Enterprise Mobile UX Designing in Agile

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We developed 4 native apps (iPhone, Andorid, Blackberry, and J2ME) with 2 development team, all at the same time within a 7 month period, and 1 Interaction designer.

In this session I will share my experience as a the lead designer on the project, how we planned the design aspects of the project, some creative ways of doing quick usability evaluations as mobile phone is such a personal device, how we achieved consistency across the various platforms, some of creative ways we came up to effectively use designer-developer collaboration so that I don’t have to create Hifi’s for every screen on every phone platform we supported.

Im hoping you can learn from my experience - if you are planning to design/build mobile apps across multiple mobile platforms or if you have already started the process. This will also help you to learn how and what is required when development team is offshore or non co-located, especially in an Agile Scrum framework. And at the end of the session I will also provide a list of useful design resources that I used over the project to help design and usability go faster.

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Enterprise Mobile UX Designing in Agile

  1. 1. 4 mobile apps 2 dev teams 1 enterprise mobile solutionOne (Sleepless) Interaction Designer’s experience doingmobile design in Agile! Vijay Hanumolu @vijju2k© 2011 KRONOS INCORPORATED I May 31, 2011
  2. 2. Agenda • Introduction • Decisions • User eXperience • App Design • Quality • Takeaways© 2011 KRONOS INCORPORATED I May 31, 2011
  3. 3. INTRODUCTION© 2011 KRONOS INCORPORATED I May 31, 2011
  4. 4. Kronos (??)© 2011 KRONOS INCORPORATED I May 31, 2011
  5. 5. Workforce Management© 2011 KRONOS INCORPORATED I May 31, 2011
  6. 6. Why Mobile?© 2011 KRONOS INCORPORATED I May 31, 2011
  7. 7. DECISIONS DECISIONS…© 2011 KRONOS INCORPORATED I May 31, 2011
  8. 8. Native or Mobile Browser© 2011 KRONOS INCORPORATED I May 31, 2011
  9. 9. Native App© 2011 KRONOS INCORPORATED I May 31, 2011
  10. 10. Mobile browser© 2011 KRONOS INCORPORATED I May 31, 2011
  11. 11. Decisions Decisions… MOBILE PLATFORMS© 2011 KRONOS INCORPORATED I May 31, 2011
  12. 12. Which Platform(s)© 2011 KRONOS INCORPORATED I May 31, 2011
  13. 13. Our Choice© 2011 KRONOS INCORPORATED I May 31, 2011
  14. 14. Which Devices© 2011 KRONOS INCORPORATED I May 31, 2011
  15. 15. Our Choice© 2011 KRONOS INCORPORATED I May 31, 2011
  16. 16. Decisions Decisions… ENTERPRISE MOBILE APPS© 2011 KRONOS INCORPORATED I May 31, 2011
  17. 17. Concept© 2011 KRONOS INCORPORATED I May 31, 2011
  18. 18. Client – Server Architecture Server© 2011 KRONOS INCORPORATED I May 31, 2011
  19. 19. Performance© 2011 KRONOS INCORPORATED I May 31, 2011
  20. 20. Response Time Wi-Fi Wi-Fi/VPN 3G 3G w/VPN iPhone Android Blackberry N/A J2ME N/A N/A 0-3 secs 3-5 secs© 2011 KRONOS INCORPORATED I May 31, 2011
  21. 21. Scalability© 2011 KRONOS INCORPORATED I May 31, 2011
  22. 22. Security© 2011 KRONOS INCORPORATED I May 31, 2011
  23. 23. USER EXPERIENCE…© 2011 KRONOS INCORPORATED I May 31, 2011
