Vinculum E-Retail Product Suite for Retailers and E-commerce Vendors


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Vinculum is a boutique provider of innovative products and services for the Retail, CPG and Logistics industries. With offices across Asia and US, our range of solutions include:
Software Products:

Vin Suite has an array of solutions ranging from

* Vin MMS® ( Merchandise Management Systems):

Targeted at a growing retailer, the product provides for an option of using the best practices followed in the product or modify the framework to suit your own business process. Vin MMS® Caters to the needs of Grocery & food, Electronics, fashion, apparel, Pharmaceuticals, health and beauty retailers across all formats like Hypermarket, supermarket and convenience, the product use multi dimensions around the product attributes, so that you have the flexibility to run a clearance promotion on specific size, color, brand or flavor of your products.
* Vin Store Solutions® { Vin BOS ( Vin Back Office Systems), Vin POS ( Vin Point of Sale Systems)}:

Vin POS® Operating thousands of stores now, the Vin POS uses a componentized architecture, pre customized for specific markets and specific formats, thus providing unlimited options for growth and expansion across formats and geographies.

Vin BOS® is a well integrated product with any enterprise level merchandising applications and POS systems. It is an independent product that provides you the flexibility to use best of the breed or your legacy systems at Head office and Point of Sale.
* Vin Procure® { E- procurement Solutions for the sourcing office}:

Vin Procure® is aimed at implementing a secure and strategic approach to procurement such that maximum benefit can be extracted from this process. Vendor selection, product comparison, price comparison, replenishment requirements, eAuction, reverse auction and central buying are a few functions that Vin Procure® can handle.
* Vin Commerce® { Multi- Channel Fullfillment Solutions}:

Vin Commerce® is an application framework that links your eStore to your enterprise systems and store back office systems. It has in built support to manage existing payment methods such as credit cards / debit cards / net banking and can be customized to launch your own money card. It offers a fully customizable interface and the ability to upload your existing catalogues and customer data.
* Vin Customer® ( Loyalty Management Solutions)

Vin Customer® is a Vinculum proprietary framework which offers a comprehensive loyalty management solution to recognize, retain and reward customers. Vin-Connect empowers businesses to implement and manage multiple loyalty programs facilitating a comprehensive view of the customer thereby enabling a compelling and fully customized customer experience.

E-retail is further addition to Vinculum Product Portfolio

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Vinculum E-Retail Product Suite for Retailers and E-commerce Vendors

