HTMSL - Ivr solutions
 

HTMSL - Ivr solutions

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HTMSL - Ivr solutions HTMSL - Ivr solutions Presentation Transcript

  • IVR Solutions
  • HTMSL IVR Platform Capabilities  Multilingual IVR Flows  Customization possibilities, as per the client requirements  IVR Solutions integrated with SMS and Web  Capability to manage Large scale IVR Campaigns  In-House IVR Set up with 120 PRIs of different operators  Missed Call solution over a Landline Number  Missed Call solution over a long code  Multi-Level Inbound IVR Flow on a vanity/premium long code  Multi-Level Outbound IVR Flow, with provisions for seeking inputs and recording messages Contd…
  • Contd…  Operations and Support:  24X7 Operations and Support available  Automated alerts in case of connectivity issues/downtime  Prompt recording by professional artists and in various moods  Call Conferencing Solutions Case Studies …
  • Some of the Marketing IVR Campaigns that we did… Jaago Agra Campaign Call Conferencing solution being done for… Contd…
  • Running missed call solutions for some brands… Enterprise IVR Services being managed for…  Wikipedia on Mobile - Monsanto (Farmer Contact Program) . More then 3 million calls every month to farmers in rural areas of India.  Spicejet (Notification system for Customers) : Approx 3 million customer touch points every month. Contd…
  • Thank You !! Contact – Vijayendra Dwari Vijayendra.dwari@hindustantimes.com Call @ 91-9910863344 We will get back to you promptly !!