A decade into the social revolution, it’s still the number one question for brands, executives and marketers. Yes, we know social is making an impact on consumer purchasing...but how big an impact? And how do customers make the journey from tweeting, pinning or liking an item, to actually purchasing it?
This report from Vision Critical provides answers to those questions based on nearly 6,000 survey responses on social purchasing behavior. This data gives us the big picture of how three of the biggest social networks in the shopping world today – Facebook, Pinterest and Twitter – drive customers to make purchases on- and offline.
But the data also shows us how many questions we still need to ask. The variations across social networks, consumer demographics and product categories speak volumes about the necessity of every company understanding the specific relationship between social and purchasing for its own customers.
In this report, we not only share the answers we have found about social media and purchasing. We share the questions you still need to ask.
For more information or to download the report: