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The 31 Digital Issue (18 Aug) of Travel Weekly Magazine
 

The 31 Digital Issue (18 Aug) of Travel Weekly Magazine

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- Vietnam remains attractive for tourists and investors ...

- Vietnam remains attractive for tourists and investors
- Vietnam’s Ha Long Bay ranks 2nd in world wonders voting
- Eight events to be held across Thailand
- Cambodia’s Royal Group Unveils Master Plan
- Japan voted world's third safest
- Air China Becomes Strategic Partner of CIFIT
- Seven Taiwanese Customs to know whenever visiting Taiwan
- 1,000 years of Thang Long – Hanoi (Update)

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    The 31 Digital Issue (18 Aug) of Travel Weekly Magazine The 31 Digital Issue (18 Aug) of Travel Weekly Magazine Document Transcript

    • 19 Aug, 2010 06-07 Vietnam Golf Coast sets spotlight on ‘best courses in the country’ 24-25 Eight events to be held across Thailand Africa 34 7 Taiwanese Customs to know whenever visiting Taiwan www.travelweekly.com.vn
    • 19 Aug, 2010 06-07 Vietnam Golf Coast sets spotlight on ‘best courses in the country’ Dear Travel Weekly readers! 24-25 Eight events to be held across Thailand Africa 34 7 Taiwanese Customs to know whenever visiting Taiwan Welcome to the 31 Issues of Travel Weekly! www.travelweekly.com.vn First of all, on behalf of all the members at Travel Weekly Magazine I would like to say thank you very much for supporting and sharing with us your ideas since the early days of our magazine. Born to bring our readers useful and up-to-date information about Travel Busi- Contact us ness in Vietnam and around the world to your desktop every Thursday, today, Editor-in-chief Travel Weekly becomes a part of your daily works for all travel executive as Anh. Nguyen Hoang well as travel lovers those who cares about the tourism industry. M: +84 904 230 230 E: editor@travelweekly.com.vn We understand that saving a tree is the responsibility for everyone who inter- News ested in the environmental disaster as what the Business Travel operators call Hang. Bui Duc “Responsible Travel”, therefore, towards the eco-friendly environment, Travel M: +84 979 051 210 Weekly call our each issue is Eco-Friendly Magazine because we design and E: news@travelweekly.com.vn “print” and/or publish our magazine in PDF format which allows us to send Advertising you immediately via e-mail as well as distribute our magazine to global read- Quyen. Nguyen Tu ers. Moreover, at our website, there is even a better way to read our magazine M: +84 987 622 113 without download which let you choose the first read and then deciding to keep E: advertising@travelweekly.com.vn it on your computer for store or further review. Sales Duong. Nguyen We do hope that everything we do is just to give you everything in travel news M: +84 904 884 099 for your works and your care. We are looking forward to receive your supports E: duong@travelweekly.com.vn and share with us in the coming time. Thank you for travelling with us! Design Kien. Nguyen Trung Minh. Truong Hoang Editor-in-Chief Phuong. Nguyen E: design@travelweekly.com.vn Anh. Nguyen Hoang Add: #130 Pho Duc Chinh Str., Ba Dinh District, Hanoi – Vietnam Tel: +84 4 3715 3558 - Fax: +84 3715 3560 Email: contact@travelweekly.com.vn Website: www.travelweekly.com.vn
    • Thursday 19.08.2010 VIETNAM NEWS 02 FEATURES 02. Hue plans to become a cultural, tourist 03 06 - 07 and festival city Vietnam Golf Coast 03. HCMC faces obstacles in waterway sets spotlight on ‘best tourism development 04 courses in the country’ 05. Central region to lure more Japanese Vietnam has made a bit of noise in the past with its tourists 05 golf offerings but the quality of the golf in Danang, its proximity to air hubs across SE Asia, and the proximity 09. Agreement to boost tourism ties of the golf to hotels (and the beach) makes Vietnam Golf between Vietnam and China 06 Coast, a new partnership of courses and beach resorts that launches today, something else again. Please see 10. Ministry calls for developing tourism below news about the Vietnam Golf Coast. infrastructure 07 12. Vietnam remains attractive for tourists and investors 08 13 . National Tourism Year 2011 - Paradise for Sea and Island 09 1,000 YEARS OF THANG LONG - HANOI 10 14. Thanh Hoa to hold Lam Kinh festival 11 to mark Hanoi’s birthday 15. Hai Phong’s tourism week to mark the Hanoi’s giant anniversary 13 24 - 25 Eight events to be held across Thailand INTERNATIONAL NEWS 14 The Tourism Authority of Thailand (TAT) will organise eight special events around the theme of the famous 18. Visa offers pre-paid card for Youth Thai smile in a bid to rebuild the good image of Thai Olympics 16 tourism and facilitate the return to normalcy following the recent political disturbances. Enjoy to read more 19. Ritz-Carlton hits new heights in HK detail programme. 17 20. Cambodia’s Royal Group Unveils Master Plan 21. Swiss-Garden Hotel KL launches taxi 20 campaign 22. New Caledonia to host Melanesian 21 Arts Festival 23 AVIATION NEWS 27. THAI Airways announces winter 24 schedule 29. Air Mekong gets jets for October 31. Air China Becomes Strategic Partner 25 34 7 Taiwanese Customs to know whenever visiting of CIFIT 26 Taiwan 32. Korean Air achieves strong growth in Remember that you are a visitor in this country. At all the second quarter times, respect their social customs and cultural differ- 29 ences. They may seem odd to you but they are a part DO YOU KNOW of their life and culture. Particularly, in visiting religious institutions, adhere to a semblance of protocol. Respect 30 their deities. Observe what others do and, wherever BUSINESS ADVICE possible, ask if you are not sure. Common sense rules. 35 - 37. How to Travel on a Very Limited 32 Budget MEDICAL TOURISM 34 38 - 39. Understanding Culture in Medical 35 Tourism DESTINATIONS 38 40 - 42. The simplicity of Thanh Toan tile bridge 40
    • 2 VIETNAM NEWS Hue plans to become a cultural, tourist and festival city At the opening agenda of the Hue Party Congress for the 2010-2015 period, which opened in Hue on 9th August, issued the plan to turn Hue into a cultural, tourism and festival city. Nguyen Kim Dung, chairman of Hue city’s People’s Com- mittee said that in order to fulfill its targets, the city needs to build a comprehensive socio-economic infrastructure, especially its urban infrastructure and train its human re- sources to meet the demand for development during the international integration process. It also needs to improve its planning, public transport, and call for direct air route to Hue city, finalise a project to build drainage and waste treatment systems, upgrade the urban lighting system and turn Hue into a first-tier city. In addition, it is necessary to improve the banks of Huong, An Cuu, and Ngu Ha rivers to prevent floods and ensure environmental hygiene. The city should put forward detailed policies to facilitate the operations of busi- nesses, economic sectors, develop cultural and eco-tourism, organise attractive festivals to improve its competitive edge and expand its tourism activities in both domestic and for- eign markets. The city should also promote Hue’s tourism, preserve the scenery landscapes along the Huong River as well as the architecture of the old imperial city to improve the quality of cultural and festival activities and develop tourism sustainably. Hue aims to welcome 2,5 million visitors by 2015 (including 40-50 percent international arrivals) with turnover from the service sector increasing 25 percent and tax revenues reach- ing VND3,000 billion by 2015, expected to achieve an annual GDP of 14,5 -15 percent by 2015, raise average annual per capital income to US$2,800-3,000 as well as tourism revenues by 18-20 percent. Malaysian culinary Malaysia targets Center for festival culture exchange week in Hanoi Vietnamese tourists of ethnic minorities to be built A Malaysian Culinary Week will be Malaysia’s tourism authorities are held at the Melia Hotel, Hanoi, from stepping up promotions, expecting 26-31 August, showcasing typical to attract 200,000 travellers from Malaysian foods and drinks. Two Vietnam this year. Akbal Sertia of Malaysian chefs will make some of Tourism Malaysia told a Malaysia their country’s iconic dishes like Golf and Youth Seminar in HCM roti canai, satay, fried rice noodles City that his country welcomed or laksa, nasi lemak, and teh tarik. 150,000 Vietnamese visitors last Also at the event, Malaysian artists year but nearly 100,000 in the first will perform traditional dances half of this year. Meanwhile, nearly including court and folk dances 116,000 Malaysian visitors came to played to the beat of drums. Vietnam in the first seven months, a yearly increase of 19.4 percent. HCM City to establish yacht club Four-star Sai Gon - Phu The HCM City Tourism Associa- Yen hotel unveiled tion plans to set up a yacht club Saigontourist and Sai Gon-Phu Yen later this year for yacht owners Tourism Joint Stock Company have According to the Central Highlands province of Lam Dong, and sailing industry executives. recently opened the VND90 billion the Lam Dong Provincial People’s Committee has approved Nguyen Huu Tho, director general four-star Sai Gon-Phu Yen hotel with of building a center for festival culture exchange of ethnic of Saigontourist Holding Co and 87 rooms, 14 villas. The hotel is part chairman of the association, said of the joint investment strategy to minority groups. 30 people, all yacht owners and diversify and improve the quality of The project will be carried out on an area of 30ha in Lat com- businesspeople providing yacht tourism products, setting up service mune, Lac Duong District with an initial investment of VND40 and yacht-related services on the standards for tourist lines and billion. Sai Gon River, have registered to destinations. Accordingly, the Sai The project is expected to be completed in late 2010 to help join the club. There are more than Gon-Phu Yen Hotel will offer a 50% visitors study the culture of ethnic minority groups in locali- 30 yachts in the city and another 10 discount for tourists from now until ties and cultures of regions nationwide, preserve ethnic yachts will arrive this year. 31st December. culture and promote tourism in these localities. Thursday 19.08.2010 www.travelweekly.com.vn
