Tce lab crdi half page handout summer 2012
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Tce lab crdi half page handout summer 2012

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    Tce lab crdi half page handout summer 2012 Tce lab crdi half page handout summer 2012 Document Transcript

    • One of six business intelligence solutions from TCELab helping companies measure, improve and valuate the health of the customer relationship leading to exponential revenue growth. CRDi (Customer Relationship Diagnostic) is a one time customer loyalty research survey that diagnoses 5 key performance indicators. Used by Investors as part of their customer due diligence in their investing and acquisition decisions.1 RAPid Customer Loyalty 6.1 Score2 Potential impact of loyalty on Revenue Growth Estimated ROI of expenditure = 47% 4 Key Driver Chart Net Revenue Growth = $1,214,0003 Verbatim and Sentiment Analysis 5 Competitor Benchmarking: 54% percentile (C-PeRk) www.tcelab.com tcelab.com/selfassess Want to help companies Boston | Seattle | Calgary in your portfolio? Have them take our free 1.888.243.4756 Customer Experience Management (CEM) info@tcelab.com Self-Assessment.