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Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
Connections Platform Integration - LS2012
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Connections Platform Integration - LS2012

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  • 1. ID223 IBM® Connections PlatformIntegrationMike Roche | Distinguished Engineer | IBMLuis Benitez | Social Software Product Manager | IBM© 2012 IBM Corporation
  • 2. 2 | © 2012 IBM Corporation
  • 3. Agenda■ Why Socialize Existing Processes■ Social Business Standards■ Reaching with IBM Connections■ Engaging with IBM Connections■ Discover with IBM Connections■ Act with IBM Connections■ Q&A 3 | © 2012 IBM Corporation
  • 4. How Do Most People Work Today? 4 | © 2012 IBM Corporation
  • 5. What Do We Want? 5 | © 2012 IBM Corporation
  • 6. Too Many Things to Choose From 6 | © 2012 IBM Corporation
  • 7. … but when do you use what? 7 | © 2012 IBM Corporation
  • 8. Some try to make their apps more social... 8 | © 2012 IBM Corporation
  • 9. … but this creates social silos around your businessapps 9 | © 2012 IBM Corporation
  • 10. “Social” will have little impact if not integrated with yourdaily work 10 | © 2012 IBM Corporation
  • 11. So how do I best get value ? 11 | © 2012 IBM Corporation
  • 12. Key services of a Social Business | © 2012 IBM Corporation
  • 13. AccessPoints And more ... Services could include; Mail, presence Services could include; web document Services could include; real-time awareness, meetings, collaborative editing, collaborative authoring, shared sentiment analysis, web analytics,Social document editing, & more. files / folders & more. smart filtering & more.businesscapabilitiesDeliverymodels © 2011 IBM Corporation | © 2012 IBM Corporation
  • 14. Social “enabled” business applications / tools Stay Connected in your Mail application Easy access to experts, key documents, stay current with what is happening in your network, initiate and work on collaborative tasksDesigns subject to change 14 | © 2012 IBM Corporation
  • 15. Social “enabled” business applications / tools - continued Mobilize team / crowd Collaborate on a set of objectives and insights, find the right experts and drive actionsDesigns subject to change 15 | © 2012 IBM Corporation
  • 16. Social “enabled” business applications / tools - continued“Socialize your web sites” – internally or externallyPromote experts, engage with your audiences, harness ideas, buildcommunities, drive discussions, and get answers 16 | © 2012 IBM Corporation
  • 17. All people-oriented business processes are impacteddramatically by Social Business capabilitiesPeople-oriented business processes areprocesses that meet one or more of Customer Human Capitalthese criteria: Management Management Create customer Flexible organizations advocates Workforce optimization Customer care and ■ Process effectiveness depends on insight optimizing networks of customers, employees, partners and/or vendors Social ■ Process efficiency is bounded by the Product Business Enterprise efficiency of interactions of Management capabilities Resource participants in the process Planning Flexible Collaborative product relationships ■ The quality of decision making devt depends on insight about people and relationships – customers, Supply Chain employees, etc. Management Flexible relationships 17 | © 2012 IBM Corporation
  • 18. Agenda■ Why Socialize Existing Processes■ Social Business Standards■ Reaching with IBM Connections■ Engaging with IBM Connections■ Discover with IBM Connections■ Act with IBM Connections■ Q&A 18 | © 2012 IBM Corporation