    • VIETNAM NEWS 3 HCMC faces obstacles in waterway tourism development HCM City has an interconnecting system foreign tourists like travelling on river. developing tourism, the investment will of rivers and canals that go through the However, most of the firm’s waterways bring a big boost to the economy. city and connect HCM City with prov- tours have been in the Mekong Delta, not inces in the southern region. However, in HCM City. How to develop waterways tourism? water tourism in the city has not yet developed. From Cai Be, tourists go to Can Tho City The HCM City People’s Committee has to see the floating market and orchards, approved a plan by the Culture, Sports, Contemplating while traveling on the or they go farther to Chau Doc and Rach and Tourism Department to develop the river? Gia. Meanwhile, in HCM City, the agenda waterways tourism industry. The city’s for tourists is very simple: tourists have authorities have asked the department to There are about 20 tourism ships and ca- dinner on ships, travel along the Saigon develop a route connecting An Giang and noes operating in the Bach Dang port area River, and then at departure time prepare Cambodia. The department is also con- in District 1. These include restaurants’ to return to Bach Dang wharf. sidering developing short-distance tours ships that carry tourists to travel on the (Bach Dang wharf – Nha Be T-junction – Saigon River at nights. When tourists demand it, the firm will painters’ village; Bach Dang wharf – Tau charter a ship for half a day to carry tour- Hu canal). In the past, travel firms once provided ists. Meanwhile, tourists only sit on the tours so tourists could travel on the ships to enjoy the view of the banks of However, according to tourism com- Saigon River and then be dropped in Can the river, and then return to the departure panies, the biggest problem facing the Gio district. However, the firms stopped point. waterways tourism industry is the lack of providing the tours because they had so docks where ships can receive clients. few clients. Nowadays, ships only depart “Tourists nowadays do only one thing – when they can gather enough people. sit and look into the banks of the river. Binh Quoi Tourism Village once planned Honestly, there are fewer beautiful and on having more ships, but then it had to The activities designed for waterways attractive landscapes on the river banks,” cancel its plans because the Bach Dang tourists proved to be very simple. Tourists Tien said. dock was already full. can have parties on the ships while they travel along the river, or go to Binh Quoi However, Chiem Thanh Long, Director of Long stressed that the first thing that village to watch traditional weddings. Binh Quoi Tourism Village believes that needs to be done is to build docks where HCM City has great potential to develop ships can receive clients. After that, travel According to Bui Viet Thuy Tien, Manag- its waterways tourism industry, and that firms will think of developing their fleets ing Director of Asian Trails Company, if the city’s authorities pay attention to and cooperating with service providers. Thursday 19.08.2010 www.travelweekly.com.vn
    • 4 VIETNAM NEWS Hanoi develops tourism in craft villages according to Mrs Trinh Thi Hong Loan, Cooperation among the 244 craft villages Head of the Management Office of Craft in Hanoi is not strong enough, said Nguy- Industry under the Hanoi Trade and Indus- en Hoang Luu, Vice Chairman of the Hanoi try Department said four pilot tours have Handicraft and Trade Village Association. been launched in the craft villages of Van In addition, they still lack good tourism ser- Ha Wood, Ha Thai Lacquer, Chuon Ngo vices and guides, while the cultural identi- Painting, Bat Trang Pottery, Phu Vinh Bam- ties in these villages are fading away. boo and Rattan Weaving and Quat Dong embroidery. Officials of the city department also wor- ried about the pollution in these villages Earlier, the Hanoi Trade and Industry due to urbanization. Department invited lecturers of the Ha- noi Open University’s Tourism Faculty to Developing tourism in craft villages will provide training for tourism services and not only help preserve their cultural identi- culture preservation to 210 people in these ties but will also improve the living stan- craft villages. dards of local residents in these villages. China aims to boost tourism in HCMC A seminar themed “China – Vietnam In the past few years, a large number of exchange and set up business links. Friendship Year, joining hands for tourism Chinese visitors have visited to Vietnam, development” was held on 11st August vice versa, more and more Vietnamese La Quoc Khanh, Deputy Director of the with the aim of boosting China’s tourism in people have a chance to travel to China HCM City Culture, Sports and Tourism De- Ho Chi Minh City. The two sides signed a due to increasingly living conditions. partment, China now ranks sixth out of ten memorandum of understanding (MoU) on leading market of Vietnam’s tourism sector. tourism cooperation between Vietnam and Nguyen Manh Cuong, the Deputy Head In the previous year, the city welcomed China in the 2010-2013 period. of the Vietnam National Administration of 140,000 Chinese visitors and is expected tourism (VNAT) stressed the importance to receive nearly 200,000 tourists from the The event, attended by tourism agents of the Vietnam-China friendship year 2010, neighbouring country in 2010. from China’s Guangdong, Guangxi and which helps boost bilateral relationship Yunnan provinces, Chinese Consul Gen- to a new height, including cooperation China is also one of the three favourite eral in HCMC Xu Ming Liang affirmed in tourism. The year of 2010 is expected destinations of the city’s dwellers. It is that it is a significant milestone to enhance to increase understanding between the expected that 60,000 of the city’s residents tourism co-operation between Vietnam two tourism sectors and offer chances for will visit China this year. and China. tourism agents of both countries to meet, Thursday 19.08.2010 www.travelweekly.com.vn
    • VIETNAM NEWS 5 Central region to lure more Japanese tourists H oi An ancient city will hold Vietnam - Japan Cultural Exchange Days on 21 August and be expected to lure more prompting the Japanese to visit the land where their ancestors used to travel to, Toshikazu Suzuki, Director of the Ja- international arrivals, particularly those pan human resource training and con- from Japan. sultancy institute in Vietnam, said at a workshop themed “Central Vietnam - A During the event, the eighth of its kind in destination for Japanese tourists, poten- Hoi An, a series of programmes imbued tial and solution” held in Quang Nam with the Vietnamese and Japanese cul- province last May. tures will be presented such as perfor- mances of folk dancing, traditional mu- However, poor services, which fail to sic, dragon dance, traditional costumes, meet Japanese visitors’ demands, are tea drinking ceremony and calligraphy blamed for the low number of Japanese as well as a festival with flower garlands tourists, who account for about only four and coloured lanterns on river. percent of the total one million foreign arrivals to the central region. Moreover, it’s also the first time the Iwamikagura royal singing and danc- Also at the workshop, the three central ing troupe and the Daisuwataiko drum localities of Quang Nam, Thua Thien- group from Japan will join the event. Hue and Da Nang mapped out a plan, aiming at attracting 1 million Japanese Starting from 2003, the annual event is tourists to the region each year. The to tighten friendship between Vietnam localities will accelerate tourism pro- and Japan and offers an opportunity to motion in Japan, open their tourism of- promote Hoi An, a world heritage site, fices in Japan and organise Japanese to international friends, said Vo Phung, language courses for their small traders Director of the Hoi An Culture and Sport and tourist guides. Centre. Japan and central Vietnam in general and Hoi An in particular treasured a time-honoured traditional relationship, Thursday 19.08.2010 www.travelweekly.com.vn
    • Vietnam Golf Coast VIETNAM NEWS sets spotlight on ‘best courses in the country’ Thursday 19.08.2010 www.travelweekly.com.vn
    • VIETNAM NEWS 7 T he maturation of golf in Vietnam takes another step forward today with formation of the Vietnam Golf Coast, a new partnership of golf and beach resorts in the Central Coast city of Danang. The consortium’s web hub, www.vietnamgolfcoast.com, also goes live today. Vietnam’s standing as an up-an-coming golf destination is no secret, but establishment of the Vietnam Golf Coast coordinates for tourists the country’s top new courses with its fin- est hotels and beaches, all in one place. That place is a comely stretch of sand in Danang, 20 minutes from an international airport that sits within 2-hour flights of both Singapore and Hong Kong. Indeed, the first of 30 regularly scheduled charter flights to Danang out of Hong Kong on Vietnam Airlines will commence Sept. 17, and will fly every Tuesday and Friday thereafter. The founding members of The Vietnam Golf Coast are: • Montgomerie Links Vietnam: Designed by sitting European Ryder Cup Captain Colin Montgomerie and opened in August 2009, Monty Links was recently ranked 7th on the list of top courses in all of Southeast Asia. • Danang Golf Club: Crafted by legend Greg Norman and opened to wide acclaim in May 2010, the Dunes Course at Danang GC is “as close as you’ll come (in Asia) to the UK’s great links courses,” according to Golf Digest Singapore. • The Nam Hai: An ultra-luxurious, all-villa property, The Nam Hai is the most highly ac- claimed resort in the country. It was named to Travel+Leisure magazine’s “It List” when it opened in 2007, and won Best Resort in T+L’s design competition the following year. • Life Resort Danang: The region’s newest 5-star hotel (it opened in March 2010), Life Resort Danang is set on five hectares fronting beautiful Bac My An beach. Its nearby sister property in Hoi An is on Condé Nast Traveler’s Gold List and won a Reader’s Choice Award. • Golfasian Vietnam: The leading golf tour operator in Southeast Asia, Golfasian Vietnam has been named Official Tour Operator of the Vietnam Golf Coast. Golfasian has arranged more than 17,000 golf trips to Thailand, Cambodia and Vietnam since 2001, yet CEO Mark Siegel sees the emergence of Danang as something of a break- through. “The golf offerings in Danang are new, but a variety of factors have conspired to peg Dan- ang as the top golf destination in the country, and one of the best in all of Southeast Asia,” Siegel said. “For starters, I think Danang Golf Club and Montgomerie Links are the best two courses in the country. There are several excellent courses in Ho Chi Minh City and Hanoi, but they’re all at least an hour from downtown hotels or the airports. Just south of Danang, 20 minutes from The Nam Hai and Life Resort Danang, sits the UNESCO World Heritage city of Hoi An - with its extraordinary history, dining and shop- ping. To the north lies Hue, the last imperial capital of Vietnam. Bathing the entire region with its warm tropical waters is the East Sea, home to some of the country’s freshest sea- food and top SCUBA locales in Southeast Asia. It’s no accident that American armed forces chose Danang as the center of its R&R culture during the Vietnam War. “What you have here is a year-round beach culture that has, in the last five years, added the sort of sophistication and amenities that have made the world take notice: 5-star hotels, casinos, golf, and transportation infrastructure,” said Howie Roberts, general manager of Danang Golf Club, which will add a second 18 in 2012. In Danang, the golf and airline offerings appear to have come of age simultaneously. While a new international airport will open in 2011, Danang already accommodates international flights from Singapore and Guangzhou, in addition to regular connecting service from both Hanoi and Ho Chi Minh City. Shanghai Airlines will soon commence a twice-a-week charter service from its hub, Shanghai, to complement those Vietnam Airlines has sched- uled from Hong Kong, starting in September. Thursday 19.08.2010 www.travelweekly.com.vn
