Role of communication
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Role of communication

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Role of communication Presentation Transcript

  • 1. IMPORTANT FUNCTIONS OF MANAGINGForecasting and planning – Communicating the organizations objectives, policies, programes, procedures and budgetary provisions to the concerned people. vikas vadakara
  • 2. • Forecasting and Planning – Communicating the organizations’ objectives, policies, programmes, procedures and budgetary provisions to the concerned people.• Organising – Formal and informal relationships within the organization are developed and maintained through interpersonal communication.• Instructing – Interpersonal exchange of information regarding products, processes and targets.• Coordinating – Requires excellent communication skills to ensure that all efforts are directed towards the achievement of a single organizational goal.• Controlling – Competence to receive information and respond quickly. Checks results and receives feedback. vikas vadakara
  • 3. COMMUNICATION STRUCTURE IN ORGANISATION• Formal channel of communication--- Means of communications- formally controlled by managers or people in position. Ensures information flow in timely and accurate manner.• ADVANTAGES--- Maintain authority structure of the organisation, easier to fix responsibility• Better cooperation and coordinations among employees are achieved. vikas vadakara
  • 4. • Information is more trustworthy and can be easily relied on.• Memos, circulars, instructions etc are part of the formal commn.• There is minimal chance of information leak vikas vadakara
  • 5. • DISADVANTAGES – time consuming. Small pieces of info passes thro long formal channels hence time consuming.• Does not allow social and emotional bonds to be created – absence employees do not feel at ease• Inhibition or stand in the way of free flow of info between organsational levels. vikas vadakara
  • 6. INFORMAL CHANNEL OF COMMN• Advantages– speedy transmission• Uniting force• Creation of ideas• Good personal relationship• Disadvantages --- cannot be taken seriously• Spreads or transmits information by word of mouth• Does not carry complete information- guess work vikas vadakara
  • 7. • Distorts information – entirely unofficial, informal and authentyicated.• Chances of misinterpretation• Lack of Accountability. vikas vadakara