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The following is how Upgrade tool really helps.
Reduced developer effort (upto 60%) during the upgrade also leading to lesser bugs / further fine tuning.
Automatic Database Synchronization taking into account the custom fields of SugarCRM application even if SugarCRM’s coding standards were not followed.
Identification of redundant data and performance bottlenecks of SugarCRM application for critical business transactions.
Shortened downtime of application incases total elimination of downtime. Benefit from upgraded version in shorter timelines as otherwise.
Automatic built up of source code change repository (repository of places where SugarCRM source code have been changed. This helps in future upgrades.