While hard work and good ideas are essential to success, your ability to express those ideas and get others to join you is just as important. (I apologize if you can’t see this in the back of the room, but it’s in your handout). Much of this verbal expression will be one on one or in small groups, but periodically you will be involved in more formal and public speaking in front of larger numbers. If this thought makes you nervous, you are not alone. Many speakers lack the skills and confidence to make effective (oops, I guess that’s a typo) presentations. We have all been victims of speakers who put us to sleep. Despite knowing how ineffective many speakers are, many of us have found that, despite the best intentions, we haven’t fared much better. We knew the topic and the ideas were written down, but the presentation still didn’t go well. Was it the way you delivered the presentation? Was it because the audience didn’t seem interested?
Intelligibility =understandability Variability =expresses differences in meaning Articulation (enunciation)= the precision and clarity with which you utter the sounds of speech. Chiefly the job of the jaw, tongue, and lips. Most articulation problems come from laziness on the parts of these organs. Pronunciation =traditional or customary utterance of words. Common faults are the misplacement of accent, omitting sounds, adding sounds, and verbalizing silent letters. Vocalized pauses =uh, um, ah. Know your subject. Overuse of stock expressions =OK, like, you know. Conveys a lack of originality. Substandard grammar Force= variability of volume Pitch =highness or lowness Emphasis =stressing certain phrases or sections
Communication skillsPresentation techniquesByVikram kalyani12011011601712IT1B16
While hard work and good ideas are essential to success, yourability to express those ideas and get others to join you isjust as important. Much of this verbal expression will beone on one or in small groups, but periodically you will beinvolved in more formal and public speaking in front oflarger numbers. If this thought makes you nervous, you arenot alone.Many speakers lack the skills and confidence to makeeffective presentations. We have all been victims ofspeakers who put us to sleep. Despite knowing howineffective many speakers are, many of us have found that,despite the best intentions, we haven’t fared much better.We knew the topic and the ideas were written down, but thepresentation still didn’t go well. Was it the way youdelivered the presentation? Was it because the audiencedidn’t seem interested?
“The biggest problem withcommunication is the illusionthat it has beenaccomplished.”-George Bernard Shaw
What is your vision ofthe ideal presenter inour environment?
“I always think a greatspeaker convinces us notby force of reasoningbut because he is visiblyenjoying the beliefs hewants us to accept.”-W.B. Yeats
General Competencies Interpersonal Communication Professionalism Practice-Based Learning &Improvement
Stage FearFor some people, the thought ofgiving a presentation is morefrightening than falling off a cliff,financial difficulties, snakes andeven death.
Dealing with Stage FearAudiences are forgivingNervousness is usually invisibleBe yourselfPractice deep breathing/ visualizationtechniquesBegin in your comfort zone
Check out the room in advance Concentrate on the message Begin with a slow, well preparedintro; have a confident andclear conclusion Be prepared and practice
Eye ContactNever let them out of your sight.Looking them in the eye makes themfeel that they are influencing whatyou say.Eye contact allows the presentation toapproximate conversation—theaudience feels much more involved.
Body LanguageNO-NO’s Lean on or grip the podium Rock or sway in place Stand immobile Use a single gesture repeatedly Examine or bite your fingernails
Body LanguageNO-NO’sCross your arms in front of your chestUse obviously practiced or stiltedgesturesChew gum or eat candyClick or tap your pen, pencil or pointer
Body LanguageNO-NO’sLean into the microphoneShuffle your notes unnecessarilyTighten your tie or otherwise playwith your clothingCrack your knucklesJangle change or key in your pocket
Voice VoiceIntelligibility Articulation Pronunciation Vocalizedpauses Overuse ofstockexpressions Substandardgrammar Voice Variability Rate of speech Volume Pitch or tone Emphasis
Preparing ContentAnalyze your AUDIENCE.Define what ACTION you wantthem to take.Arrange your ARGUMENT to movethem.3 A’s
Analyze Your AudienceWhat are their names, titles,backgrounds, reasons for attending,etc…?What are their big concerns?What are their objectives, fears, hotbuttons, and attitudes?
Analyze Your AudienceWhat is their perception of youand your institution?What are their questions likelyto be?What is personally at stake forthem?How much detail do they need?
Define What ActionWhat action do you want theaudience to take?Define it in terms of theaudience.What will they feel, believe, anddo after hearing your talk?
Arranging Your Argument1. Shake hands with theaudience.2. Get to the point.3. Present your theme.4. Tell ‘Em3.5. Develop your agenda pointby point.
Questions & Answers“Does anyone have anyquestions for my answers?”-Henry Kissinger
Questions & AnswersBeginning of a whole newinteractive presentationOpportunity to make apointMost presentations are wonor lost here
Questions & Answers Anticipate lines ofquestioning Rehearse Don’t rank questions Keep answers brief Be honest—don’t BS Avoid negative words Don’t repeat negative questions Clarify question Defer to experts Move your eyes off questioner If negative, end your responsefocused on somebody else
NEVER arguewith a member ofthe audience.THE RULE
Instead…Look at the questioner.Remain neutral andattentive.Listen to the wholequestion.Pause before you respond.Address the questioner, thenmove your eyes to others.
Easy as A B C“I can’t Answerthat questionBecause …, but ICan tell you…”
“Better to keep yourmouth shut and appearignorant than open itand remove all doubt.”-Mark Twain
“Make sure you have finishedspeaking before your audiencehas finished listening.”-Dorothy Sarnoff