By the grace of Allah Almighty, we have successfully
Management” project on "Logistic Management."
The project was allocated to our group by Mr. Anas Iftikhar.
We are thankful to him for giving us a chance to visit an
organization and gain knowledge of about the procedure of
supply chain and logistics management. This will definitely
help us in enhancing our managerial and creative skills.
In our successful visit to the organization named “The TAQ
Organization”, we are thankful to several people without
whom our visit and accomplishment of project would not
have been possible. We would like to thank our families for
their support and coping up with our nonexistence. Our class
fellows and friends also helped us by means of their
suggestions, ideas and thoughts.
At last but not the least, our group members are truly
thankful to each other for supporting and complementing
each other at any time as needed.
LETTER OF AUTHORIZATION
December, 19 2012
Mr. Anas Iftikhar
This is the final project report of “Supply Chain Management” based on
Organization” as requested to being submitted to you on December,
19 2012 during the fall semester 2012. The main purpose of this
report is to obtain all the as possible information as about different
elements of Supply Chain Process.
TABLE OF CONTENTS
TABLE OF CONTENTS ....................................5
The TAQ Organization (TTO) is Pakistan's most important group
occupied in international transportation, forwarding and logistics
business. The business that began its operations over 40 years ago
keep on move forward presenting extensive range of services. Its
(inbound/outbound), supply chain logistics, industrial project
handling, transit trade movement, land transport by rail/road,
door-to-door delivery, wholesale freight management, custom
house brokerage, risk management, insurance facilitation, and
education and training.
TAQ having a wide network of warehouses at strategic localities and
offices in eleven cities controlling all major export and import center’s
of Pakistan at Karachi, Lahore, Rawalpindi, Islamabad, Sialkot,
Faisalabad, Multan, Peshawar, Gujranwala and Sukkur. As well as in
different foreign country, the organization has an ambassador office at
Toronto, Canada. TAQ offers its clients the exclusive blend of local
market know how and worldwide vision. It has the volume clout to
bargain favorable duty and service package with carriers.
TAQ wins Consumers Choice Award 2011 for
Best International Logistics Services
The TAQ Organization (TTO) was awarded Consumers Choice Award
2011 for offering best international logistics services at a ceremony
held at Pearl Continental Hotel Karachi on February 22, 2012.
Leaders of trade and industry, as well as senior representatives of
leading brands from different sectors, including durables, services and
FMCGs, were present to receive their awards in their respective
In all 104 brands were selected on the basis of a survey conducted by
Consumers Association of Pakistan. TTO was chosen from the freight
forwarding and logistics sector. Each award winner was given a trophy
and certificate. The event was covered extensively by the print and
To be a leading global organization of the region
in the fields of transportation and modern
We will try hard to win the
confidence and respect of our customers as
reliable, responsive, skilled and highly caring
organization providing global logistics solutions of
higher international standards.
While always being conscious of our responsibilities
towards society, maximum growth and
development of all individual in TAQ Logistics
team and best possible returns to our stockholders.
Company Core Values
The TAQ Organization's survival and expansion is administrated by its
real core standards and that is to make available the best possible
service to its clients; to sustain its reputation as a reliable, responsive,
expert and concerned organization; to be law permanent; and to
energetically struggle in satisfying its responsibilities towards the
To continue and maintain healthy and pollution-free environment, both
within the organization premises and outside, and to contribute and
support efforts aimed at its conservation and restoration for our own
selves and for the upcoming generations.
Human Resource Care
To promote and retain a secure and healthy work environment for
workers, and to support or cause to support them and their families in
medical and health emergencies within the structure and to the best
level approved by the organization.
Training and Improvement
To provide equivalent opportunity to all team associates for improving
their talents and careers, also permitting them to efficiently handle
with consequences in professional and personal life to sustained
growth and improvement of customers' business and our own.
Air Freight Export
Export air freight, including pickup and overland transportation,
Ocean Freight Export
Export ocean freight, including pickup
warehousing, container stuffing as
per the distribution plan, customs
clearance, port handling etc.