  24. 24. Goals • Design for broad range of mobile devices • Consistency across products • Honor native UI models • Fast and simple • Ease of task completion© 2011 KRONOS INCORPORATED I May 31, 2011
  25. 25. Requirements© 2011 KRONOS INCORPORATED I May 31, 2011
  26. 26. Interaction Flow© 2011 KRONOS INCORPORATED I May 31, 2011
  27. 27. Design Studio© 2011 KRONOS INCORPORATED I May 31, 2011
  28. 28. Rapid Prototyping & Reviews© 2011 KRONOS INCORPORATED I May 31, 2011
  29. 29. Paper Prototype© 2011 KRONOS INCORPORATED I May 31, 2011
  30. 30. Prototype in a pocket© 2011 KRONOS INCORPORATED I May 31, 2011
  31. 31. got 5 min?© 2011 KRONOS INCORPORATED I May 31, 2011
  32. 32. SUS Questionnaire© 2011 KRONOS INCORPORATED I May 31, 2011
  33. 33. User eXperience… CONSISTENCY© 2011 KRONOS INCORPORATED I May 31, 2011
  34. 34. Consistency • Across app • Across platforms • Across enterprise product suite© 2011 KRONOS INCORPORATED I May 31, 2011 s
  35. 35. Consistency© 2011 KRONOS INCORPORATED I May 31, 2011
  36. 36. Consistency© 2011 KRONOS INCORPORATED I May 31, 2011
  37. 37. Consistency© 2011 KRONOS INCORPORATED I May 31, 2011
  38. 38. Consistency© 2011 KRONOS INCORPORATED I May 31, 2011
  39. 39. Consistency© 2011 KRONOS INCORPORATED I May 31, 2011
  40. 40. APP DESIGN© 2011 KRONOS INCORPORATED I May 31, 2011
  41. 41. Staggered Development Kickoff Sprint’s Code Freeze Quiet Period Design Process iPhone Development Android Development Qualification, tail Quiet Period activities Blackberry Development J2ME App Development Device Porting© 2011 KRONOS INCORPORATED I May 31, 2011
  42. 42. Adobe Device Central© 2011 KRONOS INCORPORATED I May 31, 2011
  43. 43. Adobe Device Central© 2011 KRONOS INCORPORATED I May 31, 2011
  44. 44. Density Independence© 2011 KRONOS INCORPORATED I May 31, 2011
  45. 45. Density Independence© 2011 KRONOS INCORPORATED I May 31, 2011
  46. 46. 9 Patch© 2011 KRONOS INCORPORATED I May 31, 2011
  47. 47. Collaboration© 2011 KRONOS INCORPORATED I May 31, 2011
  48. 48. Device Porting Reference Device Certified Devices© 2011 KRONOS INCORPORATED I May 31, 2011
  49. 49. QUALITY© 2011 KRONOS INCORPORATED I May 31, 2011
  50. 50. Heuristic Evaluation© 2011 KRONOS INCORPORATED I May 31, 2011
  51. 51. Formal Usability Evaluation ©Tobii Mobile Device Stand© 2011 KRONOS INCORPORATED I May 31, 2011
  52. 52. Formal Usability Evaluation ©Looxcie Bluetooth Camcorder© 2011 KRONOS INCORPORATED I May 31, 2011
  53. 53. Internationalization© 2011 KRONOS INCORPORATED I May 31, 2011
  54. 54. Internationalization Screen Shots (different device language)© 2011 KRONOS INCORPORATED I May 31, 2011
  55. 55. Internationalization© 2011 KRONOS INCORPORATED I May 31, 2011
  56. 56. © 2011 KRONOS INCORPORATED I May 31, 2011
  57. 57. Useful links • Balsamiq • Adobe Device Central • Mobile Design Patterns • Mobile Phone Hi-Fi templates (PSDs) • Design4mobile • Design Guidelines – Apple – Android – Blackberry – J2ME (Nokia) – LWUIT • Twitter© 2011 KRONOS INCORPORATED I May 31, 2011
  58. 58. Thank you !!! More Information vijay.hanumolu@kronos.com @vijju2k© 2011 KRONOS INCORPORATED I May 31, 2011

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