    • 8 VIETNAM NEWS Quang Binh aims to develop tourism T ourism sector pays an important role in improv- ing the social-economic development in the central province of Quang Binh. Also, the prov- ince plans to develop tourism as a key industry with huge investment in upgrading the infrastructure and changing operational methods in the near future. Over the last few years, Quang Binh has concentrated on developing their transportation system. The prov- ince has built a road along the coast linking famous tourist sites, such as Nhat Le, Quang Phu and Da Nhay beaches, to the Dong Hoi airport. In May, the province started the construction of a new road, at a cost of VND 180 billion. Otherwise, the Dong Hoi airport is being upgraded at the cost of more than VND 212 billion with the aim at attracting more domestic and foreign tour- ists. Furthermore, with support from the Ministry of Transportation, the Quang Binh province spent more than VND 1 trillion to upgrade a 300 km road from the Cha Lo International Border Gate to the Hon La sea port, and foreign tourists from Laos and Thailand can now visit tourist sites in the province, along with cara- van tours between Vietnam – Laos and Thailand. Ad- ditionally, the Dong Duong Company is constructing an 820 ha tourist area with VND 253 billion, near the Bang Geyser. This is a high-grade tourist site connect- ing other sites in the province. Arriving in Dong Hoi city, tourists will have a chance to visit the Nhat Le Bridge, and to stay at high-end tourist areas, such as the My Canh – Bao Ninh eco-tourism resorts and the VND 500 billion Sun Spa resort with high-standard facilities, such as 4 star hotels, asports complex and entertainment spots. Dong Hoi also has a chain of hotels with more than 2,000 luxury rooms. As the Phong Nha – Ke Bang National Park became recognized as a World Heritage site, more domestic and foreign tourists have visited Quang Binh. In the first seven months of this year, the province wel- comed nearly half a million tourists. This is a 20% in- crease when compared to the same period last year. In particular, the number of international tourists has increased by 63.58%. The Phong Nha – Ke Bang Na- tional Park received 7,000 visits a day on the occasion of April 30th and May 1st alone. The province targets to welcome 1 million visitors this year. The tour enti- tled “Central Region’s Heritage Road” is expected to attract a lot of tourist to Quang Binh. To reach this target, the province needs to improve promotional programs and quality of its tourism staff. In addition, the province should work together with travel agencies in other provinces to develop tourism. Thursday 19.08.2010 www.travelweekly.com.vn
    • VIETNAM NEWS 9 Saigontourist to build new marinas The Saigontourist Holding Company (Saigontourist) has planned to build marinas at several localities nationwide with the aim at offering a new model of tourism and diversifying its tourism products. Nguyen Huu Tho, General Director of Saigontourist said “Marinas is expected to build in Ninh Chu, Ba Ria-Vung Tau, Nha Trang and Da Nang in the near future.” “A marina is currently under construction in Ho Coc in the southern coastal Ba Ria-Vung Tau province. Some of our partners said that they are willing to collaborate with us if we have new marinas”, Tho added. According to Tho, in addition to the plan to build marinas at the localities, Saigontourist has been carrying out its project to build a wharf in Nha Be district, Ho Chi Minh city, as well as launching vari- ous activities to promote this kind of tourism in Vietnam. Agreement to boost tourism ties between Vietnam and China Tourism leaders of Vietnam and China to show the needs of Chinese travelers to Vietnam’s Ministry of Culture, Sports and signed an agreement in Hanoi on August 9 Vietnamese travel firms. Tourism and China National Tourism Admin- to tighten cooperation in a large swath of istration have also agreed to join hands in areas from training and joint marketing to For marketing activities, the two sides will tapping the tourism potential of the Ban Gioc development of new tourism products. join hands to promote tourism images on na- – De Tian fall in the borderline between the tional televisions, and invite media to come two countries as soon as possible. The agreement, signed between Vietnam’s and organize food festivals. CNTA will help Minister of Culture, Sports and Tourism and Vietnam’s tourism to organize road shows in Hung said that the agreement was inked on head of China National Tourism Administra- Hunan, Jiangxi, and Fuchien of China in next the working and promotion trip conducted tion (CNTA), is aimed at increasing the num- month. by China’s tourism in the country. ber of tourists visiting each other’s country to three million a year, the source said. For the development of tourism products, the China National Tourism Administration two administrations will cooperate to build on Monday organized a road show in the Pham Quang Hung, head of the International tourist routes through the two countries to capital city of Hanoi to promote its tourism Cooperation Division under the Vietnam woo both Chinese, Vietnamese travelers and image to Vietnamese guests. The event will National Administration of Tourism, told that visitors from third countries. be repeated in HCMC on August 11. tourism entrepreneurs of the two sides will increase meetings to exchange information Hung said that the two sides shared the view China is the biggest market of Vietnam’s and policies relating to their business. in developing sea tourism, and agreed to inbound tourism with nearly 512,000 arrivals make survey trips for developing products reported in the seven months of this year, up CNTA will teach the Chinese language for and the infrastructure system for this kind of 95.4% year-on-year. The figure is expected employees of Vietnam’s hotels and res- tourism. to rise to one million this year. taurants along with organizing seminars Thursday 19.08.2010 www.travelweekly.com.vn
    • 10 VIETNAM NEWS Ministry calls for developing tourism infrastructure The development of tourism in each country relies on the development of appropriate infrastruc- ture, which services a tourist’s needs and encourages investment by the private sector in competi- tive tourism product. Realizing the urgent infrastructure effects, The Ministry of Culture, Sports and Tourism has submitted a plan to develop tourism infrastructure for the 2010-2015 period focus- ing on localities that put on priority in the years to come. Thursday 19.08.2010 www.travelweekly.com.vn
    • VIETNAM NEWS 11 T he Ministry of Culture, Sports and Tourism has submitted to the central Government a plan to develop tourism infrastructure for the 2010-2015 period focusing on localities that put on priority in the years to come. On the ministry’s website also calls for investment from both the State budget and private sources in order to enhance infrastructure in key localities, Central Highlands provinces as well as 21 national tourism parks. Beside key localities, neighboring provinces like HCMC, Hanoi, Hue and Danang are also in key tourism centers. The ministry has pointed out that big investments are needed to develop the coun- try’s important tourist routes. The projects should include a section linking the North- South railway with the trans-Asia railway, the international sea route through Quang Ninh, Danang, Khanh Hoa and HCMC, the East-West tourism route via Lao Bao border gate, the international route from China’s Yunnan to Lao Cai, Hanoi, Hai Phong, and Quang Ninh. In the list are also the waterway in the Greater Mekong Sub region that passes along the Mekong River to Vietnam, Cambodia, Laos, Thailand, Myanmar, and China, Ho Chi Minh trail, and the route of world heritage sites in the country. According to the plan, the State Budget should cover around 80% to 100% of total investment for infrastructure project in remote areas, and around 15% to 20% for proj- ects in other tourism centers, therefore, the tourism industry needs to map out priority projects in each year to call for investors, with the State Budget targeted as the major source of investment. The ministry mentioned some other investment forms like Build-Operate-Transfer (BOT), and “land in exchange for infrastructure” among others. The Vietnam National Administration of Tourism said Vietnam has attracted 2,91 million international tourists from January-July. The country is expected to welcome seven to eight million visitors by 2015 and 11-12 million by 2020 as envisaged in the tourism development strategy for this decade. Thursday 19.08.2010 www.travelweekly.com.vn
    • 12 VIETNAM NEWS Vietnam remains attractive for tourists and investors According to a report of Research and Market Company said trends of foreign investment in Vietnam, taxation issues, and bank- major changes over the past three decades have made Vietnam ing system. It also provides details on legal basis, forms of foreign become an attractive destination for tourists, investors, and busi- investment, merger and acquisition, regulation and licensing in nesses worldwide. telecommunications, privatisation and liberalisation of the telecom market, and the new telecommunications law. In July 2010 report on Vietnam Investment Environment, the lead- ing supplier of international market research and market data, Recently, U.K. newspaper, the Financial Times ranked the South- added that Vietnam is a developing and an ambitious country. In east Asian country as a promising market for foreign investors the summary report posted on “http://www.researchandmarkets. thanks to its cheap and abundant labor costs and political stability. com”, the company is in the opinion that it is worth risk taking for making investment or doing business in Vietnam. Vietnam licensed 533 foreign-invested projects totaling $8.4 billion and allowed 137 existing projects to add their capital by $715 mil- Vietnam’s renewal process since 1986, which is considered as the lion between January and July. Foreign investors disbursed a total greatest transformation of the country from its reunification, makes of $6.4 billion in the country during the period. foreign investors understand about Vietnam. In 2007, Vietnam’s This year, the Southeast Asian country expects to attract $25 billion entry into the World Trade Organisation (WTO) in 2007 has helped and disburse $11 billion in FDI this year, up 16.38% and 10% on- facilitate the Southeast Asian country’s global integration. year, respectively. The company provides details on key macroeconomic indicators, Fifteen tour guides battle it out for top award Fifteen tour guides have gathered to won the best dubbing award thanks to his compete in the final round of the second presentation on Hoi An Town. National Tour Guide Competition held in Hanoi on August 15. Runners-up Nguyen Hong Nguyen from Hanoitourist and Nguyen Quynh from the The 15 shortlist contestants were selected Saigontourist won 4 million VND cash from 50 candidates from 14 cities and prizes and a trip for two people to Malay- provinces nationwide. They have per- sia and Singapore. formed in a range of categories, includ- ing video tape dubbing, questions and Vice general director of the Vietnam Na- answer session, and foreign-language tional Administration of Tourism Nguyen speaking contest. Manh Cuong said the competition aimed to honour tour guides and reward those Tour guide Huynh Cong Hieu from the who excelled at their job, helping contrib- Saigontourist won first prize, worth 5 ute towards improving the Vietnamese million VND and a tour package for two tourism industry. people to the Republic of Korea. He also Thursday 19.08.2010 www.travelweekly.com.vn
