Science management in a non-profitorganization in BrazilStrategiesandtools for theimprovementofresearchresults<br />Cora P...
Summary<br />Objective: To share and discuss the solutions implemented ​​by SBIBAE in research management.<br /><ul><li>Br...
Operationalsolutionsfound
Management of organizational culture and experience of innovation
Resultsachieved</li></li></ul><li>Summary<br />Objective: To share the solutions implemented ​​by SBIBAE in research manag...
Difficulties in research management
Operationalsolutionsfound
Management of organizational culture and experience of innovation
Resultsachieved</li></li></ul><li>In 1955, a group of idealists from the Jewish community of São Paulo founded SociedadeBe...
TheSociety is dividedinto 4 arms, withunitisdistributedon<br />differentlocations in the city of São Paulo<br />Alphaville...
SBIBAE national & international network <br />Qualityrecognition – SBIBAE & IIEP <br /> PALC – Laboratório Patologia Clíni...
Numbersof SBIBAE<br />8,655 employees;  5,100 Clinicians (open clinical staff); 1,702 outsourced, 406 volunteers<br />600 ...
IIEP – Institute of Research and Education <br />IIEP<br />Training/Research<br /><ul><li>Comportamental
RealisticSimulation Center
CETEC (Sugery Training Center)</li></ul>Research<br /><ul><li>Experimental
BrainInstitute
ClinicalResearch
CETEC (exp. res., animal modelscertif.)</li></ul>Teaching<br /><ul><li>Technician
NursingSchool
Graduateschool
Short termcourses
Scientificevents</li></ul>Support<br />Informationand Communication Center<br />Research Management Sector<br />Technology...
IIEP – Institute of Research and Education <br />IIEP<br />Training/Research<br /><ul><li>Comportamental
RealisticSimulation Center
CETEC (Sugery Training Center)</li></ul>Research<br /><ul><li>Experimental
Upcoming SlideShare
Loading in...5
×

Earma Presentation - Cora Hors (Brasil)

450

Published on

Presentation lined up to EARMA annual Conference in Bragança - Portugal

Published in: Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
450
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Earma Presentation - Cora Hors (Brasil)

  1. 1. Science management in a non-profitorganization in BrazilStrategiesandtools for theimprovementofresearchresults<br />Cora P. Hors<br />São Paulo - Brazil<br />
  2. 2. Summary<br />Objective: To share and discuss the solutions implemented ​​by SBIBAE in research management.<br /><ul><li>Brief Introduction to the SBIBAE</li></ul> – Research Management at IIEP<br /><ul><li>Difficulties in research management
  3. 3. Operationalsolutionsfound
  4. 4. Management of organizational culture and experience of innovation
  5. 5. Resultsachieved</li></li></ul><li>Summary<br />Objective: To share the solutions implemented ​​by SBIBAE in research management.<br /><ul><li>Brief Introduction to the SBIBAE
  6. 6. Difficulties in research management
  7. 7. Operationalsolutionsfound
  8. 8. Management of organizational culture and experience of innovation
  9. 9. Resultsachieved</li></li></ul><li>In 1955, a group of idealists from the Jewish community of São Paulo founded SociedadeBeneficenteIsraelitaBrasileira Albert Einstein (SBIBAE).<br />Vision<br />To offer quality and excellence in healthcare through medical assistance, knowledge generation and social responsibility, as a means to demonstrate the contribution of the Jewish Community to the Brazilian people.<br />Mission<br />To be leaders and innovators in medical and hospital care, a benchmark in knowledge management, and recognized for our commitment to social responsibility.<br />
