nearby outlet for delivery. CCC also has the ability to block order
taking from identified hoax customers to prevent wastage, and can also capture delivery order complaints from customers.
You can also use CCC to exchange memos to facilitate better communication between stores and call centres.
Centralised Call Centre
Key Highlights
Pre-order/Standing Order
Manage peak-hour congestion by allowing customers to place orders in advance, which will then be sent to the kitchen at a specified time; allowing
customers to have their food ready when they arrive at the location.
Divert Store
Minimise mistakes and reduce time wastage by automatically diverting orders to the next nearest store when order submission to the initial store fails.
Order Status
Keep track of orders to ensure orders are attended to via information synchronization between outlets and call centre. Ensure riders are available at the
particular store by checking rider status in order to deliver food within the designated time frame through time zone allocation.
Integration of Transight CCC with other
Transight softwares
Integration
Transight
Manager
Transight
POS
Transight
CCC For
Home
Delivery
Transight
HQ
7. Repeat business is the lifeblood of every restaurant. Successful operators are increasingly turning to electronic restau-
rant loyalty programs to deliver targeted rewards and incentives that increase store traffic.
Transight Enterprise Customer Loyalty Management is a business solutions software designed to manage Customer
Loyalty or Bonus Point Programs involving multiple store outlets and merchants. Installed at your headquarters, Transight
CLM helps you obtain daily member transaction data from store outlets, while enabling headquarter management to
generate reports for each outlet. CLM maintains a master membership database of customer information and coordi-
nates storewide database changes including membership records and member information.
Key Highlights
Obtains daily Member Transaction Data from Store Outlets
Enables Headquarters Management to generate their own reports for each outlet
Maintains a Master Membership Database of Customer Information, Bonus Point Transaction and other
Membership-related Transactions
Enables multiple programs/schemes to run concurrently
Coordinates Real-time Enterprise Wide Database Changes in:
• Member Records
• Membership Types
• Redemption Items
• Bank Codes
• Schemes
• Transaction Parameters
• Spending Ranges
and many more…
Enterprise CLM
Quickly design, roll out and manage effective restaurant loyalty programs simultaneously across all outlets that will not only attract new customers,
but also turn your existing customer base into "ideal customers" who have the purchasing habits that will drive topline growth for your restaurant.
Reporting
Handle reports via the data processing and analysis wizard for all applicable report groups. With the OLAP viewer, you will be able to utilise rich
enterprise reporting options including customer history and management alerts, to help you mold your customers into profit-yielding members. You can
also view charts based on analysis reports, or export reports to html, Excel, Word or plain text formats. Filter report values using SQL statements or
use the OLAP viewer module to print reports.
Enterprise Customer Loyalty Management
8. Cuscapi presence
Malaysia
Level 1, Block B, Peremba Square
Saujana Resort, Seksyen U2
40150 Shah Alam
Selangor Darul Ehsan, Malaysia
T +603 7623 7777
F +603 7622 1999
Brunei
Bosma Sdn Bhd
No. 6-6A, Bangunan Kim Sing
Spg. 12, Perumahan Rakyat Jati
Kg. Rimba, Gadong BE3319
Brunei Darussalam
T +673 242 3609
F +673 242 0236
China
Beijing C&S Technology Development Co Ltd
Room 401A, Building No.106
Wangjing Hi-Tech Industrial Zone
ChaoYang District, Beijing, China
T +8610 6439 1005
F +8610 6439 1007
Indonesia
PT Flexipos Mitra Abadi
No. 183-184, Jl Gajah Mada
Jakarta Pusat 11120, Indonesia
T +6221 612 0071
F +6221 612 3262
Philippines
Tills and Labels System Marketing
2nd Floor, #670 Sgt Bumatay Street
Mandaluyong City, Philippines
T +632 531 7423
F +632 533 8627
Saudi Arabia & Egypt
3D Systems
P.O. Box 295754
Riyadh 11351
Kingdom of Saudi Arabia
T +9661 464 5232
F +9661 464 5292
Singapore
MediaTech Marketing Pte Ltd
21 Serangoon North Avenue 5
#04-02 Ban Teck Han Building
Singapore 554864
T +65 6483 9131
F +65 6481 0230
Thailand
E-Merchant Co. Ltd
17th Floor, Central Tower Pinklao
7/129 Baromrajchonnee Road
Bangkok 10700, Thailand
T +662 884 9922
F +662 884 9166
Vietnam
Global Vision Co., Ltd.
456/57 Cao Thang Noi Dai, Ward 12
District 10, Ho Chi Minh City
Vietnam
+848 3868 0105
+848 3868 0103T
F