    • VIETNAM NEWS 13 Asian music, and the 17th Viet Nam Film National Tourism Year 2011 - Festival. The provinces will also launch 12 other events as part of the National Tour- Paradise for Sea and Island ism Year. Phu Yen province has 77 accommodation sites with 1700 chamber, of these, 800 chambers offer the same service level as three-star hotels and daily flights from Hanoi – Tuy Hoa and Tuy Hoa – HCMC in five flights per week. The Ministry of Culture, Sports and Tour- from March to November next year and ism in co-ordination with the Phu Yen be co-organised with several neighbour- People’s Committee held a meeting to ing provinces (i.e. Quang Nam, Quang discuss activities for National Tourism Ngai, Binh Dinh, Khanh Hoa, Ninh Thuan, Year 2011 in the central coastal province. Binh Thuan, Da Nang and Central High- land provinces), featuring events such as The National Tourism year themed Para- climb Da Bia Mountain, Viet Nam-Korea dise for Sea and Island Tourism will last cultural exchanges, traditional Southeast Ha Long Bay ranks 2nd in world wonders voting Vietnam’s Ha Long Bay won second larg- and Tourism has worked with the Ha Long est number of international votes over the Bay Management Board to open a photo past four weeks in the campaign voting for exhibition in New York City of the US from the world’s seven new natural wonders. 11-18 August. The information was released by the In the coming time, a wide range of activi- NewOpenWorld on its website www.new7- ties to vote for Ha Long Bay will continue wonders.com on August 16. to take place in many countries across the world. The voting for Ha Long Bay has achieved satisfactory results in several countries To vote for Ha Long bay, twice recognised like Japan, the Republic of Korea, France by the UNESCO for its landscapes and and Mexico. geological values, please visit the web- site www.new7wonders.com/nature/en/ Recently, the Ministry of Culture, Sports vote_on_nominees Thursday 19.08.2010 www.travelweekly.com.vn
    • days to come 1,000 years of Thang Long - Hanoi Thanh Hoa to hold Lam Kinh festival to mark Hanoi’s birthday According to the Thanh Hoa Provincial People’s Commit- tee, Lam Kinh festival – the biggest festival of the province will be held in the framework of a programme to mark the 1000th anniversary of Thang Long – Hanoi. The festival, currently, has not been officially announced but is expected to take place in late September or early October. The festival commemorates the national hero Le Loi, who defeated Chinese Ming invaders and brought indepen- dence to his people, becoming the first king of the Le dy- nasty with the title Le Thai To 580 years ago. Construction of the Lam Kinh citadel, also known as Tay Kinh (West citadel) began in 1433. The citadel is located in Xuan Lam Commune, approximately 50 kilometers from Thanh Hoa City, in north-west Vietnam. The citadel is both an original imperial temple of the latter Le dynasty and the historic location of the Tay Son upris- ing. Lam Kinh sits in a stately manner on the Chu River, with Chu Son mountain in the distance and with its back to Dau mountain. It lays a leisurely arm on Phu Lam forest and Ngoc mountain on the eastern side, and another on the Huong and Ham Rong range of mountains on the western side. While the citadel still enjoys the natural scenery of hills and rivers around it, many architectural works inside have been destroyed. However recent preservation projects have restored some of the more significant artifacts, such as the main palace, tombstone houses, King Le’s temple, the temple of national hero Le Lai and King Le Hien Tong’s tomb and stele, to name a few. Lam Kinh citadel covers an area of more than 86,000 square meters. According to Ho Quang Son, cities and 37 outstanding cor- Chairman of the Inter-Asso- porations, enterprises and in- ciation of Lam Kinh Culture dividuals nationwide. Heritage, said 100 bronze The drums are reproduc- drums has been casted to tions of Quang Xuong, Hoang mark the anniversary of 1,000 Ha, Ngoc Lu and Dong Son years of Thang Long – Hanoi bronze drums, after its com- and will be showcased at the pletion, each drum weighs Temple of Literature on the 60kg with a diameter of 60cm occasion of Vietnam’s Nation- and height of 48cm. The big- al Day (2nd September). And gest drum has diameter of 1 then, these bronze drums will meter and a height of 79cm be performed during the cel- and it is carved 1,000 drag- ebration of the 1,000 years of ons. Thang Long – Hanoi. Casting the 100 bronze drums The handout ceremony of 100 for the occasion of the 1,000th kettledrums to the National anniversary of Thang Long- Steerage Board of the 1,000th Hanoi is a social project, anniversary of Thang Long- which is co-organised by the Hanoi and the biggest drum National Steerage Board of carved 1,000 dragons to the the 1,000 years of Thang Long- Hanoi People’s Committee Hanoi, the Vietnam Associa- will take place on August 29th tion of Historical Science, the at the Temple of Literature. Vietnam Association of Heri- According to the plan of the tage, the Inter-Association of Organizing Board, when the Lam Kinh Cultural Heritage great festival ends, the 100 and the Thanh Hoa Associa- bronze drums will be pre- tion of Antiques. sented to 63 provinces and Thursday 19.08.2010 www.travelweekly.com.vn
    • days to come 1,000 years of Thang Long - Hanoi 1,000 metre long kite to welcome the 1,000 years of Thang Long - Hanoi The 1,000 metre long kite made by craftsman gained the first prize at the kite competition Nguyen Thanh Van will fly at the great cel- in India. ebration of Thang Long – Hanoi. “I spent all my life playing kites, not because Nguyen Thanh Van has had over more than of fame and fortune but because it is passion, half a century of strong attachment to kites it’s like a second “partner”. I didn’t think this and many times he obtained the glory at do- game of little children has followed me for mestic as well as international competitions. the years. And now, it is sudden that my kite He attended six kite competitions in Hue. In flies so far,” he said. 2006, his dragon kite, which was 100 metres “I thought of making a special kite to mark in length and 1,7 metres in width, became the the nation’s giant celebration for three year first recorded kite in the Vietnam Guinness ago,” he added. Book of World Records. During the past three years, he designed a At the kite competitions in China in Septem- reasonable for this kite, and the idea of mak- ber 2009, his traditional flute kite gained the ing 1,000 meters kite has been formed. The second prize. special kite will fly in the Hanoi sky in the up- In February 2010, the Phuong Hoang kite coming great anniversary. Hai Phong’s tourism week Cuban Granma newspaper highlight- ed Hanoi’s celebration to mark the Hanoi’s giant anniversary The Cuban Granma newspa- can avoid bombs of the US im- per on 9th August published perialism. an article entitled “Hanoi – the Instead there are images of city of the Past and Future” spacious and large bridges written by famous female re- and new urban areas. Tens porter Marta Roja on the occa- of projects, important in both sion of the 1,000 th anniversary economic as well as social of Thang Long-Hanoi. fields, will be inaugurated to The article opened with Ha- celebrate the great festival. noi’s history 1,000 years ago Specifically, Visitors to mod- when King Ly Thai To moved ern Hanoi will be pleasantly the capital from a mountainous surprised to see a colourful, region in Ninh Binh province 6-km long ceramic mosaic mu- to the Red River Delta, where ral along the Red River which he decided to establish the has been created by Vietnam- capital named Thang Long ese and foreign artists during (Ascending Dragon). recent years. It is a great art Vietnam has chosen the day work which lasts several ki- Illustrated picture of October 10th, which liber- lometers and has been con- ates Hanoi from the yoke of ducted by Vietnamese artists The northern port city of Hai Phong will organise the first Culture, French colonialism in 1954, to and international friends over Sports and Tourism Week from 28th September to 2nd October organize the 1,000th anniver- several recent years. The work in response to the grand ceremony of the 1,000th celebration of sary of Thang Long-Hanoi. In has created new colors and a Thang Long-Hanoi. the autumn days, Hanoi streets beautiful area for the long sub- will become more radiant with urban route. The city’s Culture, Sports and Tourism Department said the week, splendors of grass, flowers Journalist Marta Roja, a close which is expected to be held annually, aims to encourage service and colors of sparkling lights friend of the Vietnamese peo- and tourism businesses to expand production and diversify and on nights. ple, affirmed that Hanoi, with raise the quality of their products. The author, who recently vis- its legend of Sword Lake and ited Vietnam, wrote that Hanoi resilient struggles against for- The week will include the second lion dance contest, a gastronom- now no longer shows shelter- eign invaders, will be remem- ic festival, an artefacts, drinks and tourism exhibition, water puppet pits on pavement so people bered forever. shows, folk games and other traditional art performances. Thursday 19.08.2010 www.travelweekly.com.vn
    • VIETNAM NEWS Thursday 19.08.2010 www.travelweekly.com.vn
    • VIETNAM NEWS Thursday 19.08.2010 www.travelweekly.com.vn
