Getting your requirements across       to the outsourcing
You are responsible foryour outsourcing success   Getting the desired results from outsourcing depends largely    on you ...
Perform an internal assessmentof the project to be outsourced   This enables you to convey your needs to your vendor   G...
Put it in writing  Put the objectives in writing  Make a comprehensive report  This report becomes your guide to put re...
Have internal brainstormingsessions  Hold brainstorming sessions with your key staff members  Finalize even the minute n...
One-on-one with the vendor  Your deputed team should have a one-on-one session with the   prospective vendor  This team ...
Vendors infrastructure  Be aware of the infrastructure available with the vendor  Request a list of facilities, hardware...
Make a team responsible foreffective transition   Constitute a team responsible for transitioning of the business    proc...
Run a pilot project  Always run a pilot project with the vendor  Allows you to check if your requirements are being met ...
Thank YouRemedy for outsourcing pain points
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Getting your requirements across to the outsourcing vendor

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Outsourcing a business process to a vendor is a complex exercise and involves a lot of spadework on the client's part. The client needs to make sure that the vendor understands his requirements and fulfills them in a timely manner.

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Getting your requirements across to the outsourcing vendor

  1. 1. Getting your requirements across to the outsourcing
  2. 2. You are responsible foryour outsourcing success  Getting the desired results from outsourcing depends largely on you  Make sure that the vendor has the infrastructure required  Put your requirements across to the vendor as clearly as possible  The clearer the requirements, better are your chances of getting the desired results
  3. 3. Perform an internal assessmentof the project to be outsourced  This enables you to convey your needs to your vendor  Gives you an opportunity to identify the key objectives of outsourcing  Identify technology and human resource to achieve these key objectives  This exercise becomes your preliminary tool to identify potential vendors
  4. 4. Put it in writing  Put the objectives in writing  Make a comprehensive report  This report becomes your guide to put requirements across to the vendor
  5. 5. Have internal brainstormingsessions  Hold brainstorming sessions with your key staff members  Finalize even the minute nitty-gritty of the requirements  Prepare a final draft of the expectations from the vendor  Present the final set of requirements to the vendor
  6. 6. One-on-one with the vendor  Your deputed team should have a one-on-one session with the prospective vendor  This team should be able to articulately present all your requirements  It is a good idea to visit the vendors premises, if possible
  7. 7. Vendors infrastructure  Be aware of the infrastructure available with the vendor  Request a list of facilities, hardware and software available  Match the list with your requirements  This helps you to assess the vendors capabilities
  8. 8. Make a team responsible foreffective transition  Constitute a team responsible for transitioning of the business process  This team should make sure that the vendor understands your requirements  The team collaborates with the vendor to ensure a seamless transition
  9. 9. Run a pilot project  Always run a pilot project with the vendor  Allows you to check if your requirements are being met  Allows you to fix any shortcomings before the final contract is signed
  10. 10. Thank YouRemedy for outsourcing pain points

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