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Brochure Excellence in business process improvement

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  • 1. Ensure that processes can adapt, align processes and technology, and achievepermanent improvementsExcellence in Business ProcessImprovementFlexible business processes will give your organisation some For whom?breathing space, provided that you are able to insufflate afresh breath into them. How do you do that? By making • You have some experience of BPM.processes adaptable, aligning them with technology and • You are an Analyst, with an ICT or business background.continuously improving them. • You are a Process Manager or are employed by a process management entity.This programme will teach you how to discover process • You are actively involved in the redesign of (part of) amanagement from a strategic perspective. Moreover, business process.performance management and cost management will also • You are an Auditor, Interim Manager or Change Managerbe studied at length. As for techniques, together with you, who are required to interpret and communicate processes.we will carefully examine the models taken from the process • You are employed in a services or productionre-engineering domain and quality thinking. Finally, you environment, in the private or public sector.will learn how to keep your process management alive andhow to protect process management in your organisation. Added value for you and your company • You will discover how BPM bolsters the processes and performance. • You will acquire a frame of reference in which to improve business processes. • You will apply specific techniques relating to modelling and quality, such as UML, BPMN, Lean, 6 Sigma and Value Stream Mapping. • You will analyse and interpret the roles and responsibilities in business process improvements. • You will gain insight into process-oriented work and process maturity.Eye-opener" The Excellence in Business Process Improvementprogram­ e was a real eye-opener. I attended the mprogramme so that I could better align business and ICT.I greatly benefited from the good mix of techniques,methods and the softer aspects surrounding businessprocesses. In fact, I am now Programme Manager for anInfrax-wide IT governance project. “Bruno Bekaert – Programme Manager IT Governance, Infrax
  • 2. Programme design Meet your facultyYou will be amazed by our keenness for practice. We combine theoretical • Prof Filip Roodhooft teachesconcepts and practical cases dealing with the analysis and improvement of Management Accounting & Controlbusiness processes. This allows you to apply to real-life situations the techniques and is an expert in the field of costthat you have learnt. Our faculty will put a lot of effort in developing the accounting.programme and will ask you for your active input in the case studies and • Prof Robert Boute is an expertdiscussions. It is true; you will learn not only from us, but also from other in Operations and Supply Chainparticipants as you exchange experiences. Management. • Prof Guido Dedene is an expert onModule 1: Strategy and Performance Management Information Management. He has a long track record on ICT Services• Strategic objectives Management and outsourcing.• Implementing the strategy with the balanced scorecard • Bjorn Cumps is postdoctoral• Measuring is knowing: performance measurement and monitoring researcher in the field of Business• Management controlling: (time-driven) activity-based costing Process Management and Enterprise Architecture. He has ample experienceModule 2: Operational Excellence in process entities, a.o. at KBC.• Operational performance measures PRACTICAL INFO• Lean improvement tools• Quality Management & 6 Sigma Dates and venues 12 days:Module 3: Process Redesign • 16, 17 May 2013: Ghent Campus • 19, 20, 21 June 2013: Leuven Campus• Enterprise Architecture & Model-driven Development (UML) • 18, 19, 20 September 2013: Leuven• SOA, TOGAF/Archimate, Business Rules Campus• Mining and discovery techniques for process improvement • 10, 11 October 2013: Ghent CampusModule 4: Setting Up a Process-oriented Organisation Language English• Growing in the process orientation of your organisation• Roles, responsibilities and maturity Fee• Centre for excellence in BPM: developing the roadmap for implementation € 7,995 (excl. 21% VAT) Apply now!Filip Roodhooft shares his knowledge on Please see Practical Info on the followingcost accounting and performance with you. page, or visit: www.vlerick.com/bpi
