Learn About Disaster Recovery Services


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Virtual Technician Disaster Recovery presentation for Service providers.

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Learn About Disaster Recovery Services

  1. 1. www.yourcompany.com Learn About Disaster Recovery via Offsite Backup. How Does It Work? What Is The Opportunity For You? www.Vigilix.com
  2. 2. www.yourcompany.com Why Offsite Backup? Industry Statistics • Only 35% of SMBs have a comprehensive disaster recovery plan in place. – Gartner • Over 40% of businesses never re- open following a disaster. – Of the remaining companies, at least 25% will close within 2 years. – The U.S. Department of Labor • Over 60% of businesses confronted by a major disaster close within two years. – Association of Records Managers and Administrators.
  3. 3. www.yourcompany.com Why Offsite Backup? Huge Market Potential • Online backup has become essential for: – Value Added Resellers – System Integrators – IT consultants • Businesses of all sizes and natures need to back up their critical business data • Not many businesses have deployed a viable backup solution
  4. 4. www.yourcompany.com Why Offsite Backup? Huge Market Potential • The worldwide data protection and recovery market: – $58 million in 2006 – and will surge to $200 million by 2011 – Source: IDC • “Always on” broadband connection
  5. 5. www.yourcompany.com It’s About the Data Data loss makes a business suffer Business data goes hand in hand with business operations. The loss of such data, or even their temporary inaccessibility, may threaten hard-earned competitive position. Companies without proactive backup and recovery policies are likely to be OUT OF BUSINESS within 2 years of a major disaster. Loss of business data may ruin your company’s reputation, and may lead to expensive litigation. Interrupts business continuity*. *This is key and we will address this a little later.
  6. 6. www.yourcompany.com Why Offsite Backup? Data Loss is Expensive • 2 major causes of data loss = 76% of all Incidents Unreliable Hard-drives User Error!
  7. 7. www.yourcompany.com It’s About the Data Data loss makes a business suffer Servers can be replaced – quickly and (relatively cheaply) – with another server or an interim server until a duplicate device can be configured. ISP or broad band providers can be replaced. Manual activities can replace some of the automated process.
  8. 8. www.yourcompany.com It’s About the Data Data loss makes a business suffer Data Under Attack ! Erased / Corrupt / Viruses / Stolen Data is the most difficult item to “replace” – there is no substitute, you either have it or you don’t. How much can a company lose?
  9. 9. www.yourcompany.com Data Loss is Expensive Your Customers data is worth $10,000/MB – Various studies quantified that: • 1MB of data is worth approximately @$10,000 • Re-building just 20MB of lost data could cost more than $17,000 and nearly three weeks to re-build
  10. 10. www.yourcompany.com Data Loss is Expensive • A single leaked record may cost you $180 to rectify • Retrieval of data from a crashed hard drive can cost you a fortune, and there is NO GUARANTEE of success!
  11. 11. www.yourcompany.com What is the Price / Cost? Cost of Disruption Cost to Recover The cost of downtime is an increasing function of time.
  12. 12. www.yourcompany.com How Much Is It Worth? Estimating the Financial Risk R$ = P x C x T R$ = financial risk P = probability of disaster C= cost of downtime (productivity & revenue) T = time the system is expected to be down
  13. 13. www.yourcompany.com How Much Is It Worth? Estimating the Financial Risk R$ = P x C x T Probability (P) = 20% Cost (C) = $20,000/day Time (T) = 7 days Risk (R) = $28,000 Risk Every Year
  14. 14. www.yourcompany.com Conventional Approaches to Backup Are Not Good Enough! Expensive offsite storage of High failure rates during tape library restoration Reduced flexibility for backup Slow read / write speed caused by fixed capacity per backup media Difficulty in detecting problems of backup before performing Increased likelihood of restoration occurrence of negligence- induced problems (e.g. lost or High maintenance cost misplaced data)
  15. 15. www.yourcompany.com Understand Your Customer’s Concerns • Is it safe to backup via Internet? – Yes, Is your current backup: – 256/128-bit encrypted and compressed – Uploaded Offsite via secure SSL channel – Encryption and decryption only done on client’s machine with their password – Password is not transmitted during uploading and downloading
  16. 16. www.yourcompany.com What To Look For? The Backup Process •Seed load and in-file delta technologies enable backup of a large volume of data to be completed in a very short period of time. •Seed load allows backup of the large volume of data to a local hard drive. •In-file delta technology, the original file is required to be backed up once only, i.e. in the first backup job. •Subsequently, only the changes within the file made since the previous backup are necessary to be backed up.
  17. 17. www.yourcompany.com What To Look For? The Backup Process Original File • Compare the last updated file with previous one. COMPARE • Extracting the differences. • Compress, encrypt then backup Offsite. Generated Delta File File with Changes