  10. 10. TheSociety is dividedinto 4 arms, withunitisdistributedon<br />differentlocations in the city of São Paulo<br />Alphaville<br />Jardins<br />Ibirapuera<br />Vila Mariana<br />Paraisópolis<br />Morumbi<br />Perdizes/Higienópolis<br />M’Boi Mirim<br />
  11. 11. SBIBAE national & international network <br />Qualityrecognition – SBIBAE & IIEP <br /> PALC – Laboratório Patologia Clínica<br /> JCI <br /> ISO14001<br />PlanetreeProgramaffiliated<br />Indicated as the top Hospital in <br />Latin America<br />Indicated as oneofthebest 100 <br />places to work in Brazil<br />Researchfundingby CNPq, FAPESP, FINEP<br />AALAC – CETEC/IIEP<br />Researchcollaborationswith federal andstateuniversities, nationalinstitutesandinternationalpartners<br />MagnetRecognition (Nursing)<br />
  12. 12. Numbersof SBIBAE<br />8,655 employees; 5,100 Clinicians (open clinical staff); 1,702 outsourced, 406 volunteers<br />600 beds; 30 surgeryrooms<br />15,000 emergencyconsultations; 2,700 surgeries; 250,000 diagnostictests/month<br /> 1,0 millionpeopleservedthroughthe City of São Paulo Councilprivate-publicprograms<br />NumbersoftheInstituteofResearchandEducation<br />1,400 studentsattheHealthSchool<br />334 publishedarticles in 2010 (198 IF > 1)<br /> More than 240 researchprojectsongoing<br />Since 2006, U$ 10 millioninvested (about 25% from SBIBAE; therestfromdonations, thegovernmentandpharmaceutical industries)<br /> 50 researchers (students, post-docsandfull time)<br /> More than 100 researchprojectsrealizedattheresearchcentersof IIEP, therest are conductedbyotherprofessionals<br />
  13. 13. IIEP – Institute of Research and Education <br />IIEP<br />Training/Research<br /><ul><li>Comportamental
  14. 14. RealisticSimulation Center
  15. 15. CETEC (Sugery Training Center)</li></ul>Research<br /><ul><li>Experimental
  16. 16. BrainInstitute
  17. 17. ClinicalResearch
  18. 18. CETEC (exp. res., animal modelscertif.)</li></ul>Teaching<br /><ul><li>Technician
  19. 19. NursingSchool
  20. 20. Graduateschool
  21. 21. Short termcourses
  22. 22. Scientificevents</li></ul>Support<br />Informationand Communication Center<br />Research Management Sector<br />TechnologyInnovation Center<br />IntegratedLibrary System Einstein<br />Established in 1998, incorporating the College of Nursing, the Technical School and the Laboratory of Research and Development HIAE, the Institute has had rapid growth since 2002, with new headquarters in the building Josef Fehér.<br />
  23. 23. IIEP – Institute of Research and Education <br />IIEP<br />Training/Research<br /><ul><li>Comportamental
  24. 24. RealisticSimulation Center
  25. 25. CETEC (Sugery Training Center)</li></ul>Research<br /><ul><li>Experimental
  26. 26. BrainInstitute
  27. 27. ClinicalResearch
  28. 28. CETEC (exp. res., animal modelscertif.)</li></ul>Teaching<br /><ul><li>Technician
  29. 29. Graduation
  30. 30. Póst-graduation
  31. 31. Short term
  32. 32. Scientificevents</li></ul>Support<br />Informationand Communication Center<br />Research Management Sector<br />TechnologyInnovation Center<br />IntegratedLibrary System Einstein<br />