  1. 1. Vinculum e Retail Product Vinculum e‐Retail Product  Presentation Hong Kong | Singapore | Malaysia | Philippines | India | USA |UK | Germany | Japan  Private & Confidential
  2. 2. DisclaimerThe data, information or material provided herein is confidential and f fproprietary to Vinculum Ltd. and its partner organizations and shall notbe disclosed, duplicated or used in whole or in part for any purpose otherthan as approved by an authorized official of Vinculum Ltd in writing The Ltd. writing.recipient agrees to maintain complete confidentiality of the information;data received and shall take all reasonable precautions / steps inmaintaining confidentiality of the same however in any event not less same,than the precautions / steps taken for its own confidential material. If youare not the intended recipient of this information, you are not authorizedto read, forward, print, retain, copy or disseminate this document or any , ,p , , py ypart of it. Private & Confidential 2
  3. 3. Agenda •About Vinculum •Board of DirectorsIntroduction to Vinculum •Global Footprint •Winning Team •Vinculum Suite of Products •Services a. Implementation Services Focus Areas b. Application Development and Testing Services •Business and IT Strategy Consulting •e-Retail Features Vin e‐Retail •Building Blocks •Case Study Private & Confidential 3
  4. 4. About Vinculum• Vinculum i a IT products and services company f Vi l is d d i focussed on d li i d delivering strategic long‐term benefits to customers in Retail, FMCG, Logistics industries• Our Products and Services are developed and implemented by leveraging our domain and business expertise which ensures predictable results in terms of timely completion and within planned investments.• We are headquartered in Noida and undertake business currently in Asia ( Hong Kong, Singapore, Philippines, Indonesia, Malaysia, India), Europe g g, g p , pp , , y , , p (UK,Germany) Private & Confidential 4
  5. 5. Lines of Business • Software Implementation • IT Products for  Services for products like  Merchandising, Store  Merchandising, Store Oracle Retail suite, Microsoft  , • Business and IT Strategy Business and IT Strategy  Systems, Master Data  Axapta, Infor SCM, Oracle  Consulting  Management, Procurement,  WMS, TMS… CRM, Ecommerce  applications • Application Development &  Testing services T i iProducts  Business  ServicesSuite Consultingg Private & Confidential 5
  6. 6. Accel Partners • A prominent Venture Capitalist firm that funds companies with  extraordinary technology entrepreneurs and seasoned  management teams • Helps in global expansion plans and to deepen product  development capabilitySome of the Accel partner’s funded companies: Private & Confidential 6
  7. 7. Board of Directors• Song Hoi See ‐ Angel investor Chairman , Plaza Group of investor. Companies ‐ Consistently rated among top 100 entrepreneurs in Hong Kong• Mahendran Balachandran ‐ Former Country General Manager in Apple India and SAARC COO in CoSystems. He serves on the pp y boards of position2, Dovetail, Inbiopro, Sconce, and Mitra Biotech• Venkat Nott  CEO  Vi l  S l ti   E t i   t t   Venkat Nott ‐ CEO, Vinculum Solutions – Extensive startup  experience having set up business operations of a US$ 6Bn  Outsourcing giant in over 6 countries in Asia.  Private & Confidential
  8. 8. Board of Directors• Deepak Singla ‐ Head Retail Practice Former Business Unit Head – Leading  Top 4 outsourcers from  India, Retail industry  Domain specialist• Piyush Madan  ‐ Head Supply Chain Practice Former Business Unit  Head ‐ – L di   T     F  B i  U i   H d  Leading  Top 4 outsourcers from    f India, Retail industry  Domain specialist• Annajee Nott  ‐ Head Consulting Enterprise Architecture and Business Process Reengineering with  a number of clients globally Private & Confidential 8
  9. 9. Global Footprint Netherlands U.K. Germany USA London France Columbia Philippines India Hong Kong Malaysia SingaporeCorporate Headquarters Private & Confidential 9
  10. 10. Winning TeamState of the art Global Development S   f  h    Gl b l D l  Center at Noida, India450 member team450 member team15 Project Managers30 Experienced Project Leads30 Industry Specific Functional Consultants15 Business Consultants Private & Confidential 10
  11. 11. Agenda •About Vinculum •Board of DirectorsIntroduction to Vinculum •Global Footprint •Winning Team •Vinculum Suite of Products •Services a. Implementation Services Focus Areas b. Application Development and Testing Services •Business and IT Strategy Consulting •e-Retail Features Vin e‐Retail •Building Blocks •Case Study Private & Confidential 11
  12. 12. Products & Services • Vin MMS (Merchandise Management Systems) • Vin Stores (Back  Office System / Point of Sale) Products Suite • Vin Procure (Procurement) • Vin e‐Retail (e‐commerce application) • Vin MDM (Master Data Management) •I l Implementation Services i  S i • Localization, Customization, Integration and end to end implementations of  products • Oracle Retail Suite ( RMS, ORPOS, MFP, AVT, ORDM, EBIS, ASCP, Glog,  Demantra) • Supply Chain Solutions ( WMS, TMS, Network Design, Route Planning) Services • Microsoft Axapta , Microsoft CRM • Application Development and Testing Services • Custom Application Design, Develop, Deploy, Test and Support Services • Sales Force Automation, Mobile Application Development and Social  Networking Custom Application Development • Testing Practices Business & IT  • C Covering People, Processes, Infrastructure and Technology i  P l  P  I f t t   d T h lStrategy Consulting • Enterprise IT Architecture Design Private & Confidential 12
  13. 13. Best of Breed Products &  Implementation Services  Store Workforce Management Profit Optimization Enterprise Planning Financials POS CategoryProcurement (B2B) Management CRM Consumers Kiosk Merchandising Store Back OfficeWarehouseManagement E CommerceRoute ProNetwork Design Integration Platform Transportation Management Technology Partners Private & Confidential
  14. 14. Vinculum Products &  Formats Suitability Product/ Hyper Super Convenience Apparel Health &  Specialty Formats Market Market BeautySuitability PharmacyVin POS  Vin BOSVin MMSVin MDMVin  ProcureVin  e‐Retail Private & Confidential 14