    • 18 INTERNATIONAL NEWS Visa offers pre-paid card for Youth Olympics Even before the first medal has been awarded, history was made as an estimated 25,000 spectators enjoyed easy entry into the inaugural Youth Olympic Games Opening Ceremony venue by using the world’s first all-in-one Visa Prepaid card that combines event ticketing, payment and transit functions. Those attending the Youth Olympic Games Opening and Closing Ceremonies have been issued with the all-in-one Visa Prepaid card which serves as the entry ticket into Marina Bay Floating Platform venue. The card also allows ticket holders to purchase food, beverages and souvenirs at Youth Olympic Games venues and enjoy free public transport1 to and from the venue. Visa is the official payment services sponsor and the only card accepted at this inaugural Youth Olympic Games. As a world- wide sponsor and partner of the Olympic Games since 1986, this is the 14th Olympic Games supported by Visa. This is the first time spectators to any Olympic event are using a Visa Prepaid card as an entry ticket. Chan said: “Visa worked closely with the Singapore 2010 Youth Olympic Games Organiz- ing Committee, DBS Bank, EZ-Link and Watchdata to develop this truly innovative technology. It’s a landmark moment which we’re proud to share with some 25,000 spectators from around the world.” The all-in-one Visa Prepaid cards are issued by Singapore 2010 Youth Olympic Games partner DBS Bank and will function as a reloadable electronic payment prepaid card and transit pass during and after the Youth Olympic Games. Cardholders can load value on the card at all DBS ATM kiosks, through DBS’s online banking website, selected SingPost branches and at AXS stations across Singapore. JAL’s quarterly traffic declines Xi’an picked to host China’s next Expo Japan voted world’s JAL Group has announced its inter- national passenger traffic results Xi’an has been picked to host the 2011 International Horticultural third safest for the quarter ending 30 June 2010, Exposition. The 183-day Expo will The Land of the Rising Sun has been ranked the third most with traffic declining 2.6%, to 2.36 be held from 11 April to 11 October million passengers. Demand, mea- in Xi’an Chanba Ecological District. peaceful country in the world, according to the recently sured in revenue passenger kilome- Xi’an is the third Chinese city to released 2010 Global Peace Index (GPI) compiled by the tres (RPK) fell 3.3% on the back of a host the event, following Kunming Institute for Economics and Peace (IEP). 19.3% reduction in capacity, leading and Shenyang. The 418-hectare to a much improved load factor of Expo Park features garden designs Japan was ranked only behind New Zealand and Iceland 72.1%. Domestic passenger num- by master gardeners, expected to in the fourth annual GPI, which comprised of 23 peace bers dropped 0.4% year-on-year, attract some 12 million people. indicators including safety and security in society, and with load factors averaging 58.0% 32 related factors including civil liberties and hostility to for the quarter. IHG profits rise in first foreigners/private property. half of 2010 Sofitel launches new Renowned for its high level of safety and low levels of The InterContinental Hotels Group wine programme (IHG) has announced its results for crime, Japan has some of the most honest people in the Sofitel Luxury Hotels has launched the first half of 2010, with operat- world, too. Figures recently released by the Metropolitan new series of wine tasting discov- ing profits increasing 22% yearly to Police Department said that 2,332,904 items were handed eries around Asia Pacific. ‘Voyage US$219 million. Revenue rose 6% in as ‘found items’ in Tokyo in 2008. Among the most com- du Vin’ has seen Sofitel partner to US$772 million. The hotel group mon items were umbrellas, clothing, wallets, ID cards some world-renowned wineries, added a net total of 65 hotels in the and mobile phones. The amount of cash among the lost including the Catena Zapata from first half, taking its total inventory property totaled 2.7 billion yen which equates to approxi- Argentina, Nederburg and Fleur to 656,661 rooms (4,503 hotels), mately AU$34.5 million. The 2010 GPI ranked 149 nations of du Cap from South Africa, Howard up 4% from the same period last Park from Australia, Perrin & Fils year. In Asia Pacific, IHG’s revPAR the world by their peacefulness, finding that the world has from France, Frescobaldi from Italy, increased 13.0%. GreaterChina was become slightly less peaceful during the past year. The and Delicato Family Vineyards from the strongest performing region three least peaceful countries according to the Index were the US. with RevPAR growth of 29.4%. Iraq, Somalia and Afghanistan. Thursday 19.08.2010 www.travelweekly.com.vn
    • INTERNATIONAL NEWS 19 Ritz-Carlton hits new heights in HK Ritz - Carlton Dove Mountain Tucson T he Ritz-Carlton Hotel Company, L.L.C at 50sqm for a Deluxe Room, and reaching ing rooms, the total of 1,300sqm of meeting will make a magnificent return to an incredible 365sqm for the magnificent space will become the new social centre for Hong Kong when it opens the world’s Ritz-Carlton Suite, all rooms provide state- Hong Kong and will set the benchmark for highest hotel in the city in the first quarter of of-the-art technology including WiFi, iPod events in the region. 2011. docking stations and stylish flat screen TVs. In addition, Club room guests will enjoy the For those wishing to relax and indulge, the The Ritz-Carlton, Hong Kong, which will panoramic Ritz-Carlton Club Lounge with ESPA located on 116th floor and consisting occupy floors 102 to 118 of the International complimentary food and beverage presenta- of 860sqm of treatment rooms and relaxation Commerce Centre (ICC) in Kowloon, will tions 24 hours a day, as well as a dedicated area, will re-define the urban spa experi- be a stylish and thoroughly modern hotel Club Concierge, work stations, meeting ence in the city and across Asia. Featuring that truly reflects the sophistication, style rooms and WiFi throughout. nine deluxe treatment rooms and three and elegance of the Ritz-Carlton brand in a couples’ suites, every treatment room offers contemporary way. One of the unique aspects of the hotel, floor-to-ceiling windows with panoramic which reflects a move to more casual el- views where a world-class team of profes- “Hong Kong is one of the world’s great cities egance of The Ritz-Carlton brand, will be its sional therapists ensure a spa experience and we are delighted to be returning with bars and restaurants, which have been styl- like no other. The hotel also features a fully such an iconic and dynamic hotel,” said ishly designed by Japan’s Spin Studio and equipped fitness centre and an indoor pool Simon Cooper, president and COO of The Wonderwall. With six dining venues starting on the 118th floor with a 28m x 7m LED Ritz-Carlton Hotel Company. “Occupying on the 102nd floor, including state-of-the-art screen on the ceiling that can display im- the top 16 floors of the ICC tower in Hong designer Chinese and Italian restaurants, ages. In the podium of the ICC tower, the Kong is a truly unique location for a hotel, and lobby lounge, the alfresco rooftop bar 1,000,000sqm Elements shopping mall offers offering panoramic views across Victoria will be a truly stunning venue at 490 meters some of the finest shopping in Hong Kong Harbour and Hong Kong Island. Modern in above sea level with outstanding views over with luxury brand names featured through- design, the hotel will be the heart and soul Hong Kong. Asian-style tapas and contem- out this world-class location. The ICC will of Hong Kong and will attract visitors from porary cocktails will be served on the roof also host an Observation Deck on the 100th all over the world for its world-class style, terrace, where fire pits and casual seating floor and offer direct connections to Hong design, service and its landmark loca- will create an atmosphere of stylish luxury. Kong International Airport in 20 minutes and tion.” With interiors by Singapore’s LTW The Ritz-Carlton, Hong Kong will boast Central Hong Kong in five minutes. The Ritz- in a building developed by Hong Kong’s one of the largest ballrooms in the city at Carlton, Hong Kong will be very much at the premier developer Sun Hung Kai Properties 930sqm. Elaborately decorated with a sea heart of the city and will become a must-see working with New York architects KPF, the of crystal chandeliers, the décor is suited tourist attraction when it opens in the first hotel will offer 312 guest rooms all providing to weddings, meetings and gala events. quarter of 2011. spectacular city and harbour views. Starting Complimented by an additional four meet- Thursday 19.08.2010 www.travelweekly.com.vn
    • 20 INTERNATIONAL NEWS Koh Rong Island - Cambodia Cambodia’s Royal Group Unveils Master Plan The Royal Group of Cambodia has A working seaport will service island’s demand for food produce unveiled its visionary Master Plan ferries, equipment and supply ship- - and provide employment for the to transform the pristine island of ments, and roll-on, roll-off opera- island’s indigenous fishing com- Koh Rong into an environmentally tions. munity, estimated at around 300 planned resort destination. families. A separate marina will accommo- A 6-month study was conducted by date pleasure boats, yachts and This includes the possibility of an MAP Architects of Hong Kong and cruise ships, with a boardwalk of international university-style educa- Focusing on environmental consultants Scott high quality, boutiques, restaurants, bars and tional project dedicated entirely to Wilson. sustainable guesthouses. environmental sustainability. tourism, it details how With a 5-year timetable for the first the “next Asian Three golf courses are ultimately Koh Rong features an abundance of phase, and ultimate completion Riviera” – fol- envisaged in the long-term, with natural attractions including coral in 25 years, the plan is one of the lowing Phuket, the initial phase of development reefs, tropical palms, rainforest, wa- Koh Samui and most far-sighted visions in global Bali – will be planned to include a small 9-hole terfalls, sparkling turquoise waters hospitality. created from option. and 28 pure white sand beaches scratch. – including one of the most spec- The Master Plan has identified lo- To meet demand for fresh water, tacular in the region stretching 6 cations for a range of 3-star to 5-star environmental consultants Scott kilometres. properties. “Although the island is Wilson explored a number of op- mostly a luxury destination, there tions – from small reservoirs and The Royal Group, one of Cam- will be something for everybody,” dams to tapping spring water from bodia’s largest corporations with said Mr Clarke. a deep aquifa well beneath the substantial interests in property and island. “It will also be compulsory infrastructure development, has An international airport in the centre for developers to trap rainwater on been granted a 99-year lease by the of the island will allow international their roofs,” said Mr Clarke. Cambodian government to develop flights by aircraft such as the A320 Koh Rong. Airbus, operated by charter airlines The sustainability vision extends to and carriers like Air Asia, Thai Air- organic farming and fish-husbandry ways and Bangkok Airways. projects to meet much of the Thursday 19.08.2010 www.travelweekly.com.vn