  • 3. PRACTICAL INFORegistration Online registration: quick & easy!Action! Register online.Questions? Please contact:Rian De BruyckerProgramme AdvisorT: + 32 9 210 98 84F: + 32 9 210 97 28rian.debruycker@vlerick.comReep 19000 Ghent, BelgiumYour certificateIf you take part in one of our programmes, you are Register online via:entitled to a certificate from Vlerick Business School. www.vlerick.com/mictIf you successfully complete the Advanced ManagementProgramme, you can join the Vlerick Alumni Network,a worldwide network of over 16,000 alumni in morethan 100 countries. Financial benefits for you?Cancellation • 10% discount for paying members of Vlerick Alumni • SME portfolio: subsidies for Flemish SMEs.Consult our cancellation conditions at: • Vlerick Social Profit Grants for organisations active inwww.vlerick.com/conditions the social profit sector.we are here for you You’ll find more info at: www.vlerick.com/benefits Rian De Bruycker Programme Advisor T: + 32 9 210 98 84 rian.debruycker@vlerick.com
  • 4. Application formICT-Management &Business Process Management EXECUTIVE EDUCATION AND RESEARCH IN 2012-2013 ICT MANAGEMENT & Yes, I wish to apply for the following programme(s): BUSINESS PROCESS MANAGEMENT ICT Management Executive Master Class in BPM Business Process Management Workshop Business Intelligence Workshop Excellence in Business Process Improvement We invite for you In addition, I wish to receive more information on the management programmes of Vlerick Business School that I have ticked on the reverse side of this form. ENGLISHName First name M FFunctionCompany Company address N° busPostal code City Country Telephone FaxE-mail Yes, I would like to stay up-to-date about the activities of Vlerick Business School via e-mail. No, I do not want to receive information about the activities of Vlerick Business School via e-mail.Home address N° busPostal code City Country Home telephoneInvoice to be addressed to:Name First name M F(Only fill the section below if different from company address above)Address N° busPostal code City Country VAT n° I am paying member of Vlerick Alumni and enjoy a 10% reduction on this programmeDate - - Signature Please return this form BY FAX OR POST to:Vlerick Business School, attn. Rian De Bruycker, Your contact details will be stored in a database of Vlerick Business School forReep 1, 9000 Ghent, Belgium, fax + 32 9 210 97 28 the purpose of keeping you updated on our activities. Pursuant to the Belgianrian.debruycker@vlerick.com Law on privacy (Wet tot bescherming van de persoonlijke levenssfeer ten opzichte van de verwerking van persoonsgegevens) of 8 December 1992 youYou can also apply online at are entitled to inspection and correction of data related to you as kept bywww.vlerick.com/mict Vlerick Business School.
  • 5. THE Programmes ofvlerick BUSINESS schoolI would like to receive information on the following programmes (please tick).Please return your contacting details to us by fax, e-mail or post.General Management Operations & Supply Chain Management Advanced Management Programme E Project Management D International Management Programme E Purchasing Management E Middle Management Programme D Operational Excellence E Young Management Programme D & E Executive Master Class in Supply Chain Management EAccounting & Financial Management Entrepreneurship Understanding Annual Reports D & E KMO Challenge D Mastering Costs and Budgets D & E KMO Excellence D Fundamentals of Financial Management D & E Entrepreneurship for Managers D Strategic Cost Management E Valuation of Companies E People Management & Leadership Executive Master Class in Controllership E The People Manager D Executive Master Class in Corporate Finance E Executive Decision Making D Executive Master Class in Financial Analysis How to Improve Your Emotional Intelligence D and Asset Management E Inspiring for Change D Negotiating to Create Value D & EHuman Resource Management Self-mastery D HRM with Impact D Bestsellers read for you D Compensation & Benefits D Executive Master Class in Human Resource Management D Strategy Strategy in Action EICT & Business Process Management ICT-Management D Executive Master Classes Business Process Management Workshop D & E Executive Master Class in B-to-B Marketing and Sales E Excellence in Business Process Improvement E Executive Master Class in Business Process Management E Executive Master Class in Business Process Management E Executive Master Class in Controllership E Business Intelligence Workshop E Executive Master Class in Corporate Finance E Executive Master Class in Financial AnalysisInnovation Management and Asset Management E Strategising for Innovation E Executive Master Class in Human Resource Management D Entrepreneurial Innovation E Executive Master Class in Innovation & Entrepreneurship E Corporate Innovation Management E Executive Master Class in Supply Chain Management E Executive Master Class in Innovation & Entrepreneurship E MBAsMarketing & Sales Full-time MBA E Introduction to Marketing Management D Executive MBA E Retail & Trade Marketing D Executive MBA in Financial Services & Insurance E Brand Management & Communication D Product Management D Masters Strategic Business-to-Business Marketing D Masters in Financial Management E Executive Master Class in B2B Marketing and Sales E Masters in General Management E Masters in Marketing Management ED Programme in Dutch E Programme in EnglishMore information on www.vlerick.com

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