  33. 33. Research Management Sector<br /><ul><li>Submission, evaluationandselectionofnewprojects
  34. 34. Monitoring and control of process flow on the evaluation processes
  35. 35. Control of all documents, as well as the agreed deadlines anddeliverables
  36. 36. Centralized financial control: internal budget/funds, donations (total); external grants (parcial)
  37. 37. Centralizedresults: scientificpublicationandotherdeliveries (conferences, innovationproducts, processes improvement, financial resourcesfrompharmaceutidal industries)
  38. 38. Generation of statistics and indicators that facilitate institutional decisions</li></ul>Submission<br />sorting<br />evaluation<br />approval<br />Termination<br />Processes monitoringandcontrol for cost-effectiveinvestments in research: Aneasytask?<br />
  39. 39. Summary<br />Objective: To share the solutions implemented ​​by SBIBAE in research management.<br /><ul><li>Brief Introduction to the SBIBAE
  40. 40. Difficulties in research management
  41. 41. Operationalsolutionsfound
  42. 42. Management of organizational culture and experience of innovation
  43. 43. Resultsachieved</li></li></ul><li>Difficulties in Research Managment – I <br />Mapping and describing problems and their causes<br />Increasingdemand<br />Lackofreliabilityontheinformation database<br />System limitations<br />Lackofformallydesignate “who is in charge? (“processowner”, evaluationand management team)<br />Undefined processes for research management submission => selection => exec.=> termin. (monitoringandcontrol in allphases)<br />Absenceofculture for effetiveresearch<br />Absenceofstrategicgoals<br />Lackofreliableinformationaboutcliniciansparticipation in researchactivities<br />?<br />?<br />?<br />?<br />?<br />
  44. 44. Edital IIRS/IIEP 2009<br />Clinicalspecialtiesandqualitylevelofproposals<br />58 a 60<br />53 a 57<br />42 a 52<br />32 a 41<br />21 a 31<br />12 a 20<br />Cardiol.<br />Surgery<br />Imag.<br />Locom.<br />IntMed<br />Neurol.<br />Oncol.<br />Transp.<br />Other<br />Difficulties in Research Managment – I <br />Priorizing problems and analyzing solutions<br />Edital IIRS/IIEP 2009<br />200 projectsreceived in onemonth; <br />>1000 collaboratoresinvolved<br />R$ 116,5 millionsolicitaded<br />Improvedscientificevalutationprocess<br />30 projectsselected –IIRS/PublicHealth<br />Results: qualitativeandquantitative data<br />Major areas? Resources? Expertise?<br />Major challenges for effective SPMR<br />50<br />40<br />30<br />20<br />10<br /> 0<br />
  45. 45. Difficulties (?) in Research Managment – II<br /><ul><li>Increasingdemand
  46. 46. Lackofreliabilityontheinformation database
  47. 47. System limitations for authomatic processes
  48. 48. Newfunctionalitiesmapped (input ofresults; director’s Portal, scopelimitations ...)
  49. 49. Lackofintegrationwith SAP
  50. 50. Lackofcompromisedprofessionals
  51. 51. Undefined processes for research management
  52. 52. Absenceofculture for effectiveresearch
  53. 53. Absenceofstrategicgoals for research
  54. 54. Reliableinformationaboutcliniciansonresearchactivities
  55. 55. Divergencyofconcepts “results” and “plan” - culture
  56. 56. Maintaineffectiveresearch as a priority incentives?