  15. 15. Agenda •About Vinculum •Board of DirectorsIntroduction to Vinculum •Global Footprint •Winning Team •Vinculum Suite of Products •Services a. Implementation Services Focus Areas b. Application Development and Testing Services •Business and IT Strategy Consulting •e-Retail Features Vin e‐Retail •Building Blocks •Case Study Private & Confidential 15
  16. 16. Vin e Retail Features Vin e‐Retail Features• Integrated end to end web based backend fulfillment system for e‐Commerce  retailers• p g g g Helps from collating orders through multi sales channels to servicing the order  requirements• SOA based architecture with each process areas as separate components• Java/Linux based platform independent solution• The system is tightly knit with the Third Party Logistics and Financial System.• Pre‐configured and integrated to leading Ecommerce front end solutions Private & Confidential
  17. 17. Vin e Retail Building Blocks Vin e‐Retail Building Blocks InterfacingSales Channel Fulfillment Divisions Online 3PL Merchandise Order Warehouse Mater Management Management Management Mobile Financial CRM Dept. D t Call Center Private & Confidential
  18. 18. Merchandising Master Management Module Product Vendor Product Merchandising Master Management Private & Confidential
  19. 19. Order Management Module Order  Order Order  Order Order Order Import Od I Creation List Consolidation Order Sales Order Vendor  PO Fulfillment Return Return Management Order  Order  Order  Tracking Status Upload Closure Private & Confidential
  20. 20. Procurement management Goods  PO Initiation Received Type of OrderConsignment PurchaseC i  P hMade an Order Purchase Vendor Stock •Order Amendment PO Status  PO Creation •Partial Shipment Update •Short Closed Private & Confidential
  21. 21. Warehouse Management Module Inventory  I t Reverse  R Inbound Outbound Management Logistics Work PO/ Zones Z Order Od Order- Inbound & Allocation Repair Maint. Locations /Maint Return Receiving Bin Picking Process Mgmt Initiated Delivery Return PO/ASN Inventory Challan C Item Maint. Ageing /Invoice Received Put Away/ Inventory  Inventory  Order  return to  return to Cross Doc Management Fulfillment warehouse Private & Confidential
  22. 22. CRM Module Ticketing/  Marketing  Loyalty  Customer  Call center  Management Management Analytics Management• Service Request Logging •Customer Segmentation •Membership  Program  •Opportunity Analysis• Customer Tracking •Campaign Management •Loyalty Program •Campaign Effectiveness  Automatic Escalation•Automatic Escalation Customized Marketing  •Customized Marketing  Return/Store Credit  •Return/Store Credit  Buying Behavior Analysis •Buying Behavior Analysis Collaterals Creation Program Private & Confidential
  23. 23. Key Reports• Purchase order report• GRN Report Create Pick List• Purchase Return report P h  R  • Sales order report Generate• Delivery challan Pick Tasks• Inventory on hand balance report• KPI Reports  Delivery Challan Creation Private & Confidential
  24. 24. Customer Benefits• Scalable for larger Scalable for larger  • One stop shop for One stop shop for  enterprise  Order transactions requirements • World Class 24*7 • Multi Currency/Multi  infrastructure  lingual/ Multi country  lingual/ Multi country support operation support Scalability Reliability • Return of marketing  Easy of  investment calculated  Performance Use for each sales channel•H t d Hosted model applicable d l li bl • Helps to improve Helps to improve  productivity and reduce • Minimum licenses  cost implication • Dashboard support for  measuring KPI Private & Confidential
  25. 25. Case Study – Leading Fashion  Retailer of India R il   f I diCustomer Overview : A growing player in the Indian Retail Segment  Their business USP is focused  A growing player in the Indian Retail Segment. Their business USP is focused  towards delivering innovative products that enhance consumer experience and ensure high customer  retention. Client is currently taking care of US and Europe market with offices in New Delhi and New York. Business Problem B i  P bl Vinculum’s Solution Vi l ’  S l ti Value Delivered V l  D li d• Obsolete and de‐supported  Vinculum implemented E‐Retail  • Integrated retail  technology in the legacy  for end to end sales and order  management with central  applications fulfillment solution. Clients web  control• Manual Handling of data across   M l H dli   f d t   site was also re‐built using  Vin‐ • Decrease in turnaround time  d all levels Commerce with a seamless  • Increase in order handling  integration with E‐Retail. Vinculum • Lack of analysis and reporting  capability also provided comprehensive  tools and forecasting • Capability to handle several  Business Intelligence platform on • Lack of customer information  E‐Retail. categories of promotions on buying habits  Developed an integration layer  • Assists management in taking • Data Integrity issues for the two way synchronization  strategic decisions by • High Maintenance cost of Sales transactions and  providing them with accurate  Promotions between Magento  and timely information y and E‐Retail • Shrinkage control Private & Confidential
  26. 26. Testimonials“We have found their members to be customer focused, proactive and  We have found their members to be customer focused, proactive and consistently willing to go for extra mile to meet our business needs. In depth understanding of the retail industry is one of the key differentiators of Vinculum. I would strongly recommend Vinculum Solutions for IT and IT led business initiatives.” ‐ IT Director GCH Retail Malaysia  "We have found Vinculum team members to be proactive and  "W  h  f d Vi l  t   b  t  b   ti   d  technically / functionally very proficient. The engagement was  successfully completed within planned timelines and budget. I would  strongly recommend Vinculum Limited for Retail product  implementations, Oracle customizations, localizations or  enhancements and other IT initiatives." ‐ Head of group IT Services (Asia), A. S. Watson  Private & Confidential 26