AIESEC in   BangaloreANNUAL REPORT     2012   AIESEC in Bangalore| Annual Report | 2012 -’13
TABLE OF CONTENTS:1. Exchange Performance:  a.) AIESEC Bangalore and National Association  b.) Exchange Development  c.) G...
Exchange PerformanceAll figures given below refer to the Number of Exchanges that AIESEC in Bangalore hasconducted, compare...
AIESEC in Bangalore & National Association                                                   Realizations                 ...
Exchange Development         FOR OGX:               Raise           Realization                                  Raise    ...
Quality Management:                                             Financial Sustainability:• AIESEC in Bangalore NPS rating ...
Global Community Development Program:           FOR ICX:                    Target              Achived                   ...
Target                Achived      For OGX:                                            Target v/s Achieved     200        ...
Global Internship Program:          FOR ICX:                Target              Achived                                   ...
FOR OGX:                                          Target v/s Achieved                                             Target  ...
Talent Management      1. TMP/ TLP Experiences Delivered Year on Year:               Year                   TMP           ...
Recommendations:                                  • Recruitment with a focus on specific job                               ...
Marketing and Information Mangement                 Year                             2010                      2011       ...
3. Information Management:       *The details for the IM report can be found in the IM wiki of the LC in myaiesec.net.   h...
Business Development1. Fund Raising:                         Target                              Achieved3000000          ...
4. Alumni Management:        a.) Alumni Income: INR 30,000        b.) Alumni Clients : 6 [GIPi]        c.) Monthly Alumni ...
Financial Management1. AIESEC in Bangalore Financial Overview:                  HEAD                                     A...
2. AIESEC in Bangalore Profit and Loss Account Statement for 2012                       AIESEC in Bangalore| Annual Report ...
3. AIESEC in Bangalore Balance Sheet 2012:                      AIESEC in Bangalore| Annual Report | 2012 -’13
Key Failures:Key Achievements:                                                            • Financial education throughout...
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AIESEC Bangalore Annual Report 2012

  1. 1. AIESEC in BangaloreANNUAL REPORT 2012 AIESEC in Bangalore| Annual Report | 2012 -’13
  2. 2. TABLE OF CONTENTS:1. Exchange Performance: a.) AIESEC Bangalore and National Association b.) Exchange Development c.) Global Internship Program [Incoming and Outgoing] d.) Global Community Development Program [Incoming and Outgoing]2. Talent Management3. Expansions4. Marketing and Information Management5. Business Development6. Financial Report AIESEC in Bangalore| Annual Report | 2012 -’13
  3. 3. Exchange PerformanceAll figures given below refer to the Number of Exchanges that AIESEC in Bangalore hasconducted, compared to the past 5 years spread across all 3 sectors that we work for(Corporate, NGO and Education/Students).All figures represent Actual Realizations AIESEC in Bangalore Exchanges Growth Raise Match Realized 600 564 532 450 300 186 188 133 227 150 186 197188 86 166 97 125129133 92 93 86 100 97 0 2008 2009 2010 2011 2012 • AIESEC in Bangalore ended the year 2012 with 188 exchanges • Sustained number of exchanges compared to previous years • A 41% growth in iGCDP [Absolute realizations] • Weak performance in Q3 and Q4 • AIESEC in Bangalore lost it’s full membership, due to inability to meet oGIP criteria. And, is now a member on probation • AIESEC in Bangalore will regain it’s full membership at JNC 2013, as we shall be meeting the new OGX criteria. • Unable to capitalize on Q1 peaks AIESEC in Bangalore| Annual Report | 2012 -’13
