XaaS as a Modern Infrastructure for eGoverement Busines Model in the Republic of Croatia

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  • 1. XaaS as a Modern Infrastructure for eGoverement Busines Model in the Republic of Croatia prof. dr. sc. Dragan Peraković; mr. sc. Darko Lešković; Vladimir Remenar, dipl. ing. International Conference “Communications and business sector” Berane, Montenegro, 20.06.2011.
  • 2. Changes in IT sector
    • Government reorganization
    • Selling of government shares in telco operators
    • Deregulation, liberalization and demonopolization
    • ICT services are subjected to public procurement
    • ISP –> ICSP
  • 3. ICT fragmentation
  • 4. 4 demands toward ICSP
    • Increase productivity
    • Increase end user satisfaction
    • Increase innovation
    • Increase agility
  • 5. 21st century ecosystem
  • 6. Cloud
  • 7. Cloud domains Governance and Enterprise Risk Management Legal and Electronic Discovery Compliance and Audit Information Lifecycle Management Portability and Interoperability Security, Business Continuity and Disaster Recovery Data Center Operations Incident Response, Notification, Remediation Application Security Encryption and Key Management Identity and Access Management Virtualization Cloud Architecture Operating in the Cloud Governing the Cloud
  • 8.  
  • 9. XaaS I aaS ( Infrastructure as a Service ) P aaS (Platform as a Service) SaaS ( Software as a Service ) Classic model Storage Servers Network O/S Middleware Virtualization Data Applications Runtime Managed by service provider Storage Servers Network O/S Middleware Virtualization Data Applications Runtime Managed by service provider Storage Servers Network O/S Middleware Virtualization Applications Runtime Data Managed by service provider Storage Servers Network O/S Middleware Virtualization Applications Runtime Data
  • 10. XaaS in the Republic of Croatia
    • Data center
    • Computer equipment
    • IP Telephony
    • Hosted Exchange and SharePoint
    • Virtual Fax
    • Hosted Call Center
    • Virtual Desktop
    • Software packages
  • 11. Reliability
    • SLA
    • ICSP’s can offer TRUE SLA ’s
    • Management, patches and upgrades
  • 12. Security
    • Trust: Lack of Provider transparency. Impacts Governance, Risk & Compliance
    • Data: Leakage, Loss or Storage in unfriendly geography
    • Insecure Cloud software
    • Malicious use of Cloud services
    • Account/Service Hijacking
    • Malicious Insiders
    • Cloud-specific attacks
  • 13. Conclusion
    • Accepting the new paradigm
    • e-Goverment 2.0, sharing and collaborating
    • Reduce the expenses
    • Migrate, but carefully
    • Define the SLA
  • 14. Questions
    • Thank you for your attention