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Personnel Communication II
 

Personnel Communication II

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both ppts have animation, if you download you'll see it, mainly the countdown one.

both ppts have animation, if you download you'll see it, mainly the countdown one.

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    Personnel Communication II Personnel Communication II Presentation Transcript

    • WHAT we communicate HOW we communicate Personnel Communication
    • The way company personnel communicate with each other can make all the difference between efficiency and ineptitude, success and failure, making money or losing it. Ineffective communication is a major, yet avoidable, obstacle to business productivity.
    • Managers need to realize that successful communication is no one-way process but reciprocity is the essence of communication. Let’s see two examples of good and bad communication.
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    • Mr. Weber and Mr. Zili Meeting
    • Mr. Weber calls his supervisor, Mr. Zili, into his office. He is on the telephone when Mr. Zili arrives.
    • "Good morning Mr Zili"
    • Mr. Weber whispers courteously, after Excusing himself to the person on the line.
    • Take a seat, please. I shouldn't be long.
    • Thanks for your patience.
    • Mr Weber adds after putting down the phone a couple of minutes later.
    • It was my mother, she’s slightly sick, just a flu, but she is old and for old people everything is “terrible”, I think she’s missing us, specially my children, so this weekend we’re going to see her.
    • Oh, Mr. Weber, I’m sorry very much, I hope she gets ok soon.
    • I hope so! And she will. She is very strong!.
    • Now, this is why I called you: two or three people have come to me with a proposal: shorten the lunch break, so that everyone can knock off earlier.
    • Yes, last week, Tom told me about this idea that was going around.
    • Well, I’d like to know what do you think about it…
    • Well, personally I'd welcome the change, and I know that some of the office people would think the same way.
    • I see…
    • On the other hand, many of our workers do a lot of shopping during the lunch hour at the big mall over the road. They might need a full hour for this, and after work might not be so convenient...
    • So…it will be necessary to check it out a little more…
    • Yes! I think the same. I should poll everybody and come back to you with a consensus.
    • Good…How long will it take?
    • It will take a couple of days, if you don’t mind I can get some feedback for the next week.
    • Great! Keep in touch and let me know how we can sort this issue out.
    • END