CUSTOMER CENTRIC
BUSINESS AUTOMATION
SalesManager CRM Software

Today’s Market...
Top 4 business priorities
Cost Reduction

Sales Enhancement

Accounts Receivables

Customer Loyalty


Today’s Market...
. Every company has:
 InelasticCosts  costs in orders due to mistakes
 Elastic Costs  costs in returns and shipments due to mistakes
 costs in order lead times
 costs in data entry for orders

 costs in phone calls
 costs in print outs
 costs in customer communications

Today’s Market...
Every Company needs :
 To utilize every Opportunity
 To ensure Customer Base coverage
 To attract new customers
 To use new technologies (e.g. Internet, sms, fax server
etc)

Today’s Market...
Every Company needs:
 To schedule calls and have alerts
 To agree with customers on balance, easily and fast
 To keep customer histoy
 To get real time reports and have a better negotiation
advantage

Today’s Market...
Every Company needs :
 To maintain a full customer profile
 To avoid misunderstandings with customers
 To ensure frequently communication with customers
 To succeed in a strong brand name

Today’s Technology...
Marketplace: Past, Presence and Future

 Provide simplicity
 Total solutions (not just invoicing)
 IT Services on-demand
SaaS on the
WEB
Web Apps
Client Server
Apps

SalesManager CRM. What is it?
The modern way to organize your business using

technology which is :




What does it offer ?
Customer data | «like a smart phone directory»

Agenda| «an interactive calendar»

Quotes, Orders| «no more paper order entry»

Statistics and Reports

Customer History (emails, meetings, calls, faxes etc)

Team collaboration even between departments

Knowledge Base


Customer Data
Full Customers profile, all contacts, history etc

Who we talk to and why


Common Agenda
Salespeople visits

Customer meetings

Grouping based on Departments, Areas etc


Quotes Orders
Order Entry

Pocket PC or PDA capabilities

Order History or even suggested order


Statistics - Reports
Full statistics and analytics

Many options and filters


Communication History
Every email archived in Customer Profile

Every call

Every meeting etc


What are the benefits
Cost Reduction

Avoid mistakes and misunderstandings

Sales Enchancement

Improve company’s image

Improve customer service

New marketing activities attract new customers

Your company in the new age


Why SalesManager CRM
It’s full

It’s easy

It’s inexpensive

It’s flexible … fits your needs

More than 20 years of experience

and...

Why SalesManager CRM
Easily accessible: From everywhere, just with a

simple Internet access you can connect to your
system.
Off line capability which means even if we have no

Internet access we can work with our laptop and
synchronize whenever we get access again

SalesManager Hellas
SalesManager Hellas provides state of the art technology covering the needs of the
following departments within a company
 Sales
 Marketing
 Customer Service
 Management
SalesManager International SalesManager Hellas
Founded in 1989 in Amsterdam Founded in 2004 in Athens Greece
More than 800 international customers More than 50 customers in the region
Offices in Europe, Asia, USA 10 partners
Specialization in CRM technologies for SalesManager Hellas is the Master Distribution Office for
South-Eastern Europe of SalesManager International and
Marketing – Sales – Customer Service Assetlink
Region includes Greece, Cyprus, Romania, Bulgaria,
FYROM, Serbia, Albania.

Industries
1 Wholesales
2 Pharmaceutical
3 Cosmetics
4 Tourism
5 Banking
6 Information Technology - Telecoms
7 Manufacturing
8 Media - Publishing

Customer Base
Customers in South Eastern Europe
SEVENTEEN
ΤΕΙ Κρήτης

Technological Enviroment
MSDE
SYBASE
Sales Manager
Server
Over Internet
RDBMS
Legacy
ERP Billing

Ask for a free DEMO of CRM
or
a specialized consultant to visit you
email : sales@salesmanager.gr
www.salesmanager.gr