Six Reasons Why Performance
Management Initiatives Fail

Why Do Performance Initiatives Fail?
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1. Lack of Framework
Lifecycle Performance Framework
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2. Failure to Adopt Best Practices
Lifecycle Performance Management Best Practices
Defining Phase Planning Phase
8. Employee Acceptance Management
1. Organizational Goals and Mission Management 9. Performance Management Planning
2. Performance Scope Management 10. More Time Spent Planning vs Implementing
3. Performance Team Development 11.Leadership Management
4. Vendor Performance Management 12. Employee Training
5. Vendor Standardization 13. Staff Motivation
6. Organizational Stability 14.Automated Asset Management
7. IT Cost Management 15.Systems Scalability
16.Capacity Management
17.Enterprise Policy Management
Executing Phase 18.IS Training
19.Employee Performance Management
Monitoring Phase
20. Information Systems Performance Management 29. Quality Management
21. Process Management 30. Performance Data Management
22.Data Integration Management 31. Business Intelligence Management
23.Performance Metrics Management
24.Performance Alignment Management
25.Cross-functional Process Management
Reporting Phase
26.Systems Management 32. Project Performance Management
27.Change Management 33. Scorecard / Dashboard Development
28.Procurement Management 34. Customer Satisfaction Management
35. Service Level Tracking Management
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2. Failure to Adopt Best Practices (con’t)
The Organizational Performance & Best Practices Analysis
• 35 best practices, 280 processes
• Performance Index Scoring
• Feasibility Analysis
• Impact Value Analysis
• Customized step-by-step roadmap
for immediate performance
improvements
• Strengths, weaknesses, and cost
savings
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3. Ineffective measurements/metrics
Organizational Performance and Best Practices Analysis
• Measures how well your organization executes best practices
• Rates your existing performance metrics in the following areas:
•Definition
•Effectiveness
•Accessibility
•Mission Alignment
•Decision Making
• Includes templates for developing and storing metrics and reports
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4. Lack of buy-in from key stakeholders
• Customers, employees, vendors, senior and executive
management
• Several best practices address stakeholder buy-in:
• Staff motivation
• Employee acceptance management
• Leadership development
• Employee performance management
• Organizational stability
• Customer satisfaction management
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5. Poor Planning / Follow Up
• The Lifecycle Performance Framework drives
continuous improvement through effective planning
• The Planning Phase contains 11 best practices (88
processes)
• 13 planning phase templates
• The custom Best Practice Roadmap provides your
critical path and an easy, logical method for you to
map out your own next steps as growth and change
affect your business
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6. Insufficient Use of
Business Intelligence Tools
• Business Intelligence Management is one of the Lifecycle
Performance Management best practices
• The Lifecycle Performance Analysis evaluates you on
eight processes necessary to manage your Business
Intelligence
• The Lifecycle Performance Management Guide explains
how to choose the right tools for your specific
organization
• Business Intelligence tools guide provides a comparison
of the top business intelligence tools
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