  18. 18. www.yourcompany.com What To Look For? Security • Much safer than the old ways – Critical data is encrypted, compressed, and then uploaded to the Offsite servers via SSL, guaranteeing security. – It requires no hands on intervention, thus eliminating human error. – The robust design guarantees an extremely high rate of successful restoration.
  19. 19. www.yourcompany.com What To Look For? Convenience • Do more while spending less – No more tapes, tape drives, head cleaners, or licensing to finance. – Your data is protected from fire, vandalism, terrorist attacks, war, natural disasters, etc. – Recovering lost data is easier, more reliable, and less expensive as well. • Easy to manage – No technical knowledge or training is required – Installation is easy to follow with wizard guidance and intuitive user interface.
  20. 20. www.yourcompany.com What To Look For? Features • Other benefits: – Complete protection even when files are opened – Easy monitoring with extensive backup status reports – Auto back up at your desirable time – Restore to any version of backed up files – Run any application before or after the backup job – Auto upgrade your software without human intervention – Backup individual emails
  21. 21. www.yourcompany.com What To Look For? Features • Backup scheduler and reminder – Back up at a specific time, at multiple times per day, and before Windows is shut down. • Open file backup – Backup files even when you are working on it. • Encryption and compression – 128 bit TwoFish / Trible DES / AES encryption – Upload backup data through SSL channel – Up to 80 % compression • Customizable retention policy – Keep deleted backups to prevent human error deletion
  22. 22. www.yourcompany.com What To Look For? Features • Web access – Makes the backup account act like a online briefcase – Download backups without client application • Command line tools – Run any application before or after backup job • Backup filter – Include or exclude files to be backed up • Local backup – Able to backup to local hard disk or external hard disk • Backup reports – Easy monitoring with extensive backup status reports
  23. 23. www.yourcompany.com What To Look For? Product Compatibility • Supports Critical Business Applications – MS Exchange server 2000 / 2003 / 2007 – MS Exchange server (individual mail) – MS SQL Server 7.0 / 2000 / 2005 – Oracle Database 8i, 9i and 10g – Lotus Domino Server 5.0 or above – MySQL Server 3.2.4 or above
  24. 24. www.yourcompany.com What To Look For? Product Compatibility Is it compatible with different operating • systems and databases?
  25. 25. www.yourcompany.com Competition • Old Way – Tape Backup, Local/Network Hard Drive, CD/DVD • Consumer Grade Backup – Inexpensive, but at what cost? – Mozy, Carbonite, Backup.com • Business Grade Backup – Too Expensive & Inflexible – Iron Mountain, LiveVault, Evault
  26. 26. www.yourcompany.com What to look for in your Online Backup Provider • Mirrored SAS70 Certified Data Centers • Broad Application & OS Support • Unlimited Versioning • Central Management of All Systems – Self-Service Restore Option for customers • Professional Sales Assistance • Unlimited Capacity with No Capital Costs
  27. 27. www.yourcompany.com What to look for in your Online Backup Provider • Professional Technical Support • Expansion and Automation capabilities - Full API – Integrate w/ your billing, ticketing, or operations systems • Tools to help you save Time – Don't spend all your time on every account – Quick Ship / Seed Load of Data • DR Capabilities – Full System Backup & Restore – Automatic Disaster Recovery Option on Product Roadmap
  28. 28. www.yourcompany.com Your Opportunity As an online backup service provider o New revenue stream o Increase customers loyalty o Low investment, high return o Branded software o Branded marketing materials o Professional technical and marketing support
  29. 29. www.yourcompany.com Your Opportunity As a Value Added Reseller o Ideal for the businesses with high concerns about security o Target businesses of all sizes o Increase service coverage o Low investment, high return o Huge potential market o Receive Free marketing tools o Receive professional technical and marketing support
  30. 30. www.yourcompany.com Make Money • Bundle with Maintenance Packages – Win more deals w/ higher value by bundling – Save time & labor costs of other solutions – Base amount Creates Up-sell opportunities – Install, Monitor, & Remediation Packages • Additional managed services – Monitoring – Remote Control
  31. 31. www.yourcompany.com Make Money • Free Trial – Automatic Install & Configuration – Quick Download, Install – Let them try it & they’ll never give it up – Follow-up and Convert • Version History = Subscriber Lock-in
  32. 32. www.yourcompany.com How To Keep Making Money • Keep existing Customers – Strengthen bonds with existing Customers • Up-sell existing Customers – Additional Revenue & Touch Point • Attract New Customers – New Offering • Grow your Business in a Down Economy
  33. 33. www.yourcompany.com Questions? Please submit questions using the Chat capabilities on your console.
  34. 34. www.yourcompany.com Nobody Makes it Easier... • Virtual Technician makes Online Backup easy to: – Deploy & Configure – Monitor & Maintain – Restore & Recover • Virtual Technician Helps you: – Attract New Clients – Retain and Upsell Existing Clients – Make more money
  35. 35. www.yourcompany.com There’s A Better Way… We appreciate your time! If you have any questions please contact us at: Bradley.Smith@Vigilix.com 866-576-2839 x 14 Stay up to date - http://www.linkedin.com/in/vigilix http://vigilix.wordpress.com