“The Millennial Library Managers: A Quick Look
at Their Personality, Expectations, Beliefs
and Working Styles” 
by 
Fe Ang...
THE BABY BOOM
GENERATION
BORN: 1946 TO 1964
AGE IN 2014: 50 TO 68
Generation X
Born: 1965 to 1980
Age in 2014: 34 to 49
Th...
Let’s face it — Millennials are
taking over the workplace.
Millennials represent roughly 50% of the
workforce, and by 2020...
Worldwide and in the US, millennials are the largest genera4on yet ~ 2.3 billion strong. 
Half would rather have no job than to 
 have a job they hate, and 3 out of 5 will  
switch job in 5 years. 
7 out of 10 th...
• over-indulged, over-
nurtured , over-parented
• stay longer with their
parents
• stronger family ties
• stay in school l...
• tech-savvy
• street smart
• lifestyle centered
• independently
dependent
• Informal
• stimulus junkies
• skeptical
• imp...
Millennial Women
•  Millennial women outpace men in
educational attainment
•  but they remain concentrated in female-
domi...
Millennial Librarians
have a more diverse background, and are
more technically savvy than predecessors
more flexible and a...
Millennial Beliefs
Millennials are more accep4ng of gay rights,  live‐in arrangements for couples,  
Mothers working outsi...
14-34
1981-2000
SOURCE…
M
I
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L
W
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K
P
R
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F
I
L
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M
I
L
L
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N
N
I
A
L
W
O
R
K
P
R
O
F
I
L
E
M
I
L
L
E
N
N
I
A
L
W
O
R
K
P
R
O
F
I
L
E
W
O
R
K
P
R
O
F
I
L
E
M
I
L
L
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N
N
I
A
L
Millennial Work Profile
Millennial Work Profile
• are relatively unattached to organized
politics and religion
• linked by social media
• burdened by debt
• distrustful o...
81 % are on Facebook
Filipino millennials are the world’s happiest
They look for the bright side of life, thrive on strong
interpersonal ties, ...
Filipino Millennials
Stereotyped aHributes 
•  Over self‐confident 
•  Feeling en4tled 
•  Prefer schooling over work 
•  L...
Impact of Filipino Millennials
in Workplace based on survey
•  67 percent have worked on-the-go
•  80 percent believed the...
Understanding Generation Characteristics
Baby Boomers (‘46-’64)
•  Well-established in their
careers, senior managers
•  B...
Millennials/Generation Y
Expectations
•  Toughest to manage
•  Self-centered, confident
•  Tech-savvy, enthusiastic
•  Ach...
Comparison:
Total Millennials
78% 72% are female
21% 26% are male
1% 2% other
26%
72%
0%
0%
2%
38%
10%
5%
46%
Among the top five:
Siblings
Parents
Friend
Career Counselor
Occ. Outlook
Next in ranking:
Spouse/partner
Media article
Co...
Millenials
13%
11%
12+%
10%
9+%
10%
9%
8%
7+%
7%
Which of the following influenced why you
went to the library school you attended?
70%
40%
15%
35%
48%
30%
22%
45%
28%
3.5
4.3
4.0
3.0
3.4
2.8
4.23
3.65
3.84
3.30
3.34
2.64
References and Readings
•  Millennials: http://mashable.com/category/millennials/
•  Who are the Millennials? http://www.l...
References and Readings
•  Generation Y Characteristics: http://www.generationy.com/
characteristics/
•  What is a Millenn...
•  Take our 14 item quiz and we’ll tell you
how "Millennial" you are, on a scale from
0 to 100, by comparing your answers
...
THINKING ABOUT YOUR TELEPHONE USE,
DO YOU HAVE…
___ only a cell phone?
___ only a landline in your house?
___ both cell ph...
In the past 24 hours, about how many text
messages, if any, did you send or receive on
your cell phone?
___ none in the pa...
DO YOU THINK MORE PEOPLE OF
DIFFERENT RACES MARRYING EACH
OTHER IS A…
___good thing for society
___bad thing for society
_...
HOW IMPORTANT IS LIVING A VERY
RELIGIOUS LIFE TO YOU PERSONALLY?
___one of the important things
___very impt but not the m...
DO YOU HAVE A TATTOO, OR NOT?
____YES ____NO
Were your parents married during most of
the time you were growing up, or not...
IN GENERAL, WOULD YOU DESCRIBE
YOUR POLITICAL VIEWS AS…
____conservative
____liberal
____moderate
Finally, please tell us ...
Contact famverzosa@yahoo.com
Questions?