  • 19. Lead with Open StandardsMaximizes integration possibilities■ Enabling the next generation of socially-enabled solutions to enhance customers existing investments and heterogeneous platforms ─ Focus on open standards and “loosely coupled” web-centric architectures■ A commitment to drive and leverage open standards ─ Maximize choice, flexibility, and ease of integration ─ Drive enterprise innovation and leverage rapid innovation on the public web ─ Minimize incremental cost of targeting additional desktop and mobile platforms ─ Leverage dominant skillsets based around web technologies HTML5 ARIA SAML 19 | © 2012 IBM Corporation
  • 20. OpenSocial■ Social APIs and Mini Applications Implementations Include: Cisco, SAP, (Gadgets) Jive, Atlassian, IBM LotusLive, Google, Yahoo, MySpace, LifeRay,■ IBM has a leadership role Oracle, Magneto, Tibco Tibbr, Surfnet, including Paypal . . . ─ On the Board of Directors LotusLiveTM, IBM® Connections, IBM Lotus® Notes®/Domino®, Rational ─ Committers on Apache Shindig Team ConcertTM, Sterling . . . ─ Has been instrumental in drafting the OpenSocial 2.0 specification Tweets from Other Vendors at the OpenSocial State of the Union (May, 2011) ─ Invented and gave to the community Embedded Experiences and many, many more capabilities ─ Provided enterprise extensions | © 2012 IBM Corporation
  • 21. ActivityStrea.ms■ The primary event propagation Implementations Include: Facebook, mechanism for Social Business MySpace, Microsoft Windows Live, Google Buzz, BBC, Opera, TypePad, Gowalla, Yammer, Gnip, SocialCast,■ Streams contain events and the means Superfeedr, Tibber, YIID to act upon them■ Those means, for users to execute Lotus Live, Connections, tasks without a sovereign pivot, include Notes/Domino, Rational Team embedded experiences Concert, Sterling . . .■ The lead editor for the ActivityStream specification (JSON) is James Snell from IBM | © 2012 IBM Corporation
  • 22. OAuth■ Delegated Authorization provides a means for interaction between gadgets■ Can use a variety of authorization mechanisms (SAML, etc.)■ Cornerstone of security in Social Business Lotus Live, Connections, Notes/Domino, Rational Team Concert, Tivoli, Websphere, Sterling . .■ Rapidly evolving specification Implementations Include: Facebook, MySpace, Microsoft Windows Live, Google, BBC, Opera, TypePad, Gowalla, Gnip, SocialCast, Superfeedr, Tibber, YIID, Cisco, Yammer, SAP, Jive, Atlassian, IBM LotusLive, Yahoo, LifeRay, Oracle, Magneto, Tibco Tibbr, Surfnet, Paypal . . . | © 2012 IBM Corporation
  • 23. 23 | © 2012 IBM Corporation
  • 24. Same Gadget But Different Experience on Different Platforms and ContainersFor example, gadgets for... ● CRM ● HR ● Customer Support ● Doc management ● Workflow ● Rich Media and more . . . | © 2012 IBM Corporation
  • 25. Agenda■ Why Socialize Existing Processes■ Social Business Standards■ Reaching with IBM Connections■ Engaging with IBM Connections■ Discover with IBM Connections■ Act with IBM Connections■ Q&A 25 | © 2012 IBM Corporation
  • 26. Plugins and Widgets■ Notes Status Updates ─ Update your status or view updates from your Network directly in Lotus Notes■ Notes Files Connector ─ Access your Files directly from the sidebar ─ Drag and drop files to quickly upload■ Community access to SharePoint ─ Open and add files to Microsoft SharePoint from within a IBM Connections Community■ Microsoft Outlook plugin ─ Search on a persons name to view their business card ─ Add a Microsoft Outlook e-mail to an activity ─ Use IBM Connections as a provider for Outlook Social Connector Solutions Catalog http://catalog.lotus.com 26 | © 2012 IBM Corporation