  57. 57. Bringexternalresearchactivitiesfrom HIAE clinicians to SBIBAE
  58. 58. Increaseproductivity, cost-effectivityofresearch
  59. 59. Improveexternal/internationalfunding
  60. 60. Improveinternationalcollaboration</li></ul>To define goodpractices & methodology for effectiveresearch (PMBOK basis?):<br />Dedicated<br />STAFF<br />Validated<br />PROCESSES<br />A friendly<br />SYSTEM <br />platform<br />Favorable<br />organizational<br />CULTURE <br />
  61. 61. Summary<br />Objective: To share the solutions implemented ​​by SBIBAE in research management.<br /><ul><li>Brief Introduction to the SBIBAE
  62. 62. Difficulties in research management
  63. 63. Operationalsolutionsfound
  64. 64. Management of organizational culture and experience of innovation
  65. 65. Resultsachieved</li></li></ul><li>Operationalsolutionsfound<br />Favorable<br />organizational<br />CULTURE <br />People – SRPM Team<br />EstablishedaScientific Research Project Management team: from 1 to 5, from 5 to 25, …<br />Management Committee +Scientific Project Evaluation Responsible Committee <br />(processes, results) (quality; integration: 20 researchers + clinical specialists)<br />Inform and capacitate<br />Processes<br />Use institutional support + validated method: <br />Communication: E-mail; meetings, <br />Presentations with stakeholders; <br />Establish an effective communication channel<br />for continuous improvement: keep on mapping (?)<br />Monitoring and controlling: responsible defined + committees + a system based control<br />System<br />Mapped desired functionalities with stakeholders, prototype approved <br />Development of the software iSearch: project/program/portfolio <br />management (PMSI, patent)<br />Dedicated<br />STAFF<br />Validated<br />PROCESSES<br />A friendly<br />SYSTEM <br />platform<br />
  66. 66. Operationalsolutionsfound<br />Researcher & proposalinfo.& docs: collaboratorsand manager approvals<br />ScientificCommittees<br />User Manual<br />Wholeprocess Online<br />Predefinedsubmissioncriteria<br />Area manager analysis: articles, PI, process<br />EthicalEvaluationCommittees<br />Submission<br />sorting<br />evaluation<br />approval<br />Termination<br />Research Management Committee<br /><ul><li>General controlofthewholeprocess
  67. 67. Indicatormonitoring : processes andresults - partial/final
  68. 68. Identificationofcorrections/improvementneeds</li></ul>Constitution:<br /><ul><li>IT programmer, administrative, librarian, PM, seniorinvestigator, clinicalresearchcoordinator, researcher, financial analiyst, Directorof IIEP</li></ul>Processes monitoringandcontrol for cost-effectiveinvestments in research: Accomplished?<br />
  69. 69. Summary<br />Objective: To share the solutions implemented ​​by SBIBAE in research management.<br /><ul><li>Brief Introduction to the SBIBAE
  70. 70. Difficulties in research management
  71. 71. Operationalsolutionsfound
  72. 72. Management of organizational culture and experience of innovation
  73. 73. Resultsachieved</li></li></ul><li>Management of organizational culture and experience of innovation<br />"Culture" is a multiple concept, which summarizes human tendencies shared by a social group. Culture can be studied in its different dimensions.<br />3 different dimensions of culture<br />Consolidated<br />Beliefs<br />Affective<br />Perception<br />Environment<br />(scenario)<br /><ul><li>The research can not be monitored by a structured financial chronogram plan…
  74. 74. "Project management“ is verybureaucratic...
  75. 75. The researcher cannot waste time with administrative tasks. This disrupts the focus of his research…
  76. 76. The researcher did not know its outcome in advance. So it can not be managed as a project.
  77. 77. Natural aversion to changes
  78. 78. Feelings of territoriality, possession, control and competition.
