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Mercury Introduction

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  • Are process failures hurting you today?Which of the following ways do process failures hurt your organization..For example -cost of mailing a second catalog to the same person due to duplicate records for customerAre there any liability and exposure costsDo you provide compensation, spend time to correct a problem or to restore a strained customer relationship.Do your employees spend time and effort to maintain data in another database? Do your employees spend time and effort to collect missing information needed for their work?Are there any business rework costs, for example, do you have to run a trial balance many timesDo your employees workaround missing information?Do your employees spend time verifying the data because they do not trust it? (data verification costs)software rewrite costsData cleansing and correction costsAre there lost and missed opportunity costs and how do you perceive it in terms of the customer lifetime value?Is there any lost shareholder value?
  • Mercury is a innovative company that provides solutions and services around information management through emerging technology trends to leading brand names (Dunkin, Timex, HBS, Circor), that are focused on a continuous improvement philosophy.Our clients have helped us mature and grow and constitute our advisory board.
  • Transcript

    • 1. Introduction Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved
    • 2. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved About Us Our Mission - Assist companies realize their corporate vision in an effective and efficient manner Our Values – • Integrity & Honesty • Openness & respect • Constructive self-criticism, self- improvement & personal excellence Our Vision – Be a premier company in providing business intelligence solutions, and consulting services Our Strategy – • Focus on the Customer • Improve Internal business processes • Emphasize employee learning & growth Mission Values Vision Strategy
    • 3. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved Guiding Philosophy – Continuous Improvement
    • 4. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved Company Evolution 2003 Onsite Information Management Consulting Services 2006 Information Management Projects & remote managed services 2009 Standardize Lifecycle project delivery with Repeatable Approach Current Day Business Analytics platform & services
    • 5. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved Focus Areas  Business Intelligence & Data Management  Cloud Computing  Quality and Regulatory Compliance  Focus Industries –  Manufacturing  Retail  Biotech/Pharma  Higher Ed  Finance
    • 6. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved Service Offerings  Management Consulting  Business case & ROI strategy  Business Systems Integration  Technology consolidation  High performance Architecture  Cloud Migration  Application development  Service-on-demand  System Monitoring and Maintenance
    • 7. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved Categorization of Services Strategy Delivery Architecture Operational Management Technology Partners  Oracle  Microsoft  IBM  SAP  AWS  Qlikview  Microstrategy
    • 8. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved Retail Analytics Solution  Retail Cloudhouse® - Enterprise Class SW for collecting, exploring and analyzing data that offers insight to drive  Marketing Optimization  Merchandising and Supply Chain Optimization  Operational Excellence  Focused on Retail  Target .5M-5B$ companies
    • 9. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved Methodology Employed  Problem Solving  Systems Development Life Cycle (SDLC)  Global Delivery  Risk and Issue Management  Change Management  Communication Management  Enterprise Portfolio Management
    • 10. Copyright © 2013 Mercury Software Consulting, Inc., All rights reservedCopyright © 2013 Mercury Software Consulting, Inc., All rights reserved A typical engagement Client Solution 310 4 Implement BI/DW systems to Measure business performance & collect data Vendor Selection Completed Define Business Centric Roadmap Proactively Analyze results of data collection 5 Help Establish Control & Governance Mechanisms Incrementally Improve Process & Policy Based on analysis 6
    • 11. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved Challenge: • to establish a business intelligence environment where master company information would be maintained and exploited in support of the administrative and academic activities of the campus to provide: 1. Efficient information management 2. Increased information quality 3. Higher potential security of information Reliability Strategy: • core data warehouse fed via ETL tools from the various transaction systems responsible for creating and updating this information during day-to-day operations • direct information services, in the form of reporting and dashboards • support the transaction systems through various application integrations • One example, was a direct Web 2.0-based integration with the executive education application system Involvement: • Jim Farley was the technical lead for the program • Vinay Balasubramanian was brought in as a consultant and technical SME for the effort Benefits: • Better Alumni engagement helping drive Marketing Optimization for new students and increased fund raising Solution Case Study – Harvard Business School
    • 12. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved  Challenge  Disparate data systems due to company acquisitions over time  No single source of truth concept  Strategy  Follow a Continuous Improvement approach to establishing a global datawarehouse and consolidated ERP environment  Involvement  Soup to nuts involvement in datawarehouse strategy including definition, analysis, design, build, rollout, operational management of technology solution using Microsoft and Microstrategy tools.  Assisted in establishing Policy, Process and Training of People around data management  Benefits  Streamlined Supplier procurement helping drive supply chain optimization  Integrated business reporting and measurement of strategic initiatives to drive operational excellence  Solution Case Study – Circor International Enterprise Business Analytics
    • 13. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved  Challenge  Inconsistent data collection mechanisms  disparate sources  Inefficient master data data management  Strategy  Establish a business intelligence environment that builds a single source of truth for actionable information  Establish master data management solutions to enforce consistency across organization  Establish data governance program to improve information quality and ensure sustainability  Involvement  Soup to Nuts involvement from definition, analysis, design, build, rollout & operational management of technology solution using Oracle platform.  Assisted in establishing Policy and Process around data management  Benefits  Comp Sales & Category Mix reporting that helps drive merchandising and supply chain optimization  Marketing Optimization in various DMA’s  Store development and closures driving operational excellence  Solution Case Study – DunkinBrands
    • 14. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved  Challenge  To ensure just-in-time inventory levels and to streamline the supply chain between Millipore and its customers  Strategy  A Vendor Managed Inventory solution that seamlessly integrates procurement and inventory management systems across companies  Involvement  Definition, Design, Analysis and Build of technology solution using SAP Business Objects  Benefits  Automated procurement and inventory management driving supply chain optimization and operational excellence  Solution Case Study – Millipore Corporation Supply Chain Streamlining
    • 15. Copyright © 2013 Mercury Software Consulting, Inc., All rights reserved  Challenge  Integrate disparate business process  Strategy  Establish a consolidated ERP solution  Establish a Datawarehouse to measure the business performance  Involvement  Strategy, Architecture, Delivery of technology for datawarehouse solution using an Oracle BIAPPS platform  Assist in establishing Training, Policy and Process around data management  Benefits  Corporate Financial reporting that helps drive Operational Excellence  Better demand planning and forecasting that helps drive supply chain optimization  Streamlined and well informed sales force that helps drive Revenue goals  Solution Case Study – Timex Group

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