Research presentation - vijal doshiPresentation Transcript
Modern collaboration technologies in organizations, factors affecting adoption, parameters for successful roll-out Presented by : VijalDoshi Course: IS692 Research Project Seminar, Spring 2011
Collaboration and Technologies Collaboration is a process where two or more people or organizations work together to accomplish some common goals by sharing knowledge, experience and skills Electronic collaboration is the purposeful use of networking and collaboration technologies to support groups in the creation of shared understanding toward joint effect
Benefits of Collaboration Technology Letting people connect with the correct information at the right time Helping connect people with the correct business processes Letting people connect with the other people they need to connect to
Research questions What are various collaboration technologies and tools and their associated benefits in driving workforce collaboration and productivity? What are the Frameworks that organizations can use to evaluate disparate Collaboration technologies for application to their unique needs and cultures What are the factors driving and hindering adoption of collaboration technologies in organizations? What are the approaches for successful roll-out of collaboration technology across organizations?
Hypothesis In order to improve productivity and gain full benefit of collaboration technologies, an organization has to select right set of technologies that address various adoption factors that are unique to its organizational needs, situation and culture An organization that carefully selects collaboration technologies suiting its unique characteristic and challenges, applies them systematically and follows through in their adoption can notice substantial benefits post implementation
Methodology Descriptive Research Extensive review of Literature dealing with
Types of Collaboration technologies
Collaboration technology adoption Frameworks
Collaboration technology selection and adoption factors
Representative types of e-collaboration Technology Technologies for Informal Conversations and Presentations
Phone, Conference lines, Chat, Video conferencing, Application and desktop sharing
Technologies for Longer term structured collaboration
Online project management tools, virtual team rooms, Online communities, Wikis, Blogs, etc.
Evaluation and implementation Frameworks Frameworks provide guidance on aspects of technology evaluation, selection, implementation, user adoption and management Examples of Collaboration Technology Frameworks
3 C (communication, coordination, cooperation) Framework
Factors Impacting Success Different Factors impact success at different stages
Current state of Collaboration Technology in organization
Perceived Benefit by users of technology
Questions? Thank you !
References “Using technology to improve workforce collaboration”, By James Manyika, Kara Sprague and Lareina Yee, McKinsey & Co. “Collaboration 2.0 - Technology and Best Practices for Successful Collaboration in a Web 2.0 World”, By David Coleman and Stewart Levine “Creating a Collaborative Enterprise”, A strategy white paper by CISCO Systems “Critical Factors for Adoption of Collaborative Technologies”, By David Coleman and Jeff Young “Collaboration Operations: Ensuring Success”, by Dr. Mark T. Maybury “Adoption of Collaboration Technologies: Integrating Technology Acceptance and Collaboration Technology Research”, by Alan R. Dennis, ViswanathVenkatesh, V. Ramesh