Domestic overland rail and road
bonded, shippers premises to dry
ports, to ports/airports for export,
consignees for imports
Multiple results for Air & Sea Freight
For imports of commodities by air and sea from Europe, North
America, Far East or else any other part of the world TAQ offers tailormade services, the salient features of which are modified resolutions,
on-time delivery and overall investments in landed costs.
TAQ has the experience practice of handling complete range and
variety of import commodities. In line by means of the requirements of
its clients it has product specific services. For example, for life savings
drugs the services are designed to convene special care requirements.
For textile accessories time-definite aspect is given the top priority and
for extra-large import shipments the advantages offered are modern
innovative and creative handling. In other words, whatever the volume
and sort of shipment TAQ has the experience and capital to provide
the right solutions.
Sea-Air and Air-Sea multimodal transportation, combining overland
transportation, both bonded and un-bonded
TAQ Logistics Solution (TLS) is the devoted brand of The TAQ
Organization (TTO) for one-window project logistics. Specially adjusted
to delight today's customers, TLS has the potential and experience to
handle big or small projects, organization the complete transportation
and logistics of shipments creating from any part of the world to the
project site in Pakistan.
Purchase Order Follow-up
Position reports from production to dispatch, examination and capacity
confirmation as per purchase order, shipping papers compilation and
dispatch and other position reports required by the consignees.
Warehousing and Distribution Services
TAQ Logistics Solutions has a nationwide infrastructure of offices and
warehouses prepared to handle delivery and inventory management to
support with the largely logistics compulsory to meet customer needs.
The entire system provides the communications procedure and
supports the commitment to quality and total customer fulfillment.
TAQ has obtained this specialization over a number of years and now
are totally equipped to assist its customers in their inventory and
Custom House Brokerage
TAQ offer export and import traditions clearance conveniences at all
customs ports of Pakistan. Devoted, skilled and professionally taught
workforce for each item of export and import.
Entire Transport Service
TAQ is an entirely service logistics partner, covering up all type of
transports, products and services. Dealing with TAQ means a only
source solution to all export and import freight forwarding needs.
With its huge covered CFS/warehouses at Karachi, Lahore and
Islamabad, additionally to enough cargo space facilities in each city
where it has its offices and also has well prepared to provide a total
transport service idea. Mutually with demanding use of e-mail and
electronic data switch over internet, involving all its offices in Pakistan
and its abroad counterparts, TAQ has the responsiveness and
dependability that goes with its promise to the total service concept.
As of the customers point of vision the total transport service concept
involves extensive savings, as well as greater all-round services, more
so in import for re-export cases.
Display Freight Handling
TAQ provides a tailor-made product for movement and managing of
display freight goods - in close teamwork with Trade Development
Authority of Pakistan (TDAP). Firmly a one-window action our services
cover all portions of transportation and logistics, counting special
documentation and managing at foreign objectives required for display
For further queries in this regard you are welcome to contact our
Branch Product Managers (Export) at any of our countrywide network
SUPPLY CHAIN QUESTIONAIRE
TAQ Cargo offers a diverse range of complete services which are
discussed upon meeting & inquiring different services form various
supply chain personnel’s.
Briefly explain what the Taq cargo is?
TAQ Cargo is a multi dimension organization that is providing key
logistic services to its customers. It works as an intermediary between
Suppliers often called (Consigner) & Purchaser (Consignee). Whenever
the supplier & customer come in agreement to sell or purchase some
goods, in the act of bringing that good the logistics serves as a life
blood for smooth delivery of material to the destination port, Taq cargo
serves the same
What is the Size of Ware House and it’sAllocation
27500 sq ft x 4
Storing depends upon the size of boxes
Sales department tell about the allocation and customer needs
how much of space needed
Warehouse keep all material of zong
How goods are imported by Sea or Air?
Whenever the supplier & customer are in the process of negotiation
they must discuss about deliver mode either by sea or Air.
In the event of delivery by sea, the two terms are quite prominent
FOB =Freight on Board -It includes the cost of good but freight has to
paid by consignee.