  4. 4. AIESEC in Bangalore & National Association Realizations Exchanges - AIESEC India AH 155 BA 188 BR 362 CH 317 CE 176 Di 410 DU 529 HYD 364 IND 120 JAI 289 KO 161 IIT KGP 37 JAL 194 LCKO 67 MAN 98MU + NM 192 PU 263 Surat 110 0 120 240 360 480 600 Ah- Ahmedabad DU - Delhi University JAL - Jalandhar Ba - Bangalore HYD - Hyderabad MAN - Manipal Br - Baroda IND - Indore MU - Mumbai CH - Chandigarh JAI - Jaipur PU - Pune CE - Chennai LCKO - Lucknow SU - Surat DI - Delhi IIT KO - Kolkata • AIESEC in DU, DI and HYD lead the national association wrt. Overall Experience Delivery • Most Local committees of AIESEC India grew towards and crossed the 100 mark. • AIESEC in Kochi was downgraded to Official Expansion and was taken up by AIESEC in Bangalore • AIESEC in Navi Mumbai was legislated as a New Local Committee in the association. • AIESEC in Bangalore stood 8th in the national plenary AIESEC in Bangalore| Annual Report | 2012 -’13
  5. 5. Exchange Development FOR OGX: Raise Realization Raise Realizations GCDP GIP 150 150 40 36112.5 30 26 77 75 20 17 45 38 43 39 3337.5 29 10 5 13 12 2 3 0 0 2008 2009 2010 2011 2012 2010 2011 2012 FOR ICX: Raise Realization Raise Realizations GCDP GIP300 200 240 160 228 150225 150150 100 117 85 55 59 58 4944 46 75 55 60 55 50 41 35 42 34 29 0 0 2008 2009 2010 2011 2012 2008 2009 2010 2011 2012 AIESEC in Bangalore| Annual Report | 2012 -’13
  6. 6. Quality Management: Financial Sustainability:• AIESEC in Bangalore NPS rating in • Loss incurred by GIPi 2012: 0 June : Green • Loss incurred by GCDPo: 0• AIESEC in Bangalore NPS rating in Oct: • Loss incurred by GCDPi: Rs 38,000 Green • Loss incurred by GIPo: 0• AIESEC in Bangalore NPS rating in Jan: Orange ( Due to insufficient pool) • Receivables from GIPi- Rs 32,000• Number of ICB cases: 0 • Receivables from GCDPi- Rs 38,000• Number of NCB cases: 0 • Receivables from GIPo- 0• Amount paid in fines towards quality • Receivables from GCDPo - 0 complaints: Rs 15000 (MC South Africa)  Key Failures: Key Achievements: " • OS was not implemented to its fullest • Accountability was made simpler capacity because of leadership within the EB changes. • Goal tracking and performance • Lack of clarity of jobrole at times management was easier in ICX. caused a lull in activity.  • Innovations in GIPi and GCDPi were • No MC direction which did not give followed due to the OS direction to XDs. implementation. • Process Optimization was not • The OS followed by AIESEC in implemented. Bangalore is the BCP which is now • Supply Demand with sub-product recommended for AIESEC India.  focus was not implemented. Recommendations: • Clarity on Jobrole. • Continue tracking and accountability structures. • Transparency in reporting structure. • Monthly reports to LC • Building identity for each vertical.  AIESEC in Bangalore| Annual Report | 2012 -’13
  7. 7. Global Community Development Program: FOR ICX: Target Achived Partners Target v/s Achieved 30 300 22.5 225 210 200 15 150 120 117 85 7.5 75 34 0 0 2010 2011 2012 2009 2010 2011 2012Key Achievements: Key Failures: • Increase of 35 absolute realizations from • Financial Sustainability taking a hit in last year ( 41% growth) Q3 and Q4. • Increase in diversity of Incoming Interns. • Less number of matches/realizations in • More Effective OS is place post re- pipeline. planning and NSC • No new issue/ project was tackled/ • Higher delivery rate compared to last • Lack of performance in Q3 and Q4. year. • No GCDPi event conducted for the • Alignment to National growth drivers year. • Non achievement of targetsRecommendations: • X on TXP to drive Quality and LC • Financial sustainability/management at the contribution core of GCDPi operations • Better engagement of stakeholders through • Better member tracking and training should customized events/forums/channels be focus ( along with strong MB) • Work on non-peak cycles • Utilization of national projects to drive • Create stronger department with the Impact performance and revenue. culture. • Need of a support group, endorsements, • Diversify clientele base referrals. • Adhere to LC financial policy AIESEC in Bangalore| Annual Report | 2012 -’13
