Emerging Strategies for a Proactive Library Management,

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presented at the Philippine Association of Teachers in Library Science Seminar on Current Concerns/Issues on Library Management, held at the University of Santo Tomas Auditorium, Manila. Philippines …

presented at the Philippine Association of Teachers in Library Science Seminar on Current Concerns/Issues on Library Management, held at the University of Santo Tomas Auditorium, Manila. Philippines on 1999 May 20

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  • 1. CHANGE STRATEGIES IN A PROACTIVE LIBRARY MANAGEMENT by Fe Angela M. Verzosa
  • 2. Overview
    • Libraries are user-centered organizations focused on patron satisfaction.
    • Libraries value access to information as fundamental to higher education/research.
    • Up-to-date technology provides one of the best means to reach their goals.
    • Information Technology has brought significant changes to Libraries
  • 3. Today’s situation
    • Coping with sheer quantity of published material
    • Growing number of non-print and media materials
    • Escalating user demand for access
    • Rising costs
    • Accepting innovations due to IT
    • Implementing new strategies
  • 4. Information technology
    • technologies are tools to make information-
    • handling easier, more efficient, and less
    • costly.
    • Technologies must be looked into as means
    • to an end --- not the end themselves.
    • The technological concerns are:
      • effectiveness
      • efficiency
      • economy
  • 5. New Technologies
    • Automation
    • Online databases
    • CD-ROMs
    • Interactive Multimedia
    • Electronic publishing
    • Electronic mails and file transfers
    • Digitization
    • Networking
    • from Librarian ...
  • 6.
    • to information intermediary
    Impact of New Technologies
    • collection policies
    • budgeting & funding
    • acquisition methods
    • bibliographic control
    • cataloging processes
    • reference services
    • staffing
    • physical facilities
  • 7. Definition of Management “ the exercise of responsibility for the effective use of the human, financial and other resources available to meet an organization’s objectives .”
  • 8. Strategic Planning
      • proactive than reactive
      • focused on desired outcomes
      • participative
  • 9. Resources and the Managerial Function FUNCTION: Planning Organizing Staffing Directing Controlling RESOURCE Money People Facilities Master plan covers all three multi-year budgeting hiring plan building plans Selection, training, motiva- tion periodic acct’g data meetings, written memos repair orders budgets job rating, review mainte- nance logs
  • 10. Ingredients of an Effective Manager
    • Self-knowledge - competence, skills, limits
    Leadership-- -charisma, power to influence opinion, ability to inspire Vision Time management: spending more time at work, doing work quickly and efficiently, delegating work, eliminating unnecessary tasks, etc. Effective Communication: meetings, writing memos, submitting reports, organizing paperwork Public Relations: dealing with people, fund-raising, promoting/marketing
  • 11. customer satisfaction basic expected desired unanticipated responsive/reactive towards proactive
  • 12. Change Strategies in a Proactive Library Management
    • Redefine the role (image) of librarians
    • Upgrade librarians’ professionalism
    • Improve recruiting
    • Restructure library management (from hierarchical to horizontal structure)
    • Redesign library work
    • Reinvent the library
  • 13. IMAGE-BUILDING adopting the faculty-researcher model knowledge-bavigators resource managers diversifying from collection development to library management systems design, and research and publications
  • 14. Upgrade librarian’s professionalism *delegating non-professional work to support staff *increasing pay scale *continuing education *adherence to code of ethics
  • 15. IMPROVE RECRUITING * HIRE PROFESSIONALS: systems managers, media specialists, programmers, archivists, documentalists *REQUIRE MLS as entry point *HIRE ONLY LICENSED LIBRARIANS
  • 16. CONTINUING EDUCATION ...to produce management-minded librarians with special skills in computing, multimedia, and archival documentation work .
  • 17. RESTRUCTURE library management * developing participatory management style *evolving semi-autonomous workgroups *reducing the number/ level of supervisors or flattening the structure
  • 18. Change Strategies as solutions to org problems
    • increased control
    • cutbacks - downsizing right sizing
    • incentives
    • motivators
    • consultants
    • team management
  • 19. redesign library work *create semiautonomous depts *review job functions with emphasis on flexibility *adopt flexitime schedules
  • 20. reinvent the library wall-less hi-tech people-centered proactive