Outsourcing Pricing Tips
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Outsourcing Pricing Tips

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Most companies outsource – hire a third party or an independent firm to manage one or more of their business processes– because of the potential to cut down on a significant amount of operation ...

Most companies outsource – hire a third party or an independent firm to manage one or more of their business processes– because of the potential to cut down on a significant amount of operation costs.

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Outsourcing Pricing Tips Outsourcing Pricing Tips Presentation Transcript

  • Outsourcing? Here are Some PricingTips http://sourcefit.com
  • Most companies outsource – hire a third party or an independent firm to manage one or more of their business processes– because of the potential to cut down on a significant amount of operation costs. http://sourcefit.com
  • But you need to keep the following in mind if youwant to make the most of your outsourcing budget: • Choose your service provider well. Make sure you are working with a reliable firm. • There should be an effective performance monitoring system – service levels, quality assurance and the like – in place. • You need to have a good idea on pricing. http://sourcefit.com
  • Pricing BasicsRule 1: One of the most important things to remember to make sure you are getting a good deal in terms of pricing – you should know exactly how you will be charged. • To get a better idea of how pricing for outsourcing projects go, let’s use a concrete example: pricing for outsourced help desk or customer service. • The per call option for help desk pricing indicates a charge for every contact or call made. The calls can be outbound or inbound. • A per incident pricing option, on the other hand, means that the charge will be based on the incident or issue, which also means as many calls as it would take to resolve the issue. http://sourcefit.com
  • Pricing BasicsRule 2: Determine which pricing option will be best for your company’s requirements and outsourcing budget. http://sourcefit.com
  • Pricing BasicsRule 3: Determine the monthly call/incident volume. This figure can determine how much more you can save. Some service providers peg lower prices per incident if the client commits to higher volumes of incidents. http://sourcefit.com
  • Pricing BasicsRule 4: The extent of your help desk coverage can hike up outsourcing fees. If it’s going to be a 24 hours a day/7 days a week service, it’s going to come at a premium price. Also at a premium price is the 24 hours a day/5 days a week service. http://sourcefit.com
  • Pricing BasicsRule 5: Determine the specific tasks or services that will be provided by the outsourced help desk team. http://sourcefit.com
  • Is Outsourcing for you?As with any business endeavor, these are challenges that require research, careful planning and an informed strategy.You can also visit our website to know more about outsourcing and other related business process. http://sourcefit.com
  • Is Outsourcing for you?As with any business endeavor, these are challenges that require research, careful planning and an informed strategy.You can also visit our website to know more about outsourcing and other related business process. http://sourcefit.com