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  1. 1. “Competence-Conscience-Compassion-Commitment” Santa Clara University School of Education, Counseling Psychology and Pastoral Ministries (ECPPM) Department of Education Education 387: Organization & Administration of Student Services 3 or 5 units Winter Quarter 2009 Instructor: Dr. Ed Myers Email: edmyers3@aol.com Office & Contact Information: Home: (406) 755-1082 Cell: (406) 249-2783 Office Hours: Saturdays-1/2 hour before and after class; on-line & by arr. Course Meeting Dates Saturdays 8:30 A.M. to 3:00 P.M. Bannan 241 January 10, 17, 24, 31 and Feb. 7 and 8 School/Department/University Mission The School of Education, Counseling Psychology and Pastoral Ministries (ECPPM) and the Department of Education not only reflect the Jesuit traditions at Santa Clara University, but apply that mission to develop individuals of competence, conscience, and compassion. We prepare our students to become caring, competent, and professional leaders who promote the common good as they transform lives, schools, and communities. From this mission flows the department's emphasis on the core values of reflective practice, scholarship, diversity, ethical conduct, social justice, and collaboration. Department Mission and Goals The mission of the Department of Education is to prepare professionals who demonstrate excellence in both the theory and practice of teaching, learning, and leadership with a commitment to the intellectual, emotional, social and ethical growth of diverse populations. 1. Work competently with all individuals, including those from diverse backgrounds, differing abilities, and those in greatest need 2. Develop positive habits of mind, identify and apply best practices in the field, and engage in critical thinking and reflection on practice 3. Process mastery-level knowledge and skills in teaching and learning 4. Become leaders sensitive to the ethical and social consequences of their decisions.
  2. 2. Course Description: This course will provide: an understanding of the organization and administration of student personnel services in post-secondary education campuses, including the roles and functions of student personnel programs and leaders, the skills and competencies necessary in the profession and the major issues confronting the profession. This is a 3 unit, required class for the new students in Masters of Arts Program in Educational Administration with a Higher Education Emphasis. For continuing students in the Program, this is a 5 unit class. Additional Texts as Resources Komives, Susan R., Woodward, Dudley B., and Associates. Student Services: A Handbook for the Profession. Fourth Edition. San Francisco: Jossey-Bass, 2003. Points of View. Washington, D.C. National Association of Student Personnel Administration, 1989. Recommended Text(s) or Readings: Barr, Margaret J. and Associates. The Handbook of Student Affairs Administration. Second Edition. San Francisco: Jossey-Bass, 2000. Sandeen, Arthur and Barr, Margaret J. Critical Issues for Student Affairs: Challenges and Opportunities. San Francisco: John Wiley and Sons, 2006. Course Objectives/Expectations/Learning Outcomes: After completing this course, higher education students will have explored and understood: 1. The various organizational structures of student services for community colleges and 4 year institutions (Department of Education Goals 1, 4); 2. The administrative challenges and issues for the various departments and programs included in student services (Department of Education Goals 1, 2, 4); 3. The roles and responsibilities student services programs have within the institution and the greater community (Department of Education Goal 1, 2, 4); 4. The roles and functions required by the VP of Student Services and other key student service personnel within the institution (Department of Education Goal 1, 2, 4); and
  3. 3. 5. Key current issues within student services profession Goal 2, 4). Course Requirements/Assignments: Grading Scale/Criteria/Rubric: Course grades are determined by the following guidelines: Class participation is 10% of the grade; a student services report on institutional organizational charts is 20% of the grade; and a final team project is 60% of the grade (20% on the presentation and 40% on the paper). The final exam is 10% of the final grade. Only emergency circumstances will be considered for an extension. Participation in class: 10 % Student Services report: 20% Major Project presentation: 20 % Major Project paper: 40 % Final Exam: 10 % Student Services Organizational Report Students should select a 2 year or 4 year institution and present the student services organizational charts for that organization. The chart should show both the division and how the division relates to the entire institution. Each student should provide handouts of the organizational charts in class during their 5 minute presentation. Special Reports Students taking the class for five units will be obligated to present a separate report of some aspect of student services. These topics will be determined at the second class meeting and be presented on January 31. Major Project: This class deals with the organization and administration of student services. All of the work of the class should come together in your final project. You and one other person will comprise a team that researches and analyzes a department or major program area in student services. The program can be from a two year or four year college or university, public or private or other postsecondary institution, but not somewhere that you are now or have been employed. The research and analysis should cover the following: -- mission and philosophy of student affairs, the college, and the specific department, -- relationship to other segments of the college and other divisions, e.g. instruction, -- policy issues the department must determine regularly, -- organizational and management issues the department must address, -- competencies and skills required of director/coordinator and other departmental staff, -- staff development needs,
  4. 4. -- technology issues facing the department, -- significant constituencies that must be dealt with and how, and -- other key issues or topics. The project will be presented in class using powerpoint. Please provide each student a handout of the powerpoint in class when you make your presentation or electronically the night before. You will be limited to 15 minutes and may use any resources you would like to. Your paper should be distributed electronically to all students on February 8th. The paper should be a minimum of 15 pages not including appendices or enclosures Please use APA as the standard style manual for reports and papers. The syllabus is in APA style with slight variation, such as author’s names in brackets so that you might know the first name of the authors. Course Schedule: January 10 8:30 AM to 3 PM Introduction Getting to Know Each Other Administrative Environment Chapters 1-6 Critical Issues for Student Affairs Chapter 1 January 17 8:30 AM to 3 PM Organization & Management Issues Chapters 7-12 Critical Issues for Student Affairs Chapter 2 Organizational Charts reports January 24 8:30 AM to 3 PM Essential Skills & Competencies Chapters 13-24 Critical Issues for Student Affairs Chapter 3, 4, 5 Organizational Charts reports January 31 8:30 AM to 3 PM Acquiring & Devel. Admin. Skills Chapters 25-28 Critical Issues for Student Affairs Chapter 6 Special reports February 7 8:30 AM to 3 PM Administrative Challenges of Future Chapters 29-33 Critical Issues for Student Affairs Chapter 6, 7, 8 February 8 8:30 AM to Noon
  5. 5. Major Project Presentations Course evaluations Final Exam Departmental and University Policies Attendance: Students are required to attend all classes; however, penalties for absences are left to the discretion of the instructor. Students are held accountable for all assignments in each course, whether or not the assignment was announced during their absence. Students must be present for 80% or 8 sessions of a course to be eligible to receive a grade. Instructors who teach and face a holiday should meet during finals week to make up for the holiday taken or lengthen each class period to equal a total of 30 hours for the quarter. Disability Accommodations: Students needing accommodation for a disability should contact Disabilities Resources at 408-554-4109 (voice) or 408-554-5445 (TDD) (ECPPM Graduate Bulletin, 2008-2009). Academic Integrity: The University is committed to academic excellence and integrity. Students are expected to do their own work and to cite any sources they use. A student who is guilty of dishonest acts in an examination, paper, or other required work for a course, or who assists others in such acts, will receive a grade of F for the course. In addition, a student guilty of dishonest acts will be immediately dismissed from the University. Students that violate copyright laws, including those covering the copying of software programs, or who knowingly alter official academic records from this or any other institution, are subject to disciplinary action (ECPPM Graduate Bulletin, 2008- 2009).