Research presentation - vijal doshi


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  • My IntroductionWho am IFor this class I took up collaboration technology as my research focus as I wanted to learn more about collaboration tools and technologies
  • Here are some of the benefits of collaboration technologies
  • So my research focused on understanding three things of collaboration technologies :What are modern collaboration technologies that organizations can leverageAre there frameworks that help organizations with systematic selection and adoptionWhat are most important factors to look out for
  • I went in with a hypothesis that Collaboration technology can dramatically improve workforce productivity and reduce cost. But to achieve that organization has to follow a systematic approach and pay attention to non technology factors like people and processes. They also have to identify as to where would collaboration technology be most applicable.
  • I decided to review and leverage existing research done by experts in this area. So basically I did a descriptive research. Some of the papers listed in Appendix were backbone of my research.
  • Here are the results of my research
  • You can find extensive categorization of types of collaboration technologies and a comprehensive list of real tools and technologies in my paper. But here are some representative technology types and some examples.
  • In my paper I have dealt with these frameworks in detail and also included examples where they were used
  • There are many things that organizations need to be careful about if they want the collaboration technology to succeed. In my paper I have detailed analysis. But here are some of those factors for success.
  • Thank you. I would like to answer any questions that you may have.
  • Research presentation - vijal doshi

    1. 1. Modern collaboration technologies in organizations, factors affecting adoption, parameters for successful roll-out<br />Presented by : VijalDoshi<br />Course: IS692 Research Project Seminar, Spring 2011<br />
    2. 2. Collaboration and Technologies<br />Collaboration is a process where two or more people or organizations work together to accomplish some common goals by sharing knowledge, experience and skills<br />Electronic collaboration is the purposeful use of networking and collaboration technologies to support groups in the creation of shared understanding toward joint effect<br />
    3. 3. Benefits of Collaboration Technology<br />Letting people connect with the correct information at the right time<br />Helping connect people with the correct business processes<br />Letting people connect with the other people they need to connect to <br />
    4. 4. Research questions <br />What are various collaboration technologies and tools and their associated benefits in driving workforce collaboration and productivity?<br />What are the Frameworks that organizations can use to evaluate disparate Collaboration technologies for application to their unique needs and cultures <br />What are the factors driving and hindering  adoption of collaboration technologies in organizations? What are the approaches for successful roll-out of collaboration technology across organizations?<br />
    5. 5. Hypothesis<br />In order to improve productivity and gain full benefit of collaboration technologies, an organization has to select right set of technologies that address various adoption factors that are unique to its organizational needs, situation and culture<br />An organization that carefully selects collaboration technologies suiting its unique characteristic and challenges, applies them systematically and follows through in their adoption can notice substantial benefits post implementation <br />
    6. 6. Methodology<br />Descriptive Research <br />Extensive review of Literature dealing with <br /><ul><li>Types of Collaboration technologies
    7. 7. Collaboration technology adoption Frameworks
    8. 8. Collaboration technology selection and adoption factors</li></li></ul><li>Results<br />
    9. 9. Representative types of e-collaboration Technology <br />Technologies for Informal Conversations and Presentations <br /><ul><li>Phone, Conference lines, Chat, Video conferencing, Application and desktop sharing</li></ul>Technologies for Informal Sharing <br /><ul><li>Emails, Discussion groups, Social Networking sites, File sharing servers, Message boards, Collaborative document sharing</li></ul>Technologies for Longer term structured collaboration <br /><ul><li>Online project management tools, virtual team rooms, Online communities, Wikis, Blogs, etc.</li></li></ul><li>Evaluation and implementation Frameworks<br />Frameworks provide guidance on aspects of technology evaluation, selection, implementation, user adoption and management<br />Examples of Collaboration Technology Frameworks<br /><ul><li>McKinsey Framework
    10. 10. CISCO Framework
    11. 11. 3 C (communication, coordination, cooperation) Framework</li></li></ul><li>Factors Impacting Success<br />Different Factors impact success at different stages <br /><ul><li>Requirement Analysis
    12. 12. Organizational Readiness
    13. 13. Technology Evaluation
    14. 14. Current state of Collaboration Technology in organization
    15. 15. Technology Adoption
    16. 16. Perceived Benefit by users of technology</li></li></ul><li>Questions?<br />Thank you !<br />
    17. 17. APPENDIX<br />
    18. 18. References<br />“Using technology to improve workforce collaboration”, By James Manyika, Kara Sprague and Lareina Yee, McKinsey & Co. <br />“Collaboration 2.0 - Technology and Best Practices for Successful Collaboration in a <br /> Web 2.0 World”, By David Coleman and Stewart Levine<br /> “Creating a Collaborative Enterprise”, A strategy white paper by CISCO Systems<br />“Critical Factors for Adoption of Collaborative Technologies”, By David Coleman and Jeff Young<br />“Collaboration Operations: Ensuring Success”, by Dr. Mark T. Maybury<br />“Adoption of Collaboration Technologies: Integrating Technology Acceptance and Collaboration Technology Research”, by Alan R. Dennis, ViswanathVenkatesh, V. Ramesh<br />