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
The Millennial Library Managers: A Quick Look on Their Personality,  Expectations, Beliefs and Working Style
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The Millennial Library Managers: A Quick Look on Their Personality, Expectations, Beliefs and Working Style

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presented at the PLAI-STRLC National Conference on the Next Generation Library Managers on July 30, 2014 at Camp Allen, Sta. Cruz, Laguna

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The Millennial Library Managers: A Quick Look on Their Personality, Expectations, Beliefs and Working Style

  1. 1. “The Millennial Library Managers: A Quick Look at Their Personality, Expectations, Beliefs and Working Styles”  by  Fe Angela M. Verzosa  Na&onal Conference on the Next Genera&on Library Managers   30‐31 July 2014, Camp Allen, Sta. Cruz, Laguna  
  2. 2. THE BABY BOOM GENERATION BORN: 1946 TO 1964 AGE IN 2014: 50 TO 68 Generation X Born: 1965 to 1980 Age in 2014: 34 to 49 The Silent Generation Born: 1928 to 1945 Age in 2014: 69 to 86 The Millennial Generation Born: After 1980 Age of adults in 2014: 18 to 33 The Generations Defined    
  3. 3. Let’s face it — Millennials are taking over the workplace. Millennials represent roughly 50% of the workforce, and by 2020, we can expect that number to increase to a whopping 75%.
  4. 4. Worldwide and in the US, millennials are the largest genera4on yet ~ 2.3 billion strong. 
  5. 5. Half would rather have no job than to   have a job they hate, and 3 out of 5 will   switch job in 5 years.  7 out of 10 think they need “me 4me”   at work, and 4 out of 5 demand  recogni4on for their work. 
  6. 6. • over-indulged, over- nurtured , over-parented • stay longer with their parents • stronger family ties • stay in school longer • have high expectation as employees • receptive to new ideas, change in environment, work challenges Millennials as children of Baby Boomers
  7. 7. • tech-savvy • street smart • lifestyle centered • independently dependent • Informal • stimulus junkies • skeptical • impatient Millennial personality (Peter Sheahan, 2005)  • family-centric • achievement- oriented • team-oriented • attention-craving Common traits:
  8. 8. Millennial Women •  Millennial women outpace men in educational attainment •  but they remain concentrated in female- dominated lesser-paying occupations •  believe work-life balance is achievable and see gender bias as an issue •  want a job they enjoy that provides security and flexibility •  Having children will make it harder for them to advance in their job or career 
  9. 9. Millennial Librarians have a more diverse background, and are more technically savvy than predecessors more flexible and assertive in their workplaces are poised to take over a graying occupation while staying determined to revolutionize the career as they advance are generally regarded as being more open- minded and liberal (supportive of gay rights and equal rights with minorities)
  10. 10. Millennial Beliefs Millennials are more accep4ng of gay rights,  live‐in arrangements for couples,   Mothers working outside the home, and inter‐racial marriages. 
  11. 11. 14-34 1981-2000
  12. 12. SOURCE…
  13. 13. M I L L E N N I A L W O R K P R O F I L E
  14. 14. M I L L E N N I A L W O R K P R O F I L E
  15. 15. M I L L E N N I A L W O R K P R O F I L E
  16. 16. W O R K P R O F I L E M I L L E N N I A L
  17. 17. Millennial Work Profile
  18. 18. Millennial Work Profile
  19. 19. • are relatively unattached to organized politics and religion • linked by social media • burdened by debt • distrustful of people • in no rush to marry • and optimistic about the future hLp://w w w .pew socialtrends.org/2 01 4 /03 /07 
  20. 20. 81 % are on Facebook
  21. 21. Filipino millennials are the world’s happiest They look for the bright side of life, thrive on strong interpersonal ties, and prefer stress-free environs. Source: Manila Bulletin, November 23, 201 3
  22. 22. Filipino Millennials Stereotyped aHributes  •  Over self‐confident  •  Feeling en4tled  •  Prefer schooling over work  •  Loudest on social media  •  Seek global opportuni4es  •  Demand flexible work 4me  •  Prefer to go jobless than get  a job they don’t want  Jus&fica&on/Why  •  Nurtured in a posi4ve  affirma4on by parents  •  Spoiled; lazy to find a job  •  Born with the internet  •  Enthusias4c and adventurous  •  Avoid the mistakes of parents 
  23. 23. Impact of Filipino Millennials in Workplace based on survey •  67 percent have worked on-the-go •  80 percent believed they could maintain their productivity outside the office •  “to be more productive and creative” is top reasons why they worked outside the office •  73 percent find their ideal workplace is their home •  83 percent use smartphones both for work and personal use. •  63 percent favor flexi-working policy •  69 percent expect companies to provide equipment and hardware that will allow them to be mobile Source: MeConomy study commissioned by VMware 
  24. 24. Understanding Generation Characteristics Baby Boomers (‘46-’64) •  Well-established in their careers, senior managers •  Believe in working up the ladder, value seniority •  Recognize hierarchy •  Driven by values, not money •  Hardworking and loyal to the companies worked for •  Attached to their work Generation X (‘65-’80) •  independent, self reliant, born during crises, lay-offs and coming from broken / two-income families •  Ambitious, resourceful •  Value freedom, autonomy and meaningful work •  Prefer to work alone •  Thrive on diversity, challenges, opportunities for change
  25. 25. Millennials/Generation Y Expectations •  Toughest to manage •  Self-centered, confident •  Tech-savvy, enthusiastic •  Achievement and learning-oriented •  Want their opinion heard •  Thrive on team-work and shared rewards •  Prefer to be coached •  Wants access to open doors Work Ethics •  Prefer to complete tasks on their own •  Want detailed instruction on what to do, but still want to do the tasks their way •  Loyal to the company only if their career needs and personal interests are met •  Thrive on new ideas and situations, and constant opportunities to learn
  26. 26. Comparison: Total Millennials 78% 72% are female 21% 26% are male 1% 2% other
  27. 27. 26% 72% 0% 0% 2%
  28. 28. 38% 10% 5% 46%
  29. 29. Among the top five: Siblings Parents Friend Career Counselor Occ. Outlook Next in ranking: Spouse/partner Media article College Librarian Teacher/faculty School Librarian Public Librarian Special Librarian Other
  30. 30. Millenials 13% 11% 12+% 10% 9+% 10% 9% 8% 7+% 7%
  31. 31. Which of the following influenced why you went to the library school you attended?