  79. 79. Fear
  80. 80. Institutional Incentives
  81. 81. Status granted to employeesandotherstakeholders
  82. 82. Clarity of mission and vision to employees
  83. 83. Keyword: COMMUNICATION</li></li></ul><li>Management of organizational culture:<br />Some initiatives<br />Consolidated<br />Beliefs<br />Affective<br />Perception<br />Environment<br />(scenario)<br /><ul><li>Adaptedplanningandcontrol</li></ul>processes to researchnecessities<br /><ul><li> PM training
  84. 84. Stakeholdersconsultedbeforechange</li></ul>(processes, new system)<br /><ul><li>Discuss, “adapt-translate”: case studies, experiences, events
  85. 85. Create a newcarreer for clinicians: “researcherandclinical” proffessional</li></ul>Promotequality, processcontrol, avoid “political” or “personal” decisions<br /><ul><li>Research Portal: transparency
  86. 86. Customized reports
  87. 87. Dialogue: “open doors”
  88. 88. Stimulateparticipation, suggestions
  89. 89. Shareachievedresults
  90. 90. Support :</li></ul>Institutional Incentives:<br /><ul><li>Scientific paper writing courses
  91. 91. IIEP indicator - bonus
  92. 92. Keyword: COMMUNICATION
  93. 93. Clarity of mission and vision
  94. 94. CEO compromised</li></ul>Science as a strategic goal:<br /><ul><li>Science results on BSC (2010):
  95. 95. publication and citatons (2009/10)
  96. 96. External funding
  97. 97. Bonus x Productivity (2010)
  98. 98. PMO implemented in 2009
  99. 99. ExternalAdvisoryScientificBoard
  100. 100. Leadership/management meetings
  101. 101. Convergenceofactions - synergy</li></ul>Favorable<br />OrganizationalCulture<br />
  102. 102. Summary<br />Objective: To share the solutions implemented ​​by SBIBAE in research management.<br /><ul><li>Brief Introduction to the SBIBAE
  103. 103. Difficulties in research management
  104. 104. Operationalsolutionsfound
  105. 105. Management of organizational culture and experience of innovation
  106. 106. Resultsachieved</li></li></ul><li>Resultsachieved – Monitoringoutcomesofresearchactivity I<br />DATA<br />CULTURE<br />FUNDING<br />EFFECTIVE RESEARCH<br />QUALITY<br />
  107. 107. Resultsachived – Monitoringoutcomesofresearchactivity II<br />STRATEGIC INFORMATION<br />TRANSPARENCY<br />COSTS<br />PMSI<br />A reliableinformationrichdatabaseofpeopledoingresearch<br />A friendlyplataformfor includingscientificreports<br />Improvedevaluation processes: quality, time<br />Improvedfinancial control<br />Improvedexternalfunding<br />Automaticcontrolof deadlines & doccumentation<br />Real time disponibilityofscientificreportindicators<br />Integrative perspective envolvingresearchers, financial specialists, managers <br />Trustable database for prospectinginnovationresearchproducts (CIT)<br />Feedingthehumanresources database withsignificantindicators for career management<br />
  108. 108. Timelineofresearchmanagmentat SBIBAE<br />PMO implem.<br />*Internationalnetworking-EARMA, ALIA<br />Firstnationalsymposiumon PMSP<br />Firstreportoncost-effectivinessofresearch<br />Internalauditing: lackofaccuracyofresearch inform. database<br />Scientificpublication as a strategicindicator - BSC<br />CEP, CEUA<br />Cultureofresearchmanag.:<br />Fewprojects, manual control, idealizationof a tool for PMSP<br />Humanresourcefor researchcoordination<br />New system for PMSP (iSearch)<br />Researchproductivity as partofcliniciansevaluation<br />6Sigma Project<br />Goals: <br /><ul><li>Providing SBIBAE with an integrated approach in research management
  109. 109. Establish new actions to learn and improve results: network, methodology, training
  110. 110. Providing managers with reliable data and indicators of scientific research, enhancing the compliance with institutional objectives</li></ul>*Definitionofresearchgoalsandstrategies<br />2005<br />2007<br />2009<br />2011<br />2013<br />2015<br />* IIEP/SBIBAE International Scientific Advisory Board<br />
  111. 111. Thankyou<br /><ul><li>José Mario Leite
  112. 112. EARMA (event) team
  113. 113. ALIAS
  114. 114. IIEP/SBIBAE </li></ul>Research Management team & collaborators:<br />Alexandre Holthausen, Anna Carla Goldberg, Cleber Dias, Ederson Almeida (LSS), Edna Rother, Edson Amaro, Fernando Galan, Luiz Vicente Rizzo (sponsor), Leopoldo Marroig (LSS), Marci Pietrocolo, Marcos Gouvea, Maria Ângela Barreiros, Paulo Mei, Roberto Vinuela, Henrique Neves (sponsor), Soely Moura & other collaborators <br />cora@einstein.br<br />coraphors@gmail.com<br />www.einstein.br<br />#: 005511 2151 1410<br />
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×