  8. 8. Target Achived For OGX: Target v/s Achieved 200 160 150 110 100 100 50 39 33 17 0 2010 2011 2012Key Achievements: Key Failures: • Evolved OS- Improved Tracking, • Non-Achievement of targets. Delivery. • 5 match breaks due to going off • Standardized EP Flow- Content of IS timeline Delivery, EPIC. • Markets affected due to large • Standardized EP Certification number of detractors in commerce Templates. colleges. • Financial Sustainability of Departments • Market Segmentation • Strong Member Contribution and • Expansion to newer markets Culture • Raise to realization ratio • Created Focus on IXP’s • In-effective utilization of winter cycle Recommendations: • Capitalize on Hubli and Kochi • Adherence to timelines is critical. expansions. • Increase number of TMP on X: • Hold an OGX event to increase creating relevance of OGX within exchange, branding and outreach. the LC, not just OGX departments. • EP reintegration and focus on • Continue to maintain healthy Quality servicing. relations with universities such as • Synergy with Exchange Support NIME, Alliance, NLSIU. • Work on forming entities. AIESEC in Bangalore| Annual Report | 2012 -’13
  9. 9. Global Internship Program: FOR ICX: Target Achived Partners Target v/s Achieved 50 150 150 120 37.5112.5 75 75 25 75 58 44 46 35 12.537.5 0 0 2009 2010 2011 2012 2009 2010 2011 2012 Key Achievements: Key Failures: • Increase in the number of clients • Process Optimization • Non achievement of targets • Alumni Raising • Low conversion of Raise to • Alignment to national Scenario Realization • Use of External Collaboration • Untapped Local Markets • Significant increase in the number of • Lack of long term IR partnerships raises • Failure to capitalize Q1 • Development of ET sub-product • Improved Member Contribution • NEP Contribution Recommendations: • Creating MDP for better CRM • Re-integrating older clientele and • Focus on creating long-term IR creating a better CRM process. partnerships in Q1 • Focus on Alumni for raises • Establish Corporate Support Group with help of BD and use BoA • Synergy with Exchange Support for direct deliverables • Short Term GIP Internships [ET] AIESEC in Bangalore| Annual Report | 2012 -’13
  10. 10. FOR OGX: Target v/s Achieved Target Achived 30 2522.5 20 15 7.5 2 3 0 2011 2012 Key Achievements: Key Failures: • GIPo Department for the first time in • Lack of SOPs hindered Q1 and Q2 LCs History. performance • SOP’s Established. • Non-Achievement of targets. • Standardized EP Certification • Match breaks caused due to • Strong Member Contribution and improper means of communication Culture • Unable to Tap into the ET markets • 100 % promoters on the NPS scale successfully.     through our EPs performance in • Segmenting GIP Sub Products has their internships taken a lot of time Recommendations: entire OGX in the next couple of • Adherence to timelines is critical years. (Key Realization periods March- • CEEDs and ILCEPs  opportunities April, June- July, September - have to be taken by the department October). to ensure learning about the • Proper investment of both TMP and department, finance is needed into the • Social Media Market along with Job department. portals/education Fairs like Linkedin • External training of members for are prime targets to get the required specific processes such as EPs for the chosen sub products of selecting EPs is needed.  GIP. • Servicing and delivering to ABBS • ETs are the way forward for GIPo in will prove to be a huge boon for terms of the numbers concerned. AIESEC in Bangalore| Annual Report | 2012 -’13
  11. 11. Talent Management 1. TMP/ TLP Experiences Delivered Year on Year: Year TMP TLP Market Presence 2010 197 79 MCC;Christ;Joseph s; RVCE; BMSCE; MSRIT 2011 183 55 MCC;Christ;Joseph s; RVCE; BMSCE; MSRIT 2012 160 86 MCC;Christ;Joseph s; RVCE; BMSCE; MSRIT; Presidency; Jain CMS; Jain University; Oxford; CMRIT 2. Recruitment: Talent Planning - Talent Promotion in Colleges - Selection through GD’s and PI’s- Induction - Mentorship - Allocation - Operations Induction 3. Rewards and Recognitions: 2 RnR campaigns were run, however the model of rewards and recognition needs to be evolved in order to align to 2015 goals. 4. Member Contributions: Improved contribution from the MB and GB was observed at sporadic moment in the year Member Engagement has improved with standardized process and standing instructions Education and provision of clarity of Job Role, gave boost to performances, however more needs to be done.Key Achievements: Key Failures:• Consistent Membership through out • Not Capitalized on year round recruitment departments • Frequency and effectiveness of RnR’s• Optimized Recruitment Process • AM’s not tapped into• Improved Tracking and Member • LC’s OS was not filled to it’s maximum Engagement capacity.• Basic Processes put in place • TMP/TLP tracking.• LC forums adding greater value to TMP/ TLP experience• Implemented successful LEAD model AIESEC in Bangalore| Annual Report | 2012 -’13