    • INTERNATIONAL NEWS 21 Swiss-Garden Hotel KL launches taxi campaign Swiss-Garden Hotel & Residences Kuala Lumpur inaugurated a new brand element with the recent launch of the taxi campaign. The campaign was initiated to introduce the new residences, slated to be ready by early 2011, alongside with the Ministry of Tourism’s effort to enhance service standards. A collaboration effort with Bonus Tours & Travels and Limo Cab, the taxi cam- paign was successfully held on the 10th of August 2010 at the hotel drive way. More than 30 taxi drivers lined the hotel driveway while Ms Lily Chiok, Vice-President of Business Development of Swiss-Garden International and General Manager, Mr Rayan Komatt installed the car stickers onto the taxis. The event followed with distribu- tion of goodie bags to the taxi drivers as a token of appreciation by Operations Manager, Mr Samuel Wong. “We believe taxi drivers are the best brand ambassadors as they have daily interactions with guests and the tourists alike”, said Mr Rayan Komatt, General Manager of Swiss-Garden Hotel & Residences Kuala Lumpur. He also added that taxi drivers are the perfect spokesperson due to their mobility and accessibility Swiss - Garden hotel - Kuala lumpur around Kuala Lumpur. New fee for visitors from US Visa Waiver countries According to the Department of Homeland Security announced trav- ellers visiting the US from visa waiver countries, such as Singapore, Japan, South Korea and Australia, will now have to pay USD$14 from 8th September 2010. The fee will be charged when they apply for an Electronic System for Travel Authorisation (ESTA). The new levy is to help fund the Corporation for Travel Promotion, created when the 2009 Travel Promotion Act was signed into law by President Barack Obama earlier this year. Commerce Secretary Gary Locke said: “Creating a tourism promotion programme to encourage international visitors to vacation in America will help spur economic growth and create more jobs.” The initiative has the potential to create 40,000 new jobs and gener- ate US$4 billion in new visitor spending, predicts think tank Oxford Economics. Should this happen, the Congressional Budget Office believes the federal budget deficit will shrink by US$425 million in the next 10 years. Travel and tourism is the top services export for the US, totaling US$120 billion and supporting more than one million American jobs. Overseas visitors spend an average of US$4,000 per person per trip in the US. Thursday 19.08.2010 www.travelweekly.com.vn
    • 22 INTERNATIONAL NEWS F or the first time in its history, New Caledonia New Caledonia to host Melanesian Arts Festival will host the Melanesian Arts Festival, cel- ebrating the traditional and contemporary arts from all the countries of the region. Ten years after holding the 8th Festival of the Pacific Arts and on the eve of the 2011 Pacific Games, hosting the Melanesian Arts Festival promises to be a cultural, technical and economical challenge for the entire country and its people. Every festival, since the very first event was held, has always been organized around a particular theme that expresses the spirit in which the host country wishes to greet its visitors. From 12-24 September 2010, a thousand festival at- tendees from New Caledonia, the Solomon Islands, Papua New Guinea, Fiji and Vanuatu will come to share their talent and experiences with the public. The great innovation for the 2010 event will involve four ‘outrigger canoes’ that will travel from the village of Kone, through the entire length of New Caledonia, passing through the eight customary land tenures of the Territory to finish their trip on 24 September 2010, in Noumea on New Caledonia’s citizenship celebration day. The Festival Opening will be held on 12 September 2010 in Kone, on account of the economic and sym- bolic significance of this community. Indeed, it was on the beach of Lapita, near Kone, where the first remnants of the Lapita civilization were found: the original and historic connection linking the different populations of Melanesia. Following this first stage of the event, the festi- val attendees will be divided into four groups of ‘outrigger canoes’ composed of members of each delegation. They will travel to the four following destinations: • One outrigger canoe to Hienghene and Canala, • One outrigger canoe to Bourail and La Foa, • One outrigger canoe to Lifou, Mare and Ouvea • One outrigger canoe to Noumea. After spending about three days at each location, all the outrigger canoes will head back to Noumea. The following activities will be held in each hosting communities: • Performing Arts: concerts, dance, modern the- atre, traditional expressions (choir, music, dances, songs, instruments ...) etc. • Visual Arts: contemporary visual arts, cinema, video art etc. • Handicrafts and traditional knowledge: fash- ion, food, games, hunting and fishing techniques, medicinal plants, etc. • Workshops and forums: Music and Copyright (symposium with the South Pacific Commission), language and identity (with the Kanak language academy), policies and custom (with the Custom- ary Senate). Thursday 19.08.2010 www.travelweekly.com.vn
    • INTERNATIONAL NEWS 23 Willard Intercontinental Hotel - Washington DC with most markets seeing rate growth towards the end of the first half. The eco- nomic environment does remain uncertain, however, with short booking windows and limited visibility,” Mr Cosslett said. The growth was driven by strong occupancy rates, with business travellers returning in greater number. Efforts during the economic downturn to reduce costs, drive revenue and build the strength of IHG’s system and brands helped to accommodate this growth, according to Mr Cosslett. “In the first half we signed 130 hotels and opened 148, despite the tough financing environment. The quality of these new hotels Greater China drives is exceptionally high, particularly in China where both our pipeline and system of open IHG’s half year results hotels are skewed towards more upscale developments.” Total gross revenue from all hotels in IHG’s system was $8.9bn, up nine percent at con- The InterContinental Hotels Group (IHG) leading the recovery with Greater China re- stant currency. has released its financial results for the half porting RevPAR up 29.4 percent in the half,” year to 30 June 2010, with solid performance Chief Executive of IHG, Andrew Cosslett Recent additions bring IHG’s total system due to their leadership position in Greater said. to 656,661 rooms across 4,503 hotels, an China. increase of four percent. IHG also signed a Greater China’s strong regional perfor- further 19,126 rooms over 130 hotels, taking “Trading strengthened as the first half pro- mance was boosted by the Global Expo in the pipeline to 197,431 rooms across 1,302 gressed with global Revenue per Available Shanghai where RevPAR grew 48.4 percent. hotels. Room (RevPAR) up 3.9 percent overall and 7.4 percent in the second quarter. Asia is “Rates are now stabilising across the world, Thursday 19.08.2010 www.travelweekly.com.vn
    • 24 INTERNATIONAL NEWS Eight events to be held across Thailand Thursday 19.08.2010 www.travelweekly.com.vn
    • INTERNATIONAL NEWS 25 T he Tourism Authority of Thailand (TAT) will organise eight special events around the theme of the famous Thai smile in a bid to rebuild the good image of Thai tourism and facilitate the return to normalcy following the recent political distur- bances. Ms Pensuda Priaram, the TAT’s Deputy Governor for Tourism Products and Business, said these activities is designed to help restore the liveliness of the Thai capital and the provincial areas, rebuild confidence among foreign tourists and promote domes- tic tourism. Details of the events are as follows: “Smile@Siam” was held from 14 to 15 August 2010 during 10.00-22.00 hrs at Bang- kok’s Siam Square shopping district and adjacent areas. It was a golden opportunity for shoppers to purchase brand name products at discounted prices. The first Smile in the Park (Musical in the Park) will be held from 21 to 22 August 2010 during 11.00-21.00 hrs at Lumpini Park, Bangkok. International Taste 2010 Amazing Thailand will be held from 10 to 12 September 2010 at Fountain Courtyard, Siam Paragon and Bangkok. “Smile@Khao San Road” which will be held from 11 to 12 September 2010 during 16.00-24.00 hrs at the popular backpacker area Khao San Road and Soi Rambudtree, Bangkok. The second Smile in the Park (Musical in the Park) will be held from 18 to 19 Sep- tember 2010 during 11.00-21.00 hrs at Benjakitti Park, Bangkok. Thai Tourism Festival @Udon Thani will be held from 27 to 29 August 2010 during 11.00-23.00 hrs at UD Town, Udon Thani province. Thai Tourism Festival @Surat Thani will be held from 3 to 5 September 2010 during 11.00-22.00 hrs at Surat Thani Cooperative Office, Punpin district in Surat Thani. Thai Tourism Festival @Suphan Buri which will be held from 24 to 26 September 2010, during 10.00-22.00 hrs at Suphan Buri Provincial Stadium in Suphan Buri. The events in the three provinces are aimed at boosting domestic tourism between the regions and contributing to a better distribution of tourism income across the country. TAT expects that these events will help both domestic and foreign tourists further enjoy their shopping, entertainment and sight-seeing experience. Thursday 19.08.2010 www.travelweekly.com.vn
    • 28 AVIATION NEWS Thursday 19.08.2010 www.travelweekly.com.vn
    • AVIATION NEWS 27 Vietnam Airlines offers online check-in services Passengers must present their self-printed boarding passes for confirmation at least 45 minutes prior to departure time. Le Hoang Dzung, Vietnam Airlines spokesman, said in the trial run the service was implemented suc- cessfully in domestic flights from Hanoi, Da Nang, and Ho Chi Minh City. From August 16, the service will be applied for international flights which depart from Hanoi, Ho Chi Minh City and Vientiane in Laos, Phnom Penh and Siem Reap in Cambodia, Seoul and Pusan in the Republic of Korea and Kuala Lum- pur in Malaysia. THAI Airways announces THAI Airways’ winter schedule sees the addition of new daily flights to Tokyo’s Haneda airport, increased fre- winter schedule quency to Nagoya from daily flights to 10 weekly and to Fukuoka from five weekly flights to daily services. The airline will also boost its Indian services, bumping up flights to Kolkata from five flights weekly to daily ser- vices and to Mumbai from daily to twice daily flights. Other service upgrades cover four extra weekly servic- es to Sydney to go up to 18 flights weekly; two additional weekly flights to Oslo to go daily; and one extra flight to Moscow going to four flights weekly. Thursday 19.08.2010 www.travelweekly.com.vn