CNF= Cost with freight charges are Included
In case of FOB shipment by sea, the consignee nominate the freight
forwarding company however in CNF it’s the responsibility of Consigner
i.e.; supplier has to arrange the forwarding services of goods at the
port of destination
All shipment via Air is generally CNF basis, Air Freight is USD $ 5/kg
usually depending upon quantity & air carrier.
What documents are necessary in the event of Good
Usually shipments by Air are immediate; however in sea shipment it
took 4 – 12 weeks to reach the consignment at destination port
especially from china. Once the goods reaches to Karachi port, the
(Customer) to collect the goods.
The consignee would then bring original document like Invoice,
Packing list, Master Airway bill / Bill of lading, Certificate of origin,
(Form 3, 5 & 7) with custom clearance letter. The forwarding company
then issue Delivery order commonly called as (D.O)
What the D.O is & what charges does it have?
Sea freight shipments are charged "per cubic metre" therefore we
would always need to know the size of the shipment before we can
advise the final cost. Delivery order is the document which is issued by
freight forwarding company to Consignee, it includes different charges
like; Dock charges, Cargo space charges, Machinery charges, cargo
loading unloading charges, Port chargers, demurrage in case of late
management in your company?
The core component of Supply chain is Logistics, at Taq cargo we have
big warehouse where goods are stored & issue to customer in bulk or
as per their request
What are the benefits of making long term relations
with your clients?
telecommunication operators like Zong, Telenor & PTCL these long
term contracts are benefiting us to increase our market share in
industry & attracting new prosperous customer
How does your organization work? Lean or agile
At Taq cargo our prime focus is on toward lean supply chain facility to
customers, because this helped us in efficient planning, cost saving,
reduce wastage & timely availability of inventory needed by customers
Do you practice velocity principle?
The warehouse ensures the velocity principle. Material that is to be
sent through outward are kept at the exit gate and place where inward
logistics deliver material is kept free so that it is shifted in correct and
Do you have procurement department? What items
you procure most?
We do have warehouse that work in accordance with the planning &
material needs of customer. Requisition of new equipments &
machineries are interlinked at all end through integrated management
system. These help us in understanding customer’s requirement.
emphasize on imported goods?
We are offering import & export of material we have domestic &
foreign customers all around the world
What challenges you encounter during Supply chain
The major challenge is timely availability of goods, the lead time for
sea shipment is 4-12weeks however material efficient planning,
ordering & correct deliveries are key factor for success of supply chain
What is your inventory management process? How it
The business is basically about logistics and of both inbound and
outbound the shipment when received is carried through trucks (which
are out sourced) in the warehouse which is situated in Shah latif
town.The warehouse manager is responsible to manage the inventory
by properly staging the material according to respective category,
client, batch Number & sequence. Every material shipment get
recorded & updated via ERP system
Do you have ERP software?
We have implemented ERP material management system module that
controlling, forecasting & ordering material periodically
What is your current project in progress?
Our present 5yr project with Zong & telenor is under progress.
Telecom equipment as imported from china by zong for it’s upcoming
3G service in Pakistan & old telecom equipment being brought back to
What logistic services you offer your customers?
We offer outbound services for distribution of material from warehouse
to all Pakistan & inboud services from china, in order to bring material
What kind of warehouse services do you offer?
The customer delivery basically depends upon the parts ordered by
telecom companies. zong Pakistan basically import manufactured parts
from China which are used in telecom towers in entire city and so are
ordered by telecom companies so zong basically sells these parts to
TELENOR and its self Zong in karachi. The delivery is made when an
engineer who is sitting at warehouse receives a mail from customer its
usually in early morning and it is delivered to them in 24hours.The
warehouse manager receives the mail hard copy and then start
Do you practice cross docking?
Cross docking is there but Taq distribute material on daily requirement
What is your cycle count?
The cycle count is an important aspect to know about inventory the
ware house does it weekly and reports the zong so that it can adjust
with its customers.