  • 27. Rational Team Concert● Allow developers to quickly discover experts throughout organization● Enables Rational Team Concert (RTC) development teams to collaborate with all stakeholders via Connections● Makes it easy for developers to share and interact with the social network while accelerating innovation ● Share RTC Work-items as Blogs, Forum Posts or Status Updates ● Browse & search Connections from RTC ● Connects RTC Projects to Communities ● View Connections Business Cards within 27 RTC Web UI IBM Confidential Download Now: https://jazz.net/projects/rational-team-concert/features/social 27 | © 2012 IBM Corporation
  • 28. Connections for Web Experience● Socialize your portal to find content faster & engage users by facilitating communication● Easily bring Communities to your Web Experience via community portal pages.● Enable customers to become your brand allowing collaboration in Connections from portal● Use Connections as your bridge between external and internal users 28 | © 2012 IBM Corporation
  • 29. Windows® Explorer Plugin 29 | © 2012 IBM Corporation
  • 30. Bookmark to Connections■ Google Reader and IBM Connections Bookmarks Integration (CuriousMitch) ─ http://www.curiousmitch.com/2011/11/integrating-google-reader-with-ibm-connections- bookmarks/? utm_source=dlvr.it&utm_medium=twitter&utm_campaign=curiousmitch_twitter#comment-20694 | © 2012 IBM Corporation
  • 31. Mobile Apps 31 | © 2012 IBM Corporation
  • 32. iPad Blog Editor from Blogsy Blogsy will get me the content for this 32 | © 2012 IBM Corporation
  • 33. Agenda■ Why Socialize Existing Processes■ Social Business Standards■ Reaching with IBM Connections■ Engaging with IBM Connections■ Discover with IBM Connections■ Act with IBM Connections■ Q&A 33 | © 2012 IBM Corporation
  • 34. Enterprise Content Manager Integration■ Communities and Teams need a place to store documents■ IBM Enterprise Content Management (ECM) provides class-leading repository services for IBM Connections■ Document Library within Communities utilizing the power of ECM■ Desktop connectors provide round-trip editing 34 | © 2012 IBM Corporation
  • 35. Social Business Integration ■ Protection over standard Websphere ICAP interface ® ─ Real-time File Analysis for Viruses ─ Protection from known and unknown viruses ─ Pro-active alerting to users ■ Planned for Protector “next” ─ Keyword and Regular Expression Support ─ Blog-spam and Wiki filters The information on the new product(s) is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. 35 | © 2012 IBM Corporation
  • 36. Portal+DB2+Connections+Sharepoint http://www.youtube.com/watch?v=tBBAxVE1jMM 36 | © 2012 IBM Corporation
  • 37. AppFusions Brings JIRA into Connections■ Brings the activity stream from JIRA into Connections■ Monitor and see whats happening within JIRA directly from IBM Connections■ Enables users to have a single place to see whats happening across the enterprise 37 | © 2012 IBM Corporation
  • 38. Connections Data Population■ Social Now & Smart Populator from ISSL IBM Connections 38 | © 2012 IBM Corporation
  • 39. Value Added Solutions - Server-based■ embed.ly in Connections ─ http://www.lbenitez.com/2011/06/i-love-it-embedly-in-ibm-connections.html | © 2012 IBM Corporation
  • 40. Value Added Solutions – Server-based■ Backup / Restore Tool For Communities ─ http://synch.rono.us/social/blog.nsf/dx/backup.htm | © 2012 IBM Corporation
  • 41. kudos@kudosbadges.com www.kudosbadges.com twitter @kudosbadges
  • 42. Value Added Solutions - Client-based■ OnTime Social Scheduling (IntraVision) ─ http://ontimesuite.com/news/nomination-for-lotusphere-2012-awards.html | © 2012 IBM Corporation
  • 43. TalkWheel Discussions in Communities 43 | © 2012 IBM Corporation
  • 44. Subscribe to Media Gallery via iTunes 44 | © 2012 IBM Corporation
  • 45. Agenda■ Why Socialize Existing Processes■ Social Business Standards■ Reaching with IBM Connections■ Engaging with IBM Connections■ Discover with IBM Connections■ Act with IBM Connections■ Q&A 45 | © 2012 IBM Corporation
