Emerging Strategies for a Proactive Library Management,

CHANGE STRATEGIES IN A PROACTIVE LIBRARY MANAGEMENT by Fe Angela M. Verzosa

Overview
Libraries are user-centered organizations focused on patron satisfaction.
Libraries value access to information as fundamental to higher education/research.
Up-to-date technology provides one of the best means to reach their goals.
Information Technology has brought significant changes to Libraries

Today’s situation
Coping with sheer quantity of published material
Growing number of non-print and media materials
Escalating user demand for access
Rising costs
Accepting innovations due to IT
Implementing new strategies

Information technology
technologies are tools to make information-
handling easier, more efficient, and less
costly.
Technologies must be looked into as means
to an end --- not the end themselves.
The technological concerns are:
effectiveness
efficiency
economy

New Technologies
Automation
Online databases
CD-ROMs
Interactive Multimedia
Electronic publishing
Electronic mails and file transfers
Digitization
Networking
from Librarian ...

to information intermediary
Impact of New Technologies
collection policies
budgeting & funding
acquisition methods
bibliographic control
cataloging processes
reference services
staffing
physical facilities

Definition of Management “ the exercise of responsibility for the effective use of the human, financial and other resources available to meet an organization’s objectives .”

Strategic Planning
proactive than reactive
focused on desired outcomes
participative

Resources and the Managerial Function FUNCTION: Planning Organizing Staffing Directing Controlling RESOURCE Money People Facilities Master plan covers all three multi-year budgeting hiring plan building plans Selection, training, motiva- tion periodic acct’g data meetings, written memos repair orders budgets job rating, review mainte- nance logs

Ingredients of an Effective Manager
Self-knowledge - competence, skills, limits
Leadership-- -charisma, power to influence opinion, ability to inspire Vision Time management: spending more time at work, doing work quickly and efficiently, delegating work, eliminating unnecessary tasks, etc. Effective Communication: meetings, writing memos, submitting reports, organizing paperwork Public Relations: dealing with people, fund-raising, promoting/marketing

customer satisfaction basic expected desired unanticipated responsive/reactive towards proactive

Change Strategies in a Proactive Library Management
Redefine the role (image) of librarians
Upgrade librarians’ professionalism
Improve recruiting
Restructure library management (from hierarchical to horizontal structure)
Redesign library work
Reinvent the library

IMAGE-BUILDING adopting the faculty-researcher model knowledge-bavigators resource managers diversifying from collection development to library management systems design, and research and publications

Upgrade librarian’s professionalism *delegating non-professional work to support staff *increasing pay scale *continuing education *adherence to code of ethics

IMPROVE RECRUITING * HIRE PROFESSIONALS: systems managers, media specialists, programmers, archivists, documentalists *REQUIRE MLS as entry point *HIRE ONLY LICENSED LIBRARIANS

CONTINUING EDUCATION ...to produce management-minded librarians with special skills in computing, multimedia, and archival documentation work .

RESTRUCTURE library management * developing participatory management style *evolving semi-autonomous workgroups *reducing the number/ level of supervisors or flattening the structure

Change Strategies as solutions to org problems
increased control
cutbacks - downsizing right sizing
incentives
motivators
consultants
team management

redesign library work *create semiautonomous depts *review job functions with emphasis on flexibility *adopt flexitime schedules

reinvent the library wall-less hi-tech people-centered proactive

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Emerging Strategies for a Proactive Library Management,

by Fe Angela Verzosa on Feb 18, 2008

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Emerging Strategies for a Proactive Library Management, Presentation Transcript