  12. 12. Recommendations: • Recruitment with a focus on specific job roles • Set up Alumni Support group for • Push membership to take up IXP’s Mentoring • Design TMP/TLP JD’s to match EP’s • TSG for External Help exchange JD for better quality of • Pump membership into support functions experiences at the start of the year • Focus on filling the capacity of the OS. • Improve engagement by performance management and reporting • Evolution of the the RnR Model Expansions: 1. Membership & Culture: Kochi: 12 Members currently 1 LCC and 6 Old Members 5 New Recruits (Feb Batch) Things were started  from a scratch in November post the operations were shut down in 2011. Hubli: 1 LCC and 3 Members It went very well in start of 2012 with LCC-MB-GB Structure in place,But things couldnt be followed up well. The Operations and Membership are started from a scratch in November as OGX Expansion. 2. Exchange Contribution: Kochi -iGIP-1 2 Clients Hubli -oGCDP-2 RealizationsRecommendations: HubliKochi Following the Time lines for StandardMembership Engagement and defined Job ProceduresRole Integrated Aiesec ExperienceEstablishing the brand of AIESEC Small scale Events to Build the BrandPartnering with the College/Universities Collaboration with TN Takers to scaleFocus on OGX Programs OperationsNeed based Recruitment AIESEC in Bangalore| Annual Report | 2012 -’13
  13. 13. Marketing and Information Mangement Year 2010 2011 2012 Radio  Men/ons   11 30 1 Virtual  ar/cles 3 7 0 Print  ar/cles   14 25 1 Television  appearance 0 2 4 Hoardings 0 0 0 Blogs 1 0 1 Facebook  Fans   3387 4100 6229 TwiHer  followers 1513 1800 2329 LinkedIn  Partners   477 523 6151. Recruitments: • Recruitments happened over 6 cycles over the year. • 3 Engineering cycles and 3 commerce cycles • Outreach was over 2500. • LEAD sessions were given in the main pool sector colleges with externals. • 2 externals participated in the LEAD Sessions. • No of colleges tapped in 2012 -List of Colleges: Engineering colleges: Commerce colleges • RVCE • MCC • SJCC commerce • BMSCE • SJCC Arts and science • BMSIT • Christ College • BIT • Presidency • Oxford commerce college • Oxford  Engineering   • NIFT • JSSATE • NLSIU • Acharya college • MVIT • Jain university • CMRIT2. Public Relations  • 2 events were held in the year 2012 o Global village - § Event partner – Strawberry fields by NLSIU , TOI and OS grad school § Direct OGX Contacts of over 200+ o Light the night – § Branding event with partners like Phenix city mall, TOI, DH, The hindu , TV9, Vanka foundation. § Over 2000 people attended the event. AIESEC in Bangalore| Annual Report | 2012 -’13
  14. 14. 3. Information Management: *The details for the IM report can be found in the IM wiki of the LC in myaiesec.net. http://www.myaiesec.net/content/viewwiki.do?contentid=10244864 "Key Achievements: Key Failures: • LEAD sessions done with the help of externals which increased the • No new concrete media partnership. credibility with the colleges. • Non-existent branding in the • Increase in Social media promotions. corporate sector. • Sustainable partnerships with the • Non- achievement of targets colleges in pipeline. • No concrete POA to market oGIP. • Successful events increasing the • Poor department strength. recruitments outreach and OGX • Skill based recruitments. sales. • Ineffective OGX marketing. • Implementations of IM and the policies. • IM restructured. Recommendations: • Department structure with members and specific deliverables and • Focus should be on delivery to the accountability structure. bottom lines of the organization • Effective planning for media and directly. external partnerships. • Synergy between all portfolios’s • Take part and associate with with the help of Mark or MIM Team, different networking forums, provided that it functions actively, associations and clubs. also with the help of well-defined • Focus on branding externally in the job roles market- corporate sector, NGO, etc. • A specific focus on boosting • Have year calendar ready ASAP. oGCDP growth • Youth Empowerment sessions • IM education in the LC and leading to skill based recruitments.   Knowledge management with the help of myaiesec.net and making it a behavior in the LC AIESEC in Bangalore| Annual Report | 2012 -’13