  • 46. Social Business Mashup – “Social Banking”A generalized scenario based on a realcustomer engagement.This “Social Banking Mashup” monitorsthe “Social Pulse” of a bank in real-timein addition to deep analytics intoconsumer insights.Components used: • IBM Cognos Consumer Insights • IBM Connections integration • Real-Time Twitter Feeds • Google Trends Search • Built with IBM Mashup Center – enterprise mashup platform. 46 | © 2012 IBM Corporation
  • 47. Cognos Consumer Insight●Sentiment analysis on social contentwithin IBM Connections to gain insighton opportunities or bottlenecks 47 | © 2012 IBM Corporation
  • 48. Value Added Solutions – Server-based■ Twitter Feed in Profiles (JustNudge) ─ http://www.lbenitez.com/2011/11/how-to-get-twitter-feed-added-to-ibm.html | © 2012 IBM Corporation
  • 49. Value Added Solutions – Server-based■ Add Facebook Like, Google +1, & Twitter buttons to Connections ─ http://www.lbenitez.com/2011/06/how-to-add-facebook-like-twitter-and.html | © 2012 IBM Corporation
  • 50. Twitter Monitoring in Connections■ Leverage existing monitoring tools directly inside IBM Connections■ Create a single place to monitor interactions■ Choose which hashtags to monitor 50 | © 2012 IBM Corporation
  • 51. Twitter Sentiment Analysis in Connections■ Use Cognos Consumer Insight and InfoSphere Streams to gauge consumer sentiment on social networks such as Twitter 51 | © 2012 IBM Corporation
  • 52. Actiance Vantage TM 52 | © 2012 IBM Corporation
  • 53. Agenda■ Why Socialize Existing Processes■ Social Business Standards■ Reaching with IBM Connections■ Engaging with IBM Connections■ Discover with IBM Connections■ Act with IBM Connections■ Q&A 53 | © 2012 IBM Corporation
  • 54. TIMETOACT GROUP 54 | © 2012 IBM Corporation
  • 55. Cognos and ConnectionsHelps teams maximize their efficiency, anduse resources effectively when makingimportant decisions. ■ From Cognos Business Intelligence Dashboard  Initiate an Activity  View a list of Activities associated with the Dashboard  Access an Activity that is associated with a Dashboard ■ From IBM Connections  Open the Dashboard that is associated with an Activity  Access all the social collaboration capabilities of IBM Connections (e.g. Profiles, Communities, Wikis, Blogs, Bookmarks, and more) 55 | © 2012 IBM Corporation
  • 56. “Collaboration” – Act on your new insights withIBM Connections 56 | © 2012 IBM Corporation
  • 57. Value Added Solutions – Server-based■ Profile Completion Widget (JustNudge) ─ http://www.lbenitez.com/2011/08/profile-completion-widget-now-available.html | © 2012 IBM Corporation
  • 58. Social Project Management 58 | © 2012 IBM Corporation
  • 59. Examples of Connections in Portal 59 | © 2012 IBM Corporation
  • 60. How To Get Started© 2012 IBM Corporation
  • 61. Slide on API and pointers 61 | © 2012 IBM Corporation
  • 62. Q&A© 2012 IBM Corporation
  • 63. Recommended Sessions■ INV201 – Strategy in Action: Building an Exceptional Work Experience for a Social Business – Mon 11am■ ID222 – Exceptional Work Experience – Collaboration in Context with IBM Connections – Mon 1pm■ AD202 – Social Business Standards: Making Social Work – Mon 1pm■ AD203 – Developing Custom Client Applications Using the IBM Connections APIs – Weds 11:15am■ ID224 – Whats Coming in IBM Lotus Quickr for Domino “Next” - Weds 1:30pm■ ID229 – Make Your Microsoft Stack Social with IBM Connections – Weds 3pm■ INV305 – Getting Beyond Good Enough with MS Sharepoint – Thurs 10am 63 | © 2012 IBM Corporation
  • 64. Legal disclaimer© IBM Corporation 2012. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. All references to Showcase and Greenwell refer to a fictitious company and are used for illustration purposes only. 64 | © 2012 IBM Corporation

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