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Product training - Faster global delivery in the face of constant updates
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Product training - Faster global delivery in the face of constant updates

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This short, visually friendly tip sheet highlights why Quick Learning Modules are perfect for the agile product development environment and how they help boost retention and engagement to keep your ...

This short, visually friendly tip sheet highlights why Quick Learning Modules are perfect for the agile product development environment and how they help boost retention and engagement to keep your globally dispersed sales force up-to-date.

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    Product training - Faster global delivery in the face of constant updates Product training - Faster global delivery in the face of constant updates Presentation Transcript

    • Faster global delivery in the face of constant updates Pragmatic Product Training
    • In a recent study, 9 out of 10 multinational organizations admit that communication misunderstandings have stood in the way of a major cross-border transaction, incurring significant losses for their company. Features can change in an instant in today’s fast paced marketplace, making it a constant challenge to keep your sales teams up-to-date with the latest releases while also controlling cost. Unfortunately, this often leads to launching a global release without localization. Quick Learning Modules (QLMs) are perfect for the agile product development environment. Pragmatic Product Training: Faster global delivery in the face of constant updates www.viadelivers.comPage 2
    • Pragmatic Product Training: Faster global delivery in the face of constant updates QLMs are easy to produce and localize, plus they boost retention and save money. www.viadelivers.comPage 3 • Fast development - can be done in as little as 2 days to 3 weeks • Uses templates and shells that are easy to update, reuse and localize • Can be made to stand alone, as well as make up part of a complete course • They can easily be made to be mobile friendly
    • Keep it short, focused, and easy to understand. Pragmatic Product Training: Faster global delivery in the face of constant updates Training modules should be limited to 10 - 15 minutes. Maintain simplified and limited learning goals per module for maximum impact. • Identify the most important thing that learners are expected to do with their product knowledge • Keep the brand messaging consistent despite changing product specifications • Organize it around opportunities where a salesperson can make the highest impact www.viadelivers.comPage 4
    • Use QLMs as part of a comprehensive, blended learning program Space content and use multiple touches, refreshers and checks for better retention. • Reinforces knowledge to help learners quickly master the subject • Encourages learner adoption of your messages • Increases engagement over a longer period of time Spacing learning material over time adds to the power of repetition, producing improvements of up to 40%, according to Dr. Will Thalheimer. Pragmatic Product Training: Faster global delivery in the face of constant updates www.viadelivers.comPage 5
    • Don’t Forget to Localize it. Well designed global courses cost 30% less to produce and take 50% less time to complete*. *According to data across 1000 global eLearning projects seen by more than 100 million people. Pragmatic Product Training: Faster global delivery in the face of constant updates www.viadelivers.comPage 6
    • Prepare your e-Learning programs with global distribution in mind. Localization as an afterthought leads to budget overruns or significant required rework. By thinking about localization in advance, the course can be architected to allow for easy deployment, modifications and updates. • Get the Instructional Designer, Subject Matter Experts and Localization Team involved early • Create global content templates • Define objectives and approach in the global design doc • Develop style guides and glossaries • Leverage Translation Memory • Identify a responsible in-country reviewer to validate content • Work with firms who utilize in-country translators who are up-to-speed with the latest nuances and trends of the market Pragmatic Product Training: Faster global delivery in the face of constant updates www.viadelivers.comPage 7
    • Need global-ready eLearning content? We can help. Leading global companies rely on VIA for its expertise in learning and global performance support. VIA works with HP, Intel, Waste Management, Nike, Mercer and more great customers to support their most ambitious engagement and performance goals. Page 8 Get Started Copyright © 2014, All rights reserved. info@viadelivers.com 1-800-737-8481 www.viadelivers.com Pragmatic Product Training: Faster global delivery in the face of constant updates