Listen for specific examples - avoid theoretical answers Give credit only to the person’s top of the mind response Quote some examples of responses Hints: if the person needed two or three probes to describe a specific example ,chances are that the behavior is not a recurring part of her life
What industries expect from Management Students
What Industry expects frommanagement graduates? Vinod Bidwaik Head-HR DSM India Pvt. Ltd.
Skill Gap Survey – 74 BFSI organizationsMore than 2000 MBA programme are in IndiaHired 74% - fresh MBAs 26% - MBA with 2-3 years experience.Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Students from Tier 1 schools, in particular, “…are definitely more prepared, but when you talk about value for [the] money, and you talk about [value] per unit of money spent on a particular candidate [or] the efficiency level per unit of the money spent on a candidate, there is no major difference”. When a new MBA comes in from one of the top institutes, “he has bought some level of premium tag…”, but that does not mean this candidate will have the most or best practical knowledge.Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Knowledge, Skills, and Attitudes “We hire people for attitude and train them for the skills”. But what is the actual performance On the scale of 1-5Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Employer expectation rating andperformance assessment of newly hiredMBAs by attitudeSource: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Employer expectation rating and performance assessment of newly hired MBAs by skillSource: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Employer expectation rating andperformance assessment of newly hiredMBAs by knowledge areaSource: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Personality Relatively stable pattern of behaviours and consistent internal states that explain a persons behavioural tendencies How you behaves in specific situations?
Big Five Personality Dimensions Conscientiousness Caring, dependable Emotional Stability Poised, secure Openness to Experience Sensitive, flexible Agreeableness Courteous, empathic Extroversion Outgoing, talkative
Creating Perception About Personality The combination of personality traits & knowledge base generates Perception in minds of employers Personal Branding!
What does it means?“Competencies are a combination of knowledge, skills and attitudes which provide a clear description in everyday language of what a person needs to do to carry out his or her job effectively”
What is actually KSA means? Skills : The How - to’s of the role Capabilities that can be transferred from one person to another Knowledge ‘What you are aware of ‘ Factual ( things you know) Can & should be taught Experiential (understandings you have picked up along the way). Less Tangible and therefor much harder to teach Talent Recurring patterns of thought feeling behavior,that carve individual minds If someone does not have the talent as part of his filter , then very difficult for others to inject it.
Bottom line Test Can he do the job (Competence) Will he do the job ( Motivation) Will he fit in ( Team / Organisation)? ( Match)
General Expectations fromManagement Students“We hire peoplefor attitude andtrain them for theskills”.
What is Talent? A recurring pattern of thought, feeling or behavior that can be productively applied
General Expectations fromManagement Students Generally any employer has following 2 expectations from any management student:2. Behavioral Competencies-Personality Traits3. Functional Competencies- Knowledge Base
Few Behavioral Competencies Leadership Planning and organising Developing others Problem solving Communication Customer Orientation Influencing Team Orientation Results Orientation Adaptability Self Development Innovation Analytical Thinking Strategic Thinking
Functional Competencies Selling Skill for Sales Negotiation Skill for sales and purchase Change management skill for HR people Expertise in functional domain.. Like SCM HR Sales & Marketing IT Operations
What is expected? Personality strengths intellectual strengths communicative strengths accomplishments Lessons from failures professional strengths Overcoming weaknesses
Then What Industries Expect? Personal Behavioural Competencies Interpersonal Thinking & Planning
Then What Industries Expect? Knowledge Full knowledge of the discipline & specializations c) HR should know tax structure and what CTC means d) Marketing should know what is the product composition and why it is so?
Then What Industries Expect?Interpersonal Skills Team skills Communication skills Self motivation, dedication and commitment Result orientation EQ Problem solving capabilities
Then What Industries Expect? Leadership Qualities Value and ethics driven Thrust for success Strategic thinker Patient, Tolerant & Able to work under stress Positive thinking Risk taker Proactive and self starter Change agent Influencing people Visionary
Please try now onwards…. Focus on theoretical knowledge (Why) Get exposed to real world of Industries (What & How) Focus on your own personality development Do more projects, summer, winter trainings Join part time job Be flexible Participate in college activities, try to meet Industry people.
Some more……Answering questions: Answer to the point. Answer thoroughly with evidence. Use good grammar and choice of language. Avoid phony, canned answers. Give reasons for past actions, not excuses. Take full responsibility for past actions. Never bad mouth a department, school, supervisor or employer – past or present.
Negative Factors 1. Lack of awareness about company or position. 2. No interest or enthusiasm. 3. Lying or telling the recruiter what you think he/she wants to hear. 4. Poor communication skills. 5. Too money oriented. 6. Arrogant or cocky. 7. Unclear or unrealistic goals or objectives. 8. No relevant experience.
1. Not team oriented.2. Poor eye contact.3. Poor appearance.4. No campus involvement.5. No motivation.6. Disrespecting the recruiter.7. Performing poorly in school.8. Not having any questions to ask.9. Not smiling.10. Cursing or being rude.
1. Negativity or bad attitude.2. No support for answers.3. Inflexible.4. Arriving late for the interview.5. Poor listening skills.6. Stereotyping.7. Indicating job is just a stepping stone.
We also see Common sense Manners and etiquettes Body Language Telephone dialer tone etc