Understanding the audienceWho here works for a company that:• Already has an Intranet, social collaboration or social intranet?• Is considering implementing any of the aforementioned platforms?
Say hello…• How are you currently using the digital channel to support change and engagement?• What are the challenges you are face around leveraging the channel as an business tool and communications channel?
The digital workplace landscape Intranet Social Socialintranet collaboration
Who’s doing it?IntranetBuilding a more social,collaborative workspacethrough with the sharemarketing best practice andknowledge
Who’s doing it?Social IntranetFresh and inviting designechos the organisation’snew brand values andinvites staff from the twomerging companies to uniteand collaborate -Be..interactive.
Who’s doing it?Social collaborationReal time micro-bloggingand topic searching, allintegrated with email• 30,000 users• 800 active groups• 1,000 messages a day
Supporting change and engagementUses of Intranet and social tools that supportchange and engagement• Corporate information • Corporate blogging• Knowledge management • Corporate wikis• Sharing expertise • Internal community platforms• Crowd sourcing • Idea generation
How an intranet can help• Manage change• Engage with your workforce• Adapt to ‘Generation Z’ workforce
How do we measure success?Likely outcomes of a more social workplaceBefore… After…• Difficulty locating experts • Identification of expertise• Struggle to find information • More relevant, streamlined• Expertise and knowledge not information flow retained • Expertise captured for reuse• Slow new hire induction • Faster new hire integration• Hard to organise work • Information organised socially,• Processes limited in scale ‘in-the-flow• Closed processes • Processes that scale globally• Managers with a limited view • More open and participatory • Managers with a real-time view