Stress .ppt

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Stress .ppt

  1. 1. VINAY BIHARI MBA MANIPAL UNIVERSITY JAIPUR
  2. 2. WHAT IS STRESS?
  3. 3. STRESSAn adaptive response to a situation that is perceived as challenging or threating to the person’s well-being. or, Stress is a dynamic condition in which an individual is confronted with an opportunity, demand, or resource related to what the individual desires and for which the outcome is perceived to both uncertain and important.
  4. 4. DEMANDSResponsibilities, pressures, obligations, and even uncertainties that individual face in the work place. RESOURCESThings within an individual’s control that can be used to resolve demands.
  5. 5. STRESSORS An environmental condition or stimuli that places physical or emotional demand on a person. Two types of stressors: Challenge Stressors.  Hindrance Stressors.
  6. 6. CHALLENGE STRESSORS:Stressors associated with workload , pressure to complete tasks, and time urgency.  HINDRANCE STRESSORS:- Stressors that keep you from reaching your goals (for example , red tape, official politics, confusion over job responsibilities.)
  7. 7. TYPES OF STRESS EPISODIC STRESS:Pattern of high stress followed by intervals of relief. CHRONIC STRESS:Constant confrontation of stressors without relief. Effects are:Constant. Additive. DISTRESS:Stress that has a negative consequence on a person’s wellbeing.
  8. 8. A MODEL OF STRESS POTENTIAL SOURCES ENVIRONMENTAL FACTORS  Economic uncertainty  Political uncertainty  Technological change ORGANIZATIONAL FACTORS  Task demands  Role demands  Interpersonal demands PERSONAL FACTORS  Family problems  Economic problems  personality INDIVIDUAL DIFFERENCES  Perception  Job experience  Social support  Belief in locus of control  Self-efficacy  Hostility Experienced stress CONSEQUENCES PHYSIOLOGICAL SYMPTOMS  Headaches  High blood pressure  Heart disease PSYCHOLOGICAL SYMPTOMS  Anxiety  Depression  Decrease in job satisfaction BEHAVIORAL SYMPTOMS  Productivity  Absenteeism  Turnover
  9. 9. MANAGING STRESS INDIVIDUAL APPROACHESAn employee can take personal responsibility for reducing stress levels. Individual strategies that have proven effective include –  Time-management techniques(making daily lists, prioritizing, scheduling)  Increased physical exercise(jogging, walking)  Relaxation training(meditation, hypnosis & biofeedback)  Expanded social support networks(someone to hear your problems)
  10. 10. ORGANIZATIONAL APPROACHESIt includes: Selection and job placement(hiring experienced one)  Training(lessen job stress)  Realistic goal setting(specific goals)  Redesign of jobs(greater control over work activities)  Increased employee involvement(uncertainty about goals)  Improved organizational communication(reduces uncertainty by lessening role ambiguity and role conflict)  Employee sabbaticals(a period of leave)  Corporate wellness programs
  11. 11. COGNITIVE DISSONANCE THEORY Leon Festinger 1967 Three aspects of attitudes must follow each other  Cognitive aspect-knowledge about an object.  Affective aspect-liking of the object.  Behavioral aspect-behavior towards the object. If dissonance is present there is stress and a need to change an aspect of the attitude to produce agreement among the elements.
  12. 12. PERSONALITY TYPE TYPE A:- Impatient, restless, competitive, aggressive, under intense perceived time pressure, always attempting to accomplish several things at once  Need job and career control.  Have more health problems and shorter careers. TYPE B:Does not feel pressure, works slowly and enjoyably on a variety of tasks.  Important to match personality type with position to avoid stress.
  13. 13. THE PROPOSED INVERTED-U RELATIONSHIP BETWEEN STRESS AND JOB PERFORMANCE high P E R F O R M A N C E low low STRESS high
  14. 14. STRESS RESEARCH Type A and complexity leads to cardiovascular problems. Job control, job complexity, self –efficacy interact to influence blood pressure. Burnout as a process. Emotional exhaustion-lack of energy and a feeling that one’s emotional resources are used up. Coping strategy for emotional buffer(relaxation, exercise, psychological, recreational, companionship) Sense of inadequacy.
  15. 15. STRESS AND OCCUPATION ACCOUNTANTS, ARTIST, AUTO MECHANIC & FORESTER LOW STRESS OCCUPATION HOSPITAL MANAGER, PHYSICIAN PSYCHOLOGISTS, SCHOOL PRINCIPAL POLICE OFFICER, 911 OPERATOR, U.S. PRESIDENT WAITER/ WAITRESS MEDIUM STRESS OCCUPATION HIGH STRESS OCCUPATION
  16. 16. BIBLIOGRAPHY ORGANIZATIONAL BEHAVIOR- STEPHEN P.ROBBINS TINOTHY A.JUDGE NEHARIKA VOHRA WIKIPEDIA(STRESS IN MANAGEMENT) AUTHORSTREAM.NET
  17. 17. THANK YOU

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