  32. 32. 70% 40% 15% 35% 48% 30% 22% 45% 28%
  33. 33. 3.5 4.3 4.0 3.0 3.4 2.8 4.23 3.65 3.84 3.30 3.34 2.64
  34. 34. References and Readings •  Millennials: http://mashable.com/category/millennials/ •  Who are the Millennials? http://www.livescience.com/38061- millennials-generation-y.html •  Generation Y by Sally Kane: http://legalcareers.about.com/ od/practicetips/a/GenerationY.htm •  Millennials: http://www.pewsocialtrends.org/2010/02/24/ millennials-confident-connected-open-to-change/ •  A Primer on How to Motivate a Millennial: http:// www.forbes.com/sites/robasghar/2014/01/14/gen-x-is-from- mars-gen-y-is-from-venus-a-primer-on-how-to-motivate-a- millennial/ •  New Millennial Values: http://www.forbes.com/sites/ prospernow/2012/07/05/the-new-millennial-values/
  35. 35. References and Readings •  Generation Y Characteristics: http://www.generationy.com/ characteristics/ •  What is a Millennial? http://themillenniallegacy.com/the- millennial-generation/ •  Multigenerational Characteristics: http:// www.brucemayhewconsulting.com/index.cfm? PAGEPATH=&ID=20209 •  The Impact of Millennials: https://ph.news.yahoo.com/ impact-millennials-today-workplace-000551523.html •  Filipino Millennials: http://lifestyle.inquirer.net/136389/ filipino-millennials-happiest-least-stressed-in-the-world- survey •  The Truth about Millennials: https://paysavvy.com/blog/ truth-millenials-workplace/
  36. 36. •  Take our 14 item quiz and we’ll tell you how "Millennial" you are, on a scale from 0 to 100, by comparing your answers with those of respondents to a scientific nationwide survey. You can also find out how you stack up against others your age. •  Begin Quiz → Source: http://www.pewresearch.org/quiz/how- millennial-are-you/ How Millennial Are You?
  37. 37. THINKING ABOUT YOUR TELEPHONE USE, DO YOU HAVE… ___ only a cell phone? ___ only a landline in your house? ___ both cell phone and landline? In the past 24 hours, did you watch more than an hour of television programming, or not? ____Yes ____No In the past 24 hours, did you read a daily newspaper, or not? ___Yes ___No In the past 24 hours, did you play video games, or not? ___Yes ___No
  38. 38. In the past 24 hours, about how many text messages, if any, did you send or receive on your cell phone? ___ none in the past 24 hours? ___ 1 to 9 messages? ___ 10 to 49 messages? How important is being successful in a high- paying career or profession to you personally? ___one of the important things ___very impt but not the most impt ___somewhat important ___not important at all
  39. 39. DO YOU THINK MORE PEOPLE OF DIFFERENT RACES MARRYING EACH OTHER IS A… ___good thing for society ___bad thing for society ___doesn’t make much difference In the past 12 months, have you contacted a government official, or not? This contact could have been in person, by phone, by letter, by sending an email, or posting a message on their website or social networking page. _____Yes ______No
  40. 40. HOW IMPORTANT IS LIVING A VERY RELIGIOUS LIFE TO YOU PERSONALLY? ___one of the important things ___very impt but not the most impt ___somewhat important ___not important at all HAVE YOU EVER CREATED YOUR OWN PROFILE ON ANY SOCIAL NETWORKING SITE SUCH AS TWITTER, FACEBOOK OR LINKEDIN, OR HAVEN’T YOU DONE THIS? _____Yes ______No
  41. 41. DO YOU HAVE A TATTOO, OR NOT? ____YES ____NO Were your parents married during most of the time you were growing up, or not? ____married ____not married (separated, divorced, never married) Do you have a piercing in a place other than your earlobe, or not? ____Yes ____No
  42. 42. IN GENERAL, WOULD YOU DESCRIBE YOUR POLITICAL VIEWS AS… ____conservative ____liberal ____moderate Finally, please tell us your age so that we can see how people in different age groups score on the quiz. ____under 18 ____18 to 29 ____30 to 45 ____46 to 64 ____65+
  43. 43. Contact famverzosa@yahoo.com Questions?

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