  15. 15. Business Development1. Fund Raising: Target Achieved3000000 23850002250000 15000001500000 1400000 1000000 705000 717000 700000 750000 467000 400000 110000 0 2008 2009 2010 2011 20122. Event Management: a.) Sky Lanterns: Event executed successfully, as part of the national partnership with Vanka Foundation. *NO OTHER OR ELD FROM EVENTS OTHER THAN NATIONAL SKY LATERN PARTNERSHIP*3. Board of Advisors: Individual Board meetings have been held with all members. We updated the board on a regular basis. Though in terms of exchange and funding there hasn’t been as much support. *Hema Ravichandar resigned from the BoA of AIESEC in Bangalore, an addition will be made in the coming year. AIESEC in Bangalore| Annual Report | 2012 -’13
  16. 16. 4. Alumni Management: a.) Alumni Income: INR 30,000 b.) Alumni Clients : 6 [GIPi] c.) Monthly Alumni events were held (Alumni First Thursdays | Big Chill), they are leading to ELD conversions for the coming year. 5. NEP Management: a.) NEP income is part of the BD income and income converted: INR 22,000 b.) One NEP client signed this year: Velankani Infosystems.Key Achievements: Key Failures: • Building foundations for a culture of • No Events Sales • Low conversion of leads • Office Infrastructure Support through • Lack of clarity with SOPs and JD for Alumni Contribution and in-kind the first part of the year furniture raising • Overpricing products • Regional Collaboration with MISB • Non-Achievement of Targets partnership • External Accountability Recommendations: • Running a full OS with focussed JDs and MoSs • Program Based approach to BD • External training for leads • Selling more partnerships of lower generation and conversion value instead of a few high value • Creating Support Groups and partnerships at first, and then Engagement plans for BoA and raising value once credibility is Support groups. established. • Capitalize on Alumni for Exchange, • Board Contract Signing and Fundraising and any sort of productive engagement support. • Report Generation especially with regard to iGCDP AIESEC in Bangalore| Annual Report | 2012 -’13
  17. 17. Financial Management1. AIESEC in Bangalore Financial Overview: HEAD All figures are in INR Reserves 2,43,311.99 [As of 31st December] [2,25,000 office deposit] Total Income 11,86,240 Total Expenses 7,50,801 BD Income 1,10,000 Surplus [Profit] 43,54,39 Receivables 36,000 [GIPi Client] Bank Balance 65,643.55 [31st of December] AIESEC in Bangalore| Annual Report | 2012 -’13
  18. 18. 2. AIESEC in Bangalore Profit and Loss Account Statement for 2012 AIESEC in Bangalore| Annual Report | 2012 -’13
  19. 19. 3. AIESEC in Bangalore Balance Sheet 2012: AIESEC in Bangalore| Annual Report | 2012 -’13
  20. 20. Key Failures:Key Achievements: • Financial education throughout the year.• Efficient tracking • Quarterly and Monthly finance reviews of• Strict adherence to policies incomes and expenditures of all departments.• Innovations • Delay in track of receivables• Knowledge Management • Lack in investment in Trainees.• Cleared all debts • Using Finance to contribute to the bottom• LC run solely on exchange income lines. • Adherence to the budget. • Poor Management of Contracts Recommendations: • Strong policy for Documentation and Legalities. • Invest into a CEED in the beginning of the year to increase exchange • Concentrate on Booking Keeping and numbers. Accounting. • Always have a minimum bank balance • Lay down and implement strict of above 1,50,000k because the reimbursement policies. average bank balance that Bangalore needs to operate is around 80-90 so • Work on continuing to minimize have this amount for back up. exchange costs. • Lay down a strong policy in Receivable • Prepare quarterly budgets for every Management. department according to the quarterly exchange targets. Tracking of not only • Investment in trainees. Income from the departments, but also expenditure. • Focus to remain on contribution to the bottom-lines of exchange through • Introduce more LC activities relating to innovation. finance and bring about strong education regarding Finance. AIESEC in Bangalore| Annual Report | 2012 -’13

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