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Worried About The
Consequences Of
Cutting Costs?
CUSTOMER SERVICE IS ESSENTIAL.
OPTIMIZATION IS THE ANSWER!
By The Numbers
 78% of consumers have bailed on a
transaction or not made an intended
purchase because of a poor service
...
By The Numbers
 83% of small and medium-sized businesses
responded with inaccurate or incomplete
answers.
Source: “Email ...
Cutting Customer Support
Expenditures Is NOT The Answer!
Your Boss And Your
Customers Will NOT
Be Happy About
That!
Maintain And Improve Your
Customer Service For More
Happy Customers
There is a way to
improve you
customer service
and reduce costs!
Without Doing This!
Or This!
Just …
Viclone develops highly
interactive self-service
solutions to help millions of
businesses around the
world …
Change From This …
And This …
viClone
viCloning
Into This!
viCloning
… by making automated
customer service
accessible, affordable
and easy to use.
So That Companies Can …
Improve Sales,
Save Money,
&
Enhance
Customer
Experience
At The Same Time!
Sign up for a free account and
viclonize your business!
Worried about the consequences of cutting costs? by Viclone
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Worried about the consequences of cutting costs? by Viclone

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Great customer service is essential to a company's success. Cutting customer service expenditures is not an answer. There are solutions on the market that allow for tremendous customer service cost optimization without sacrificing quality.

ViClone develops a highly interactive self-service solution to help 200 million+ small businesses (SMBs) around the world save money, increase sales and enhance customer experience by making automated customer service affordable and easy to use.

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Transcript of "Worried about the consequences of cutting costs? by Viclone"

  1. 1. Worried About The Consequences Of Cutting Costs? CUSTOMER SERVICE IS ESSENTIAL. OPTIMIZATION IS THE ANSWER!
  2. 2. By The Numbers  78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience! Source: American Express Survey, 2011
  3. 3. By The Numbers  83% of small and medium-sized businesses responded with inaccurate or incomplete answers. Source: “Email Customer Service in North American Small and Medium Businesses” by BenchmarkPortal, 2005
  4. 4. Cutting Customer Support Expenditures Is NOT The Answer!
  5. 5. Your Boss And Your Customers Will NOT Be Happy About That!
  6. 6. Maintain And Improve Your Customer Service For More Happy Customers
  7. 7. There is a way to improve you customer service and reduce costs!
  8. 8. Without Doing This!
  9. 9. Or This!
  10. 10. Just …
  11. 11. Viclone develops highly interactive self-service solutions to help millions of businesses around the world …
  12. 12. Change From This …
  13. 13. And This …
  14. 14. viClone viCloning Into This! viCloning
  15. 15. … by making automated customer service accessible, affordable and easy to use.
  16. 16. So That Companies Can … Improve Sales, Save Money, & Enhance Customer Experience At The Same Time!
  17. 17. Sign up for a free account and viclonize your business!
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