Video: 7 Steps for Developing SLAs that Drive Organizational Success

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This presentation discusses the elements of a Service Level Agreement. It discusses when and when not to utilize a Service Level Agreement. It discusses the Service Level Agreement Process. It discusses factors that affect the timeline of your SLA implementation. It discusses the responsibilities of an SLA manager, and provides you with a checklist of elements to include in your own SLA

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Video: 7 Steps for Developing SLAs that Drive Organizational Success

  1. 1. 7 Steps for Developing and Implementing SLAs – Video Seminar
  2. 2. This presentation is in video format. It will begin on the following page. Get a FREE PERFORMANCE MANAGEMENT KIT at: www.performance-success.com www.lifecycle-performance-pros.com

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