    • 28 AVIATION NEWS Etihad introduces All-Economy-Class Aircraft on Short-Haul Routes Abu Dhabi-based Etihad Air- ways is introducing a number of all-economy-class aircraft into its short-haul fleet, for the first time. In October, Etihad Airways will introduce two Airbus A320s with single cabins configured to car- ry 162 passengers, an increase of 42 from the current economy- class capacity in its two-class A320s. The all-economy-class aircraft, commencing in October, will initially operate to destinations with a low demand for premium traffic. The airline identified Al- exandria in Egypt, Colombo in Sri Lanka, Damascus in Syria, Doha in Qatar, and Calicut and Thiruvananthapuram in India as the markets with a high demand for economy traffic. The airline has plans to expand the all-economy fleet to 10 air- craft and involve more existing Etihad destinations. Etihad Airways CEO James Ho- gan said: “Our all-economy aircraft will allow us to offer a more competitive product in key markets in Asia, the Middle East, North Africa and the Indian Subcontinent, while maintaining the high standards of service we have become known for.” As well as the service, the airline said that the product will remain unchanged, with all-economy flights including seat back in- flight entertainment screens and hot and cold meals and beverag- es. Each seat in the all-economy- class aircraft will have a 32-inch pitch. Etihad Airways currently has 15 A320s in its fleet, with 35 more on order from Airbus. Thursday 19.08.2010 www.travelweekly.com.vn
    • AVIATION NEWS 29 Tiger Airways Increases Distribution Channel in Malaysia Tiger Airways is expanding its distribution network in Malaysia by powerful combination of low fares, convenience, and useful options more than 14,000 times with the introduction of e-pay. such as Luggage UpsizeTM and boardmefirstTM. Customers in Malaysia now have a convenient way to pay cash for Payment for Tiger Airways flights between Malaysia and Singapore their Tiger Airways flights. can now be made using e-pay at the 4,000 Petronas kiosks across Ma- laysia. Over the next few months, this payment option will be rolled Rosalynn Tay, Managing Director of Tiger Airways Singapore, said, out to the remaining 10,000 e-pay outlets in convenience stores, phar- “Our customers in Malaysia have been great supporters of our low, macies, and other retail outlets. After making bookings online, cus- low fares. With e-pay, we bring a cash payment mode right to their tomers in Malaysia only need to select e-pay as the preferred pay- doorsteps, making it more convenient for them to buy Tiger flights. ment method, and make payment at an epay outlet within 6 hours. We look forward to serving more passengers from Malaysia with our Air Mekong gets jets for October Vietnamese startup carrier Air Mekong received four Canada-made SkyWest, the parents company of SkyWest Leasing Inc., says it already planes chartered by US-based SkyWest Leasing Inc., another step to- invested US$7 million in a 30% stake of Air Mekong. SkyWest adds it has ward the private airline’s launch of domestic services this October. personnel on site to provide technical expertise. The 100% Vietnamese carrier plans to launch operations with domes- Air Mekong says it has recruited more than 40 pilots and is training 50 tic flights on October 10. It is set to sell ticket as of mid-September. flight attendants. The planned services include Hanoi-Phu Quoc, Hanoi-Hochiminh City, The carrier was set up in 2009 as the third private airline in Vietnam Hanoi-Phu Quoc, and flights from Hanoi to Danang, Nha Trang, Dalat after Indochina Airlines and VietJet Air. Indochina has stopped opera- and routes from HCMC to Danang, Nha Trang, Dalat, Con Dao Island, tions due to losses, while VietJet does not fly yet. Currently operational Buon Ma Thuot, Hai Phong and Vinh. airlines in Vietnam are national carrier Vietnam Airlines, its subsidiary The carrier is waiting for approval from the Civil Aviation Administra- Vietnam Air Service Co. (VASCO), and Jetstar Pacific. tion of Vietnam. Air Mekong has not announced its fares yet. Thursday 19.08.2010 www.travelweekly.com.vn
    • 30 AVIATION NEWS New United Airlines Vietnam Airlines re-launches announce new brand identity HCM City-Nagoya air route After a halt of more than two years and a half due to global economic downturn Vietnam Airlines resumed its direct flights between Ho Chi Minh City and Japan’s Nagoya. The national flag United Airlines and font, joined with the UNITED name on the carrier operates two Continental Airlines global mark which fuselage. weekly flights on revealed refinements has represented Both airlines have Mondays and Friday, to the visual branding Continental’s brand earned strong brand using Airbus 321. for the new global image since 1991. recognition in one of With this re-launch- airline that will result the world’s most vis- ing, the corporation from the proposed A corresponding up- ible and highly com- expands its Japan merger between the date of the combined petitive businesses. network to eight two airlines. airline’s aircraft liv- The new visual iden- routes connecting ery will adopt Conti- tity builds upon the Vietnam’s Hanoi and The new logo dis- nental’s livery, colors significant value of Hochiminh City with plays the combined and design, includ- each airline’s current four major cities in company’s brand ing its blue-gold- brand, while advanc- Japan namely Tokyo, name in capital let- white globe image ing the combined Osaka, Nagoya and ters (UNITED) in a on the tail, combined airline’s future brand Fukuoka, with 45 custom sans-serif with the new-style image. flights weekly in all. Tiger Airways Reports Strong passenger volumes in July 2010 Tiger Airways reported strong passenger volumes and load factors in July 2010. From August 2009 to July 2010, a total of 5.4 million passengers chose to fly with Tiger Airways, an increase of 51% over the 3.6 million passengers who booked in the preceding 12 months. Average Load factors increased by 5 percentage points to an average of 86% of seats being filled from August 2009 to July 2010 compared to 81% in the previous 12 months. The number of passengers in July 2010 grew 42% over last year to 523,000. The average load factor across both airlines in Asia and Australia for the month was a very strong 89%. Thursday 19.08.2010 www.travelweekly.com.vn
    • AVIATION NEWS 31 Air China Becomes Strategic Partner of CIFIT Air China became the only airline partner of the 14th, 15th and 16th China International Fair for Investment and Trade (CIFIT). From 2010 to 2012, Air China will provide sponsor resourc- es, the value of which will exceed RMB10 mil- lion, and will include cash and free tickets for international/domestic Air China flights. The China International Fair for Investment and Trade, approved by the State Council of the People’s Republic of China, will take place on 8-11 September every year in Xiamen, Chi- na. CIFIT focuses on national and international issues, investment negotiation and investment policy promotion, coordinated development of national and regional economies, and eco- nomic and trade exchanges across the Taiwan Strait. CIFIT is currently China’s only interna- tional investment promotion event aimed at facilitating bilateral investment. It is also the largest ever global investment event approved by UFI. The 14th CIFIT will be staged simultaneously with the 2nd World Investment Forum, and in- clude 18 project matchmaking symposia and 30 forums and seminars. With its strong net- work and quality service, Air China will pro- vide airline carrier service to the 50,000 do- mestic and foreign merchants who will come from over 120 countries and regions, as well as 1,300 journalists from over 300 media. Air China deputy director of the business de- partment, Mr. Zhu Songyan, said: “With the themes ‘Introducing FDI’ and ‘Going Global’, CIFIT reinforces China’s comprehensive strength and international influence to the world. As China’s only flag carrier, Air China will help to promote economic and trade ex- changes around the world, with our first-class network and services.” About Air China Air China is China’s only national flag carrier and a Star Alliance member. Using a fleet of 256 Airbus and Boeing aircraft, Air China runs 245 routes, serving 30 countries and regions. Thanks to the airline’s strong network, Air Chi- na’s route network is able to place 1172 desti- nations in 181 countries within its reach. Thursday 19.08.2010 www.travelweekly.com.vn
    • 32 AVIATION NEWS Beijing Capital Airport ranked world’s third busiest hub Beijing Capital International Airport is now ranked as the world’s third- busiest airport, overtaking Chicago, Tokyo and Paris. The latest report by the Geneva-based Airports Council International has put Beijing Capital behind Atlanta and London’s Heathrow in terms of domestic and international passenger numbers in 2009. Passenger traffic grew 16.9 percent year on year to 65.37 million last year, helping the facility jump five places to nudge Chicago from the third slot. And there is a possibility that it could also replace Heathrow in the number two slot later this year. In the first six months of the year, Beijing processed 35.5 million pas- sengers, up from 30.1 million in the same period last year. Meanwhile, Heathrow – due to the British Airways strikes and volcanic eruption in Iceland – shrank 3.5 percent year on year to 30.1 million. Korean Air achieves strong growth in the second quarter Korean Air, South Korea’s flagship airline, announced its financial results and 36% of the operating revenue respectively. Operating profit of the air- for the second quarter of 2010 ended 3 June 2010, which hit high-record in line returned to the black from a loss of 127.3 billion KRW in the second terms of the operating revenue. quarter of 2009 to a surplus of 352.1 billion KRW during the reporting pe- riod. Profit margin was 12.4%, a significant year-on-year improvement and Thanks to the global economic recovery which spurred demand for both another historic record. international passenger travel and cargo traffic, the airline posted an operating revenue of 2,836.4 billion KRW in the second quarter of 2010, For the six months ended June 30, 2010, the airline recorded operating a year-on-year increase of 36.7%, the highest second-quarter growth in revenue of 5,435.4 billion KRW, up 25.3% year-on-year, while operating Korean Air’s history. International passenger and cargo businesses re- profit reached 572.3 billion KRW, up from a loss of 120.7 billion KRW com- mained the major revenue contributors for the airline, accounting for 47% paring with the first half of 2009. Thursday 19.08.2010 www.travelweekly.com.vn
    • AVIATION NEWS 35 Thursday 19.08.2010 www.travelweekly.com.vn
    • 34 DO YOU KNOW 1 Gift Giving 4 Removing Shoes Giving and receiving gifts is cus- You will be expected to remove tomary in Taiwan. The Taiwanese your shoes when you enter a Tai- appreciate gifts that connote so- wanese home. The reason is more phistication and prestige. Instead of practical than traditional, since it buying baseball caps for your new helps to keep the inside clean. friends, chocolates or cigarettes Slippers will sometimes be avail- might be a better choice. able, but if you have large feet, they Also, since it is considered rude to won’t be an option. Always wear open a gift immediately, don’t be presentable socks when invited to surprised if your gift is put aside someone’s home for dinner. until the recipient can open it in 5 private. Ti p p i n g 2 Business Cards You should tip service people such as porters and hair stylists, but don’t Business cards, or mingpien, are tip taxi drivers or in restaurants. an important part of everyday life in Taiwan. Most businesses, schools, 7 Taiwanese Customs Larger restaurants will add a 10 percent service charge and a 5 per- and individuals have cards, and people exchange them like hand- to know whenever cent value-added tax to your bill. visiting Taiwan 6 shakes. English teachers find cards Boasting vs. Modesty helpful in obtaining new private clients. If you can’t read Chinese, make a note on the back as to It is considered very impolite to each card’s origin, or you’ll soon boast in Taiwan. Always make sure find yourself with piles of illegible to compliment people on anything mingpien. Mingpien are ideal for that are worth noting. Conversely, finding shops or night spots that are when receiving a compliment, you located in confusing areas; simply are expected to play down your at- get in a cab and point at the ad- tributes and prowess. When some- dress on the card. one compliments your language ability, for example, have a standard 3 Paper response ready. Always use two hands when hand- ing paper to someone (including business cards). It is considered 7 Death Death is a taboo subject in Taiwan, rude to offer paper with one hand, so avoid it. Also, white, not black as especially if the recipient is a in the United States and Canada, is superior. the color associated with death. Thursday 19.08.2010 www.travelweekly.com.vn
    • BUSINESS ADVICE 35 Totally broke and dying to get out of town? Looking for some adventure without breaking the bank? This article will explore some ideas for how you can travel as cost-effectively as possible, perhaps even for free. The key is do some research and be flexible! 1, Choose a mode of travel that fits within your budget and which you are comfortable with. Here are your options, from the cheapest to the most expensive: • Hitchhiking: It’s generally safe if you do it during the day • Canoe: If you have one and the weather is good. • Take a bicycle ride. You don’t move as far as a car in one day, but you cover more territory than walking, see the countryside up close and meet interesting people. • Motorcycle or scooter: If you have one already, it’s just about the cheap- est way to propel yourself over long distances. If you don’t have one, look into the cost of renting and compare it to the next few options. • Buses and trains: You’ll need to check the fares for the trip you have in mind to determine how cost-effective it is. • Driving: If you don’t have a car, you’ll have to rent one, which can get pretty pricey. However, there are several ways to push down the cost of driving: - Sleep in your car: This will save you money on lodging, unless you were going to secure free lodging anyway. - Hyper mile: If you follow the techniques carefully, you can save plenty of money on gas. Thursday 19.08.2010 www.travelweekly.com.vn
    • 36 BUSINESS ADVICE 2, Plan where you will sleep • Sleep in your car: Many interstate rest areas allow over- night parking. Vans, pick-up trucks with camper tops, and even small hatchbacks with the rear seat folded down can make comfy beds. • Go camping: In state and national parks in the US, campsites are often cheap, or even free. • Look for hostels: This dorm-style lodging is usually cheaper than motels. 3, Plan how you will eat: Generally, the less prepared food you buy, the better. 4, Brainstorm ways to make money on the road, if you need to • Can you play an instrument? An afternoon of busking on a busy city street may get you some cash to buy a meal or gas to get you to your next destination. • Panhandle: Please note that pan- handling is illegal in some places. • Farm labor: Go to websites that list farms and farm work opportuni- ties and look for operations in the areas you plan to travel through. Call in advance and ask if you can work for a full day. If they can’t give you cash, maybe they’ll give you food and/or lodging. Thursday 19.08.2010 www.travelweekly.com.vn
    • BUSINESS ADVICE 37 5, Bring helpful tools and supplies • A comfortable bag: You might need to do a lot of walking, so choose a back pack and make sure it has support straps across your hips and shoulders, and the straps should be padded. • A folding bike: A portable bike could be a sensible investment for if you need to travel from your campsite or the place you’re staying to a local grocery store, or so you can explore areas easily when you’re not hitchhiking. • Baby wipes: You may not have daily and immediate access to a suit- able shower. Baby wipes will allow you to freshen up easily. • Camp stove: This is handy for making your own food anywhere. 6, Scour freebie websites before you leave. • Most major cities have all types of free entertainment and services; which can be found, depending on where you live: - Museums are free on certain days of the month or if you have a student id. - You can see free movie screenings if you know where to look and how to sign up. - Sign up for free coupon offers and take the coupons with you on your trip. - There are free medical clinics in many major cities. • Free food coupons can be found. Thursday 19.08.2010 www.travelweekly.com.vn
    • 38 MEDICAL TOURISM g Culture in Medi ndin cal sta Tou der Un rism T he understanding of cultural issues in Medical Tourism (Global Healthcare) is a two way process argues Dr Prem Jagyasi, a renowned Medical Tourism expert and consultant. Several Medical Tourism organizations be- lieve that Understanding Culture in Medical Tourism is a one way process, and that they only need to understand patient’s cultural beliefs and behaviors. However, it is also necessary for a patient to understand the culture and behavior of the destination. The provider should take the responsibility of making cultural documents related to their destination available to patients. By Dr. Prem Jagyasi What is Cultural Diversity? In simple language, cultural diversity can be understood in many different ways. It is often referred to as the mixture of dif- ferent human groups, societies, or cultures in a specific geography, or in the Globe (as a whole). The diversity could also be understood by differences in race, ethnicity, nationality, religion, or language among various groups within a community, organization, or nation. Individual values, beliefs, customs, traditions and backgrounds also bring cultural diversity. Why Patient and Healthcare Provider Need Cultural Understanding? The ultimate objectives of cultural understanding in Medical Tourism are to: creating a better outcome which minimizes gaps, understanding and building awareness of applications, avoiding any miscommunication or misunderstanding arising from cultural disbeliefs and providing more positive results with a higher satisfaction rate. Such processes requires meticulous understanding about what impact cultural disbelief could have on a healthcare practice and understanding patient needs and delivery of healthcare services. One of the key challenges in Medical Tourism is language barriers. It has always been my belief that instead of a general lan- guage translator to interpret medical related jobs, it is necessary to have a translator that understands medical terminology. The use of medical jargon can easily -- and unknowingly -- lead to misinformation and incorrect Interpretations that may have an adverse impact on a patient’s health. Avoiding medical jargon is essential to ensuring the concise exchange of information between patients and physicians. When a patient does not understand the jargon, the quality of that patient’s care may be jeop- ardized and the comprehension of the physician’s message is diminished. The responsibility to ensure that patient and physi- cian understand one another rests with the physician. It is often pointed out that physicians with wonderful bedside manners and poor outcomes are sued less frequently than physicians with poor bed-side manner and wonderful outcomes.(MJCC) For instance, let’s understand the cultural needs of Muslim patients. Thursday 19.08.2010 www.travelweekly.com.vn
    • 41 Food Services All catering staff should be aware that only halal meat (i.e. meat slaughtered according to religious requirements) must be given to Muslim patients. They should also be aware that Muslims do not eat pork or any other pig meat and its byproducts. Also, hand washing before and after meals is particularly important to Mus- lims. Clinical or Nursing Care It is preferable for a female Muslim to be cared for by females and a male Muslim by males. This is most important during con- finement when strict privacy is very essential. Only female health workers should be present and exposure should be kept to a minimum. Alcohol Alcohol and any other intoxicating substances are pr ohibited in Islam. Where a choice exists, medicines containing alcohol should not be used. In emergencies, this rule does not apply if an alternate drug is not available, but this should be explained to the patient. If the medication is necessary, then Islam permits its use. Maternity Services after Delivery The placenta should be offered to the parents for disposal by burial in accordance with Islamic tradition. Understanding Complex Cultural Needs Today, there is great receptiveness towards Medical Tourism. When patients are travelling overseas, there is an emergence of new consumers and they show a completely different behavior pattern. As a result of developments in communication tools, in- formation technology, and increased social media exchanges, they have been exposed to different cultures and developed new ideas and viewpoints. Today’s consumer has been exposed to different cultures, devel- oped new ideas and cultivated modern viewpoints. They have multiple demands, often borrowed from other cultures, seasoned with personal beliefs. The new self-sufficient consumer has be- come more individualistic and requires more customized and highly developed services; greater choice, quality, and variety and good value. Today’s consumers truly have become global; their demands have multiplied because of broad cultural expo- sure. Such complex needs require customized solutions; the ‘one size fits all mottos’ can’t work here. There should be a comprehensive system in place to educate patients as well as healthcare provid- ers about cultural beliefs, dissimilarities and needs. Conclusion Globalization across all sectors has brought complex cultural needs, in an already culturally diverse world. Understanding cul- ture and behavior was important in healthcare to provide com- prehensive care with a delightful experience, but it has certainly become essential in Medical Tourism as patients arrive with different cultural beliefs and from different geographies. Under- standing of Culture in Medical Tourism is a two way process as the patient needs to understand the destination’s cultural beliefs as much as providers need to know and understand the patient’s cultural beliefs. Thursday 19.08.2010 www.travelweekly.com.vn
    • History of the bridge